Starplan Bedrooms Reviews - www.starplanbedrooms.com

★★★★☆
4.3 / 5
489
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Latest Reviews

★★★★★

“Bedroom Furniture Delivery”

Written on: 11/02/2016

Smooth and speedy installation, on the day as quoted instore, by two efficient and courteous staff - many thanks. Ref: S146958… Read Full Review

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★★★★★

“very tidy job!!!”

Written on: 11/02/2016 by lappin89 (1 review written)

Order number 144622. Fantastic job, quickly installed with no fuss and no mess. Friendly fitters who had time to talk with you did a great job. Definitely recommend it to a friend… Read Full Review

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★☆☆☆☆

“Glue failure in the beech veneer wardrobe door”

Written on: 11/02/2016 by 59Tobin (1 review written)

When I bought this furniture I was told it would last a life time, glue on a number of doors has failed and the veneer has came away from the MDF doors. Went to the abbeycentre branch to see if there was anything that could be done about but was told that it was no longer under warranty and the only thing was to buy new doors. Wouldn't recommend this type of furniture… Read Full Review

By Starplanbedrooms

Written on: 11/02/2016

Hi
We are always saddened when a customer is unhappy, even one who purchased his furniture from us many years ago. Our furniture guarantees cover periods ranging from 5 to 10 years and are respected as being some of the best and most comprehensive in the market. We are sorry that you have experienced problems with your doors outside of the guarantee period. Unfortunately all products do have a natural lifespan. On the very rare occasion that there is an issue outside of the guarantee period we can offer all of our customers the opportunity to replace the goods at a fraction of the usual retail price. This is offered in the spirit of goodwill and, we hope, received in the same manner. If you would like to contact the team at our Abbeycentre Superstore they will be very happy to provide you with further information. Nothing lasts forever. Except, perhaps, good service.

Starplan Customer Service Team.

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★★★★★

“Cabin bed kids bedroom”

Written on: 10/02/2016

I was extremely satisfied with all aspects of my starplan fitted bedroom experience. The showroom sales assistant was very helpful and informative. I was given a date for fitting. The fitters arrived and were very pleasant. The job was done to an excellent standard, and the room was left very clean and tidy. Overall I am delighted with my new fitted wardrobes. My order number was145687… Read Full Review

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★★★★★

“Installation of bedroom furniture”

Written on: 10/02/2016 by Wayne09 (1 review written)

Order 143739 Excellent service from start to finish. Furniture delivered when they said and built to a high standard. Very pleased with the professionalism of all the staff… Read Full Review

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★★★★☆

“Really, really pleased!”

Written on: 10/02/2016 by 0121supermum (1 review written)

From the start the whole experience has been wonderful, from the staff in the showroom to the delivery lads. We had a special image printed on wardrobe doors and even though these had been damaged the re-order was processed and delivery date quoted immediately, I then decided we needed an extra chest of drawers, this order was also happily dealt with and all items delivered and fitted together, at a convenient time to suit and with a phone call an hour before delivery. And with payment taken… Read Full Review

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★★★★★

“Completely satisfied with the work”

Written on: 10/02/2016 by OswaldoCastro (1 review written)

Order Number : S143649. From going into the shop to the work being finished at our home we were completely satisfied with all aspects of the Company. We were given a time of between 6 to 8 weeks for the bedroom suite to be made and it was in fact done within 5 weeks. We were given a phone call at 7.00 in the morning to say the delivery van would be arriving at our home within 30 minutes and they were bang on the dot. The two lads were excellent workers and only took two hours to complete the… Read Full Review

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★★★★★

“best service ever”

Written on: 10/02/2016 by berniehughes (1 review written)

the manner and attitude of these guys was the best you could get. very quick and did a 1st class job. 144759… Read Full Review

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★★★★★

“Bedroom package order no:140846”

Written on: 10/02/2016

Solid, well made furniture. Excellent service. Great price. Would definitely recommend… Read Full Review

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★★★★★

“Bedroom furniture order no 144083”

Written on: 09/02/2016 by Barrl (1 review written)

