Reface Scotland Reviews - www.refacescotland.co.uk

★★★☆☆
3.0 / 5
46
48% of users recommend this
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Reface Scotland - www.refacescotland.co.uk

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Latest Reviews

★★★★★

“My gorgeous new kitchen❤️❤️❤️❤️”

Written on: 19/03/2017 by Mybrandnewkitchen (1 review written)

From visiting the Ruthergelen show room we were very impressed, everyone that dealt with us were all very professional and friendly to talk with. I have always dreaded asking for a quote because most sales men normally take a long time in your house and this guy was in & out , no hassle, left us to choose with no pressure..When we decided to go ahead with Reface Scotland everything went very quickly from the day we placed the order it only took 3 weeks and our kitchen was in. I would also like… Read Full Review

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★★★★★

“All kitchen doors replaced n new work tops. ”

Written on: 27/01/2017 by Laura464 (1 review written)

From visiting showroom n salesman n surveyor calling was very professional . Delivery of doors n work tops arrived on time n workmen. Joiner was very polite and worked v hard. I am delighted with my "new kitchen" and I would certainly recommend Reface. Kitchen is now up to date… Read Full Review

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★★★★★

“Satisfied customer.”

Written on: 26/01/2017 by Ericmclachlan (1 review written)

How refreshing it was to deal with professional people from start to finish. Everything was carried out to the letter as promised. Staff were courteous and fitter was a joy and knew exactly what he was doing. A breath of fresh air. We are more than happy to recommend refaced to others and do so with confidence. Our since thanks. … Read Full Review

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★☆☆☆☆

“Terrible customer service.”

Written on: 10/01/2017 by Reese387 (1 review written)

I was shocked at how bad this company treated us after doing a terrible job of our kitchen that we paid a lot of money up front for. All the issues we had were caused by Reface Scotland and their team. Trying to get thing resolved took months. After which we gave up and ended up out of pocket as we had to pay to get someone else to finally finish the job. We were repeatedly ignored or passed from pillar to post. We wasted several days off work waiting for their workmen to turn up and had no… Read Full Review

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★☆☆☆☆

“Avoid!”

Written on: 19/12/2016 by groovyclown (1 review written)

DO NOT USE REFACE! Their tiler managed to tile over the edge of both of our kitchen windows meaning they were unable to be opened. Gave up after 2 months of trying to get this resolved. We needed to get the wall re-plastered as all the tiles had to be removed. 'Customer service' (although I struggle to use that term) was unbelievable to non existent. We were repeatedly called liars (despite them lying on the phone on the rare occasion when we were actually able to get in touch with someone to… Read Full Review

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★★★★☆

“New doors = New Kitchen”

Written on: 22/11/2016 by quinndanny (1 review written)

My Wife had issues with our five year old 'High Gloss' units and we didn't want to renew the whole kitchen, so the idea of changing the doors seemed ideal. Reface Scotland gave us a good quote and we decided to place the order with them. he delivery was a bit vague and got cancelled, but went ahead within the timescale window we had. Bit of snagging needed done and now we are delighted. Made an enormous difference to the room and everyone comments on how great it looks. Well done Reface… Read Full Review

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★★★★☆

“I got bedroom done in august phone on a number of...”

Written on: 17/11/2016 by 359Clay (1 review written)

I got bedroom done in august phone on a number of timrs as floor was damaged no one ever phones backnfind it very dissapointing as i hsve usef company twice… Read Full Review

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★★★★★

“Professional company”

Written on: 10/11/2016 by Lane6 (1 review written)

I was extremely satisfied with the job which was carried out. The installers were very courteous and professional in their approach. The staff in the office were also very helpful and answered all my questions. I would have no hesitation in recommending Reface to anybody… Read Full Review

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★★★★★

“Excellent Service from start to finish ”

Written on: 02/10/2016 by RogelioPorter107 (1 review written)

Start work on my old kitchen on the /12/09/16 team work was first class ,my new kitchen was completed by the next day ...joiner electrician , work was excellent ,, and I love my new kitchen .l would recommend… Read Full Review

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★★★★★

“Quality Installation & Excellent customer service”

Written on: 30/09/2016 by PatriciaBrown (1 review written)

