Lloyds TSB Internet Banking Review, www.lloydstsb.com

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Lloyds TSB Internet Banking www.lloydstsb.com
2.5 stars
Average rating for this product is: 2.5 out of 5

From 28 ratings and 85 reviews

Thumb down 46% of users recommend this product

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Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

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Country: UK Banks

Average Ratings for Lloyds TSB Internet Banking www.lloydstsb.com

  • Ease of Use2.4 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2.5 stars
  • Overall Rating2.5 stars

85 Reviews For Lloyds TSB Internet Banking www.lloydstsb.com

  • Guest 30th Oct 2009

    Reviewer rating: 1 stars


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    what the heck are they doing it now? seems that to make a transfer into a employees account it takes 4 working days if they are with a differnt bank ??????? what are they doing making it worse !!!!

  • Guest 29th Oct 2009

    Reviewer rating: 1 stars


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    really annoyed I had to give a star rating and couldn't give a big fat zero. Lloydstsb must have one of the worst Internet banking facilities in the UK. Seemingly endless problems are arising because of their so called security checks and attempts at preventing Money Laundering. Who made them the Serious Fraud Squad? Do they think they are the Police? Of course it is all done under the pretence that it is for my own safety. Why am I ranting today? Well my daughter and son in law serve abroad in ...
  • Guest 17th Oct 2009

    Reviewer rating: 1 stars


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    I have been a customer with lloyds Tsb Offshore for 7 years. at first i thought i made a good choice with easy access for the money and transfering ..
    Now im very disgusted with the the services of Lloyds Tsb.
    Firstly its so difficult to notify them that you have changed address .
    secondly great i get the letters to confirm i have changed address .when i phone up for an issue i am constantly put on hold listening to poor music and being passed on from one person to another and nothing is solved. ...
  • Guest 16th Oct 2009

    Reviewer rating: 3 stars


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    The online banking is very good and cant complain about that with the exception of money transfers.
    Just think of all them billions sitting in thier account while its out of yours and not in the recipitants. We are talking telephone numbers.
    And what is a £5 maintenance charge' for online banking.
    Is there someone inside thier server with a dust cloth and hoover keeping the hard drive clean.
    What I would complain about is the little by little the charges are creaping up.
    I also took out &p ...
  • Guest 12th Oct 2009

    Reviewer rating: 3 stars


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    I used to work for the Trustee Savings Banks. Years, and years, ago they, in conjuction with Olivetti, introduced the first computer-on-line-real-time banking system in this country. Customers could pay in at any branch and the amount was IMMEDIATELY credited to their accoun their account. Solicitors could transfer funds between them at the "speed of light".
    Banking has gone backwards and "faster=payments" are a farce. It works sometimes BUT why is the service not on-line. Poor dears that one ...
  • Guest 11th Oct 2009

    Reviewer rating: 5 stars


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    Very straightforward, reliable and no problems.
  • Guest 28th Aug 2009

    Reviewer rating: 2 stars


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    Have been with Lloyds for over 40 years and had internet banking for a number of years with no problem.

    Until now, my wife and I are locked out of the internet banking and to get in have to pass all details over the phone, name dob, account, credit card, security numbers, etc. to prove who we are for security.

    I will not give this over the phone, the bank will not do it as it ios not them.

    time to change banks?
  • Guest 17th Aug 2009

    Reviewer rating: 4 stars


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    I've been with Lloyds TSB Internet Banking for over 9 years. It's been easy to use, like all banks they sometimes have problems understanding a query, but if you take the time to explain they have always come up trumps for me.

  • Sirmoor 12th Aug 2009

    Reviewer rating: 1 stars


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    I have been a customer of Lloyds TSB for fifty years & I now intend to move my account to another bank as their service has progressively deteriorated. The final straw is their constant failure to transfer funds via the 'fast flow' system.I was recently informed by one of their call centre staff that the maximum amount that could be transferred by 'fast flow' was £500. I wonder if this bank is deliberately refusing to implement the 'fast flow' system in order to hold money for three days w ...
  • Guest 7th Aug 2009

    Reviewer rating: 1 stars


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    I have used Lloyds internet banking for years, and until recently it has been reliable. The last few times have been a disappointment. I'm tempted to move my account -last time I had problems with a security function, today I can't see any previous statements - what will happen next time I log in?
  • Guest 25th Jul 2009

    Reviewer rating: 2 stars


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    Was well produced 5 years ago when I first started using it but has not improved enough over that time and has sadly lost its innovative advantage over rival banks.

    Lloyds internet banking needs a radical upgrade to bring it upto date (eg more features/control over accounts without needing to go into branches or ring up and use of java script technology to make it more user friendly).
  • Guest 15th Jul 2009

    Reviewer rating: 1 stars


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    i would not recommend lloyds if its in terms of internet services. i have 2 account with lloyds itself and natwest.

    i had trouble at first opening the account. being an international student and all, its an awful procedure and it took me more than 2 weeks to get my form processed. they were not professional enough as they lost my documents twice and i had to back and resubmit the missing pages! that and all took me nearly 5 weeks sorted - getting the card and all. (doing so in my country is li ...
  • Guest 30th Jun 2009

    Reviewer rating: 0.5 stars


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    I have recently swapped from HSBC to Lloyds TSB Internet Banking for business internet banking. The Lloyds system is almost unuseable for my retail business.
  • Guest 5th Jun 2009

    Reviewer rating: 0.5 stars


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    i think lloyds tsb are a awfull bank. i have been with them for 17 years and decided to quit and get ahead without them. I will be closing my account forthwith.
  • verrymucha Rank: Lance Corporal 5th May 2009

    Reviewer rating: 5 stars


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    I have tried repeatedly to register with Lloyds TSB on line banking, with lloyds telephone banking on the phone in one hand and trying to register with the other. After one hour I was told informed you are now registered, your password will be posted to you. Five days latter I recived four months of statements, why?.I paid a visit to my branch at kingswood Bristol and hopefully, my problem is solved, only five days to wait, Again.
  • Guest 3rd May 2009

    Reviewer rating: 0 stars


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    Very disappointed with internet banking, my partner and I both bank with Lloyds and have done for many years and have experineced frequent problems with internet banking. The latest is that neither of us can log on to any of our accounts, we are unable to transfer money between accounts and when we contacted Phone banking to do this we were informed that they could not do this for us, we would have to go into our branch. We have explained that we both work full time and we are unable to do this ...
  • mgvh 27th Apr 2009

    Reviewer rating: 2 stars


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    Lloyds TSB Internet Banking are not competitive compared to Continental banks, Lloyds TSB is apparently not yet prepared to deal with routine EU money transfer needs and is less than transparent about actual fees and costs
  • Guest 20th Apr 2009

    Reviewer rating: 0 stars


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    i want to apply for internet banking with Lloyds TSB. i used the id advised in the leaflet sent with my statement. i end up with this irrelevant junk and no sign of application..well if its here its not easy to find. Why must marketting people make everything so stupidly complicated. ? Maybe bcoz they like to see their input in everything irrespective of its real relevance. Perhaps a more competent administrator can refocus them.
  • rubiks 12th Apr 2009

    Reviewer rating: 5 stars


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    Great ,safe ,easy!!been with Lloyds TSB Internet Banking for 9 years now,used internet banking for about 4 years and glad to be with them.
  • Guest 3rd Jan 2009

    Reviewer rating: 4.5 stars


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    Have banked with Lloyds TSB for almost 31 years and never had a problem with them. Just logged on to internet banking with them for the first time today... very simple process.