Deal Direct Financial Solutions Ltd - www.dealdirectfinancial.co.uk Reviews
Latest Reviews
★★★★★
“i am very happy with nicky lane at deal direct she was...”
Written on: 24/05/2013 by britto333
i am very happy with nicky lane at deal direct she was brilliant keeping me up to date with my application with no hassle or fuss made would recommend her every time. thank you (read more)
★★★★★
“Melodie Kett - Re Mortgage”
Written on: 24/05/2013 by Faye123May
Medlodie Kett who sorted out my mortgage for me was a very friendly person who was very efficient in all matters of my mortgage changeover she made my life very easy whilst in transition and was at hand anytime i needed to ask anything, when reviewing my mortgage again i will have no hesitation but to contact her again to sort it out. Many thanks Sharon (read more)
★★★★★
“Professional, patient advice”
Written on: 17/05/2013
Gareth ensured that i got a great deal and dealt with my queries in a professional and speedy manor. I asked for a lot of additional information and changed my mind on a few occasions, all the time Gareth responded quickly and effectively to ensure i had the information i required. The result was a 2% saving on my mortgage rate - very happy. (read more)
★★★★★
“Great service”
Written on: 16/05/2013 by Bennygal (1 review written)
Great company, good communication all the way through, hassle free, would recommend their service to family and friends and will use again in future too. :-) (read more)
★★★★☆
“Good broker, happy with her service”
Written on: 14/05/2013 by sinshu
Good communication Kept me updated through out Quick email responses Polite, friendly and understanding Would be happy to recommend (read more)
★★★★★
★★★★★
“An Absolute Star!”
Written on: 29/04/2013 by dlane77
From the very start, Nicky was a total professional and worked very hard to find us a suitable mortgage, where other Financial Advisors had failed. I would have no problem (and have already) recommending Nicky personally - as she made the whole process of buying a house, a much easier process. Even the Estate Agent was impressed with how thorough and on-the-ball Nicky was throughout. (read more)
★★★★★
“Mr & Mrs Palmer Horsham”
Written on: 29/04/2013 by MarcelPalmer
From the moment we contacted Deal Direct they dealt with our remortgage applicartion in a efficient & polite manner. Melodie was fantastic to deal with & extremly thorough in looking after our interests. I would without doubt recommend Deal Direct to any friends & family & we will definitly consider using Deal Direct in the future. (read more)
★★★★★
“Thank you Amy!”
Written on: 26/04/2013 by Chelle190 (1 review written)
From the very first phone call the service has been outstanding! She worked tirelessly to help us achieve the home of our dreams by finding us a fabulous mortgage package. It wasn't without some stumbling blocks but Amy sorted everything for us and we will be eternally grateful! Would I recommend? Yes, I already have!!! (read more)
★★★★★
“New mortgage application ”
Written on: 26/04/2013 by Tricia1460
Our mortgage advisor was excellent. We are both over 50 years old and thought we would not be able to get another mortgage but we were contacted by Gareth Davies and he found us a mortgage straight away and sorted everthing out in order for us to make our house purchase. We would highly recommend Gareth and the company. We are very pleased and happy with the entire service we recieved. We particually liked the fact that there was no ageism and also how it was done over the phone and the ease... (read more)
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Showing 1 - 10 of 96 Reviews
★★★★★
“Support from Ron Kerr”
Written on: 25/04/2013 by Twinksandian (1 review written)
Ron took over our mortgage enquiry after a rather shaky beginning with a different agent. From the outset, he was positive and reliable, making it very clear to us that he would be able to get us the product that we wanted. On several occasions we were presented with problems from the Solicitor, the Insurers and the doctor. On each and every occasion, Ron told us that he would be able to sort out the problem, and get back to us. Without fail, he did sort out each and every problem, and... (read more)
★★★★★
“Melodie was amazing!”
Written on: 23/04/2013 by cassius.cat
Due to the nature of my partners work (self employed as a barrister and just taken maternity leave) we needed lots of support applying for our mortgage. Melodie's humor and hard work made the tricky process 100 times easier and she got us a super competitive rate too. Thanks again! (read more)
★★★★★
“Good service from Deal Direct”
Written on: 19/04/2013 by haggisbasher
Very impressed with whole approach from Nicky Lane. Polite and listening with good product and market knowledge - not just trying to sell anything irrespective of suitability.Allowed time to consider suggestions and only contacted as agreed. Would consult again should occasion arise. (read more)
★★★★★
“Excellent service”
Written on: 17/04/2013
I liked that each time I email her with a question she alway email me back. (read more)
★★★★★
“A pleasure to work with making a stressful process easy.”
