Reface Scotland Reviews - www.refacescotland.co.uk

★★★☆☆
3.0 / 5
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46% of users recommend this
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Reface Scotland - www.refacescotland.co.uk

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Latest Reviews

★★★★☆

“New doors = New Kitchen”

Written on: 22/11/2016 by quinndanny (1 review written)

My Wife had issues with our five year old 'High Gloss' units and we didn't want to renew the whole kitchen, so the idea of changing the doors seemed ideal. Reface Scotland gave us a good quote and we decided to place the order with them. he delivery was a bit vague and got cancelled, but went ahead within the timescale window we had. Bit of snagging needed done and now we are delighted. Made an enormous difference to the room and everyone comments on how great it looks. Well done Reface… Read Full Review

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★★★★☆

“I got bedroom done in august phone on a number of...”

Written on: 17/11/2016 by 359Clay (1 review written)

I got bedroom done in august phone on a number of timrs as floor was damaged no one ever phones backnfind it very dissapointing as i hsve usef company twice… Read Full Review

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★★★★★

“Professional company”

Written on: 10/11/2016 by Lane6 (1 review written)

I was extremely satisfied with the job which was carried out. The installers were very courteous and professional in their approach. The staff in the office were also very helpful and answered all my questions. I would have no hesitation in recommending Reface to anybody… Read Full Review

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★★★★★

“Excellent Service from start to finish ”

Written on: 02/10/2016 by RogelioPorter107 (1 review written)

Start work on my old kitchen on the /12/09/16 team work was first class ,my new kitchen was completed by the next day ...joiner electrician , work was excellent ,, and I love my new kitchen .l would recommend… Read Full Review

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★★★★★

“Quality Installation & Excellent customer service”

Written on: 30/09/2016 by PatriciaBrown (1 review written)

My Kitchen was approximately 10 years old and required modernising; I had originally received multiple quotes for a completely new kitchen installation ranging from £7k-£12k based on various styles and features. I then read about Reface Scotland online and decided to contact them to see what they offered. I was pleasantly surprised by the quality of service they offered from sales, survey and final installation. Initially, I was slightly apprehensive about re-facing the existing panels… Read Full Review

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★☆☆☆☆

“Unprofessional Behaviour”

Written on: 26/09/2016 by Johnnybhoy (2 reviews written)

Extremely shocked and appalled at the behaviour of the directors who felt it acceptable to verbally abuse my partner on the phone this evening and threaten to charge us more money to rectify the errors of their kitchen fitters as 'money is tight'. We advised reface that flooring would be fitted after kitchen was installed and spacing required under kick plates. Said kick plates were fitted flush to floor. Also, integrated washing machine has not been fitted properly and has caused unit to… Read Full Review

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★★★★☆

“Replacement Doors & Drawer Fronts”

Written on: 30/08/2016 by Kaylieg1968 (1 review written)

Quoted for matching kitchen doors (17), drawer fronts (3) + heating boiler cabinet. Price prove competitive and match was close subject to existing side panels etc having faded over time. Replacements were accurate in size and appear well made. They were efficiently installed remarkably quickly and fixed true. Handles and hinges were also replaced. No complaints or observations at this stage, installation having been in August 2016… Read Full Review

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★★★★★

“Excellent work worthy of a review”

Written on: 20/07/2016 by margaret30 (1 review written)

Our Reface kitchen was completed yesterday after two days work. It looks lovely. The workmen were true professionals with a happy attitude to what they were doing. They were courteous and cleaned up on both days after the work was done! It was two man team on Monday and they worked very hard to get the majority of the job done, them one man on the Tuesday. It was excellent team work with the plumber also popping in both days to change our sink. I would definitely recommend Reface to anyone who… Read Full Review

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★★★★★

“Great service”

Written on: 18/07/2016 by 264Davies (1 review written)

Excellent service from start to finish. True professions which went the extra simile to give us our perfect kitchen … Read Full Review

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★★★★★

“Satisfied Customer ”

Written on: 15/07/2016 by Re-new (1 review written)

I am extremely delighted with the quality of doors/worktops and accessories, workmanship was excellent, would not hesitate to recommend Re-face to friends… Read Full Review

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★★★★★

“Just like a new kitchen !”

