Square Trade Reviews - www.squaretrade.co.uk

★★★★★
4.7 / 5
594
97% of users recommend this
  • Customer service

  • Value For Money

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Square Trade - www.squaretrade.co.uk
Square Trade - www.squaretrade.co.uk
Square Trade - www.squaretrade.co.uk
Square Trade - www.squaretrade.co.uk
Square Trade - www.squaretrade.co.uk

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Latest Reviews

★★★★★

“Warranty for Tumble Dryer honoured fully and would use...”

Written on: 04/08/2016 by xjWeber289 (1 review written)

My tumble dryer stopped generating heat to dry the clothes so they offered to send an engineer to fix the problem. However the engineers they told me to use were difficult to get to come and fix it and the quote of nearly £200 meant the best option was for them to pay the value of the tumble dryer (£219.99) to myself on receipt of the signed electronic affidavit done over email. I now have the equivalent up to date replacement (the previous was discontinued) and would recommend the 3 year… Read Full Review

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★☆☆☆☆

“computerrepair”

Written on: 21/12/2015 by Vicentej323 (1 review written)

Had problem with desktop pc blue screen fan not operating, Squaretrade arranged collection, waited in and turned up with laptop box, collected a couple days later with right box. Greenbridge replaced hard drive came back and had to be returned because of black screen now, really loud fan chassis fan constantly on and really slow on start up. Greenbridge then wanted to change graphics card and wanted approval, told them it had internal graphics and never had a graphics card but agreed to work… Read Full Review

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★☆☆☆☆

“Bad Deal”

Written on: 07/10/2015 by OneFartSmella (1 review written)

On the surface, computer insurance sounds like a good deal. Not so. Consider that a laptop retailing for $197.00 has a full coverage insurance plan for just $99 more. Here's the problem, even if you get paid off for your laptop, the check is only going to be for $197. The $99 insurance premium is lost… Read Full Review

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★★★★★

“Very quick resolution”

Written on: 18/03/2015 by Karaa11 (1 review written)

Faulty tablet. Phoned on a Friday, item collected Monday, full refund agreed on Tuesday and in my bank by Friday. One phone call to resolve this and very friendly staff. Couldn't ask for more. Be aware though that your SQ warranty will only pay out maximum to the purchase value of your goods over the entire period of your warranty… Read Full Review

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★★★☆☆

“crorkz”

Written on: 26/10/2014 by Nevillepm217 (1 review written)

iOTZno Excellent blog here! Also your site loads up fast! What host are you using? Can I get your affiliate link to your host? I wish my site loaded up as fast as yours lol… Read Full Review

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★★★★☆

“Fixer”

Written on: 09/10/2014 by 87McIntyre (1 review written)

Great service Great job Quick Easy Got the job done in no time at all… Read Full Review

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★★★★★

“Fast and efficient”

Written on: 18/08/2014 by Jayleenh61 (1 review written)

Everything was straight forward. There was no feet dragging. My tablet was fully refunded. I recommend this service… Read Full Review

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★★★★★

“Claim on my broken PS3”

Written on: 10/07/2014 by lindagyles (1 review written)

I made a claim on my PS3 which just stopped working. I found the customer service to be excellent in dealing with my problem quickly and prompt payment also as i opted for sourcing local repairs and paying myself and then Square Trade reimburse the money on proof of repair costs. all in all i am very happy with Square Trade… Read Full Review

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★★★★★

“Huge relief”

Written on: 27/06/2014 by 404Fisher (1 review written)

So my newish phone falls out of my pocket onto a stone floor. Corner impact which shatters half the screen and impairs the touch facility. Heart goes out of my mouth... I phone Square Trade and am consoled, comforted, reassured and helped. Several options were given for repairing the phone, which ever suited me best, which was greatly appreciated. Emails promptly arrived with all the instructions needed to action the repair. The tone was at all times helpful. I chose to take it into the Geek… Read Full Review

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★★★★★

“Broken screen Samsung Galaxy”

Written on: 27/06/2014 by Noelle152 (1 review written)

Very kind caring and helpful… Read Full Review

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★★★★☆

“Simply the best”

Written on: 27/06/2014 by yuKelleher473 (1 review written)

Ipod repair, One phone call is all it took, prepaid postage label was sent to me, I posted my Ipod and within 3 days it was returned fully repaired. So simple so easy.... Hassle free warranty… Read Full Review

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★★★★★

“Excellent Service”

Written on: 27/06/2014

Would certainly recommend Square Trade, professional and friendly service. Very efficient in processing claim… Read Full Review

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★★★★★

“Painless pay out!”