Written on: 02/04/2013 by Rachdr
Melodie was an absolute pleasure to work with she made what is normally a labour intensive and stressful process easy. We sent her our documents and she did the rest. Cannot recommend here highly enough also can deal with very complex issues with ease. (read more)
★★★★★
“Highly recommended!”
Written on: 29/03/2013
Melodie Kett at Deal Direct has been so helpful in getting me the best deal on my mortgage. She guided me all the way through the re-mortgaging process, which seemed a daunting task. She has also given me sound advice on what to do now the deal is finishing.I would recommend Deal Direct to anyone. (read more)
★★★★★
“My remortgage through Deal direct”
Written on: 28/03/2013 by gadegboyega (1 review written)
I'm very please with the service rendered me by deal Direct. Right from the onset the advisor, Beth Joy was very helpful and courteous. She got me a good deal with a low interest. I will definitely recommend deal direct to anyone anytime. Kunle Gabriel Adegboyega, Swindon (read more)
★★★★★
“Remortgage”
Written on: 27/03/2013 by mhall2205 (1 review written)
Having approached Deal Direct about a remortgage and been allocated Melodie Kett as my Advisor, I am over the moon with the service that I have received. Although fraut with issues I have at all times felt that Mel has gone beyond the call of duty to ensure that I ended up getting the mortgae that I wanted. Communications have been first class with prompt responses to e mails and calls even at weekends and evenings. Despite issues with my situation, Mel has worked tirelessly to find the best... (read more)
★★★★★
“Excellent ”
Written on: 26/03/2013 by darcy64
How lucky was I to come across Deal Direct on the Internet, they are a REAL GEM. Melodie Kett is my Advisor and when it came to my re-mortgage Melodie took me through the process quickly and efficiently. Guiding me through all my options and helping with all the paperwork and even gave me advice with my solicitors when I needed it. Melodie kept in touch throughout the whole process either by phone or email so I knew every step of the way how my application was proceeding. I would have no... (read more)
★★★★★
“Excellent”
Written on: 26/03/2013
What I found most amazing about Deal Direct was the speed at which they worked. I wanted to move from my old home quickly and Ron Kerr was really fast in securing my mortgage offer, he was very professional, offered sound financial advice, got me one of the best rates in the market and kept me informed every step of the way. I was really happy with the service I received and would totally recommend Deal Direct to anyone. (read more)
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Showing 11 - 20 of 96 Reviews
★★★★★
“Fantastic help and worth every penny!”
Written on: 25/03/2013 by 1stTimeBuyer (1 review written)
Ron Kerr at Deal Direct was an invaluable help to us throughout our mortgage application. He was quick to respond to all of our questions and helped simplify the whole process enormously. He was also extremely patient when our house-purchasing adventures didn't always go according to plan (we had a few false starts). Highly highly recommended. (read more)
★★★★☆
“knowledgable and Prompt”
Written on: 24/03/2013 by robcolgan
Ron Kerr is a knowledgable professional operator who is prompt and fair in his advice. He kept the mortgage application flowing despite mistakes made by the lender. He is helpful and keeps to his word re contact and correspondence. So far things have gone smoothly. (read more)
★★★★☆
“Very helpful throughout the whole process in assessing...”
Written on: 23/03/2013
Very helpful throughout the whole process in assessing our full options and then gathering all the neccessary documentation etc (read more)
★★★★★
“Remortgage”
Written on: 21/03/2013
Very helpful and informative, processed quickly and thoroughly. Did not feel i had to do anything. (read more)
★★★★☆
“Very helpful and informative. My contact always went...”
Written on: 20/03/2013 by guest123321123321
Very helpful and informative. My contact always went out of his way to keep me updated with the progress of my application. (read more)
★★★★★
“Simply The Best”
Written on: 20/03/2013 by reereilly
What made it fantastic for me was, the lady who was dealing with everything on my behalf, Melodie Kett, she was so helpful, honest, efficient, friendly and well informed. Whatever my problem/worry was she found an answer. She always stayed in touch and kept me informed every step of the way. I have already and will keep on recommending Melodie and i will never use anone again only her. (read more)
★★★★★
“Friendly Efficient Service”
Written on: 19/03/2013
Deal Direct Financial were a pleasure to deal with and provide a professional personal service. The Mortgage broker who dealt with my specific case was Ron Kerr, Ron demonstrated an excellent knowledge of the mortgage market, but most importantly was able to explain the whole mortgage process step by step in "simple english". I was buying my first home , so stepping into the unknown, but Ron made the whole experience simple and a hassle free. I've been in my new home for two weeks now and... (read more)
★★★★★
“Service and Response”
Written on: 19/03/2013 by GeoffFisher (1 review written)
I enjoyed every aspect of my contact with your company and in particular with Ron Kerr who managed my file. He was responsive, expert, through and a complete professional. We got our mortgage at a very good rate, in a timely fashion and with a good company; Halifax. All in all an excellent service. I would particularly like to commend Ron who communicated extremely well throughout the process. (read more)
★★★★★
“Ron Kerr genuine and dedicated to his clients”
Written on: 19/03/2013 by SionEvans
I got in touch with Ron in January and I was very nieve as I was a first time buyer however Ron was very honest and talked me through all the different mortgages that were availlable to me and found the best mortgage that would personally suit me. It took me 3 months to find a property and on contacting Ron he remembered me and my name wich went a long way, in a nut shell I trust Ron and will only deal with him in the future. (read more)
★★★★★
“Excellent service from Ron Kerr”
Written on: 19/03/2013 by Bedfordshirehappy
Everything was dealt with very pleasantly, explaining all the pos nd cons. Delivered exactly what we wanted. Thank you Ron (read more)
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Showing 21 - 30 of 96 Reviews
★★★★★
“I HAVE NEVER HAD AN EXPERIENCE OF USING A MORTGAGE...”
