Uttings Outdoors www.uttingsoutdoors.co.uk Reviews

★★★★★
4.8 / 5
97.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Grubs Midline Ankle Neoprene Wellington Boots”

Written on: 17/05/2013

Good old fashioned service and value. Excellent product and accurate sizing. (read more)

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★★★★★

“Just as the can says”

Written on: 14/05/2013

Easy ordering, and very quick delivery. Cheapest price for the boots bought. It cannot get any better. (read more)

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★★★★★

“Brilliant service and very pleased with my purchase....”

Written on: 13/05/2013

Brilliant service and very pleased with my purchase. This is the first time I have purchased from Uttings and I will certainly be placing additional orders. (read more)

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★★★★★

“Great Service, great product, great price”

Written on: 09/05/2013 by DundeeMick (2 reviews written)

I bought a Nikon Spotting Scope (Prostaff 5 82mm). The scope arrive very promptly as advised. Its a good piece of kit that seems to work well. The price was very competitive as it included a zoom eyepiece in the package. Very satisfied with the product and Uttings Outdoor. Would definitely use them again (read more)

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★★★★★

“What great service”

Written on: 09/05/2013 by T_mckee (1 review written)

I had been looking for a great deal on a pair of Cat Vinson boots in peanut brown, I found such a deal on Uttings Outdoors website. I had not used the company before therefore I had my reservations. I ordered the boots and instantly received confirmation of my order, great start, In fact from start to delivery the service was brilliant, I could even track my order and knew the hour that it would arrive on the delivery date. The boots are as I imagined great quality and really comfortable, I... (read more)

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★★★★★

“A Good Place To Shop”

Written on: 07/05/2013 by Rustypoodog

I saw the tent on line for a good price and compared with other reputable web sites for which none could compare to UTTINGS. I had a problem paying for the goods on line so phoned them direct and was able to pay over the phone. The tent arrived on time and was as described. I would recommend UTTINGS to anyone as the service very good and the goods were at a reasonable price. (read more)

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★★★★★

“Spot on product!”

Written on: 07/05/2013

These binoculars were bought as a present. By all accounts they are brilliant. As the buyer, they are great value, great for every day general use, small and great for just putting in your pocket. Not aware of any dislike. (read more)

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★★★★★

“Easy to negotiate web site, very competitive prices...”

Written on: 07/05/2013

Easy to negotiate web site, very competitive prices for good quality goods. Found a pair of Teva sandals in a light coloured leather, had been looking for ages and found them here, plus a bonus - they were cheaper than anywhere else.!! (read more)

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★★★★★

“Excellent ”

Written on: 07/05/2013

Competitive price, product availability and speedy dispatch at reasonable rates. Would highly recommend. (read more)

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★★★★★

“A pleasure to do business with”

Written on: 30/04/2013 by Chewiefan (1 review written)

My order was dealt with quickly without any issues and delivery was really quick. In all a great service at great prices. I'd easily recommend to anyone (read more)

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★★★★★

“Excellent service”

Written on: 30/04/2013 by Lene57 (1 review written)

I rarely review items, but the Timberland boots arrived very promptly and looked great. Unfortunately they ran a bit small and I was ill during the time that I was to have sent them back. No problems at all. She was very kind and even suggested a better returns process. Greatly appreciated! (read more)

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★★★★★

“Great”

Written on: 30/04/2013

Fast delivery, excellent service and great price. Will definitely use again. (read more)

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★★★★★

“Laser Comp 1 online”

Written on: 30/04/2013

Bought my tent online. The site is easy to use and simple to navigate. Initially nervous about purchasing such an item online but took the plunge driven by great pricing! Item arrived by courier next day as planned with no problems. In fact the tracking option really assisted progress of its journey to me! The tent itself is fantastic and am planning initial trips to the Lakes to test it out. I decided to go for a 1 man tent because of the snoring from my walking partner which has caused... (read more)

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★★★★☆

“Goods despatched timely as specified”

Written on: 28/04/2013 by Tharani

The delivery company arrived within the 1 hour timeslot as specified by Uttings on their delivery email. However I'd like to make 2 suggestions to Uttings: 1. The delivery information on the website should give more information, such as receipt of delivery information by email, 1 hour timeslot for delivery,...This is not obvious for first time Uttings customer such as myself. 2. The male person at customer service should be more forthcoming with information and not reply with one word... (read more)

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★★★★★

“Happy Hiker”

Written on: 27/04/2013

Never heard of Zamberlan before but these hiking boots I purchased are pure quality, comfatable,strong and sturdy but light, should have bought a pair a year or so ago, not cannot wait for my next mountain hike to really test them out. After trying on most of the competitors boots, Zamberlan were the most comfortable and after a 8 hour hike let's face it that's what you need. (read more)

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★★★★☆

“Good price, delivered promptly”

Written on: 25/04/2013

I'm into walking and camping. Although Uttings didn't have the biggest range for this, it did have exactly what I wanted and at a good price. The website is easy to navigate and my items were delivered quickly. (read more)

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★★★★★

“What fabulous service!”