Written on: 07/07/2016 by Putnamwd82 (1 review written)

We are delighted with the new kitchen worktops, doors & facial...all work was done to the highest standard, & kitchen fitter was very curteous & cleaned up after him constantly Wouldn't hesitate in recommending them to anyone… Read Full Review

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★★★★★

“Great service and quality product ”

Written on: 30/06/2016 by Alison-Bill (1 review written)

The entire team were a pleasure to deal with. From sales to admin to the surveyor and fitter.. Delighted with our new doors and drawers.. What a difference.. We would thoroughly recommend this company and will certainly consider them again on the future .. Walter is a star!… Read Full Review

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★★★★☆

“Delighted with upgrade”

Written on: 24/02/2016 by Caseyy140 (1 review written)

Very pleased with the way our kitchen looks and with the way the fitters did the job. No mess after and everything done as planned. Thank you!… Read Full Review

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★☆☆☆☆

“Rip off merchants AVOID ”

Written on: 10/02/2016 by Annp001 (1 review written)

Avoid this company like the plague they have no morals or conscience they took money from my mum as a deposit and when she cancelled they wouldn't give it back also they had the cheek to ask for more money saying the units were make they must have been made overnight by elves as it was cancelled before there planning department even had the plans we will never give up on getting my parents there money back they are 79 and 83 years old I don't know how these people sleep at night they are the… Read Full Review

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★☆☆☆☆

“Reface ROBBERS”

Written on: 09/02/2016 by ejoyce (1 review written)

Took my Mums deposit of £1020 will not return although we cancelled by phone and registered post. They claim the day the guy went back with the measurements they started making the products, I in turn asked for proof i.e workers timesheets, NEVER RECEIVED ANY now there's a surprise. Still fighting to get my mother's money back. Customer Service they cannot spell it that is why they don't have any.Will continue to fight Nobody should use this company Please AVOID and save yourself unnecessary… Read Full Review

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★☆☆☆☆

“Please don't use ,awful company ,really really bad...”

Written on: 28/12/2015 by EdgarBruce367 (1 review written)

I got a reface in to do my small kitchen in July ,at a cost of £1,400 ,at time I was quite pleased with the outcome ,although still didn't think it was worth the money ,in November one of the kitchen cupboard doors just fell off and hit my husbands head ,and one of the base bits which was stuck on with glue just fell off ,when I phoned to complain and to get someone out to look at it and repair it ,there attitude was horrendous ,blamed us for it ,said it was wear and tear ,also said if someone… Read Full Review

Kathleen Burns's Comment

Written on: 28/12/2015

I totally agree, their Admin assistant made nuisance calls to my home phone when I complained, totally breached DPA, total ned behaviour. Their Director was no better, said she would investigate my complaint , you can see her reply below, total unprofessional.

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★☆☆☆☆

“poor quality”

Written on: 01/12/2015 by alfras (1 review written)

units insatalled about 6 years ago. a few weeks after installation, Kitchen worktop started to swell as water must have got into the MDF under the sink. Fittter should have sealed the exposed MDF with silicone at the time as siliconing the unit onto the worktop. Reface rep came out measured up then nothing was done. just over a year ago I noticed that 2 of the unit doors facings were coming away from its base that its 'pressed' onto, now other Units are doing the same...judge for yourself… Read Full Review

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★☆☆☆☆

“Shocking Customer Service”

Written on: 20/11/2015 by Smithwh114 (1 review written)

After paying my initial deposit I then waited the agreed 6 weeks for an installation date , only to be told after I had chased them several times, that I would get a call when they new the date. I said that wasn't acceptable as I have waited the 6 weeks and the girl repeated herself... At this point the Sales DIRECTOR came on the phone and said they would be in touch, I asked him if he had planned the next two weeks work (yes he replied) so my work was not included in this next two weeks -… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID!!!”

Written on: 07/11/2015 by Parsonsxb189 (1 review written)

AVOID!!! After my 2 year old Kitchen was ruined by water damage, i called TWOface to see if they could give me a quote for the repairs. They advertise quite clearly, a "no obligation no pressure" visit and quote. Sales man arrives and goes through all the damage; wall & floor tiles, caninets and cupboards, the lot. £10,500, just under my original price which im happy with. Salesman informs me he can get me two quotes for insurance if i like, confirmed by head office. Shifty to say the least… Read Full Review

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★★★★★

“Beautiful New Kitchen”

Written on: 27/10/2015 by BetiL (1 review written)

We had new doors installed and some new appliances changed around in our kitchen in September by Reface. From the first visit to discuss the requirements to the installation everything went to plan. I was particularly impressed by the standard of work and also how tidy the kitchen was left when finished for the day. We would highly recommend the company to anyone… Read Full Review

Alfras's Response to BetiL's Review

Written on: 01/12/2015

Reface..after 5 years my facing on the units has started to come away from its base. you can press on it almost like a bubble

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Alfras's Response to BetiL's Review

Written on: 01/12/2015

Reface..after 5 years my facing on the units has started to come away from its base. you can press on it almost like a bubble

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