Uttings Outdoors Reviews - www.uttingsoutdoors.co.uk

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★★★★★
4.7 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

"Items sold: Outdoors Goods - Camping Equipment, Clothing, Footwear, Hunter Wellies, Optics, Boots, Nightvision."
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Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk
Uttings Outdoors www.uttingsoutdoors.co.uk

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★★★★☆

“Aigle Boots”

Written on: 22/09/2013

Great boots, delivered very quickly. Just slightly disappointed that they were left outside my house when I had arranged to have them left at neighbours. Otherwise, great service… Read Full Review

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★★★★☆

“quality service”

Written on: 17/09/2013

prompt and efficient service, only downside I paid £4.99 for next day delivery but it took 4 days to arrive !. Very pleased with product though… Read Full Review

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Uttingscustomerservice's Comment

Written on: 25/09/2013

Thanks for your comments. Without knowing the specific details of your order, if you ordered after our cutoff point of 2.30pm on a Friday, then it would not leave us until the Monday and would be delivered on Tuesday. "Next Day" delivery does mean next working day.

However, if you have experienced a problem with DPD not delivering on time, please do contact us and we can look into the issue for you.

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★★★★☆

“Aigle Parcours 2”

Written on: 10/09/2013

Really good service. Fast delivery. Very comfortable… Read Full Review

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★★★★☆

“Great prompt service”

Written on: 01/09/2013

We found the website helpful. The service quick and efficient and the product just what we wanted… Read Full Review

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★★★★☆

“Craghopper ryokan jacket”

Written on: 26/08/2013

Excellent quality just as described, perfect for a cold winter or autumn wear with fleece zipped out. Excellent service from uttings outdoor delivered when promised… Read Full Review

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★★★★☆

“a little disappointed”

Written on: 26/08/2013 by dairyfarmer (1 review written)

price was excellent . placed order for walking boots and 4 sets of insoles which was accepted as in stock but later 3 pairs of insoles were not available and automatically removed from my order I feel I should have been asked first they could have been put on back order now an extra order to make plus postage. I also requested a vat invoice from them but no email has arrived. so products that I did get are excellent but their back up is very disappointing. perhaps if uttings read this they… Read Full Review

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Uttingscustomerservice's Response to dairyfarmer's Review

Written on: 03/09/2013

Thank you for your comments. Without knowing the specifics of your order, its difficult to comment properly, but speaking broadly, we do not tend to offer a backorder service for items not in stock (especially if there is doubt on availability or perhaps they may be a discontinued line).

If they do come back into stock, as a gesture of goodwill, we could offer delivery of the insoles free of charge.

With regards to the VAT receipt, I can only apologise if your email has slipped through the net and not been replied to but if you can let us know your order number, we can email you a VAT receipt.

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★★★★☆

“Excellant Service”

Written on: 21/08/2013

Boots arrived when they were supposed to even down to an exact hour. The product is first class and well made. Just no fuss… Read Full Review

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★★★★☆

“Hawke 600 laser range finder”

Written on: 16/07/2013

Simple to use and good value bit of kit that is also very compact. It gives consistent and accurate readings everytime. I don't see the point in spending up to 5 times the money on a rangefinder from an expensive European optics company when this does everything needed so well… Read Full Review

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★★★★☆

“I was happy with easy to use website and good prices. ...”

Written on: 10/07/2013

I was happy with easy to use website and good prices. A good selection of products at resonsible prices… Read Full Review

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★★★★☆

“Zamberlans Again !”

Written on: 16/06/2013 by GordonJunor (1 review written)

I have worn (out!) a series Zamberlan walking boots over the last twenty + years and had almost lost hope that I could find further pairs ; thanks , therefore to Uttings and their website. Competitive prices and excellent delivery service appreciated… Read Full Review

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★★★★☆

“Great product and service.”

Written on: 12/06/2013 by Conor_HD_John (1 review written)

The product arrived promptly and was the cheapest i had seen it anywhere on the web (and as a student with a small cash flow, i looked damn hard!). Top customer service andresponded to my emails very quickly. The item arrived very well packaged and was in perfect condition. The price was what drew me to the website, being £45 cheaper than another popular site. But then i was blown away by the service and would definitely reccomend them to a friend. I purchased the Opticron Explorer 8x42 roof… Read Full Review

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★★★★☆

“Purchase of Optricon binoculars”

Written on: 30/05/2013 by bigdes7 (1 review written)

These were ordered on-line and were delivered four days after placing the order. I was kept informed of the progress of the order. Well satisfied… Read Full Review

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★★★★☆

“Goods despatched timely as specified”

Written on: 28/04/2013 by Tharani (1 review written)

The delivery company arrived within the 1 hour timeslot as specified by Uttings on their delivery email. However I'd like to make 2 suggestions to Uttings: 1. The delivery information on the website should give more information, such as receipt of delivery information by email, 1 hour timeslot for delivery,...This is not obvious for first time Uttings customer such as myself. 2. The male person at customer service should be more forthcoming with information and not reply with one word answer… Read Full Review

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★★★★☆

“Good price, delivered promptly”

Written on: 25/04/2013

I'm into walking and camping. Although Uttings didn't have the biggest range for this, it did have exactly what I wanted and at a good price. The website is easy to navigate and my items were delivered quickly… Read Full Review

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★★★★☆

“Boatshoes Purchase”

Written on: 26/03/2013

Easy to order, competitively priced, good communications, well packaged and with speedy delivery. What's not to like? … Read Full Review

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★★★★☆

“courier service”

Written on: 16/03/2013

I was impressed with the communication from the courier… Read Full Review

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★★★★☆

“No sweat!”

Written on: 16/03/2013

Very straightforward . Arrived a day or two after they said it would,probably because of long distance away. We are used to that here. Haven't opened yet but everything appears to be as expected in good condition. Quit confident it will be fine… Read Full Review

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★★★★☆

“Good price. Helpful staff. Arrived when promised.”

Written on: 15/03/2013

Good price. Helpful staff. Arrived when promised… Read Full Review

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★★★★☆

“Jack Wolfskin Trail Master Walking Boots”

Written on: 14/03/2013

good quality boots. buy a bigger size than you normally need as they are small and narrow at the toe.great value for the price… Read Full Review

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★★★★☆

“First time customer”

Written on: 12/03/2013

In Brief: Good Service & good price Went searching for Craghopper Kiwi trousers & shirt on the Internet & discovered Uttings Outdoors. They were one of the few suppliers that stocked the black trousers & at the right price: very comfortable for work & sport (archery). The information provided on delivery was outstanding. Original estimate was for a Tuesday but I requested Wednesday. No problems: Uttings quoted a 1-hour delivery slot and the goods arrived in the middle of the slot. I'll be… Read Full Review

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