Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
303
87% of users recommend this
  • Customer Service

  • Value For Money

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★☆☆☆☆

“It didn't work for my phone, MyTouch4g Slide isn't...”

Written on: 17/04/2015 by Vance462 (1 review written)

How can I get a refund? Can I get a refund? Where's my money? This service sucks! is that long enough for you?… Read Full Review

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★☆☆☆☆

“never got the coad or my money back fro. paypal”

Written on: 16/04/2015 by Levi360 (1 review written)

paid to get the phone unlocked never received my code and never got my money back filed a complaint with PayPal but these people your scent on it and never paid me back and never sent the code he asked me for the cam. … Read Full Review

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★☆☆☆☆

“Worst idea!”

Written on: 15/04/2015 by Stewartjl379 (1 review written)

I used FreeUnlocks to prepare my phone for a quick trip to Spain. Upon arrival, and after I purchased a SIM card that would not work, I was told that my phone was NOT unlocked and that the service did not work. Complete waste of time and money… Read Full Review

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★☆☆☆☆

“Expensive ”

Written on: 12/04/2015 by lnCochrane448 (1 review written)

I had not realised the same service could be had via ebay for a LOT less money… Read Full Review

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★☆☆☆☆

“ITS NOT FREE??? ”

Written on: 07/04/2015 by Malloy221 (1 review written)

Sorry but when u type in free unlock code, your one of the first ones that come up...its not free you can either pay ur fee, or go pay more money on ur " offers and deals", dont get me wrong its not expensive but why pay when you can get it free....plus the comment before mine says it doesnt work!!! All I'm saying is you mis-direct people by saying its free… Read Full Review

Freeunlocks's Comment

Written on: 09/04/2015

Hi there,

This is more of a review of TrialPay's service -- not ours. We use all of TrialPay's marketing material.

Firstly, TrialPay is a huge service that aims to provide an "alternate way to pay". Their advertisers subsidise the price of your code, so you get the code truly free as a 'thank you' for completing the offer.

Secondly, whilewe do have many free trials, there are many paid offers to choose from as well. The availability of offers depends on the specific code you are ordering and also the region in which you are located. In your case it sounds like only a paid offer was available; you still get the code for free.

Anyway, I can assure you we don't mislead our customers as the codes are truly free. It's not for everyone, but a large portion of our customers use it (and rave about it) as you can see in the reviews below. Our service is genuine. Also, we offer industry leading prices should you prefer the 'buy now' option.

Hope that clears things up!

Kind regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“code doesn't work. if i want my money back, need to...”

Written on: 06/04/2015

code doesn't work. if i want my money back, need to make a very thorough video documenting this fact… Read Full Review

Freeunlocks's Comment

Written on: 09/04/2015

Hi there,

Codes are defective in around 1% of cases, in which case we are more than happy to issue a refund as per our terms of service.

Note that submitting a video proof is an industry-standard for all unlocking website, for this is to combat fraudulent acts.

Contact me by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“the unlock code”

Written on: 05/04/2015 by ZaniyahMcNamara194 (1 review written)

unlock number does not work… Read Full Review

Freeunlocks's Comment

Written on: 09/04/2015

Hi there,

Codes are defective in around 1% of cases, in which case we are more than happy to issue a refund as per our terms of service.

Note that submitting a video proof is an industry-standard for all unlocking website, for this is to combat fraudulent acts.

Contact me by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“no good at all”

Written on: 03/04/2015 by navio7 (1 review written)

Need to improve your services to all the carriers like Sprint, I spend 9.99 for the code I got it but in my HTC M7 doesn't work. I can't do anything with it… Read Full Review

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★☆☆☆☆

“did not work”

Written on: 28/03/2015 by Robb347 (1 review written)

I think I should get a refund because it did not work. Therefore I can not rate this service… Read Full Review

Freeunlocks's Comment

Written on: 31/03/2015

Hi there,

Codes are defective in around 1% of cases, in which case we are more than happy to issue a refund as per our terms of service.

Note that submitting a video proof is an industry-standard for all unlocking website, for this is to combat fraudulent acts.

Contact me by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
COO-FreeUnlocks

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★☆☆☆☆

“very complicate”

Written on: 26/03/2015 by Joannal273 (1 review written)

very complicate and very bad to not have any phone conation for customar service… Read Full Review

Freeunlocks's Comment

Written on: 26/03/2015

Hi there!

Thanks for your comment and I'm very sorry to hear that. Unfortunately ReviewCentre doesn't provide us with your contact details so I can't really look into your order.

Shoot us an email and we will respond within 8-24 hours.

We trust that you will make an effort to reach out to us, and that once we have had the chance to assist you that you will edit your review accordingly. We do work extremely hard to leave all our customers 100% satisfied.

If you need to to contact me directly, please add ATTN:PERRY in the subject line. Thanks!

Kind Regards,
Perry
COO - FreeUnlocks.com

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★☆☆☆☆

“No info on how to use the unlock code”

Written on: 21/03/2015 by Messiahk63 (1 review written)

No info on how to use the unlock code. I couldn't use the code in my HTC desire 520… Read Full Review

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★☆☆☆☆

“It's like a lottery. If the code worked, congrats. If...”

Written on: 20/03/2015 by 55Robertson (1 review written)

It's like a lottery. If the code worked, congrats. If it didn't get ready for "it's not our problem, no refunds" attitude… Read Full Review

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★☆☆☆☆

“Didn't work at all. Total failure and waste of money”

Written on: 19/03/2015 by Harleyb265 (1 review written)

I signed up, paid money, and received an email saying the unlock code for my phone could not be located. Thanks, great service… Read Full Review

Freeunlocks's Comment

Written on: 19/03/2015

Hi there,

Have you contacted our support team before sending us a review? Our support team is excellent and top-notched! I am sure they will be happy to help you with your inquiry. Please contact us to resolve your concerns ASAP.

You can also contact me directly, please add in the subject ATTN: PERRY. Thanks!

Kind Regards,
Perry
COO-FreeUnlocks Team

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★☆☆☆☆

“failed”

Written on: 12/03/2015 by 247Schultz (1 review written)

12.00 paid....too way to long to get 2 codes that did not work… Read Full Review

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★☆☆☆☆

“Free unlocks .. only $49.99”

Written on: 08/03/2015 by Ruiz63 (1 review written)

wanted to unlock a cheap phone while I await a new one to be delivered after my last got squished. free unlock.... perfect.. select phone.. only $49.99! nice... oh wait.. like their site I lied.. rubbish… Read Full Review

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★☆☆☆☆

“Slow and not able to help”

Written on: 03/03/2015 by Crawfordai395 (1 review written)

The promised 24 hours to unlock my phone didn't get met. First an email querying the IMEI number provided (which was not appreciated as I am very careful about such things) which I responded to very quickly stating that if an unlock code could not be provided then a refund would be appreciated and then an acknowledgement of failure but offering three options when I had already asked for a refund. Not impressed… Read Full Review

Freeunlocks's Comment

Written on: 06/03/2015

Hi there,

I'm very sorry to hear that. Unfortunately ReviewCentre doesn't provide us with your contact details so I can't really look into your order.

If you need further assistance, you can shoot us an email again with ATTN:PERRY in the subject line. Would be happy to help you!

Kind Regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“me estafaron”

Written on: 03/03/2015 by ZoeBurgess (1 review written)

pague un codigo y nunca lo enviaron dicen que no lo tienen y no me hicieron reembolso… Read Full Review

Freeunlocks's Comment

Written on: 06/03/2015

Hi there,

I'm very sorry to hear that. Unfortunately ReviewCentre doesn't provide us with your contact details so I can't really look into your order.

If you need further assistance, you can shoot us an email again with ATTN:PERRY in the subject line. Would be happy to help you!

Kind Regards,
Perry
COO - FreeUnlocks

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★☆☆☆☆

“phone dead”

Written on: 02/03/2015 by 417Haynes (1 review written)

i entered the code provided, message was phone unlocked succesfully and after that i get no service, no sim card recognized, phone is dead.i am waiting for an explanation from you guys and what i have to do to make my phone work again… Read Full Review

Freeunlocks's Comment

Written on: 02/03/2015

Hi there,

We are always striving to be the best when it comes to support. When a phone accepts our unlock code, it unlocked the security settings of the phone that kept the phone locked. With that said, it can accept any GSM type SIM cards of your choice. Please check if your SIM card is activated and if it si supported by the phone.

If you need further assistance, please do not hesitate to contact us with the subject ATTN:PERRY and would be happy to help you with your inquiry.

Kind Regards,
Perry
COO-FreeUnlocks

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★☆☆☆☆

“Unlock code did not work”

Written on: 26/02/2015 by XzavierKidd (1 review written)

Had to wait 3 days to get the code. It was provided with no instructions on how to use it. When I figured out how to put it in the code failed… Read Full Review

Freeunlocks's Comment

Written on: 02/03/2015

Hi there,

Our email with your unlock code has a link to our instruction page, please check :)

Codes are defective in around 1% of cases, in which case we are more than happy to issue a refund as per our terms of service.

Note that submitting a video proof is an industry-standard for all unlocking website, for this is to combat fraudulent acts.

Contact me by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
COO-FreeUnlocks Team

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★☆☆☆☆

“I didn't receive my code”

Written on: 23/02/2015 by KaelDrake (1 review written)

I didn't receive one of my codes I paid for 2 and only received one… Read Full Review

Freeunlocks's Comment

Written on: 02/03/2015

Hi there,

Have you contacted our support team before sending us a review? Our support team is excellent and top-notched! I am sure they will be happy to help you with your inquiry. Please contact us to resolve your concerns ASAP.

You can also contact me directly, please add in the subject ATTN: PERRY. Thanks!

Kind Regards,
Perry
COO-FreeUnlocks Team

Reply to this comment
Report this review Read 1 Comment
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