MoneyBarn.com Reviews - www.moneybarn.com

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★★★★☆
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Avoid at all costs - then again it is provident owned”

Written on: 25/08/2015 by Emeryek64 (1 review written)

Absolute joke call me to tell me that I am now not the registered keeper of my car and its my responsibility to contact dvla and "get it sorted" this person should clearly not be working with people. So I contact dvla and low and behold dvla confirm I am the registered keeper and no application has been made to change the registered keeper. All this proves is that this company enjoy the upset and stress they achieve, moneybarn don't waste your time with the usual please contact our customer… Read Full Review

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Moneybarn's Comment

Written on: 27/08/2015

We’re sorry to hear that you felt that your experience with us was disappointing. We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Customer Service Manager

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★★☆☆☆

“Needs improving massively ”

Written on: 19/08/2015

I took out car finance with money barn although it was a very quick service to get the car I wanted they were very slow in how they deal with problems. I made my first payment and unfortunately wrote the car off my insurance company paid out but there was a shortfall of just over a thousand pounds which I said I would be happy to pay being a working father. They said they would get back to me on this but never did they reactivated my direct debit without telling me and this defaulted due to me… Read Full Review

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Moneybarn's Comment

Written on: 24/08/2015

We’re sorry to hear that you felt that your experience with us was disappointing.

We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Moneybarn Customer Service Manager

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★★★★★

“no problems”

Written on: 14/08/2015 by Ismaely203 (1 review written)

I got a car with finance from money barn in 2014. I have always been up to date with my payments and I have had no problem with them. They allowed me to pay extra off my agreement at any time which reduces the interest. My only complaint is slow contact from the sales team now I am looking at paying off my first agreement and buying a newer car… Read Full Review

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★☆☆☆☆

“Very poor company to do business with ”

Written on: 19/07/2015 by csCoughlin418 (1 review written)

Was a customer of Money Barn for almost 4 yrs missed 2 payments due to ill health and they decided to take me to court to reposes my car. Even the judge said it was a compete wast of time and when i told them i had complained to the FSA they became even more snooty. I would not recommend this company to my worst enemy !!!! … Read Full Review

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Moneybarn's Comment

Written on: 20/07/2015

We’re sorry to hear that you felt that your experience with Moneybarn was disappointing. We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Moneybarn Customer Service Manager

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★☆☆☆☆

“Terrible company”

Written on: 06/07/2015 by fyLittle179 (1 review written)

I have 4 payments left, I only have less than one overdue that we have offered to pay in instalments but will not help and they have passed to a repo company. They are very unhelpful and bullies… Read Full Review

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Moneybarn's Comment

Written on: 13/07/2015

We’re sorry to hear that you felt that your experience with Moneybarn was disappointing. We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Customer Services

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Ladylips100's Comment

Written on: 07/08/2015

Sounds oh so familiar except mine paid up to date with 5 payments left and trying to bill me for recovery cost. Disputed them and told if dont pay they wont release me from the agreement, agreement over when balance paid in full!

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★★★★★

“Excellent”

Written on: 23/06/2015 by GTRBaDBoY (1 review written)

My 2nd time with moneybarn now and as before the Service was exceptional.. She was an absolute pleasure to deal with! Immediate responses and kept me in the loop at all times. Thankyou :-). I would thoroughly recommend these guys to deal with! I am looking forward to driving my new £22000 Audi thankyou all. … Read Full Review

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★★★★★

“Stress free!”

Written on: 19/06/2015 by Bishop87 (1 review written)

This will be the third time we have used moneybarn and very happy again with the service. Quick, straightforward and easy to sort! Thanks to Rachel Legg for the speedy turnaround… Read Full Review

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★★★★★

“Great company ”

Written on: 19/06/2015 by Rupzie (1 review written)

Moneybarn is very different from other companies I've used for finance. It is much more personal and friendly. I used them in the past to purchase a BMW 3 series. The whole process was painless and I was driving off with my new car a few days later. This was very surprising as I didn't have the best credit score. When It came to buying a new car I went straight to moneybarn and dealt with a member of staff. She was very friendly and has the patience of a saint. I was emailing her over and over… Read Full Review

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★★★★★

“Car purchase from Moneybarn”

Written on: 10/06/2015 by 74Cameron (1 review written)

Bought a BMW Z4 though MoneyBarn. Top class service,no hassle highly recomended. … Read Full Review

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★☆☆☆☆

“Poor greedy ignorant”

Written on: 03/06/2015 by Allanthechef (1 review written)

Short got a car 6 months left tho pay on4 yr contract asked to lower Payments as income lower due to having a child.. Would they work with us would they hell this has even been taken to court .this is a bad company avoid at all costs and dont believe all these good comments i would put money on half then bring false… Read Full Review