Written on: 22/04/2013 by caterpillar69 (1 review written)

I can't recommend Uttings highly enough. The website is so easy to use, complete with all product information you need to make your purchase. The delivery is flawless, quick and you are kept informed every step of the way! Thank you Uttings, it's so good to have proper service for a change. (read more)

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★★★★★

“An excellent service”

Written on: 21/04/2013

Great boots, easy to order. The delivery service was extremely quick and very convenient, accurately predicting delivery time within a one-hour window. (read more)

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★★★★★

“amazing value for quality”

Written on: 21/04/2013

bought a pair of timberland boots for my girl and she loves them and for £60 ya can't go wrong everywere else they were £80 to £130 will definetly order from them again and quick delivery. (read more)

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★★★★★

“Great Service, Great Boots. I bought half a size...”

Written on: 20/04/2013

Great Service, Great Boots. I bought half a size bigger and im glad i did. (read more)

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★★★★★

“goal zero extreme 350”

Written on: 19/04/2013

Arrived super fast well packaged and good communication and service looking forward to using uttings again (read more)

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★★★★★

“First class service”

Written on: 19/04/2013 by Dannyor

Excellent choice, excellent value, excellent service........excellent (read more)

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★★★★★

“Well Done.”

Written on: 16/04/2013

Exceptional delivery - next day - fabulous product quality, and a good price. I'm delighted (read more)

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★★★★★

“jacket bought”

Written on: 15/04/2013

Bought a crag hoppers jacket. was a good price and delivery was swift and as expected by info given on site. (read more)

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★★★☆☆

“poolwall”

Written on: 15/04/2013

keep me in am not a fan of any out dooor game think (read more)

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★★★★★

“First Class Service”

Written on: 15/04/2013

I ordered a Seeland fleece jacket from Uttings after visiting several other outdoor clothing online stores, they were 30% cheaper than one of there competitors. After ordering the fleece they contacted me via email or text message daily about the delivery date and time of delivery which was spot on to the minute that they had told me. This has been the best service I have had from an online store over the past few years , well done Uttings. (read more)

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★★★★★

“Best ever happy”

Written on: 15/04/2013 by Nikibrnikova (1 review written)

I'm 100% happy with everything I just wish there was my sizes available shoes or clothes on sale, it's hard to get my size. I'm in love the products here and I will shop here again!!! Thank you (read more)

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★★★★★

“Best price on Internet”

Written on: 14/04/2013

Great product, competitive price, Quick delivery. Would recomend (read more)

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★★★★★

“Satisfied customer”

Written on: 14/04/2013

Good product well packed and arrived on time. Would no hesitate in using Uttings Outdoors again. (read more)

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★★★★★

“fast delivery good on product”

Written on: 14/04/2013

perfect what else can I say very pleased in the way my order was handled fast and the product was cheep to thankyou (read more)

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★★★☆☆

“Opticron BGA HD 8x42 Binoculars”

Written on: 13/04/2013 by AM-C

The binoculars are excellent and delivered within 48 hours. Only problem is that i was sent a Winter 2012/2013 price catalogue by Uttings with my purchase and the price of the binoculars in the catalogue was £30.00 less than on the internet. I rang Uttings and was told that the catalogue was out of date, which begs the question as to why it was sent out, and that the price had now increased. I also sent an e mail and was told that Opticron had increased their prices, although the... (read more)

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★★★★★

“Swarovski CL binoculars”

Written on: 12/04/2013 by Warren70 (1 review written)

Excellent service, very impressed with my binoculars. Thanks very much! (read more)

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★★★★★

“Was very impressed with this company kept me informed...”

Written on: 11/04/2013 by Phil1958

Was very impressed with this company kept me informed at all times via email Of the status of my order. Goods arrived promptly And the price was the cheapest I could find anywhere Will use this company again And would recommend them to my friends (read more)

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★★★★★

“dog walking boots”

Written on: 10/04/2013

Everything about the website was really good. it was easy to find what we wanted sizes and colours were available and boots were delivered when it said they would be. All in all a good internet experience. (read more)

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★★★★★

“MRS SHIRLEY WHITE FROM ROCHDALE”

Written on: 10/04/2013

easy to find produce - great service - people were very helpfull - well recommend - (read more)

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★★☆☆☆

“Faulty products and poor customer service”

Written on: 09/04/2013

I bought a pair of wellington boots from them about three years ago and they split within less than six months. The replacement pair also developed a fault within a few months. The third pair have now also developed a fault but because I have missed the warranty deadline by two months, they will not replace them. I bought another pair of wellies as a backup from another company after the problem with the first pair and they are still going strong despite being much cheaper. So I can only... (read more)

Uttingscustomerservice's Comment

Written on: 11/04/2013

Further to our previous correspondence, I am sorry that you feel you have received poor customer service from us because we will not replace boots that are now two months out of their 12 month warranty.

Since purchasing your £45 boots in March 2010, they have been replaced three times (the last time being February 2012) at considerable expense to us and we do have to draw a line somewhere.

We have found through experience that boots made to a higher specification (and generally a higher price) fair better with more frequent use, but even then, each boot still only has a finite life, some shorter than others.

