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Picture courtesy of Big Brother Fan.
| Ease of Use | 5/10   |
|---|---|
| Value for Money | 5.2/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 5.3/10 |
Before you sign up for a Lloyds TSB Online bank account read the reviews below. If you have had a Lloyds TSB internet bank account then write a review to tell other consumers of your experiences.
Full review by
Guest.
on 30th Apr 2008
User Rating : 10
Respect :
0
If you wish to make adhoc payments to a personal loan you can do so simply by making a standing order payable to an internal bank a/c with your loan a/c number as the reference and as its a standing order you can amend from your internet banking so you don't always have to make the same payment if any at all.
Guest.'s review and ratings | 64 words
Review by
Guest.
on 28th Apr 2008
User Rating : 10
Respect :
0
I wish you could decrease your overdraft i know you have introduced a deleted overdraft but it would be helpful if you could decrease it,also to be able to view and make payments to your loan with Lloyds
Guest.'s full review | 52 words
Review by
Guest.
on 26th Apr 2008
User Rating : 1
Respect :
0
They seem to be experiencing a lot of problems at the moment with a new website. I have not been able to log in for over a month now. They are not getting back to me to solve the problem. the only way to access my money at the moment is through an ATM. I am in the process of setting up new accounts with an other bank. I am convinced that I am not the only one experiencing these problems
Guest.'s full review | 82 words
Review by
broxley
on 18th Apr 2008
User Rating : 9
Respect :
0
Lloyds TSB has a friendly counter service: listen carefully to requests: make a great effort to meet enquiries: cash machines always stocked when needed: branches clean and attractive: good rates with security compared to similar organisations; no gimmicks I have been with this bank for a long time and always had good service, good attention, good rates, loans when needed and never had any reason to think about moving elsewhere.
broxley's full review | 70 words
Review by
michelle tranter
on 13th Mar 2008
User Rating : 10
Respect :
0
I like that you have excess to my Lloyds TSB bank account at all times, if you need to check your bank at any time you can in your own home
michelle tranter's full review | 31 words
Review by
Guest.
on 12th Mar 2008
User Rating : 2
Respect :
0
Tried to pay a large bill by transfer, would not let money go from account till two days later even though there was more than enough money in account and it was during banking hours. Site says payment will be made as soon as possible which is when they decide to pay it. This caused problems as supplier then had to wait another week (weekend in middle) for money to clear.
Guest.'s full review | 81 words
Review by
Rubydo
on 4th Mar 2008
User Rating : 4
Respect :
0
Lloyds TSB Internet Banking saves time & money to access my account on line if...............Only I could remember my memorable word ! I'd like the good old days back when, you could talk on the phone to your bank manager, Let's say THE PERSONAL TOUCH !
Rubydo's full review | 44 words
Review by
Guest.
on 8th Feb 2008
User Rating : 2
Respect :
0
Terrible terrible bank... looks like there is differing service for different customers. Do not set customer expectations very well
Do not deliver on their promises
Guest.'s full review | 34 words
Review by
Bell259
on 5th Feb 2008
User Rating : 8
Respect :
0
I have been with Lloyds for over 30 years and have never had a problem which they could not solve. Ease of access and ability to transfer funds and make payments. I have an excellent personal banking manager who is both accessible and up to date.
I would recommend them.
Bell259's full review | 69 words
Review by
Guest.
on 19th Jan 2008
User Rating : 6
Respect :
0
I have been with TSB for near enough forty years guess i will stick with it or they will just have to stick with me.
Guest.'s full review | 49 words
Review by
Guest.
on 16th Jan 2008
User Rating : 1
Respect :
0
I can never telephone Lloyds or use internet without problems sick to death of this system!
Bring back the old days when you could speak to your branch and your manager - your service leave a lot to be desired!!
Guest.'s full review | 40 words
Review by
Guest.
on 3rd Jan 2008
User Rating : 3
Respect :
0
Good for very basic internet banking. If you demand the bells and whistles, Lloyds is not the bank for you.
Guest.'s full review | 60 words
Review by
Dombooo
on 2nd Jan 2008
User Rating : 2
Respect :
0
I used it once, then couldn't remember my "memorable word" (the 2nd stage of getting in) and used the web links to fix it...
Forget it! Surprisingly the weblinks tell you to ring a number and quote a reference.
So.... you ring them in an effort seeking help, a solution,
They asked me what my overdraft allowance was, I had no idea.
So I failed and they suspended my net account and are sending me a fresh new load of rubbish to remember!!!!!!!!!!!!
Give me strength.
Bottom line, Remembe ...
Dombooo's full review | 156 words
Review by
saxon1056
on 19th Dec 2007
User Rating : 3
Respect :
0
I've been with lloyds tsb for 10 years and they started well as a good bank, but they like to let you know they have control of your account, because I can't do anything online. After 10 years I'm changing, I'm sick of their system giving me a bad credit rating. I advise all to not use this bank.
saxon1056's full review | 80 words
Review by
tsw004
on 11th Dec 2007
User Rating : 9
Respect :
0
I've had Lloyds TSB Internet Banking for several years and I honestly don't think I could live without it now.
It's so easy to set-up transfers, standing orders and the like it makes the process of managing your money so much easier. In fact it's helped my credit rating because, since I've had it I've never missed a payment and I can keep track of available funds on a daily basis.
I have a joint account with a business partner and the fact that both of us can view the joint account and make de ...
tsw004's full review | 193 words
Review by
roy spector
on 24th Nov 2007
User Rating : 8
Respect :
0
Lloyds TSB Internet Banking is a very useful service it has ease of entry and ease of transfer of funds.
roy spector's full review | 22 words
Review by
Merlin001
on 19th Oct 2007
User Rating : 9
Respect :
0
I have been using Lloyds TSB internet banking, as a personal customer, almost daily since it started and have had no problems at all. Instant transfers, always up-to-date, fast and reliable service.
Merlin001's full review | 33 words
Review by
pshiel
on 18th Oct 2007
User Rating : 9
Respect :
0
No problems whatsoever with Lloyds TSB Internet Banking in over two years. Easy to use with good security. Transfer of funds is efficient and statements are always available, easily accessed and up to date.
pshiel's full review | 38 words
Review by
Bruce McClellan
on 8th Oct 2007
User Rating : 8
Respect :
0
One of the better services from Lloyds TSB - having suffered from appalling inter-departmental communications, unwanted promotional literature, poor Customer Services at Recovery Centre, which would have led us to leave this bank long ago - thank goodness the local branch has excellent staff.
Bruce McClellan's full review | 79 words
Review by
sjukmidlands
on 29th Sep 2007
User Rating : 0
Respect :
0
Business banking closed from midnight to 4am, transfers from one account to another by same holder in same branch took from Saturday evening to end of business on Monday, causing me to go overdrawn and direct debit bounced. Rubbish online service, my previous bank Barclays was much better and instant transfers any of the week or hour of the day. Lloyds TSB is far far too slow. Would not recommend this online banking service to anyone, look elsewhere!
sjukmidlands's full review | 79 words
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