Outside Reviews - www.outside.co.uk

★★★★★
4.9 / 5
98% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Super Seller Super fast Shipping perfect 100% :D”

Written on: 25/03/2014 by Manuneitor (1 review written)

Super Seller Super product Super Price Super fast Shipping 100 % :D… Read Full Review

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★★★★★

“walking fleece pants”

Written on: 24/03/2014

the person that answered my order on the phone could not have been any nicer he was more than efficient I will certainly use this firm again thank you… Read Full Review

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★★★★★

“Excellent all round.”

Written on: 20/03/2014 by QuintinCarney27 (1 review written)

After an extensive internet search Outside was definitely the best value retailer for my desired product. I tried to find the jacket locally to try on but was unable to so called they web department to get some advice about a possible return if needed. The staff member was extremely helpful and professional, a credit to their customer service team. The product was packed with care, unlike some other retailers i could mention, and it arrived within the allocated time frame. I will definitely… Read Full Review

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★★★★★

“Very Good Service”

Written on: 04/03/2014 by MHSilman (1 review written)

I had been looking at the jacket on various sites, Outside was the one that was most reasonable. The Jacket arrived very quickly, unfortunately the jacket was not the right fit for me. I sent it back and I was refunded straight away. I could not fault the service I received, hopefully I will purchase from them again. I would certainly recommend them to friends etc… Read Full Review

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★★★★★

“As good as it gets”

Written on: 04/03/2014 by JohnSCo (1 review written)

Rab - Myriad. Great British design, a good price, quick delivery to Germany and at a fair postage cost… Read Full Review

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★★★★★

“First class service”

Written on: 28/02/2014 by Coolspring (1 review written)

I ordered a Nextorch on the evening of 26/02/2014, received immediate confirmation of order together with a tracking link. Received notification of dispatch on 27/02/2014 and received the torch, which was very well packaged, mid morning of 28/02/2014. And this was free p&p! Absolutely perfect service as it should be. Highly recommended seller. Brilliant Outside team… Read Full Review

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★★★★★

“Great service”

Written on: 26/02/2014

Top-notch service as always but I have to make special mention of how well packaged the book was - great job, thanks! … Read Full Review

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★★★★★

“Outside Team absolutely FIRST CLASS”

Written on: 25/02/2014 by JEatthePaddock (1 review written)

Myself and my partner have dealt with Outside on four occasions and found them the best retailer we have dealt with. The staff are very knowledgeable, extremely efficient and a pleasure to deal with. On of the occasions we messed up our order regarding sizes of goods ordered on line, the team sorted the issue out for us with no fuss whatsoever although the return date had slightly ran out, this was because we live in the south and wanted to visit the store to try o the alternative sizes. I was… Read Full Review

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★★★★★

“Brilliant Gear and Fantastic Service - You are in Good...”

Written on: 20/02/2014 by kitlewis (1 review written)

Nothing but good things to say about this bunch. Knowledgeable, friendly and quick off the mark. They sell some of the best gear out there and I'm a great fan of their service. I absolutely love Patagonia stuff but hate paying full price, so it's great to find the right gear at decent prices. I've had to send a few things back as over the years my lithe and lean body has given way to a more relaxed and 'experienced' frame and so my on-line body image has needed a reality check. No problem… Read Full Review

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★★★★★

“EXCELLENT SERVICE TO SPAIN”

Written on: 05/02/2014 by melikariaspain (1 review written)

Great customer service Good prices Fast and secure shipment Easy payment … Read Full Review

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★★★★★

“Top Shop!”

Written on: 28/01/2014

Ordered a rucksack on a Sunday (online) and was walking around Holland with it on Thursday. This was with standard free delivery! Great to actually get what's advertised, at a great price from a great store! In short, use of this store will improve your social standing, make you more attractive to the opposite s=ex and make you wisened beyond your years. You will thank me for this advice when you'r elected mayor/mayoress of your town, turn up for your inaugeration with a bevvy of beauties /… Read Full Review

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★★★★★

“Amazing Service”

Written on: 28/01/2014 by Slingerwoods (1 review written)

I contacted outside to ensure the product was as described.The lady i spoke to gave me all the information I need in an instant. I paid the extra fdor the next day delivery(because of a lack of patience), and next day was what I got. I would have no hesitation in recommending Outside or using them as my first port of call for my outdoor gear. The price I paid was the cheapest on the net which was a real bonus. Thanks for a superb service. The reason I contacted Outside was that a lot of sites… Read Full Review

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★★★★★

“Great service and focus on the customer. ”

Written on: 23/01/2014

my pruducy way not in stock, and apperantly hard to get, I was continusly updated about the situation and status by one of the employees. great service and focus on the customer. … Read Full Review

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★★★★★

“Customer-focused service”

Written on: 21/01/2014 by Kickback (2 reviews written)

I ordered some Adidas walking boots from Outside after narrowing them down as one of the few options suitable for vegetarians/vegans AND suitable for the walking I intended them for. Unfortunately, there were some faults with one of the boots (manufacturing fault rather than anything to do with the retailer). I contacted Outside by email with photos to show the problem. With no quibbling or delay, they offered to take them back for a refund AND organised a free ParcelForce pick-up. The… Read Full Review

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★★★★★

“Fabulous Retailer”

Written on: 20/01/2014

I searched everywhere for an Arc'teryx Atom SV Women's jacket. I found only one in Australia but not my size or desired colour. In the USA they wouldn't ship to Aus unless through an expensive US mail box. Then I found outside .co.uk. My first enquiry about postage costs was answered quickly and with great detail (the international shipping arrangement is fabulous - and cost effective!) They had my size and colour - and on special! The item arrived today 21 Jan after ordering on 10 Jan. Can… Read Full Review

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★★★★★

“Great customer service!”

Written on: 20/01/2014

As I live in Spain I was a bit worried about delivery , and sure enough there was a problem, but after contacting the outside customer services they looked into it and were very helpful with the best results as I'm now wearing a nice new jacket, cheers… Read Full Review

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★★★★★

“First class service.”

Written on: 18/01/2014

I cannot fault the service provided. My order was sent promptly and received quickly… Read Full Review

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★★★★★

“Quick delivery, quick refund on part of order”

Written on: 18/01/2014

Quick delivery. Ordered a few things one jacket was too small. Sent jacket back and got quick refund - all round good service… Read Full Review

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★★★★★

“Excellent value”

Written on: 16/01/2014

I just wanyed a simple folding foam mat to sit on when out hiking. This website provided just what I wanted and was the only I found that offered such a simple thing at a reasonable price without adding outrageous postal charges. Item arrived promptly and was just as described. Excellent value and service. Thanks… Read Full Review

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★★★★★

“Great online service”

Written on: 12/01/2014 by OldGoat (1 review written)

I've bought several things online from Outside - there's always great things in the sales and the gear they stock is all good stuff, so you know you're unlikely to be diappointed. This time I was looking for really good quality winter trousers and I found what looked like exactly what I needed on the Outside website, Patagonia Alpine Guide Pants (the new version), at a great price - so I got a pair. They arrived very quickly and were just great - but a size too big. I filled in the online… Read Full Review

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