lloyds tsb internet banking review, www.lloydstsb.com | Watch This Item.

Average Ratings
Ease of Use4.9/10 Based on 46 ratings
Value for Money4.9/10
Reviewer Rating5/10
Overall Rating5/10 Based on 101 ratings

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48% Recommended35 out of 73 Reviews
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73 Review Centre Lloyds TSB Internet Banking www.lloydstsb.com Reviews

  • Full review by
    Guest.
    on 30th Jun 2009


    User Rating : 1
    Respect : 0

    Good Points: Service is generally available, whereas HSBC business banking crashes at busy times

    Bad Points: Payment recipients take 2 days to enter onto the systemPayment recipients have to be entered either as a company or an individual - in many cases the system will not allow either of these optionsBill payments take days rather than hours to credit to recipients account (compared to HSBC Faster Payments Service)Use interface is not logically laid outI have left messages with customer service and to date noone has ever returned my messages

    General comments: I have recently swapped from HSBC to Lloyds TSB Internet Banking for business internet banking. The Lloyds system is almost unuseable for my retail business.
    Guest's review and ratings     | 113 words

  • Review by
    Guest.
    on 5th Jun 2009


    User Rating : 1
    Respect : 0

    i think lloyds tsb are a awfull bank. i have been with them for 17 years and decided to quit and get ahead without them. I will be closing my account forthwith.
    Guest's full review     | 41 words

  • Review by
    verrymucha Rank: Lance Corporal
    on 5th May 2009


    User Rating : 10
    Respect : 0

    I have tried repeatedly to register with Lloyds TSB on line banking, with lloyds telephone banking on the phone in one hand and trying to register with the other. After one hour I was told informed you are now registered, your password will be posted to you. Five days latter I recived four months of statements, why?.I paid a visit to my branch at kingswood Bristol and hopefully, my problem is solved, only five days to wait, Again.
    verrymucha's full review     | 110 words | 1 comment added.

  • Review by
    Guest.
    on 3rd May 2009


    User Rating : 0
    Respect : 0

    Very disappointed with internet banking, my partner and I both bank with Lloyds and have done for many years and have experineced frequent problems with internet banking. The latest is that neither of us can log on to any of our accounts, we are unable to transfer money between accounts and when we contacted Phone banking to do this we were informed that they could not do this for us, we would have to go into our branch. We have explained that we both work full time and we are unable to do this ...
    Guest's full review     | 173 words

  • Review by
    mgvh
    on 27th Apr 2009


    User Rating : 4
    Respect : 0

    Lloyds TSB Internet Banking are not competitive compared to Continental banks, Lloyds TSB is apparently not yet prepared to deal with routine EU money transfer needs and is less than transparent about actual fees and costs
    mgvh's full review     | 75 words

  • Review by
    Guest.
    on 20th Apr 2009


    User Rating : 0
    Respect : 0

    i want to apply for internet banking with Lloyds TSB. i used the id advised in the leaflet sent with my statement. i end up with this irrelevant junk and no sign of application..well if its here its not easy to find. Why must marketting people make everything so stupidly complicated. ? Maybe bcoz they like to see their input in everything irrespective of its real relevance. Perhaps a more competent administrator can refocus them.
    Guest's full review     | 88 words

  • Review by
    rubiks
    on 12th Apr 2009


    User Rating : 10
    Respect : 0

    Great ,safe ,easy!!been with Lloyds TSB Internet Banking for 9 years now,used internet banking for about 4 years and glad to be with them.
    rubiks's full review     | 28 words

  • Review by
    Guest.
    on 3rd Jan 2009


    User Rating : 9
    Respect : 0

    Have banked with Lloyds TSB for almost 31 years and never had a problem with them. Just logged on to internet banking with them for the first time today... very simple process.
    Guest's full review     | 56 words

  • Review by
    afastbanker Rank: Lance Corporal
    on 30th Dec 2008


    User Rating : 0
    Respect : 0

    Slow.No features to speak off.Takes 3 days to add a new BACS payee.Takes another 3 days to process payments (Lloyds Business doesn't have FastPay capability like other banks).No Bulk Payment Upload or Download like other banks.No way to turn of paper statements. It would be quicker to bank via prayer than use Lloyds internet banking.
    afastbanker's full review     | 59 words

