Starplan Bedrooms Reviews - www.starplanbedrooms.com

★★★★☆
4.5 / 5
794
88% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Starplan Bedrooms www.starplanbedrooms.com - Ask a question now

Media Gallery for Starplan Bedrooms www.starplanbedrooms.com

Starplan Bedrooms www.starplanbedrooms.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Perfect”

Written on: 26/09/2016 by jhkyutftrtrt (1 review written)

Brilliant service and installed by two lovely lads who were quick efficient tidy and polite. Bedroom suite looks wonderful and is great quality. … Read Full Review

Report this review
★★★★★

“Professional Service”

Written on: 24/09/2016

The team worked very quickly and efficiently to install our wardrobes and shelving and were very professional and courteous in their manner. They did a great job and left the place virtually as clean as when they arrived. Well done! 141446… Read Full Review

Report this review
★★★★★

“Excellent, helpful and professional”

Written on: 24/09/2016 by 265Lawson (1 review written)

The staff were prompt, considerate and were very helpful. They were clean and tidy… Read Full Review

Report this review
★★★★★

“Happy customer”

Written on: 22/09/2016 by Fryen19 (1 review written)

Very pleased with the whole experience at Starplan from the shopfloor, to the design team and the fitting. All very good. Pleasantly surprised how well the fitting went. I was phoned first, prompt arrival, and they got on with the job and cleaned up after themselves while being very pleasant and polite too, Overall very good experience. … Read Full Review

Report this review
★★★★★

“Love my wardrobes”

Written on: 22/09/2016 by Maryg160 (1 review written)

Getting wardrobes installed was such an easy process. We contacted starplan, they undertook a home visit and a date for installation was arranged. They installed the robes in no time and were very clean and tidy. We chose a soft close drawer system and it was great. Such better use of space than what we had previously. Couldn't recommend enough … Read Full Review

Report this review
★★★★★

“Simply the best!”

Written on: 21/09/2016 by Karenwood1965 (1 review written)

We have recently had our second bedroom fitted by Starplan, the fitters arrived very prompt and were extremely friendly but also very professional . They introduced themselves(nice touch) and began there task in hand. They were extremely conscientious of my house making sure they didn't damage anything whilst carrying the wardrobes up the staircase and considering there is very little space for manoeuvre did very well. They remained polite throughout the day excepting drinks etc and were polite… Read Full Review

Report this review
★★★★★

“Fantastic service and fit”

Written on: 20/09/2016 by Stace321 (1 review written)

We had our order (161770) delivered on Monday 19/9/2016 and it looks amazing!!! From the service and design, to the actual fit, I couldn't be happier! I have had bad experiences with fitted furniture in the past, especially with the fitters but these fitters were fantastic! STARPLAN MAGIC!… Read Full Review

Report this review
★★★★★

“simply the best”

Written on: 20/09/2016 by 1953Clark (1 review written)

We brought a new mattress from starplan. last night was the first nights comfortable sleep ive had in a long time,i usually wake up in pain however this morning i have awakened to no aches and pains.The only thing i felt was relaxed. The delivery men was polite and they was willing to carry the mattress up the stairs I would certainly purchase other items from starplan,we are looking at getting new wardrobes in the future, we have seen the ones we want but the bedroom needs decorating first… Read Full Review

Report this review
★★☆☆☆

“Very poor, unprofessional”

Written on: 20/09/2016 by Kempda182 (1 review written)

Warrington store. Very poor customer service all round… Read Full Review

By Starplanbedrooms

Written on: 21/09/2016

Hi.
It is saddening to read that you are unhappy with your experience. Please provide an order number as a comment or amendment to this review to allow us the opportunity to investigate the circumstances. We would very much like the opportunity to try to resolve your issues. If you do not have an order number, please contact us via our website contact page. Thank you.
The Customer Services Team.

Reply to this comment
Report this review
★★★★★

“Start-Finish Fabulous”

Written on: 20/09/2016 by 399Dickson (1 review written)

We were so stuck trying to figure out the plan for my daughters tiny bedroom, we had a few other companies out but never came up with a design we were happy with, but a lovely lady came and measured and gave us lots of options, it was a really difficult space to fit as there were were a few obstacles in the way but she designed it to maximise the storage and space. The colour and style is exactly what we wanted and my daughters delighted. When the guys came to fit they were quick, efficient… Read Full Review

Report this review
★★★★★

“Ottoman double bed base S162775”

Written on: 19/09/2016 by McGregoryn243 (1 review written)

We ordered an ottoman double bed base after reasearching several other providers finallally choosing Starplan. our order was completed quickly and with free delivery and installation we saved over £200 compared to two other bedroom sales outlets. The build quality and finish is execellent, sturdy and exactly what we wanted. We have previously had three bedrooms supplied and installed by starplan over the past 10 years and are very satisfied with build quality and materials used. Great N.I… Read Full Review

Report this review
★★★★★

“Best Bedroom Furniture in Northern Ireland”

Written on: 19/09/2016 by Adamco10 (1 review written)

Just got our lovely bedroom robes and drawers installed today. This is the 3rd bedroom in the house that we have fitted out with Starplan robes. From our initial order at the Bangor showroom, the service has been first class., especially the service provided by the members of the fitting team, who I have to say were fantastic!, ...very friendly....and done an excellent job.....not a bit of dirt left anywhere, and they rang an hour before arrival to ensure I was home! When I saw one of them even… Read Full Review

Report this review
★★★★★

“Beautiful Bedrooms”

