DPD Express Parcel Delivery Reviews

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DPD Express Parcel Delivery

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Latest Reviews

★☆☆☆☆

“Always Fail to Deliver”

Written on: 25/11/2014 by 85McKnight (1 review written)

Have had to endure this company on 4 separate occasions, three times delivering in France and one time in the UK. Without exception, they failed to deliver when promised. Good IT systems in place to tell you what should be happening but the issues seem to be when a human being is part of the process. They didn't deliver within my promised delivery slot so I rang the call centre to say I couldn't wait around any longer and to leave the parcel with a neighbour. The handler said he had sent… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 15/11/2014

I always dread when ever I find out that somewhere I have bought something uses DPD to courier. Very unreliable company. Anyways this time was the final straw! I will always avoid anywhere that I find uses DPD to courier in future. Hate this company so much. Please avoid too to save yourself the disappointment too… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 15/11/2014

I always dread when ever I find out that somewhere I have bought something uses DPD to courier. Very unreliable company. Anyways this time was the final straw! I will always avoid anywhere that I find uses DPD to courier in future. Hate this company so much. Please avoid too to save yourself the disappointment too… Read Full Review

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★★★★★

“Trackable to the minute. Fast & Friendly.”

Written on: 14/11/2014 by LovelyLaurie (3 reviews written)

DPD has to be the best delivery company going! We receive over 20 parcels a week and DPD are the most superior. We receive an email for each parcel arriving along with a link that follows the parcel. We also receive a text stating what day the parcel will be delivered and options if this needs changing or if it needs delivering to a neighbour! From the online link you can check what number parcel yours is, what number parcel the driver is at and the estimated time of delivery. If you need to… Read Full Review

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★☆☆☆☆

“What a load of time wasters”

Written on: 14/11/2014 by Nikolaih367 (1 review written)

I was told by Amazon that a driver would collect my return item , I waited in all day, when I phoned their HO I was told the idiot went to the wrong house despite giving explicit instructions as to where I lived. I rearranged the pickup for the next day, again waited in all day no show when I rang to complain I was told the driver had cancelled my pickup as he was too busy BUT DID NOT LET ME KNOW. In the end I took the parcel to the depot in Crawley 10 miles away and lo and behold the car… Read Full Review

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★★★★★

“Great service in Edinburgh”

Written on: 10/11/2014

Thank you for excellent service - parcel delivered on time by cheerful, polite DRIVER … Read Full Review

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★☆☆☆☆

“A complete shambles”

Written on: 10/11/2014

I would be here all day if I put everything that went wrong with my order but here is a summary.I ordered something to be delivered to my son from Amazon on Prime delivery.It was supposed to be a one day delivery but it ended up a 3 day delivery.I rang up to cancel the delivery with Amazon,because I was so fed up, but DPD completely ignored the request and when it was delivered the driver was very rude to my son.Because it was ordered through Amazon I had no control over the courier but I would… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 06/11/2014 by BraylonMitchell (1 review written)

Took no care that the item was delivered to the right person. There only concern was that it was delivered to right address… Read Full Review

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★☆☆☆☆

“dreadful service incompetant staff”

Written on: 05/11/2014 by eqLake377 (1 review written)

arranged for dpd to collect a parcel day 1 they came wouldnt take it as it wasnt packaged properly said they would call back that day they didnt show up ,called them back had to make a new appointment to come back the next day no one came so called them to be told that the driver did not have any room in his van i wasnt told that he wouldnt be coming ,called up to make a complaint was passed to several depts the last person informed me they dont take complaints over the phone only through… Read Full Review

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★★★★☆

“service”

Written on: 03/11/2014 by jackmat (1 review written)

ordered 31/10/14 received 3/11/14 as stated by the supplier. parcel tracker system was excellent and the driver was equally as good. happy customer from unsworth bury,lancs… Read Full Review

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★☆☆☆☆

“Second time with DPD, and it only gets worse.”