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Moneybarn's Response to Allanthechef's Review

Written on: 05/06/2015

We’re sorry to hear that you felt that your experience with Moneybarn was disappointing. We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Moneybarn Customer Service Manager

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Allanthechef's reply to Moneybarn's Comment

Written on: 05/06/2015

If money barn had helped i wouldn't feel the need to put up this review on the first place. After the court judgement i am faced with paying more than i can afford over 6 months just to complete this contract

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★★★★★

“Highly recommend! ”

Written on: 31/05/2015 by Bigphil87 (1 review written)

Have to say when all the other company's said no money barn said yes! From the day I applied to the day I got my car  the person I dealt with made it happen and kept in touch every step of the way so thank you!!!! Love my new car  :-)… Read Full Review

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★☆☆☆☆

“The most horrendous, ignorant, car finance "company"”

Written on: 28/05/2015 by lmShields385 (1 review written)

I took out a £25,000 deal with Moneybarn. I contacted them with a query, after 2 weeks no response, phone calls/emails/letters go unanswered. I contacted them for a settlement figure, again over 2 weeks without a response, numerous phone calls "someone will call back", letters recorded delivery, emails again and again, no-one answers anything, it took going to the FCA (Financial Conduct Authority) to actually receive a settlement figure. These are the most horrendous people i've ever had the… Read Full Review

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Moneybarn's Comment

Written on: 01/06/2015

We’re sorry to hear that you felt that your experience with Moneybarn was disappointing. We value all feedback and so if you would like to provide details of your experience to our Customer Service Team we will be happy to see if we can help.

Moneybarn Customer Service Manager

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★★★★★

“brilliant!!!”

Written on: 26/05/2015 by matthew8706 (1 review written)

From start to finish the process was brilliant.. we could not fault moneybarn in any way. The application was simple,decision was given within no time at all and the customer service provided to us was great We Would definitely recommend this service. Our "deal maker" made the whole process stress free and was always quick in response to any queries we had, which made the whole experience a pleasant one.. Thanks again moneybarn. … Read Full Review

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★★★★★

“Excellent service”

Written on: 24/05/2015 by patch1334 (1 review written)

I was declined by many finance providers until I found Moneybarn who have proven to be a lifesaver. They seem to understand your circumstances and make an independent decision. Very easy process and had the car finance arranged in no time. The advisor contacted the garage and took care of everything. I was then informed that everything was arranged and the car ready to collect. Great customer service. I will be using Moneybarn finance again for my next car… Read Full Review

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★★★★★

“Great service from Rachel Legg. ”

Written on: 22/05/2015 by donna654 (1 review written)

Great service and the adviser was great all the way through the process kept me up to date on what as happening… Read Full Review

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★★★★★

“Great Service!”

Written on: 15/05/2015 by Abrahamk452 (1 review written)

GREAT and friendly!! I was impressed with the friendly approach. The adviser was always helpful, patient, providing all the information at all times and always going the extra mile to help. Nothing I would expect from a finance company. They really do what is possible to help you when no one else can! Was so easy that was difficult to believe it was actually true. I know where to go next time and I would definitely recommend it. High APR but it's reasonable as they provide finance when… Read Full Review

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★★★★★

“Amazing service”

Written on: 13/05/2015 by LeighannGreen (1 review written)

I have financed 2 vehicles with moneybarn and each time the process has been so quick and easy and my car has been ready to collect within a couple of days. I especially want to thank the adviser who made the whole process in purchasing my dream car really good from start to finish and dealt with things quickly and efficiently. Would definitely recommend anyone to use moneybarn to friends and family… Read Full Review

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★★★★★

“Quick, Efficient, Friendly - what more could you ask for?”

Written on: 08/05/2015 by Kadin383 (1 review written)

I was very impressed at both the speed and efficiency in which Moneybarn secured my finance on a used car, from start to finish a very pleasant experience… Read Full Review

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★★★★★

“Excellent service”

Written on: 29/04/2015 by Bobmaidstonekent (1 review written)

This is the second time I have used Moneybarn and what a fantastic experience! I wouldn't hesitate in recommending them to anyone! From start to finish I was kept informed of progress at every stage of the way! It was all completed in less than a week! And if you are lucky enough to deal with the person I spoke to you will have no problem! She was fantastic thank you… Read Full Review

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★★★★☆

“Trust in Me”

Written on: 29/04/2015 by Kyleigh44 (1 review written)

I am a professional working full time with a good salary and refused credit by a car dealership because of a credit file that showed late payments in the past which meant our credit score read "good" obviously not good enough !!!! I am about to take delivery of my lovely car and the finance was arranged in a couple of days. I am therefore very happy to write this review and although the rates are a bit higher we intend to pay it off much earlier. Moneybarn were very efficient and I have already… Read Full Review

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