Written on: 18/09/2016

Following the completion of an extension to our home, we needed to furnish two bedrooms - both for teenage boys! It is difficult to get the boys engaged at the best of times, but a visit to starplan and a chat with the sales person seemed to spark ideas. These ideas then came to life as we could see it all come together on the computer. Engagement quickly moved to excitement. Having decided on the final design we were issued with an installation date. The van arrived at the agreed time and… Read Full Review

Report this review
★★★★☆

“New bed and furniture ”

Written on: 18/09/2016 by Walshzr98 (1 review written)

After a lot of looking for a new bedroom furniture we came across star plan who really delivery I would say that they made everything so easy. And my order was put together really well thanks… Read Full Review

Report this review
★★★★★

“Good quality furniture”

Written on: 17/09/2016 by RussoItaliannn308 (1 review written)

I ordered the furniture a while ago but the team were happy to be flexible to arrange a fitting date to suit me. Unlike some companies they were happy to work around my other commitments which I appreciated. The fitters called 45 minutes before arrival and turned up exactly when they said they would. They worked quickly and efficiently clearing up after themselves beautifully. The furniture itself is of a lovely quality and appearance and I would definitely recommend Starplan to anyone looking… Read Full Review

Report this review
★★★★★

“Great service”

Written on: 16/09/2016 by Neiller (1 review written)

Love my new bedroom furniture. Fitting was quick and no mess which was a bonus. Great service all around. Would highly recommend starplan for their great customer service and efficient fitters. Order number: WB-159894… Read Full Review

Report this review
★★★☆☆

“Good but could be better - inflexible design”

Written on: 16/09/2016

We ordered an overbed unit with double wardrobes either side plus a dressing table (Order No WB-159116). We are pleased with the overall quality of the units but disappointed that some of the 'finishing touches' one might reasonably expect in such quality furniture were not included e.g. it would have been simple and inexpensive to have pre-fitted small pads to stop the doors and drawers banging when closed. The fitters came and left on time and rang us in advance to warn us when they would… Read Full Review

By Starplanbedrooms

Written on: 19/09/2016

It is great to read that you are pleased with the quality of your bedroom units and the fitters. I am sorry that you are not fully satisfied with some of the “finishing touches”. We do offer both soft-close door hinges and soft-close drawer systems as an option on our fitted furniture and we would be happy to discuss an upgrade with you. Our fitters are fully trained and skilled in the installation of our furniture but unfortunately they are not qualified electricians and we are therefore not able to carry out any electrical work. I believe that our colleagues from your local Starplan showroom have been in touch and arranged to resolve the issues with routing the cables to your bedside lamps. Thanks for your patience and for bringing it to our attention.
The Customer Care Team.

Reply to this comment
Report this review
★★★☆☆

“Not very impressed”

Written on: 15/09/2016

Had my second Starplan bedroom fitted yesterday having been delighted with the previous fitters My first disappointment was that they did not call to say they were on the way as I had been told they would, only that they were outside and no-one was there (my son was on his way home) After they had finished my son called me to ask if we were putting up the mirror ourselves as it had been left - I called the fitters to ask why they had left it, to which they replied "we did not know where it was… Read Full Review

By Starplanbedrooms

Written on: 19/09/2016

Hi. I am very pleased to read that the majority of your journey with Starplan was a good one. It is never pleasant to find that a customer is unhappy with any element of the service we provide, and we are especially sorry for the confusion with the mirror. I am glad that the fitters returned and resolved the issue on the day. It is a natural consequence of cutting and fitting wood-based products in the home that there will be some dust residue, and sometimes this can take a day or two to finish settling. When it is obvious to us that a customer will be having new carpets fitted after the furniture has been installed we will leave the fascias protective film in place as insurance against damage from the carpet backing. I am sorry that this second installation did not go entirely without a hitch, but I do hope that the quality of your two Starplan bedrooms will convince you to commission us to complete the remainder of your project.
The Customer Care Team

Reply to this comment

Mutha's Comment

Written on: 19/09/2016

Further to my review, I had to move the bed to put on new bedding and I was horrified to find the biggest mess under the bed I have ever seen.There was dust, bits of wood, bits of plastic, stones (obviously from the fitters shoes) and TAR stains on my BRAND NEW wooden floor. They had clearly just put the new bed down on top of all this mess. The previous fitters brought a vacuum cleaner with them and they were spotless, but the two that came last week - well words fail me. I wish I had thought to take a photograph but I didn't - you should be ashamed to employ such people that clearly have no pride in their work and care nothing about customers homes

Reply to this comment

By Starplanbedrooms

Written on: 24/09/2016

Hi. Thanks for the additional information. Our installation departments are on Autumn Break this week but our Installations Manager will get in touch to discuss these concerns when they return.
The Customer Care Team.

Reply to this comment
Report this review Read 3 Comments Read Verified Business Response
★★★★★

“Great friendly service”

Written on: 15/09/2016 by 74Butler (1 review written)

Great service from and advice from sales staff and very professional service from fitting team… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 15/09/2016 by Whitexm33 (1 review written)

We had fantastic service from every aspect of this company. We choose our design in the showroom which was expertly drawn up. This was then tweeked by the surveyor who was able to accommodate existing plugs and change dimensions to suit the room better. The fitters on the day were exemplary. They were courteous, tidy and again helpful. Altogether it was a great experience and this is the second time we have used them for fitted bedroom furniture… Read Full Review

Report this review
overview