Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
333
86.9% of users recommend this
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★☆☆☆☆

“Could not unlock a blackberry”

Written on: 03/09/2015 by CarmeloFowler468 (1 review written)

After several back and forth emails, they kept asking the same information, and I kept providing the same information over and over, I gave up and paid someone professional to unlock my phone. I was certain this process will screw my phone up. I wish I could provide a more positive response… Read Full Review

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★☆☆☆☆

“Worst”

Written on: 01/09/2015 by Lakeqn139 (1 review written)

Just give you instructions not a code… Read Full Review

Freeunlocks's Comment

Written on: 01/09/2015

Hi there,

Hmm..that is really unusual just to give instructions. Can you send me an email via our contact us page with "ATTN:PERRY" in the subject line so that I can investigate this matter.

Hope to hear from you soon!

Kind Regards,
Perry
COO-FreeUnlocks Team

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★☆☆☆☆

“DOES NOT WORK”

Written on: 27/08/2015 by Lukai387 (1 review written)

yes it is instant but sending a code that doesn't work is just unacceptable. Too good to be true. How can it be instant when it needs a human to physically get a code which works… Read Full Review

Freeunlocks's Comment

Written on: 01/09/2015

Hi there,

We always make sure that every customer is happy with our service. Our codes are stored in a database so that we can retrieve it when ever it is necessary.

Kind Regards,
Perry
COO-FreeUnlocks

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★☆☆☆☆

“Freeunlocks is bait & switch!”

Written on: 23/08/2015

I bought an unlock code from freeunlocks because I saw it mentioned by a user on Reddit. Price was competitive, so I purchased the code for my Motorola moto g 3rd gen. They replied a few hours later saying that they couldn't get the code, so we'd have to explore other options. I replied either they get me the code, or they refund the transaction. Then they offered me the code but only if I pay them more money. Then I said I want my money back. Then they sent me an email with three options, one… Read Full Review

Freeunlocks's Comment

Written on: 01/09/2015

Bait and switch? Codes not found happen in 1% of cases (which is actually industry standard) and we are always happy to refund per our 100% guarantee:

Please contact us; I think you'll find our team is always happy to help:

If we were bait and switch, we wouldn't have unlocked over 96,500 phones to date, and nor would we have thousands of independent reviews, and our payment gateways would have banned us long ago. We have been around since 2009 - we are in no way a scam.

We ensure that every phone will be unlocked and offering a back up tool (an expensive one) is optional and not required in case the regular tool (which is cheaper and competitive) cannot generate an unlock code.

Hope this clear things up :)

Kind Regards,
Perry
COO-FreeUnlocks

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★☆☆☆☆

“No code”

Written on: 23/08/2015 by SofiaAlvarez (1 review written)

I writted everything that you need and you didnt give me a valid unlock code. I paid in doctor sim and it taked 10minutes… Read Full Review

Freeunlocks's Comment

Written on: 01/09/2015

Hi there,

We cannot view any profile here. Let us help you by contacting our support page with the subject ATTN:PERRY.

I'm always happy to help you!

Kind Regards,
Perry
COO-FreeUnlocks

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★☆☆☆☆

“no service, you loose your money.”

Written on: 21/08/2015 by AlecKirkland34 (1 review written)

Once you input your device IMEI # freeunlocks.com should advice you if it can be unlock or not and if you do not unlock it freeunlocks.com should refund your money back.freeunlocks.com did not help me to unlock my device sure I paid in advance they send me the codes and instructions to unlock it but it did not work.they can keep my money but their service is poor and will not recommend to no one… Read Full Review

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★☆☆☆☆

“100% Setisfaction - 100% Lie”

Written on: 16/08/2015 by Kent456 (1 review written)

Ordered phone unlocking for my huawei phone, and send email to ask when it will be unlocked. They answered after some time that it can take from 12 to 48 hours which is ok. After 72+ hours there is no code, they don't answer on email, nothing. Yeah this is 100% Setisfaction. Right now I have only one option and that is to open paypal dispute or do credit card charge back, as they didn't answer on my email where I ask for unlock code or full refund if they can't provide it. I will not recommand… Read Full Review

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★☆☆☆☆

“I had two identical phones to unlock and requested the...”

Written on: 09/08/2015 by Greergr1981 (1 review written)

I had two identical phones to unlock and requested the procedure and codes for unlocking these phones. Even after receiving the response, I attempted to follow the instructions; but, was unable to unlock either of my phones. I finally went and bought new phones. It simply was not worth the hassle, the incomprehensible verbage of the instructions, and the cost that was wasted… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 04/08/2015 by JovanFisher (1 review written)

Paid for the unlocking service, followed the instructions. Absolute and utter rubbish!! Our telco "Telstra" also absolute useless mongrels... I paid for a phone to take overseas, paid for a travel SIM, paid FreeUnlocks, and I have no phone to supply my 75 year old parents with for the trip they've saved their whole life for. And I'm out of pocket hundreds of dollars for rubbish that doesn't work!!! I'm really, really pissed!!!… Read Full Review

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★☆☆☆☆

“Not able to unlock my phone”

Written on: 03/08/2015 by Vibhanshu02 (1 review written)

After spending at least 3 days with them and trying every possible way to unlock my phone, then have failed to unlock my phone… Read Full Review

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★☆☆☆☆

“blackberry curve unlock code”

Written on: 31/07/2015 by Connell387 (1 review written)

You were unable to unlock it.Now have to buy a new phone… Read Full Review

Freeunlocks's Comment

Written on: 31/07/2015

Hi there,

I'm so sorry to heart that! Please contact us with the subject ATTN:PERRY so that we can assist you ASAP.

