M25 Movers, London Reviews - www.m25movers.co.uk

★★★★★
4.8 / 5
221
95.0% of users recommend this
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M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk

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Latest Reviews

★★★★★

“Highly Recommend M25 Movers”

Written on: 22/06/2017 by Nessa22112 (1 review written)

What a fabulous service from beginning to end. The person I dealt with was an absolute delight to arrange all the complexities of our move and always made sure we were fully informed and updated along the way. If you are planning a move ask for him! Nothing was too much trouble and at 38 weeks pregnant moving is the last thing you want to be stressful. The crew (love that M25 have cool names for each crew), arrived a little bit late due to traffic but gave us loads of warning in advance… Read Full Review

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★★★★★

“Superb service -smooth and excellent!”

Written on: 11/05/2017 by Miller312 (1 review written)

I recently moved into a new, bigger house with my husband and the children. As much as we were looking forward to our new place as much we dreaded the day we had to move. We lived in the old house for close to ten years and had amassed so much junk. Regardless it had to be done, so I contacted several companies and got quotes. Whilst they weren’t the cheapest out of all of them M25 Movers were very friendly and came across most professional. Our move was a rather big job so the company sent… Read Full Review

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★★★★★

“Friendly, good value”

Written on: 21/04/2017 by NickA2017 (1 review written)

I've used M25 twice now - once to move house and once just now to get a sofa in through a first floor window. On both occasions they were very efficient and friendly and a very good price. Most recently I was impressed by the friendly customer service, especially the wonderful person I dealt with who went the extra mile to accommodate my constantly changing requirements. Recommended!… Read Full Review

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★★★★★

“The movers were very efficient, on time, loaded up...”

Written on: 11/04/2017 by ggGregory1947 (1 review written)

The movers were very efficient, on time, loaded up efficiently, double checked all the details for where they were delivering, no faults at all… Read Full Review

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★★★★★

“Fab service, fab people”

Written on: 02/04/2017

Great service, from the first contact to the packing and storage service provided. I needed someone I could trust to pack, move my household and then store it = all while I was halfway across the world travelling. These guys are great. Would not hesitate to recommend them. Great price too… Read Full Review

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★★★★★

“Very professional and friendly team!”

Written on: 23/03/2017 by VivianaFranklin (1 review written)

Thank you to M25 Movers who made our move so easy and (dare I say) pleasant...the teams (Optimus & Ruff Ryders) were all on time, extremely professsional and friendly. We would definitely recommend them and use the team again… Read Full Review

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★★★★★

“Good team of professionals ”

Written on: 10/03/2017 by Rinat_S (1 review written)

It was a great pleasure to meet this highly professional fuys. They were not only on time but also helped me to assemble the furniture. Many thanks Rinat… Read Full Review

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★★★★★

“Fast, professional and hard work”

Written on: 09/03/2017

A big thank you to the A team for packing and moving us today! They worked fast, efficiently and were professional all the way through. They tackled a lot of stairs and many boxes and still completed the move in less than a day. They made our life so much easier by removing one of the biggest hassles and stresses of moving. Thank you A team!… Read Full Review

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★★★★★

“Great service! Flawless!”

Written on: 05/03/2017 by TTinUK (1 review written)

The guys turned up before 8 that I really appreciated because I am usually early. They didn't stop for a minute and by 12 we hit the road. I seriously had doubts that it is possible to move me in one day, but I was proved wrong. They have helped me every time I had a question despite probably my presence was rather disturbing... (my fault guys! sorry!) By half past 3 I was at my new place with all my things in the flat. Everything has been packed safely and professionally, all boxes marked… Read Full Review

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★★★★★

“With a smile”

Written on: 03/03/2017 by Cowan487 (1 review written)

The m25 team was fantastic from start to finish. They arrived the day before to pack quietly and efficiently. On the day, they got to it without any fuss and we're really careful dismantling our furniture. Another van arrived to help out and the team was incredibly patient while we waited to get our keys to the new place. Once in, they made light work of the job and went to great pains to ensure our needs were met (boxes in the right rooms, furniture set up good as new etc.) Huge thanks to the… Read Full Review

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★★★★★

“A great team”

Written on: 11/02/2017 by Priscillau1988 (1 review written)

I moved from SE1 to W1 with the Bumblebee team, a team of 5 men. They were punctual, polite, really quick and efficient. I would not think twice about recommending them to friends and colleagues as well as reusing M25 again myself… Read Full Review

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★★★★★

“Great service provided”

Written on: 28/01/2017 by 388Ashby (1 review written)

This is a review for the A-Team at M25 Movers. I moved from SW1 to WC2N with a three- man crew who were fantastic; not only were they expeditious, careful and totally professional, but they had to contend with 56 stairs (no lift) carrying large pieces of furniture and huge fridge/freezer. It was not an easy move considering the absence of a lift, but the Team executed the move without a murmur of dissatisfaction. I would recommend M25 without hesitation to anyone contemplating moving; you… Read Full Review

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★★★★★

“Great”

Written on: 25/01/2017 by 3Kinney (1 review written)

Team Ruff Ryder's were there on time. Very efficient and friendly service. Thank you!… Read Full Review

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★★★★★

“Perfect on moving day!”

Written on: 17/01/2017 by jimgator_99 (1 review written)

I booked a team of movers to help move my 2 bedroom flat from West Ken to Bayswater and it could not have been easier. They showed up on time (a few minutes early actually), were quite professional, treated our belongings well, put the boxes in the rooms that I asked them to, and finished almost 30 minutes early. I would definitely recommend M25 Movers and will be using them again!… Read Full Review

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★★★★★

“14 mile move North London to Se25”

Written on: 06/01/2017 by Franjam6672 (1 review written)

Very good service. Friendly man came to do pre move survey. Booked us in for two weeks later. On the day 3 men and van arrived on time, 8am. Got straight on with it. Professional and Friendly. Did not even stop for a cup of tea. Kept checking what needed taking if unsure. Packed by 10:30 and arrived new house by 12pm, unpacked by 2pm. All good… Read Full Review

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★★★★★

“Optimus prime”

Written on: 21/12/2016

The team Optimus were great. Really helpful. They did it within 2 hours, even though I was happy for them to take their time because the boxes were heavy. Well done team… Read Full Review

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★★★★★

“No stress at all!”

Written on: 10/12/2016

I would recommend M25 removers. I was a bit nervous choosing a removal company, but it turned out to be a stressless experience with M25. I booked service without packing, only removal. However, they still provided wardrobe boxes and even wrapped some items they thought were not packed securely by me! The boys worked hard. The company delivered everything and more, as promised! And there were no extra charges despite the fact that they needed to call for extra help (one more person joined… Read Full Review

By Gabrielmarquez

Written on: 12/12/2016

Dear Sir/ Madam

Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to the movers.

As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.

Kind Regards

The M25 Movers Team

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★★★★★

“No nonsense No hidden costs and friendly customer service.”

Written on: 05/12/2016 by DavidWebbie1 (1 review written)

I chose M25 Movers as the company was recommended to me by my brothers’ mate who had used them in the past. It’s not easy to find a decent moving company these days but M25 Movers got the job done without any of the usual unrealistic offers or hidden costs. They were friendly from the start and did not disappoint me. All my stuff remained intact and they even finished half an hour earlier than estimated in the offer. I am very happy and would always recommend using M25 Movers… Read Full Review

By Gabrielmarquez

Written on: 12/12/2016

Dear Sir/ Madam

Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to the movers. As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.

Kind Regards

The M25 Movers Team

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★★★★★

“Recent smooth move”

Written on: 09/11/2016 by Julietteg452 (1 review written)

They were punctual and very fast workers. Very careful dismantling furniture. They were extremely well organized in their team work.The rate was very reasonable and i will definitely use them again. They were recommended to me by my daughter who recently experienced the same good service from them… Read Full Review

By Gabrielmarquez

Written on: 22/11/2016

Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to your movers.

As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.

Kind Regards

The M25 Movers Team

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★☆☆☆☆

“Terrible. Beware!”

Written on: 09/11/2016 by 468Hammond (1 review written)

I decided to go with M25 Movers as their reviews were good even though they are not the cheapest. We agreed a date and I paid the deposit. Unfortunately works on my new flat was delayed and thus I had to change my moving date. It was only when I called M25 Movers, that I found out that I would lose my deposit since it was less than 7 days till the moving date. This info was NOT in their confirmation email but embedded in the middle of their Terms & Condition webpage. I would not have paid the… Read Full Review

By Gabrielmarquez

Written on: 12/11/2016

Dear Ms Lim

We are disappointed by your review. If you had made a direct complaint to us in the normal manner, we would have dealt with it ourselves and investigated.

As it is, you just chose to write an extremely negative review which did not reflect reality. When you booked, we outlined the cancellation policy. You telephoned to cancel with less than 48 hours notice, giving us no opportunity to fill the slot and therefore causing us financial loss. It is normal practise to charge a cancellation fee in such circumstances.

We consider that you writing a review about what happened, instead of raising the issue with us is defamatory because it does its utmost to negatively impact the company and cause it to lose business.

The easiest thing to do is to try and damage a hard earned reputation behind the key board; it can sometimes be harder to pick up a phone and try and resolve an issue in an amicable way. There are people with jobs and families on the other side too.

Kind Regards

M25 Movers Ltd

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Allondon123's Comment

Written on: 12/11/2016

I would like to stress that this is exactly the kind of treatment I am now expecting from M25. They are the only ones with families. They are always in the right, everyone else is in the wrong or loaded with money.
I have a family too. I don't have £200 to throw away. I am on fixed wages and have budgeted carefully for the move. Now I have to prioritise the essentials since you decided to take £200 from me.
I tried to come to an amicable agreement with you on call and in email correspondence but you wanted everything done on your terms and only on your terms. Everyone else can lose out but not you.
I am a person trying to get by in life and do well by others. You refused my offer to meet you half way but you want what you think is yours.
As I really need the money, I have no choice but to recoup via the courts.

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Allondon123's Comment

Written on: 12/11/2016

Dear M25 Movers,
As mentioned, you did NOT tell me about the cancellation policy when I paid the deposit. You could wait to get me to part with my money for the deposit. Even your Sales Manager implied so as he said to me that your sales representative couldn't possibly go through your T&C during a sales call. Later you took more money from my credit card without my consent.

I tried to initiate your complaint procedure but you refused my request.
The purpose of online reviews is to inform others. In this case, you took money from my credit card without my consent thus I am informing others to be on their guard of such possibility in the event they are contemplating using your service. Using website like AnyVan would have saved me so much grief and I would definitely recommend instead for removal service.
I too earn my wages and have a family to feed. My hard earned money was taken by you without so much as by your leave with you being your own judge and jury. I tried to meet you half way but you wouldn't even consider it. In addition, your legal team tried to misled me in their email response when I told them I will be exercising my right to file a complaint with the Small Claims court.

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