Footwear used for purposes other than what they are designed for, are clearly destined to fail sooner rather than later and fashion boots, such as the ones you purchased are not designed to be used for frequent activities such as dog walking. It is just not practical for us to list every application that a boot is not suitable for on our website.

All of our boots are purchased directly from manufacturers directly or authorised UK distributors and are not seconds - we simply choose to cut our margins to offer customers a better price for goods to remain competitive.

I am sorry that we have not resolved this to your satisfaction but respect your decision should you choose to take your custom elsewhere.

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★★★★★

“These Dudes are cool”

Written on: 07/04/2013 by Bloggsyboy (1 review written)

Dude Farty - great shoe, very comfortable, good price, on time delivery - nothing more to say!. (read more)

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★★★★★

“First Class”

Written on: 07/04/2013

Excellent service , prompt delivery , wellingtons very comfortable and competitive price, will definitely order from Uttings again (read more)

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★★★★★

“Orvis silverline breatherable chest waders”

Written on: 05/04/2013 by flymanl

The item specification matched exactly as advertised,the sizing as listed was spot on and fitted perfectly,Its a high spec technical item which as yet untried ( until next week )which will be required to do a task in demanding circumstances ie' a river of varying depth and speed. It certainly looks up to the task and I see no reason that It wont perform as expected.If not then UTTINGS will be the second to know about It. A very good price tag that compares ,no,betters the usual tackle shop... (read more)

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★★★★★

“Hunter snow wellies”

Written on: 05/04/2013

Brilliant wellies so warm. Thicker than normal wellies so your feet stay warmer for longer when standing around. Love the style (read more)

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★★★★★

“Zamberlan Men's Boots”

Written on: 03/04/2013

I knew exactly what I wanted. Uttings Outdoor had Zamberlan 390 Trail Light GT walking boots at a superb with quick delivery. Could not have wished for better. More than happy to use this company again (read more)

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★★★★★

“timberland womens earth keepers boots”

Written on: 02/04/2013 by jake0495

The site was easy to use, boots at a reasonable price and delivery was good on tije receiving a text to say when they would be delivered. Great service. (read more)

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★★★★★

“1st rate Service, excellent delivery service,no problems.”

Written on: 02/04/2013

The goods arrived when they said they would, My husband was very pleased with them, although he did think they would be lighter (not you're fault), but will not be frightened to order again.Thank you! (read more)

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★★★★★

“Simply the best !!”

Written on: 01/04/2013 by NannyLolly

Bought these for Hubby birthday pressie, he is over the moon with them, he's size 9 and they are a perfect fit, he said they feel like slippers and could wear them without socks. Had their first outing today in the woods and he commented how comfortable and warm hus feet were, expensive but on par with other well known wellingtons but glad I bought these. Ten out of ten for delivery time and customer service. Would recommend the camouflage muck boots and the company. (read more)

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★★★★★

“Good quality, good value, good service.”

Written on: 01/04/2013

I looked at many sites trying to find a pair of size 3 wellies, which proved to be a much more difficult task than I anticipated, however not only did I find them at Uttings,they were very reasonably priced, good quality and arrived very quickly. Another thing to mention about the postage is that the service Uttings use give you very clear options of what to do with the package should you be out and they also keep you very well informed of what day they will arrive and a much more accurate... (read more)

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★★★★★

“aigle wellies”

Written on: 30/03/2013 by olly20

Ordered Aigle Parcours full zip wellies, the order was deliverd promptly and with usual no nonsense service to be expected from Uttings and the product was the cheapest I could find on the net. Thanks Uttings (read more)

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★★★☆☆

“Good quick delivery”

Written on: 28/03/2013 by rjipper85 (1 review written)

I was happy with how quickly the wellies arrived. The quality of the product (hunter argyll) however was not as good as I expected from such an established brand. This is not something uttings can do anything about but I do think you should be made aware of. (read more)

Uttingscustomerservice's Response to rjipper85's Review

Written on: 11/04/2013

Thanks for your comments; we have found that the quality of Hunters has greatly varied since they moved production from Scotland to Asia, but we do appreciate your understanding that the quality of boots is a little beyond our control.

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★★★★★

“Good service, good price”

Written on: 27/03/2013

Uttings offered a good price with reasonable postage charges. The delivery service was really good - you can track the ackage as it moves through the system, and they email you to say what time (an hour slot) your parcel will arrive on the delivery day. The time given was very accurate. The parcel (binoculars) was very well packed. (read more)

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★★★★★

“Excellent price, excellent service!”

Written on: 27/03/2013

I wanted a new spotting scope and looked around for the best value option. The Uttings price was less than anywhere else and so I went ahead and ordered. I'm very pleased that the scope arrived, well packaged, quickly and via a really great courier who gave me a one hour slot for delivery - along with option to change the delivery date and time if I wanted. Just briilliant. I had a query later (wanted a stay-on case for the scope), and so called the number on the web site. The answer I... (read more)

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★★★★☆

“Boatshoes Purchase”

Written on: 26/03/2013

Easy to order, competitively priced, good communications, well packaged and with speedy delivery. What's not to like? (read more)

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