Written on: 18/03/2013 by LIZZYSIG
I HAVE NEVER HAD AN EXPERIENCE OF USING A MORTGAGE BROKER IN THE PAST,BUT MY SITUATION LEAD ME IN THAT DIRECTION.I MUST SAY I WAS A BIT DOUBTFUL IF I WOULD GET A MORTGAGE UNDER THE CIRCUMSTANCES THAT I WAS IN.BUT DEAL DIRECT PULLED OUT ALL THE STOPS AND IN PARTICULAR I MUST PRAISE NICKY LANE FOR THE WAY SHE HANDLED MY APPLICATION.WITHIN A MONTH EVERYTHING WAS COMPLETED.I WOULD STRONGLY RECOMMEND DEAL DIRECT TO A FRIEND OR FAMILY MEMBER SHOULD THE NEED ARISE.THERE WAS NOTHING ABOUT THE... (read more)
★★★★★
“Remortgage with excellent service from DDFS”
Written on: 08/03/2013
I found Deal Direct on Money Supermarket as I was looking to change lenders, as I was coming to the end of my fixed rate term. My lender didn't offer me a very good deal so I shopped around. I am so glad I came across Deal Direct. I was very impressed at the helpfulness and flexibily of contact hours of Nicky, who always was availble morning and evening and even weekends. I would recommend DDFS to anyone looking for a remortgage etc. (read more)
★★★★★
“Mortgage application”
Written on: 04/03/2013
I was a bit sceptical using a comparison site but I was pleasantly surprised by the quality of advice and range of knowledge of the market shown by Deal. Direct. I think I got a better deal than by Searching the market myself. Will use again (read more)
★★★★★
“Re-mortgage of my property”
Written on: 01/03/2013 by MJStott
After contacting three mortgage advisers we were finding the results expensive or just not possible due to my retired/company pension status. The fourth call to 'Deal Direct' was simply straight forward, no problem with very favourable rates. The set up fee was also about one quarter of the aforementioned, that has to be commended. Many thanks to Garreth for a pleasing manner and professional transaction. MIke Stott (read more)
★★★★★
“re mortgage of house”
Written on: 18/02/2013 by simon827
we were kept well informed and up to date which is so important sometimes things take time but when you dont know whats going on its worse. Also when I needed to ring Nicky she was always on hand to talk. she was also very patient with me as I am sure I probably asked stupid questions. It is a very stressful process in looking for and obtaining a remortgage (I dont know why they make it so complicated)but with someone who is genuinely interested in you as a customer it is made much easier (read more)
★★★★★
“A great service”
Written on: 13/02/2013
Although I was hesitant about contacting a mortgage broker off the web, Deal Direct provided me a great service; the rates were better or as good as anywhere else I looked and their customer service was excellent. I found Nicky extremely friendly, attentive and flexible. She responded to my many requests and questions in a timely manner. Thank you for your help. (read more)
★★★★★
“Very thorough, efficient service provided”
Written on: 11/01/2013
We lodged an enquiry online to investigate options for a re-mortgage and within a couple of days received a follow up call from Beth Joy to investigate our specific requirements. Beth could not have done more to understand our specific requirements and review the market and provide advice at every step of the way. She also reviewed our current insurance and we have moved these across to new providers. All in all, very satisfied with the service we received and working with Beth she... (read more)
★★★★★
“Deal Direct Mortgage Assistance”
Written on: 20/12/2012
Excellent service from this company. Whilst not the easiest conveyancing transfer relatively speaking, their service and support throughout was exceptional. The process of the transfer of mortgage was something I've not done myself before. The assistance given was first rate, and went above and beyond that which you might expect; answering questions not specifically related to the transfer, handling paperwork efficiently and making sure things were moved along in good time. I can think of... (read more)
★★★★★
“Quick, Simple, Hassle Free”
Written on: 17/12/2012
The service was great, it made made the whole approach to remortgaging a pain free task, it can normally be a long drawn out process, yet this was straight forward and simple without the need for lots of meetings. Along with this, the mortgage deal I got was exactly what I was looking for. Melodie was great throughout and managed the whole process in advising the next steps, what needs to happen, liased with the solicitors and the bank supplying the mortgage so there was a single point of... (read more)
★★★★★
“Definatly recommend deal direct, they made it stress free!”