An excellent experience from sales right through to installation. The salesman had time to answer any questions and did all required to satisfy our needs. Installation dates arranged and adhered to & we were informed prior to delivery. The installation team were on time, friendly efficient & left the room clean & presentable. A job well donet… Read Full Review

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★★★★★

“143996”

Written on: 09/02/2016 by Pat1000 (1 review written)

Neat and tidy arrived when they said the would and expertly fitted. Would highly recommend the guys who fitted . Order No 143996… Read Full Review

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★★★★★

“Excellent service and fitting”

Written on: 08/02/2016

We had 2 fitted bedrooms and one freestanding. From the planning, survey and fitting every detail was first class. I would highly recommend Starplan. All the staff involved are a credit to the company. They were all mindful of customers home and left everything tidy. Order numbers 138565, 138560, 138557, 143735… Read Full Review

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★☆☆☆☆

“Customer Care, only when you are buying! ”

Written on: 08/02/2016 by 409Adkins (1 review written)

Sales staff in store - A1* - Surveyors - A1* - Fitters - A1* My wife and I were happy with all of the above when we ordered our dream fitted bedroom costing nearly £5000, but when a clothes rail fell off less than 2weeks after fitting, it took several calls over several days just to get a response, and one we didn't expect. We were told a fitter would call a week later, when I explained that it was probably a couple of screws, and that I couldn't fix it as I am a full time wheelchair user… Read Full Review

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★★★★★

“starplan Kitchen”

Written on: 07/02/2016 by HunterSmith417 (1 review written)

Had a great experience with Starplan for my new Kichen. Order to delivery was about 5 weeks, attention to detail from surveyor was very helpful and the fitters were on time, did a really tidy job and were very polite. Would recommend to anyone … Read Full Review

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★★★★★

“My kitchen”

Written on: 07/02/2016 by Car.ruby (1 review written)

Staff friendly and efficient. Work was up to high standard and they finished on time. They also cleaned up as best they could afterwards. Order number 146198… Read Full Review

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★★★★★

“Dressing table 143645”

Written on: 06/02/2016 by Missyjg1172 (1 review written)

We brought bedroom furniture from Starplan about 10 yrs ago, and was very pleased when we went to look for a dressing table, the wardrobes were still available, though under a different name and we could easily match. Great service when in store, staff member who dealt with us was very helpful. There was a 3 for 2 deal on, and it actually worked out cheaper to have the dresser, mirror and stool. The only thing we felt restricted with was the delivery, as this was a specified day, Wednesday… Read Full Review

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★★★★★

“Excellent product and service. order number 144095”

Written on: 06/02/2016 by zoJensen406 (1 review written)

I had a full bedroom fitted this week and I am so pleased with the quality. The service we received from start to finish was amazing and I am so surprised at how quickly the fitters were able to install to such a high standard! They rang in advance to give us a time, and arrived at that time. They swiftly started into fitting and before I knew it the room was ready and cleaned up. Would 100% recommend to anyone looking for new bedroom furniture and will definitely be using star plan again in… Read Full Review

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★★★★☆

“Hard working team with a excellent product”

Written on: 06/02/2016 by kevmez (1 review written)

Right from the start the staff were extremely obliging and helpful. The fitters arrives as arranged and worked non-stop to complete the work. They did a great job and I have no hesitation in recommending Starplan to friends and family. The only real issue was the cost, it is a lot of money but I suppose you only get what you pay for… Read Full Review

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★★★★★

“Excellent service and quality”

Written on: 06/02/2016 by Harley144 (1 review written)

Excellent service fitters were very quick and proffesional so happy with product!!… Read Full Review

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★★★★★

“Impressed with my Starplan Sliding Wardrobes Drawers !...”

Written on: 05/02/2016 by JANICEBEE (1 review written)

Starplan fitted new sliderobes with matching drawers today. The bedroom looks stunning and I am very very happy. I chose a combination of Cashmere Gloss with smoked glass. I just love it. So classy. Have been so impressed with the way everything has been handled from the outset to the finished installation. All very professional. Thank you to Bolton design/admin staff and also to the two very competent young fitters who completed the installation this morning. I would have no hesitation in… Read Full Review

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