M25 Movers, London Reviews - www.m25movers.co.uk

★★★★★
4.8 / 5
169
96% of users recommend this
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M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk

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Latest Reviews

★★★★★

“The Best in London”

Written on: 24/05/2016 by lmt240881 (1 review written)

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I've used M25 movers about 5 times now, personally and also through work. I've recommended them to countless people, including Safestore earlier today when I was there with the movers. Always reliable, nothing is ever too much trouble and I trust them with all my possessions and to do a great job. Their prices have slightly increased over the years but they offer a far better service than anyone else out there in London and are worth it for peace of mind and for knowing a job will be done… Read Full Review

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★★★★★

“Best removal firm I've ever used”

Written on: 11/05/2016 by EmmaWhiteTurle (1 review written)

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Efficient packing and removal of my entire house in two days. Everything arrived in perfect condition. Boxes and packaging removed as and when I needed it to be. An absolutely outstanding service and excellent value for money. The removal and packing men were also charming and courteous… Read Full Review

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★★★★★

“Fantastic service from start to finish”

Written on: 05/05/2016 by Matthew_Johnson (1 review written)

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We had to undertake some major renovations on our house, for which we were forced to move out and rent a flat for a whole year. As you can imagine this was very stressful. Seeing that this was a temporary situation, we decided to rent a storage facility for some of our belongings and only take the necessary things to the flat. Since this was a fairly big project, we needed some strong hands to help out and we wanted one company for the whole job (Moving out, storage and back in). After… Read Full Review

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★★★★★

“Company Phased Move”

Written on: 22/04/2016 by Charityshare (1 review written)

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I would highly recommend M25 Movers they were fantastic. Great professional team who were approachable, quick and hard working. Before you consider anyone else, do yourself a favour and choose M25 Movers! Brilliant, Brilliant, Brilliant… Read Full Review

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★★★★★

“Hassle-free move”

Written on: 11/04/2016 by Londonleavers (1 review written)

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Our move to Worthing was easily accomplished thanks to a very professional team of friendly,polite young men for whom nothing was too much trouble .My wife was also "moved" with the effects and arrived in one of the vans! We liked their can do attitude and also the care they took with the packing and unpacking.The quote was higher than some companies offered but I can't see how anyone could achieve it for less considering that we had 5 men and 2 vans at our disposal and a transit of 100 miles… Read Full Review

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★★★★★

“Moving house is always stressful but there was no...”

Written on: 23/03/2016

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Moving house is always stressful but there was no stress from M25. The guys (and on day 1 - the girl! ) arrived on time and worked very hard. On day 2 in Eastbourne they waited patiently as the keys were not released and then managed everything quickly and efficiently. The only casualty (which I only discovered today) was the lever off my toaster - but as it was 12 years old it was due for replacement anyway. Very competitive quote … Read Full Review

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★★★★☆

“The guys provided very good service. Maybe the boxes...”

Written on: 20/03/2016 by Laurynu33 (1 review written)

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The guys provided very good service. Maybe the boxes were signed not properly but with almost 70 boxes being transferred the only loss on my end was 1 glass for white wine. Nothing really fancy about the service itself, but the team knew exactly what they were doing and acted as a machine that moved homes hundreds of times. For the price that M25 offered (almost £600) - the service was superb. I didn't have experience with £2,000+ companies, but I can't imagine what could have been done… Read Full Review

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★★★★★

“Fast, efficient and caring”

Written on: 14/03/2016 by Nikolast223 (1 review written)

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From the first encounter on the phone, it was pretty clear that this was an employee-owned company. Every person I dealt with cared about what they were doing. They took time to listen to and address all my questions. My partner and I contacted them independently, as we were two different apartments into a larger place. Once this was clear one team was coordinated to take care of both moves back-to-back. They came by beforehand to check on of our flats and possessions in person to give a more… Read Full Review

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★★★★☆

“Efficient and good value”

Written on: 14/03/2016 by Malcatraz (1 review written)

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M25 were our nearest moving company and they also came back with the (joint) lowest quote. However I was aware they were a national outfit and was a little concerned that you'd feel you were dealing with a corporation rather than a bespoke service and, whilst one did invariably deal with different reps down the phone, they did exactly what they said -- stayed on quote, did the packing the day before the move (which relieved a lot of our stress) and did the move on-time on the day. All 'round… Read Full Review

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★★★★★

“More machine than man! ”

Written on: 14/03/2016

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Booked these after they provided the best quote and had the best reviews of the ones I'd been in contact with. Were incredibly accomadating when I told them my inventory was bigger than estimated (oops). On the day of the move,they arrived bang on time, and got to work. Oh my god, these guys worked fast. Two days of packing was finished in 20 minutes, up and down two flights of stairs. They were incredibly careful even at such speeds. It was the same story when it came to unpacking. All in… Read Full Review

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★☆☆☆☆

“Not worth it! ”

Written on: 10/03/2016 by ClaytonDean475 (1 review written)

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While these guys were one of the cheaper quotes I found, it definitely was not worth it! I only had a few items of furniture to be moved, so I booked the first timeslot of the day, to avoid delays. They called me 15 minutes after they were meant to arrive, telling me they would be 40 minutes late. An hour and a half late they finally arrived. However they forgot to get x1 item, so they went back to get it. They had asked me to pay cash, which I had arranged, but then the delivery men wouldn't… Read Full Review

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★★★★★

“Efficient, Quick and Overall Great Experience!”

Written on: 02/03/2016

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My husband and I were dreading our upcoming move especially given the fact that I would be going through it while 7 months pregnant. I am so happy with how the process went (from the start of the process with getting a quote to the unpacking of our boxes). The moving team that was assigned to our move, in particular (the Bumblebee team), was fantastic! All team members were fast, efficient and took away all the stress that comes with a move. The team was also extremely professional throughout… Read Full Review

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★★★★★

“Fast, efficient and incredibly helpful.”

Written on: 22/02/2016 by JennyMillichip (1 review written)

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These guys were great. They arrive bang on time, communicate with you beforehand and after, help where needed, even if it wasn't part of the "original plan". All with no fuss, no stress and quick as you like. Would highly recommend and would personally use again… Read Full Review

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★★★★★

“Seamless moving experience”

Written on: 22/02/2016 by KShortland (1 review written)

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I was recommended M25 movers by two friends that have used them for moves in recent months and I have to say I was not disappointed. The booking process was simple and despite many challenges up until the day before the move with confirming dates the support team were fully flexible and able to accommodate potential last minute changes to the moving date so I never felt stressed. On the day of the move, my team Kung Fu Panda, could not do enough to help and support and would not let me lift a… Read Full Review

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★★★★★

“Superb Professional Service”

Written on: 18/02/2016 by owenokane (1 review written)

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I can't fault this removal company. They are excellent. This is our second time using M25 Movers. They are efficient, helpful and simply do a great job. The team were really well organised and communicated well throughout the process. Really reduced the stress of moving. I would highly recommend this company… Read Full Review

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★★★★★

“AMAZING Service!”

Written on: 18/02/2016 by Thalia25 (1 review written)

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Incredibly professional movers. Were conscious of the time booked and worked hard to keep within the booked timeframe, friendly, handled all furniture with care. Were prompt. Really impressed!… Read Full Review

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★★★★★

“AMAZING Service!”

Written on: 16/02/2016 by Steffelsx (1 review written)

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Incredibly professional movers. Were conscious of the time booked and worked hard to keep within the booked timeframe, friendly, handled all furniture with care. Were prompt. Really impressed!… Read Full Review

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★★★★★

“The best move so far!”

Written on: 04/02/2016 by peterpandurov (1 review written)

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Just for comparison, we moved from our old flat to another one 6 moths ago, and the removal company that we used back than was very expensive and unprofessional. They sent a small truck and two guys who were moaning and complaining the whole time how we had so many things. In the end because they were charging per hour we ended up paying over £800 and they finished at 10pm! Not to mention that they damaged one piece of furniture and I had to reassemble some drawers. This time I used some… Read Full Review

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★★★★★

“Efficient, Quick, Friendly, Painless and Impressive”

Written on: 25/01/2016 by Mr_W (1 review written)

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I originally researched movers to help me move my furniture from my flat to another accommodation. I had set my mind on another company but I picked M25 movers on recommendation from a friend. When I spoke to the sales people they were friendly, helpful and very professional. All my questions were answered and the price was competitive. The on site assessor was excellent. He arrived during Friday rush hour having spent time fighting traffic and still was professional and friendly. The actual… Read Full Review

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★☆☆☆☆

“Missing items!”

Written on: 13/01/2016 by robinldonovan (1 review written)

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M25 certainly deliver on cost - under half of the major companies ! Unfortunately it turns out that we paid dearly for our decision to go with a cheap option Alarm bells first sounded when we noted that throughout the inclusive packing service - none of the boxes were numbered and checked out/ back in during the move. We have relocated many times throughout the world and this has always been the norm. Our major items of furniture were also not properly wrapped and I was particularly alarmed… Read Full Review

By Gabrielmarquez

Written on: 28/01/2016

Mr Donovan

We are disappointed by your review.

We value our customers and pride ourselves on the excellent feedback we receive (see other reviews on the site). Simply, you gave us no chance to deal with your claim, you sent in the claim form and on the same day (not even an hour later!) wrote this negative review, which you duly submitted on two sites.

We do not accept that none of your boxes were numbered or checked out-this is simply not the way we operate. Our movers are all well trained and know how to pack and protect furniture. As for your missing box, I can assure you that none of our movers want your family photos..or anything else. In any event, we would of course have processed your claim in the normal way...there was no reason to prejudge us in this manner.

If you wish to speak to us about your move (we note that you never complained directly to us), please feel free to do so. We do however note that you tipped the movers well, commented on our feedback form that everything was good, praised the movers to the quality control team and confirmed that you checked the van and that it was empty. Yet you gave us 1 star, the lowest possible score, for your move! You've also so far denied all of our attempts to contact you to discuss your experience.

Did our service really merit this review?

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