My Kitchen was approximately 10 years old and required modernising; I had originally received multiple quotes for a completely new kitchen installation ranging from £7k-£12k based on various styles and features. I then read about Reface Scotland online and decided to contact them to see what they offered. I was pleasantly surprised by the quality of service they offered from sales, survey and final installation. Initially, I was slightly apprehensive about re-facing the existing panels… Read Full Review

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★☆☆☆☆

“Unprofessional Behaviour”

Written on: 26/09/2016 by Johnnybhoy (2 reviews written)

Extremely shocked and appalled at the behaviour of the directors who felt it acceptable to verbally abuse my partner on the phone this evening and threaten to charge us more money to rectify the errors of their kitchen fitters as 'money is tight'. We advised reface that flooring would be fitted after kitchen was installed and spacing required under kick plates. Said kick plates were fitted flush to floor. Also, integrated washing machine has not been fitted properly and has caused unit to… Read Full Review

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★★★★☆

“Replacement Doors & Drawer Fronts”

Written on: 30/08/2016 by Kaylieg1968 (1 review written)

Quoted for matching kitchen doors (17), drawer fronts (3) + heating boiler cabinet. Price prove competitive and match was close subject to existing side panels etc having faded over time. Replacements were accurate in size and appear well made. They were efficiently installed remarkably quickly and fixed true. Handles and hinges were also replaced. No complaints or observations at this stage, installation having been in August 2016… Read Full Review

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★★★★★

“Excellent work worthy of a review”

Written on: 20/07/2016 by margaret30 (1 review written)

Our Reface kitchen was completed yesterday after two days work. It looks lovely. The workmen were true professionals with a happy attitude to what they were doing. They were courteous and cleaned up on both days after the work was done! It was two man team on Monday and they worked very hard to get the majority of the job done, them one man on the Tuesday. It was excellent team work with the plumber also popping in both days to change our sink. I would definitely recommend Reface to anyone who… Read Full Review

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★★★★★

“Great service”

Written on: 18/07/2016 by 264Davies (1 review written)

Excellent service from start to finish. True professions which went the extra simile to give us our perfect kitchen … Read Full Review

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★★★★★

“Satisfied Customer ”

Written on: 15/07/2016 by Re-new (1 review written)

I am extremely delighted with the quality of doors/worktops and accessories, workmanship was excellent, would not hesitate to recommend Re-face to friends… Read Full Review

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★★★★★

“Just like a new kitchen !”

Written on: 07/07/2016 by Putnamwd82 (1 review written)

We are delighted with the new kitchen worktops, doors & facial...all work was done to the highest standard, & kitchen fitter was very curteous & cleaned up after him constantly Wouldn't hesitate in recommending them to anyone… Read Full Review

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★★★★★

“Great service and quality product ”

Written on: 30/06/2016 by Alison-Bill (1 review written)

The entire team were a pleasure to deal with. From sales to admin to the surveyor and fitter.. Delighted with our new doors and drawers.. What a difference.. We would thoroughly recommend this company and will certainly consider them again on the future .. Walter is a star!… Read Full Review

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★★★★☆

“Delighted with upgrade”

Written on: 24/02/2016 by Caseyy140 (1 review written)

Very pleased with the way our kitchen looks and with the way the fitters did the job. No mess after and everything done as planned. Thank you!… Read Full Review

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★☆☆☆☆

“Rip off merchants AVOID ”

Written on: 10/02/2016 by Annp001 (1 review written)

Avoid this company like the plague they have no morals or conscience they took money from my mum as a deposit and when she cancelled they wouldn't give it back also they had the cheek to ask for more money saying the units were make they must have been made overnight by elves as it was cancelled before there planning department even had the plans we will never give up on getting my parents there money back they are 79 and 83 years old I don't know how these people sleep at night they are the… Read Full Review

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★☆☆☆☆

“Reface ROBBERS”

Written on: 09/02/2016 by ejoyce (1 review written)

Took my Mums deposit of £1020 will not return although we cancelled by phone and registered post. They claim the day the guy went back with the measurements they started making the products, I in turn asked for proof i.e workers timesheets, NEVER RECEIVED ANY now there's a surprise. Still fighting to get my mother's money back. Customer Service they cannot spell it that is why they don't have any.Will continue to fight Nobody should use this company Please AVOID and save yourself unnecessary… Read Full Review

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