Only Swim Reviews - www.onlyswim.com

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★★★☆☆
2.8 / 5
45% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★☆

“onlyswim serves me fast service”

Written on: 13/05/2013

I ordered pairs of swimming goggles by online and paid by my credit card they was notify me than i get my items between 1 week .after only 3 days i get my item securely...i am thankful to onlyswim for providing me fast service… Read Full Review

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★★★★★

“Only Swim is AMAZING!!!”

Written on: 24/04/2013

The first time i ordered something from only swim, i knew that this was the site for me! The delivery was speedy and the payment was reasonable and easy to make. The sellers were also very reasonable and helpful. The product quality was excellent and the clothing and the swimwear was very comfortable and durable. I would definately recommend only swim to people because they will not let you down!!! :D :P… Read Full Review

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★★★★★

“Fantastic orders and better customer relation department”

Written on: 13/03/2013

I placed an order with this company who was very promtp and i recieved my order within 10 days. They gave me a tracking number so that i can track my order and they even called me 2 weeks after they sent the order out as a courtesy call to make sure it was recieved. I have never recieved this from other companies on amazon or ebay so i will definitely shop with them again. I have to say that MORE COMPANIES should be like them. The Customer relation department listens to any issues and works… Read Full Review

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★☆☆☆☆

“Do not use this company”

Written on: 21/01/2013

I ordered a first aid kit from this company, the list of the contents on the website were exactly what i needed. However when it arrived, half the contents that were listed in the description were missing. I contacted the company to find out what had happened, and they said that they had no control over what was in the kits! I have sent the item back to them and am awaiting a refund. I will not be using them again, how can you trust a company that doesn't fulfill its promises… Read Full Review

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★☆☆☆☆

“LIARS!!”

Written on: 03/01/2013 by emje71 (1 review written)

Ordered a swimsuit on 14.12.12 and paid for 1st class delivery, and delivery date confirmed before Christmas. On 17.12.12 I received an email confirming my item had been dispatched but never recived. Wanted the swimsuit for a holiday over the Christmas period!! On 03.01.13 I received an email stating that the swimsuit, that I was originally told had been dispatched, was not in stock untill Feb 2013! I called to arrange for a refund and asked why they took my money and told me the swimsuit had… Read Full Review

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★☆☆☆☆

“Avoid like the plague - Never Never again!”

Written on: 21/10/2012 by SamC123 (1 review written)

Placed and order online with goods listed as In Stock hoping to get the goods before my holiday. Sent them an email about 6 days later advising that I needed the goods before my holiday, but got no response. Eventually got a dispatch notification 5 weeks after my order. Order then arrived with half the goods missing (which was refunded). Just unbelievably terrible communication (i.e. None), and pitiful customer service. Never Never again! Sam… Read Full Review

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★★☆☆☆

“Late despatch, poor communication.”

Written on: 14/10/2012

Despite item listed as being "in stock", and website advising despatch within a maximum of 3 working days of ordering, item not despatched for 7 working days. No email communication received regarding this, until despatch email. Be aware… Read Full Review

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★☆☆☆☆

“the summer will be gone soon,my order never arrived”

Written on: 26/07/2012

do not recomend this site to anyone… Read Full Review

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★☆☆☆☆

“WRONG PRODUCT RECEIVED TOO LATE!!!”

Written on: 29/06/2012

We required Sky Blue Swim hats that were ordered in plenty of time for a swimming Gala.As they had not arrived two days before the Gala, we contacted Only Swim to find they had not even been despatched! On the morning of the Gala the hats arrived, only to find we had been sent the wrong colour. Rather than withdraw the pupils, we had to use what had been provided. Only Swim are refusing to give us a full refund, as some of the hats had been used. To not use the hats, we would have had to… Read Full Review

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★★★★★

“GREAT VALUE FOR MONEY.......FANTASTIC!”

Written on: 20/04/2012

The prices are amazing and are great value for money. The website is easy to use and I got my order within 4 days!! I got a great price when ordering my products and it arrived on time. Also, the service is very professional and they are very polite. Absolutely fantastic… Read Full Review

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★☆☆☆☆

“do not buy from this website”

Written on: 09/01/2012

still waiting for my goods one and a half months later… Read Full Review

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★☆☆☆☆

“Dishonest information”

Written on: 08/01/2012

Only ordered from this site because they stated the items were in stock, waited 1 month for 1 pair to arrive. After about 3 weeks, I did receive a phone call about a problem with the order but I could not understand what I was being told, due to the gentleman not speaking very clear English. Politely asked him to send me an email to explain the situation, which they did, confirming the problem was resolved and the goods were now in stock. Since then unable to contact by phone (permanently… Read Full Review

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★☆☆☆☆

“Don't believe the website”

Written on: 28/12/2011 by Ilkleypeter (1 review written)

Ordered two items both shown as in stock. A week later and no despatch email I called to hear that one item had been out of stock but was now in and being sent that day. The order duly arrived the following day. One item correct, the other substituted with a cheaper one!!. No explanatory note enclosed. Called to be told that the substitution was deliberate (but no explanation or refund - sounds like an attempt at defrauding me!!) The out of stock item is still showing as in stock and they have… Read Full Review

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★☆☆☆☆

“Ring to check the before ordering”

Written on: 05/10/2011

I ordered 2 adidas swimsuits that said they were in stock on the website. I received a phone call the next day telling me that the swimsuits I had ordered were not only not in stock in the their warehouse but had actually been discontinued. They then proceeded to ask if they could replace the swimsuits I had ordered with some other different adidas swimsuits so that the order could be dispatched. I politely told them no thank you, to please cancel my order and give me a refund. I would not… Read Full Review

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★★★★★

“Prompt Services”

Written on: 17/09/2011 by Ali_Abbas110 (1 review written)

Order Process was very quick and easy, delivery was quicker than expected. Will definately use again. Would definitely shop again, I needed to check sizes etc on the phone & they were very helpful and patient with me … Read Full Review

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★☆☆☆☆

“Shop elsewhere!”

Written on: 30/08/2011

I ordered a couple of items with this website and received a confirmation email, informing me that another email would be sent once the order had been dispatched. Payment was taken. A week later, I had not received a second email from them and did not know the status of my order. I rang them and after being put on hold for some time, I was told that one of the items I had ordered was 'in the warehouse' but that they 'couldn't find it'. I was offered an alternative, which I accepted. I said… Read Full Review

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★★★★★

“Great value and excellent service.”

Written on: 28/07/2011

After looking on the website, which is very nicely laid out and easy to use, I ended up buying the Aquasphere Vista Adult Swimming Mask Aqua, which was delivered 2 days later. The prices are great and I for sure will be buying from there again in the future… Read Full Review

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★★★★★

“Brilliant, Professional and Affordable. ”

Written on: 28/07/2011

My friend told me about this brilliant website, and the guys who run it are so professional, I got a good price on my cricket bat, and it arrived on time… Read Full Review

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★★★★★

“The best swim shop online!”

Written on: 04/07/2011

One of my friends has used this site a few times for her kids she recommended it on to me and I'm so glad she did! The site is really modern and so easy to use, they have loads of products and its all laid out and explained in a simple manner. The prices are great, especially compared to some of the others out there. I ordered the islamic swimsuit which is their own brand, I wasn't sure about sizes, but when I phoned they couldn't have been more helpful and the item was shipped virtually… Read Full Review

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★★★★★

“Great and professional company, excellent website,...”

Written on: 04/07/2011

Great professional company to deal with, bought my training fins, and was delivered within 3 days. Very polite and proessional on the website too, your a credit to the swimming industry… Read Full Review

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