FirstCry - www.firstcry.com

Click here if this is your business
★★☆☆☆
2.1
21.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
FirstCry - www.firstcry.com - Ask a question now

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“TOTALLY WORTH !!!! ”

★★★★★

written by Britney422 on 20/12/2014

I HAVE BROUGHT A DRESS AND A SWING FOR MY BABY FROM FIRST CRY. I GOT MY PRODUCTS DELIVERED A DAY BEFORE THE ACTUAL ESTIMATED DELIVERY DATE AND THE QUALITY WAS ALSO FINE....WORTH FOR THE PRICE ....HAPPY WITH THE SERVICE AND ALSO PLANING TO ORDER MORE....THANKS TEAM FIRST CRY.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“pathetic service”

★☆☆☆☆

written by Sawyerc257 on 19/11/2014

I had ordered 2KL03400731 through first cry and its almost 9 days and yet not recd my product. I am trying to get in touch with customer service by call and mail. Still they are not updating on my complaint. I am really shocked the way they are treating customer and not providing any relevant information on delivery. I feel this is the pathetic company without knowing about customer excellence.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Pathetic Experience with fisrcry”

★☆☆☆☆

written by AnshuSh on 21/08/2014

Their return policy is pathetic. They don't arrange a pickup for one item even if it more than 500 but for 3 items even if they cost less than 500. I have been shopping from jabong, myntra and flipkart and I must say that I had very good experience with these and return is hasslefree. It is a fake site. They have not mentioned clothes sizes properly. Feeling cheated after shopping from firstcry.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“waste online shoppint site- firstcry”

★☆☆☆☆

written by Irelandy39 on 19/07/2014

this is one of the waste online shopping site.. will show many offers.. that stock will be over... or some junk things will be available for offers... gud for nothing.. waste of time browsing/searching in the firstcry...

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Dont Deliver on time and cannot track there shipment”

★☆☆☆☆

written by GuestAnonm46 on 18/12/2013

I ordered a product from this site. Before placing the order I called them up and asked how long it will take to deliver the product. They said as it has to be delivered within Bangalore it will take maximum of 48 hours. I placed the order on 14th December and today it’s 18th December and still not received my order. When I called the customer care they just said that it’s been delayed for some reason and they cannot track their courier service as well. I asked them to cancel my order if they cannot track it as I will be leaving out of town for a month. Again same response that they cannot do it. They don’t deliver products on time and cannot even track their courier service.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kumar33434343434's Response to GuestAnonm46's Review

Written on: 17/07/2014

this is one of the waste online shopping site.. will show many offers.. that stock will be over... or some junk things will be available for offers... gud for nothing.. waste of time browsing/searching in the firstcry...

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“First Cry is Totally Fake online shopping site”

★☆☆☆☆

written by on 30/10/2013

First Cry is Totally Fake site please do not buy from this site because i have ordered one product and i received totally different from site they display product and when i talk to their customer care executive she is laugh with my problem like they have no any responsibility for customers so please friends don't wast your time and money.. This is my order No : 991017MN38495135

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“FIRSTCRY IS CHEATING THE CUSTOMERS”

★☆☆☆☆

written by on 11/09/2013

I'd ordered (911201MRW4720503) some products and made the payment online on dt- 22nd Aug'13 but even after more than 15 days not yet received the product and when I queried to their customer care first they asked me for 48 hrs and again when I made a call they again asked me 24 hrs to investigate the product. Now, I'm feeling that they even don't want to refund the money. As per my experience, would suggest to not buy any product from this site.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dipakvadhadiya's Comment

Written on: 30/10/2013

First Cry is Totally bad site please do not buy from this site because i have ordered one product and i received totally different from site they display product and when i talk to their customer care executive she is laugh with my problem like they have no any responsibility for customers so please friends don't wast your time and money.. This is my order No : 991017MN38495135

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“First Cry services are "PATHETIC"”

★★☆☆☆

written by on 23/07/2013

Hi, I have order a couple of products on first cry a week ago,I haven't received the products till date. when i tried calling the customer care, every single day they assured that the products will be delivered today.after making calls for 4 times still they say the same answer saying that sorry there are some unavoidable circumstance.so we couldn't deliver it today. very very pathetic people and very pathetic customer service and delivery people. I highly recommend not to order products from this website.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“worst material....I feel cheated”