Written on: 01/11/2014 by nick.shakuroff (1 review written)

Second time I'm receiving my parcels through DPD, and the service only gets worse. The first time, I ordered PC parts from Aria in august. After a couple of days, I received a message and an email from DPD, stating that I will be receiving my items this day between 15:00 and 17:00 (doesn't look like a 1 hour window to me), okay, I left work early to get my items. 15:00 - nothing. 16:00 - nothing. 16:something the tracking page updates, that the courier was unable to reach me and left a note… Read Full Review

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★★★★★

“The best delivery company”

Written on: 23/10/2014

I am amazed that other people find this service poor. There is not another delivery company that keeps you in touch with the driver with an update and map at all times and allows you to change delivery times and addresses. I wish more companies would use DPD… Read Full Review

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★☆☆☆☆

“Simply awfull”

Written on: 17/10/2014 by RickySpanish (1 review written)

Incapable of delivering a parcel. I ordered from a supplier who used to use Royal Mail which was very convenient. After messing around with DPD, sending e-mails and phone calls trying to arrange delivery, I ended up cancelling the order. I will not order anything which involves DPD again. Useless… Read Full Review

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★☆☆☆☆

“Totally useless”

Written on: 17/10/2014 by CatInTheTinFoilHat (2 reviews written)

These jokers could not organise a **** up in a brewery. They seem to think it's ok to mess people around. I've taken 4 days off work so far waiting for this pack of idiots to deliver my parcel while they wonder around the country aimlessly with it. Looks like I'm going to have to take yet another day off work waiting around for them again. I hope they pull their finger out and get it right this time but I'm not holding my breath. This isn't the first time they have let me down either. I'll make… Read Full Review

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★☆☆☆☆

“irresponsible”

Written on: 09/10/2014 by sujana (1 review written)

I ordered my traditional sweets online for my festival which was supposed to be delivered on monday 6th october and paid 6 pounds for delivery. I received an email from dpd saying my parcel was delivered to my neighbour. driver sent me a photograph of the door which doesnt match any of the soors in my building.. when i called them they said my parcel was delivered to wrong address. Next day they said theyy said driver cant come to my address coz he didnt have any delivery to my place.. third… Read Full Review

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★☆☆☆☆

“Ignorant Ignorant Ignorant People”

Written on: 06/10/2014 by Nashph447 (1 review written)

I had to send a small packet from Ireland to Northern Ireland, it was an emergency, so I checked numerous websites and found out DPD were offering such service. We have a large DPD depot in our town, so I thought, great, I would not need to be dependent on their driver to collect the packet, but I could drop it in straight away. I rang them and was told it was possible. The security guy stopped us would not open the barrier until we answered his questions about the packet - where was I sending… Read Full Review

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★☆☆☆☆

“Appalling!!”

Written on: 03/10/2014

I had a parcel to be delivered to my work address at lunch time and then had to nip out on a work errand, whilst out I received a text saying the parcel was not delivered as there was nobody to sign for it. Upon my return I was informed that there were 15 people available around the building to sign for this and that the delivery driver walked in waited less than a minute and left with the parcel before anybody knew he was there. I think that is appalling and completely unacceptable furthermore… Read Full Review

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★☆☆☆☆

“bad courier service in UK”

Written on: 01/10/2014 by Dickey273 (1 review written)

This is my fourth time experience with DPD delivery service, all four time experience are rubbish, radicles, time wasting and no value to customers’ time. Very unprofessional drivers, they do not appreciate or value others time. I would not recommend any commercial companies to use or individuals… Read Full Review

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★★★★★

“My favorite courier”

Written on: 28/09/2014 by SmokeDarKnight (3 reviews written)

I've had a few things delivered through DPD and i find them to be an amazing company. Although im usually 2 day dispatch because of my location staff at the Aberdeen depot are always really helpful. Once their website tells me that the item has arrived i usually just go into collect if im in a hurry for the item. I find their care of good to be 5 star and their staff are always pleasant and extremely helpful. I would defiantly recommend them and look forward to utilising them again in the… Read Full Review

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★☆☆☆☆

“Unreliable!”

Written on: 23/09/2014 by Anjum78 (1 review written)

I have been receiving messages from DPD to say my parcel is out for delivery since Friday - its Tuesday today! Yesterday, the delivery arrived, I let the driver through the door, and he somehow didn't make it to the flat and returned without making the delivery. My mobile was not called. I then called the depot to arrange alternative delivery - for this morning. I was told it would be delivered by 1230 this morning. So I took yet another morning off work, and now i've just had a message to say… Read Full Review

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