Written on: 28/11/2012 by Rob_gilham (1 review written)
Deal direct is a cracking service to use, it is completely stress free. Gareth Davies( who dealt with my remortgage) was brilliant, he broke all the details down for me so everything was easy to understand, he kept in constant contact with me and answered all my questions promptly. It felt like he went out of his way to help! (read more)
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Showing 31 - 40 of 96 Reviews
★★★★☆
“Re Mortgage Review”
Written on: 19/11/2012 by RobertDriscoll
Very impressive mortgage adviser/company. Who were attentive, providing us regularly with up to date information on the circumstances of our re mortgage. Has managed to save us a great deal of money over the next five years and was particularly efficient at assisting us with the admin side of re mortgaging. Thank you (read more)
★★★★★
“re-mortgage search”
Written on: 17/11/2012 by petermcgrath
Gareth was fantastically helpful in searching for me a deal to re-mortgage my home. He found me a number of mortgages at competative rates covering different repayment options. Unfortunately the bank I currently have my mortgage provided me with a rate that matched the best deal Gareth could produce and I decided to stay with my current mortgage provider. It was no reflection on Gareth who was very knowledgable and friendly and who contacted me on numerous occassions as he tried his very... (read more)
★★★★☆
“Remortgage 2012”
Written on: 14/11/2012 by katykins19
Good advice and suitable products suggested. Only slight hiccup in the process was fault of Nat west not Deal Direct and was quickly ironed out by them .Smooth transition as far as I can tell despite Santanders bad press for customers services. (read more)
★★★★☆
“Great service”
Written on: 13/11/2012 by Mamjad
Great service. Nicky at deal direct was fantastic all the way through the process. Minor hiccups, but nothing that couldn't be resolved. Nicky helped me in a previous transaction a couple of years ago, I was lucky that I still had her contact details to complete another transaction with her. A very prompt and thorough service, I was always kept informed of the status and it felt like nicky took it as her personal responsibility to complete my transaction. I will use Nicky again. The only... (read more)
★★★★★
“Recommended Service”
Written on: 06/11/2012
Our re-mortgage was dealt with by Heidi Davey in a most professional and very efficent manner. We would have no hesitation in recommending your services, and in particularly Heidi. Many thanks. (read more)
★★★★★
“Excellent top-rate service ”
Written on: 06/11/2012 by loubyh (1 review written)
I am really happy with the service I have received. Mel has always been very professional, helpful and gone above and beyond expectations with regards to responding to queries and problems. She has continued to help me out when no other company could spare the time and understood my requirements from day one. I am really grateful to her for sorting out my problems, and also liaising with the solicitors to try to speed things up and would definitely recommend her. Thank you ! (read more)
★★★★☆
“Remortgage Application : Deal Direct Financial...”
Written on: 05/11/2012
Nicky from Deal Direct dealt with my remortgage application sympathetically and efficiently, saving me a lot of hassle. To be honest could possibly have found a slightly cheealer deal myself (some banks don't work through brokers), but saved a lot of time and hassle by Nicky managing everything for me. I was kepy informed of progress, and she always came back to me promptly when I raised a query. In fact i raised several, and asked fro several quotes over a few weeks until i found the right... (read more)
★★★★★
“Excellent professional advice!”
Written on: 30/10/2012 by Aishasul (1 review written)
I was thoroughly pleased with every aspect of the procedure. Mel, was very good at communicating and explaining the things to me with a professional but realistic view, thus enabling me to make a more accurate and informative decisions. Above all and was most important for me was that Mel was on hand every step of the way, only a phone call a way, and was always happy to help and explain things to me no matter how long it took! Thank you so much DD and an even bigger thank you to Melodie... (read more)
★★★★☆
“A good experience”
Written on: 25/10/2012
Nicky Lane was very helpful from day 1. She discussed my requirements on the phone, followed up with emails at every stage and, when required, chased up both the mortgage company and the solicitor, both of whom were also very efficient. Nicky has promised to find me another good offer in two years time - I hope she can! (read more)
★★★★★
“Excellent advi ce”
Written on: 11/10/2012
I was given impartial advice, having listened to my requirements, and provided with an appropriate mortgage. I was then politely chased, but not hassled which is all a customer can wish for. Many thanks (read more)
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Showing 41 - 50 of 96 Reviews
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