★☆☆☆☆

written by sonirewa_80 on 27/04/2013

I have placed this order (Order No. 3003MUK3093706) with amount Rs.399 in one of so called Asia's Largest website www.firstcry.com, which is doing good in making fool of people. I want to bring your knowledge that I am completely dissatisfy with the quality of product delivered by firstcry. And to my surprise the Customer Care representative of firstcry are so pathetic that they don't even want to listen my problem. I called more than 10 times then one of firstcry customer-care executive said I have to sent that order back in my own expense, and they will give me 10% of bill amount i.e. Rs.39/- in my case. Why do I bear the burden of sending that order back, which will cost me more than Rs.300/- (As you can check the courier charges of a half KG. package from Mumbai to Delhi). Actually this trick of firstcry people to attract innocent people to its "Trap" and later make them cry as their website name says, will not work...not in my case.....because I am going to file a case against firstcry people in Consumer Forum, as well as in Cyber-crime Center.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“amazing discounts available”

★★★★☆

written by parag on 13/11/2012

hi all, i have a very good experience about firstcry, recently bought toys for my baby and looks like i got almost 15% discount.. well i got such coupon Another good experience with firstcry. i bought dipers for my baby and i have a very good satisfying experience. keep it up firstcry Regards,

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“is it a legimate site to shop?”

★★★★☆

written by laurawilmot on 29/10/2012

is it a legimate site to shop?

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Aditi123's Response to laurawilmot's Review

Written on: 26/02/2013

NO, PLS do not buy here. they deliver faulty products and never ever entertain any returns. frauds and cheaters. pls do not waste your money. discounts are cause of major defects in the product

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Firstcry-Extremely bad, don't buy anything here”

★☆☆☆☆

written by on 07/12/2011

My very first experience has been a nightmare. I had ordered for 3 pieces of clothing from first cry. I received a courier (first flight- who delivered only after repeated calls to them) which contained only 1 piece of clothing. When I complained to First cry about this omission, they said they had a problem at the warehouse level and they are sending the other 2 clothes. This time the package contained only 1 peice of clothing instead of 2. This time when i made a call, the customer service asked me to mail the picture of the package, which I promptly did only to be told by their customer service executives that they had sent all the items and there is no problem from their end and they are investigating it. Till date they have not resolved the issure nor have they refunded me for the clothing which they have not delivered. Anyone who are planning to buy from First cry beware they are out to cheat you. If at all you really want to buy then opt only for payment on delivery. Please do not pay in advance.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Amudha's Comment

Written on: 22/08/2012

Firstcry.com is very bad in service and even in price is high side. now a days im scared to order anything in firstcry.com, in delivery part also they will take their own time to deliver. i got very worst experience.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Firtcry make you cry forever”

★☆☆☆☆

written by on 28/10/2011

Have ordered toy from firstcry. For a week the packet was not delivered and customer services at firstcry kept blaming the courier company. After one week they said that the packet has returned by the courier services. The tracking no given by frist cry never worked and the customer services was extremely irresponsive. The request to call back was never entertained. Extremely pathetic services quality.Strong advise is to stay away from such fly by night operators. My order no was 6969111U342201059.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 20/11/2011

Mr. Anuj Roy,

Please post a correct picture, please mention the demand you made as soon as you placed an order with us. You wanted the order to be delivered in a flat 4 hours time and after we informed that it would not be possible you started abusing the team as well as the co -founders of the company.

NO ONLINE COMPANY WILL DELIVER PRODUCTS TO YOUR ADDRESS IN 4 HOURS.



Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Firstcry.com is my favorite website for all baby...”

★★★★★

written by dadycares on 16/03/2011

Firstcry.com is my favorite website for all baby product shopping. The best thing about this website is that they have a wide range of products which includes brands that u don't find easily in India. Websites like these make shopping so easy for working moms like me. As stated, the Products reach me within 2 working days. Must say they're really quick! I don't have to worry about purchasing stuff for my kids if I'm out for a trip. They also have interesting Facebook page with contests running with attractive giveaways: D So I personally suggest all my friends to stop wasting time traveling to different stores and just logon to FirstCry.com and shop within no time!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cp1234's Response to dadycares's Review

Written on: 23/12/2012

I was a regular customer of Firstcry.com since more than a year but now I feel that price has been increase too much compared to last few months. No more good discount coupon. Earlier shipping was free on or above 100, then it was 250 in few months and now it it 350. This is too much. I used to recomend my friend but not I have stop doing that.

Thanks
CP

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview