Starplan Bedrooms Reviews - www.starplanbedrooms.com

★★★★★
4.6 / 5
1246
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Latest Reviews

★★★★★

“Excellent fitting and great looking furniture”

Written on: 16/10/2017 by Hodgeshn202 (1 review written)

furniture is great, sturdy and well put together. Fitters quick and proficient, no clearing up after which is great Order number WB186403 would highly recommend to family and friends… Read Full Review

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★★★★☆

“Utility room units”

Written on: 13/10/2017 by vdO'Connell423 (1 review written)

Friendly helpful staff throughout the process. The fitters were prompt, efficient and completed the job very quickly. The workmen left the area tidy afterwards. We are very happy with the newly installed units. … Read Full Review

By Starplanbedrooms

Written on: 16/10/2017

Hi,
Many thanks for taking the time to leave us a review, I will pass your comments on to the fitters,
Best Wishes
The Customer Care Team

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★★★★★

“Made to order fitted kitchen”

Written on: 12/10/2017 by Madison1017 (1 review written)

Order No. 187454PMV Visited our local store, planned out kitchen with the help of a designer. She came out checked our measurements, followed by a surveyor before the order was submitted and received a fitting date of 10.10.17 The 2 guys arrived nice and early, started working straight away, stopping only for lunch. I can't praise the fitters enough, their work was neat and tidy,they were polite and friendly,constantly cleaning up as they went. From start to finish the whole process was… Read Full Review

By Starplanbedrooms

Written on: 16/10/2017

Hi Madison1017,
Thank you for taking the time to leave us a review, I am delighted to hear the service you received from start to finish was excellent,
We work very hard to make a stressful time run as smooth as possible,
I hope you enjoy your kitchen for many years to come.
Best Wishes
The Customer Care Team

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★☆☆☆☆

“Disgusting service from all departments ”

Written on: 12/10/2017 by Veryangry9 (1 review written)

Having had a member of starplan visit our home to measure up we were told they could not facilitate furniture we required as it needed to be made to measure this was not what was stated on the phone We then asked for them to measure a room and told them a wardrobe was needed to go into a bedroom free standing but needed to be of a certain height as to fit in properly, What a mistake we made using this company they are totally incompetent at measuring and now we have a wardrobe which they… Read Full Review

By Starplanbedrooms

Written on: 16/10/2017

Hi. I am very sorry to read that your are unhappy with our service. We specialise in 'Made to Measure Furniture', If you could please call the store manager at the branch were you placed your order and ask them to pass your contact details to the Operations Manager, he will investigate your concerns. All our customers receive a detailed plan of there bedroom furniture including sizes, they usually receive this at Point of Sale, if our designer has designed your bedroom furniture at your home you receive the plan in the post a day or 2 later. It is very unusual for someone to receive furniture they were not expecting, Thank you, The Customer Care Team

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Sssdsssssss's Response to Veryangry9's Review

Written on: 12/10/2017

What a shame this company have no morals we used them too and we also won’t be using them either . I hope your son gets a new wardrobe soon .

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★★★★★

“excellent service”

Written on: 11/10/2017 by Batchelorxn1947 (1 review written)

This is the second time I have used Starplan and am delighted with end result from showroom to fitting. The fitters are a credit to Starplan they were prompt professional and polite. Thanks again Starplan… Read Full Review

By Starplanbedrooms

Written on: 16/10/2017

Hi.
Thank you for choosing to purchase your furniture from Starplan Bedrooms. We are happy to hear that your experience was positive and that our fitters completed the installation in a timely professional manner. I will ensure that I pass on your kind words to all those involved.
The Customer Care Team

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★★★★★

“New Kitchen (185469 PMV)”

Written on: 10/10/2017 by oqMedina57 (1 review written)

Excellent team of guys who worked well together. They arrived on time, kept the place clean and completed the Kitchen installation within the time stated.I had a semi-integrated dishwasher which I had omitted to mention and they kindly re-ordered a new door which they fitted the next day. I would definitely recommend Starplan to other friends and family for the Quality and service provided… Read Full Review

By Starplanbedrooms

Written on: 16/10/2017

Hi
Thank you for choosing to purchase your new kitchen from Starplan. It's wonderful to hear that you are delighted with the kitchen and the service you received. We hope to see you again soon!
The Customer Care Team.

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★★★★★

“Top class service!”

Written on: 10/10/2017 by ianc71 (1 review written)

We had our new bedroom fitted yesterday and all I can say is if you are looking for new ideas for your room do not pass these guys! From our first visit to the Coleraine branch we were impressed by the choices available to view. We dealt with a lady there, and she could not have been more helpful - no pressure selling, and offered new suggestions to help us get the perfect layout for our room. The whole process was a pleasure, right through to the fitting team arriving on schedule, and they… Read Full Review

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★★★★☆

“Great quality and service marred by avoidable mistakes.”

