Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.3 / 5
424
86% of users recommend this
  • Customer Service

  • Value For Money

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★☆☆☆☆

“unlocking”

Written on: 27/04/2017 by McQueen346 (1 review written)

You can't unlock my phone since service and network is both unavailable, I just want a refund, since you can't get thw job done… Read Full Review

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★☆☆☆☆

“could not unlock my phone”

Written on: 18/04/2017 by London356 (1 review written)

I followed the instructions.. paid the fee, no code. I gave all the numbers and checked them. They are correct. But no code for my simple LG phone… Read Full Review

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★☆☆☆☆

“TERRIBLE”

Written on: 18/04/2017 by Donnellyqh472 (1 review written)

It took 4 days to get the codes, which I canceled after 24 hours and was still sent. I requested a refund, but did not hear back from them yet. Poor service and poor support correspondence… Read Full Review

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★☆☆☆☆

“I paid the code but i still cannot unlock it”

Written on: 16/04/2017 by Jaylynn498 (1 review written)

I paid the code but i still cannot unlock it… Read Full Review

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★☆☆☆☆

“Paid for NOTHING!!!”

Written on: 13/04/2017 by Neveahl14 (1 review written)

I paid for a service and received nothing in return I will be contacting the BBB to filing a complaint on this company ripping people off and not giving them what they pay for!!!!… Read Full Review

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★☆☆☆☆

“No support.”

Written on: 17/03/2017 by Leblanc362 (1 review written)

I purchased unlock codes that did not end up working. I read the faq section and attempted to get in contact with support. I was sent a generic response that had no relevance to the codes not working. I asked for a refund for product that was not fit for it's purpose (eg. irrelevant code), but never recieved a reply relevant to this request. In short; I paid for nothing as irrelevant unlock codes were all I received. Not wanting to pay any more towards the phone, as it had already cost me… Read Full Review

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★☆☆☆☆

“The unlock code provided not worked.”

Written on: 10/03/2017 by FatimaKeene (1 review written)

I purchased an unlock code for my HTC Wildfire es. The unlock code provided not worked for me. I sent a message to the Customer Support for further steps. For refund I have to do the following steps: "Attach the video where the unlock phone code has failed to unlock your phone. Be sure to attach it when emailing us, or upload it to YouTube as an unlisted video, and send us the link. Here, you need to follow some steps: 1) Remove the battery from the phone to display the IMEI on the label. Then… Read Full Review

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★☆☆☆☆

“WARNING”

Written on: 25/02/2017 by Notahappycamper777 (1 review written)

Not only did this NOT work,they won't give me my money back. So much for 100% guaranteed PayPal is a joke at your expense… Read Full Review

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★☆☆☆☆

“NOT HAPPY”

Written on: 23/02/2017 by DarrenCarter81 (1 review written)

I ordered and paid for a code for a Motorola Moto g 4 and a half days ago. I am still waiting for it. Had very slow response/feedback when asking what's the hold up. Been without a phone all this time. I'm not impressed what so ever. I wish I had used another company… Read Full Review

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★☆☆☆☆

“No good your code friend wher is my many???? G”

Written on: 10/02/2017 by Madilyn223 (1 review written)

He was not good for the code you sent is wrong! Or külgy a normal code which opens this phone or my money back immediately, please !!!!!!!… Read Full Review

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★☆☆☆☆

“No help at all”

Written on: 02/02/2017 by pjNicholson362 (1 review written)

A complete waste of money spent all day on and off on the internet four days later and it's still locked up a complete waste of time… Read Full Review

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★☆☆☆☆

“Never heard from them”

Written on: 30/12/2016

I tried contacting them on their support email, no answer in a week. Never received the code by email as supposed. Better to avoid, there are plenty of other options… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 29/09/2016 by Maynarddm9 (1 review written)

Waited five days to receive absolutely nothing, an email with no code… Read Full Review

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★☆☆☆☆

“I paid through paypal and got an email that said go...”

Written on: 10/09/2016

I paid through paypal and got an email that said go here for unlock code. The activation code was 'Invalid' and the user name and password provided just took me to a page that said 'No Order found!!' I emailed support and received an automated response. Since then I have heard nothing, even though I emailed support again to provide some more details. They said they would respond between 8-24 hours. It has now been 20 hours with not a word. I have since used UnlockRiver and that worked without… Read Full Review

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★☆☆☆☆

“bad support”

Written on: 08/09/2016 by JayleenPadilla (1 review written)

I emailed u few times and u didn't response. so I dont want to del with u any more… Read Full Review

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★☆☆☆☆

“Waste of Money”

Written on: 30/08/2016

I need a refund, none of those codes sent to me worked for my Samsung Galaxy s5. I want my money back… Read Full Review

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★☆☆☆☆

“Didn't deliver as promissed”

Written on: 29/08/2016 by Timmons23 (1 review written)

I've been asked to leave a review for a service I didn't receive as promised. I haven't received my code yet… Read Full Review

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★☆☆☆☆

“Would not recommend didn't work still waiting for...”

Written on: 23/08/2016 by Weekscq137 (1 review written)

Didn't work asked for refund they wanted proof I had no way of proposing this hence £ 40 down I would not recommend robbers… Read Full Review

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★☆☆☆☆

“Disappointed .....”

Written on: 20/08/2016 by AntwanBell (1 review written)

I purchase a unlock code for Htc 310, the code came fast but unfortunately did not work with my phone. I wrote for a reimbursement and the fun began... They told me that according to terms and condition I have to send a video!!! Ok I understand their situation some how but I wrote back explaining the situation and they send me an email sending me back to terms and condition!!! I will not get broke because of my purchase but they will not get my business any more. Sorry… Read Full Review

Freeunlocks's Comment

Written on: 22/08/2016

Hi there,

This is an industry-standard requirement to prevent fraudulent buyers. This was stated in our Terms.

This happens in less than 1% of cases. Nevertheless, if you are unable to shoot a video, we *may* be able to make an exception and accept a picture of the error message. But this is not guaranteed as it depends on the circumstances of each case.

If you want to reach me directly, put 'ATTN: COO' in the subject of the message.

Kind regards,
Perry
COO - FreeUnlocks.com

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★☆☆☆☆

“No codes and No response”

Written on: 30/07/2016 by zxqj (1 review written)

The process involves emailing you with a bunch of logins and passwords and more than one weblink. Then you login and find a message saying "No order found!!!!" Then you mail them and use their site to report the problem. Site says response in 8-24hrs. 24hrs later no response, send another mail. No reponse. I really needed this done quickly otherwise I would have gone into to town and done it for the same money. Asking Paypal for a refund… Read Full Review

Freeunlocks's Response to zxqj's Review

Written on: 22/08/2016

Hi there,

I am very sorry to hear that! have you sent us a support ticket? We always respond in 7-12 hours and sometimes sooner :)

Please send us an email with ATTN:PERRY in the subject and would be happy to sort it out ASAP.

Kind Regards,
Perry
COO - FreeUnlocks Team

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