  • Review by
    cliffatcraftsman
    on 26th Sep 2008


    User Rating : 6
    Respect : 0

    Staff at the local bank at Barton upon Humber very helpful and friendly. All round I think the service is good but the rewards for your loyalty are not rewarded with good cash incentives ie; Cash back on purchases etc!
    cliffatcraftsman's full review     | 61 words

  • Review by
    JEFFOILMAN
    on 8th Sep 2008


    User Rating : 10
    Respect : 0

    Remember your security information when logging in and you are laughing,been with them 25 yrs ish and on internet banking with them when it first started (lots of years) and not had any problems. Phoning them can be a pain because you dont talk to your local bank but at least you dont get to speak to someone from another country who cant understand you or vice versa.
    JEFFOILMAN's full review     | 102 words

  • Review by
    fhfh2ed2
    on 7th Sep 2008


    User Rating : 0
    Respect : 0

    Dont think LTSB understand what internet banking means and how to develop an internet based system. Their internet banking system is a poor - not laid out properly, not user friendly and needless to say their online support does not exist in my eyes - Useless ...
    fhfh2ed2's full review     | 56 words

  • Review by
    gjfox2003 Rank: Lance Corporal
    on 26th Aug 2008


    User Rating : 10
    Respect : +1

    Internet banking with Lloyds TSB is excellent. Internet loans into your account within seconds of applying, using Quick Sign. Very good rate of interest on their internet credit card. Easy access to all savings accounts including their Cash ISA. The opportunity to buy and sell stocks and shares as a part of a stocks & shares ISA online. I have applied for online loans, online credit cards, online saving accounts, online cash ISAs, online stocks and shares ISAs, current account upgrades, increase ...
    gjfox2003's full review     | 167 words

  • Review by
    Guest.
    on 13th Aug 2008


    User Rating : 2
    Respect : 0

    Bring back good old 5 days a week banks and a lot more cash machines which work. It is already difficult to access my money as my bank is only open 2 days a week so I rely heavily on my internet banking, only to find that when I do, there is a certificate error so I then have to drive to the next town for information which I could have had if their website was working correctly.
    Guest's full review     | 76 words

  • Review by
    Awol40
    on 31st Jul 2008


    User Rating : 0
    Respect : 0

    Moved a large amount via internet so Lloyds TSB blocked my account. No phone call and were then unable to get me through to the department that could reinstate it. Was on the phone for an hour. Am closing my accounts.
    Awol40's full review     | 61 words

  • Review by
    ginb
    on 16th Jul 2008


    User Rating : 0
    Respect : 0

    I have found Lloyds to be thoroughly unsatisfactory in everyway since I have been banking with them. Hard to log onto, pretty useless when you get there. Haven't been able to log onto my account for a week now, my girlfriend has the same problem on her separate account so it doesn't seem to be an isolated problem.
    ginb's full review     | 63 words

  • Review by
    Guest.
    on 6th Jul 2008


    User Rating : 5
    Respect : 0

    Have tried to make an online payment to my daughter's Barclays account. With Faster payments this is supposed to happen straighataway. Have made similar payments to her before form our NatWest joint account-no problem Lloyds online service says it will take 3-4 days to hit her account. Why?
    Guest's full review     | 64 words

  • Review by
    Guest.
    on 19th May 2008


    User Rating : 0
    Respect : 0

    Unable to use internet banking as Apache webmaster installed on LLoyds TSB web page. Have written to security to advise but little help received.
    Guest's full review     | 24 words

  • Review by
    Guest.
    on 30th Apr 2008


    User Rating : 10
    Respect : 0

    If you wish to make adhoc payments to a personal loan you can do so simply by making a standing order payable to an internal bank a/c with your loan a/c number as the reference and as its a standing order you can amend from your internet banking so you don't always have to make the same payment if any at all.
    Guest's full review     | 64 words

  • Review by
    Guest.
    on 28th Apr 2008


    User Rating : 10
    Respect : 0

    I wish you could decrease your overdraft i know you have introduced a deleted overdraft but it would be helpful if you could decrease it,also to be able to view and make payments to your loan with Lloyds
    Guest's full review     | 52 words


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