Written on: 07/10/2017

We took delivery and fitting of an excellent quality fitted bedroom. The fitting team was friendly and of a professional standard and very informative about care and upkeep of the furniture. They also cleaned up after themselves, something that is getting rarer these days. Three avoidable mistakes means a loss of a star in the rating. A wrong sized supplied piece, a wrongly fitting drawer and a mistake in the planning/ordering stage. However, I would still very much recommend Starplan for the… Read Full Review

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★★★★★

“Great Job”

Written on: 05/10/2017 by trevor.t.c (1 review written)

Very happy with the quality of the workmanship shown by the fitters 10 out of 10 The kitchen units appears to be of a high standard… Read Full Review

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★★★★★

“Excellent Work By The Two Men .... ”

Written on: 05/10/2017 by Chandler318 (1 review written)

Arrived and went to work straight away ... Pleasant chaps and i was very happy with their work ... Clean and tidy .... I could recommend them to friends and family… Read Full Review

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★★★★★

“fitted bedroom review order number TC186690”

Written on: 03/10/2017

Bedroom fitted on time and on budget. Everything was measured to perfection and the fitters were especially efficient and very clean and tidy. This was something I had been thinking of for years and I am very pleased with the result… Read Full Review

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★★★★★

“Fitted wardrobe installation”

Written on: 01/10/2017 by 177Gibbs (1 review written)

Order number NF186503 Excellent service from start to finish, The member of staff in the showroom was really helpful,extremely patient while we selected our furniture and not at all pushy. Installation date was at our convenience and the delivery arrived exactly on time. Quality of the workmanship of the 2 staff involved was excellent. They took great care in bringing the furniture in to the house, assembling it quickly and with the minimum of fuss. They were also very tidy. This is the 3rd… Read Full Review

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★★★★★

“BED”

Written on: 25/09/2017 by BT1956 (1 review written)

The Bed i bought of yourself is very confortable and i would recommend it to friends and the guys who delived and set it up for me were very pleasent and helpful. My Order Number is : NF185774… Read Full Review

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★★★★★

“Fitted slide robes (O/No. NF186277)”

Written on: 25/09/2017 by tdmadi (1 review written)

The whole process from visiting our local store, planning our new robes, arranging site visit was so easy. Delivery date was agreed and arrived on time. The two guys who delivered and fitted the robes were excellent and very professional, from letting me know what time they would arrive, to fitting and cleaning up after them. I am so pleased with the finished robes and would not hesitate recommending them… Read Full Review

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★★★★★

“Excellent New Wardrobes”

Written on: 23/09/2017 by Wrightfy187 (1 review written)

Very helpful staff during design and installation process. Great job. NF186995… Read Full Review

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★★☆☆☆

“Fitted bedroom”

Written on: 22/09/2017 by lzRogers291 (1 review written)

Where do I start! On instillation day discovered. Fitted meant they use fillers to make Pre made carcouses into fully fitted so you loose space. Item chipped and damaged along with glass shelves missing. 4 months later (today) on the 2nd visit to replace a bookshelf the replacement was worse than the original . The glass shelves arrived but are to big. I wish i had never bought off this company. The instillation guys however are all very curtious and sympathetic and have gone above and… Read Full Review

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★★★★★

“mattress”

Written on: 20/09/2017 by Heath142 (1 review written)

Have been a starplan customer for over 12 years, I have yet to be disappointed… Read Full Review

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★★★★★

“Happy Customer”

Written on: 18/09/2017 by 1962Adams (1 review written)

I would just like to say 'thank you' to the team at Starplan for their help and advice from planning, to purchase, to the fitting of my new free standing wardrobes last week, they did any excellent job and were all very friendly. The fitting team left the room clean and tidy and were very informative about the units. I am a very happy customer… Read Full Review

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★★★★★

“sliding door wardrobes”

Written on: 17/09/2017 by LucilleCarpenter (1 review written)

Just had my wardrobes fitted by star plan order number185696 I have to say what an excellent job the guys did very clean workers excellent job will defiantly recommend to my friends and family every thing looks great. Many thanks… Read Full Review

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★★★★★

“'Made to measure' fitted bedrooms ”

Written on: 15/09/2017 by Blanches (1 review written)

We received excellent, friendly sales advice and service from the moment we entered the store. We dealt with a first class bedroom planner who was very knowledgeable and helpful. Starplan offer a professional all-round service. Both bedrooms were fitted on time and in one day to a very high spec. The fitters were quiet, quick and efficient and left the rooms tidy. A minor problem was rectified - very good and personable customer service. We are delighted with the quality of the furniture… Read Full Review

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