We do have a 100% back up tool for the BB phone.

Kind Regards,
Perry
COO - FreeUnlocks Team

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★☆☆☆☆

“Never again”

Written on: 30/07/2015 by NotHappy05 (1 review written)

I paid to get my phone unlocked and got sent an email that they couldn't find a code and to contact them which was fine. I asked for a refund and they said they would get in touch with me with in 24 hours usually 8, meanwhile its been Four days and noone has contacted me or refunded my money. Very disappointed especially when they have the time to send me an email to rate their crappy service but not when you ask for a refund… Read Full Review

Freeunlocks's Response to NotHappy05's Review

Written on: 31/07/2015

Hi there,

This is very unusual for us not to respond within our 824 hour response time. Please contact us again with the subject ATTN:PERRY so that I can sort this out ASAP.

Kind Regards,
Perry
COO- FreeUnlocks

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★☆☆☆☆

“BEWARE”

Written on: 26/07/2015

I decided to try out this website on my locked Moto G and went ahead and purchased an unlock. They charged me 7.99 for it which I thought was a decent price but then said it would cost a further 15 dollars by email. I asked for a full refund instead because I didn't want to pay that much (I had cheaper alternatives) and have heard nothing since and all traces of my records and login has been wiped from the website. AVOID AT ALL COSTS… Read Full Review

Freeunlocks's Comment

Written on: 31/07/2015

Hi there,

The reason for the extra cost is that we will use a different tool (premium) which is a little pricey for us to use.

However, we can quickly resolve this matter. Contact me via our contact us with the subject ATTN PERRY so that I can attend to this ASAP.

Kind Regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“Did not work”

Written on: 26/07/2015 by Hawkinsoz126 (1 review written)

Despite following their instructions and paying the fees, they informed me it did not work to unlock my iPad Air 2, asked me to contact them, but no phone number, and no refund… Read Full Review

Freeunlocks's Comment

Written on: 31/07/2015

I'm so sorry to hear that! Let us help you. Contact us with the subject ATTN PERRY to resolve this matter ASAP.

Kind Regards
Perry
COO - FreeUnlocks

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★☆☆☆☆

“CODES DO NOT WORK, Will require VIDEO for refund”

Written on: 14/07/2015 by Jamarcus1988 (1 review written)

Attempted 3 codes on the device (which is now fully locked with all attempts exhausted) NONE of them worked. When asking for additional support was told that a video needed to be made and sent to the them showing the phone in several screens and the back of the phone! Absolutely ridiculous!. We did not even ask for a refund just a working code! DO NOT waste your time with this site… Read Full Review

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★☆☆☆☆

“Shine service ”

Written on: 07/07/2015 by Dave19761234 (1 review written)

Couldn't unlock lock my phone rubbish service says it can unlock any phone but can't… Read Full Review

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★☆☆☆☆

“Trialpay option doesn't work”

Written on: 01/07/2015 by 56Diaz (1 review written)

I tried on multiple occasions to use the product of this comoany. They seemed to have an easy enough interface but deeply rooted problems with how they handle payments. There is no working link for their free option and tricking me into paying with PayPal isn't something I'm interested in doing. They need to fix this! There are other sites that do the same thing but don't have the sponsorship option of trialpay and I'd really like to use it if it actually worked for me. I'm a very disappointed… Read Full Review

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★☆☆☆☆

“the code didn't work. i paid twice. really unplesant”

Written on: 28/06/2015 by Andrewq250 (1 review written)

Realy bad. I paid twice, i recived the same code twice. And didn't work… Read Full Review

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★☆☆☆☆

“code”

Written on: 24/06/2015 by BrunoGregory139 (1 review written)

code came quickly, but does not work on my phone htc… Read Full Review

Freeunlocks's Comment

Written on: 25/06/2015

Hi there,

Codes are defective in around 1% of cases, in which case we are more than happy to issue a refund as per our terms of service.

Note that submitting a video proof is an industry-standard for all unlocking website, for this is to combat fraudulent acts.

Contact me by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
FreeUnlocks Team

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★☆☆☆☆

“I wasted my money”

Written on: 20/06/2015 by 189Cross (1 review written)

After I purchased the code from Free Unlocks, it turned out that I wasn't able to get access to the "Network unlock" menu on the phone, meaning, I wasn't even able to even enter the code. I contacted Free Unlocks, they responded promptly that I had to see to my provider. I went to my provider who told me I had to go to the original service provider. I went to the original service provider who told me to call a number to get it unlocked. Because the phone was a gift to me, I didn't have the… Read Full Review

Freeunlocks's Comment

Written on: 25/06/2015

Hi there,

We are sorry to hear that you don't have an access to your unlock prompt screen. Please shoot us an email by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
FreeUnlocks Team

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