Written on: 27/06/2014 by Bakerjf168 (1 review written)

Thank you so much- the staff were so sympathetic, kind and understanding on the phone, and were prompt via email. They understandably asked quite a few questions, however, these were not too technical in nature and was a good experience. The payout I got was really quick and the way to get it was flexible, bank account or paypal etc. I will for sure, be using them again because the service has been fantastic. Thank you squaretrade, thank you… Read Full Review

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★★★★★

“Very satisfied customer with 5 star service.”

Written on: 26/06/2014 by handbar (1 review written)

I bought my son a dvd recorder for his birthday last year. Unfortunately it failed to function properly recently so I contacted square trade on line. Their response was very good, arranging to have the defective item collected as soon as possible. They quickly assessed the faulty recorder and paid me the full amount due directly into my bank account much sooner than I expected. I did this all on line and did not have to make any phone calls. I would recommended to all… Read Full Review

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★★★★★

“Excellent, helpfull and friendly service...”

Written on: 26/06/2014 by blonde_deedee (1 review written)

The service i received was second to known. I was really worried when i 1st had to make the claim, thinking it would go on for ages... but no it fast, friendly and very helpful indeed. Fast collect (and safe) and commuication was great also during having my item… Read Full Review

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★★★★★

“mobile phone insurance”

Written on: 25/06/2014

I had squaretrade insurance with a few products and because of the excellent service they offered I took it up with my HTC one M7, although HTC offered a hardware warranty, squaretrade offered accidental damage cover unlike others. Recently my phone was in a situation where it was damaged I got in touch with the ever so helpful staff at squaretrade and booked it in for it to be looked at. It was collected by the courier provided by them and I was informed of the progress which were both… Read Full Review

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★★★★★

“perfect warranty product”

Written on: 24/06/2014 by Javonr270 (1 review written)

purchased warranty just less than 11 mouths ago for a camera from Ebay never had a problem then one day it just stopped working phone square trade up the day after they asked me about the camera then they sent me an email about returning the camera to there repair shop with there prepaid label took to post office then two days later they informed me it was beyond repair so they gave me a full refund of the cost that I paid for it also the postage I have also purchased square trade warranties… Read Full Review

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★★★★★

“Efficient and fuss free”

Written on: 24/06/2014 by modha59 (1 review written)

I bought an ipad for my son's birthday in may, unfortunately a few weeks later, one morning we found it face down on the floor, with a cracked screen, took it back to the vendor where we were told that as it was an accidental damage it was not covered. We had however bought the square trade accidental damage cover and on calling them I was informed of the choices I had to either send it on for inspection and repair or to take it to the apple store for an out of warranty replacement, once I had… Read Full Review

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★★★★★

“friendly professional and fast ”

Written on: 24/06/2014 by BarbaraN. (1 review written)

I thought that when my smartphone (Nokia E7)stopped working properly (tripped and accidentally dropped my phone in a puddle of water), it would be the end of the world but I was glad that I remembered that I got it insured because over 2years a lot happens.. the initial file of claim was not more than 30mins give or take, she went into detail what was going to happen and asked me to explain its current condition and what happened, then the options I had & also how to process the payment if it… Read Full Review

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★★★★★

“Very happy brilliant”

Written on: 24/06/2014 by 25Daugherty (1 review written)

When I phoned I was expecting to hit brick walls with the claim. But to my surprise they were brilliant,very helpful,polite,and they could,nt do enough to help you solve it out… Read Full Review

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