Bike 24 Reviews - www.bike24.com

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★☆☆☆☆
1.4 / 5
From 9 reviews
22% of users recommend this
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Latest Reviews

★☆☆☆☆

“Do your research before buying products from Bike24 ”

Written on: 16/07/2014 by cilia30303 (1 review written)

I purchased a SRAM 'Cassette' to run on my SRAM RED 22 Rear Derailleur. I wanted to run a ratio of 11-32 to assist with hill climbing. I later found out on the SRAM site that the 11-32 will only run on the SRAM RED 22 WiFLi Rear Derailleur, something that is noted on all other online sites except for Bike24. The result is that the 11-32 will not run on my 'short; version of the RED 22 Rear Derailleur. When I pointed this missing piece of information on their product description the reply from… Read Full Review

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★☆☆☆☆

“Wish List”

Written on: 08/05/2014 by 394Bailey (1 review written)

The wish list is a trap, the next day all prices rose. All products yesterday put on wish list today prices had increased. Disliked. Antonio… Read Full Review

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★☆☆☆☆

“Terrible service!! Overcharge for shipping”

Written on: 04/03/2014 by KaiMonroe (1 review written)

I was sent a couple winter tires. They was supposed to arrive my home by DHL parcel service, I paid the tires and 19,95 € for handling and shipping. However, the item was delivered by other company (Bring) that made me pay 20 € extra. Customer service was totally unoperative, and unpolite. my advice: NEVER BUY BIKE24… Read Full Review

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★☆☆☆☆

“ lazy and nonchalant.”

Written on: 02/09/2013 by esdg (1 review written)

They answer without read your emails, they are lazy and nonchalant. I made an order, the country of the delivery address was mistaken during the registration and they send the delivery in a city that don't even exist in the country. When i ask them to redirect the package they say i have to wait 1 month until the package came back at us. then they will send it back... That's 1 month and 2 weeks to get my delivery??? Never use that shop again… Read Full Review

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★☆☆☆☆

“False Advertising!”

Written on: 30/01/2013

I'm not sure how much I'd trust this group. I had a large order of cycling gear. Most of what I'll be needing for the up coming season. I wanted a one stop shop as there was everything from socks,gloves, shoes and bibshorts to bottles,cages, tools and pumps on the list. So instead of hiting up 5 or 6 sites I thought I'd go with Bike 24 for everything and as they had a price guarantee I thought I wasn't losing out. Well after a while they got back to say that they wouldn't honor the price… Read Full Review

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★☆☆☆☆

“unknown charges”

Written on: 24/08/2012

after ordering a certain amount of items for over 140 EUR (including 15 EUR shipping & handling) two days later they charged my account for 24.85 EUR for unknown reasons (!) I was trying to contact them with no avail. no explanation no response.. the shipping was made from Germany to Lithuania (those countries are pretty close, separated only with Poland). I'm facing a trouble like this for the first time and not sure yet, where could I report this incident. of course, have all the proof and… Read Full Review

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★★★★★

“One of the best shops.”

Written on: 23/07/2011

I have bought plenty of stuff from these guys, never had a problem with anything what so ever. Even a whole bike from them and it arrived on time and safely. The customer service is great and they respond fast, and will answer any questions you may have. Some things can be bought from here for over 100 euros cheaper than other european based shops… Read Full Review

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★☆☆☆☆

“Bike24 had some great prices for Brooks Saddles and...”

Written on: 15/04/2011

Bike24 had some great prices for Brooks Saddles and Busch + M ller Lights and promised a maximum of 14 days delivery. I placed an order on 1/3 or 4 /2011 and they charged me $19.95 Euros for shipping (Another pretty good price.)
They shipped it on 1/5/2011 and provided a tracking number.
On 1/6 they charged me $177.50 +$5.33. I have repeatedly asked for an explanation of the 2 charges but, Bike24 has never provided a believable answer. (They say my bank must have done something. My bank assures… Read Full Review

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★☆☆☆☆

“Goods arrived but considering the cost it was abit...”

Written on: 16/03/2011

Goods arrived but considering the cost it was abit slow. Product failed within first month and Bike 24 has been refusing to sort it out saying there is nothing they can do so I have a set wheels I cant use. Great… Read Full Review

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