M25 Movers, London Reviews - www.m25movers.co.uk

★★★★★
4.8 / 5
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M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk

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Latest Reviews

★★★★★

“Best ever!”

Written on: 09/07/2014

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After comparing a whole lot companies and getting quotes from around six of them M25 movers presented me with the most realistic offer. Also they came across as professional and I wasn’t let down. On the day of my move the company sent a team of six guys for the job and they got my stuff from A to B within the estimated time. One of the movers saw to it that all my cabinets and other large furniture were disassembled at my old place and reassembled perfectly in my new house without any… Read Full Review

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★★★★★

“Speedy friendly moving hero's! ”

Written on: 25/06/2014 by Hewittcb311 (1 review written)

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Professional friendly and a work ethic that demonstrated an eagerness to complete the job within the allocated time. … Read Full Review

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★★★★★

“Absolutely fantastic!”

Written on: 23/06/2014 by harrietrainbow (1 review written)

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I was a little sceptical about a per hour service as I often wonder whether this means that the movers will take their time and cost you just as much as a fixed rate service. However, they came with 3 men and were literally running up and down the stairs non-stop for 3 hours without breaks. Very impressed! They also organised the lorry fantastically so my belongings looked security and tidy. Can not recommend these guys enough! Very polite and helpful team. Will definitely be using again! … Read Full Review

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★★★★★

“Amazing company!”

Written on: 09/06/2014 by Gtyreuio (1 review written)

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I was so impressed with our removal team. They were friendly and polite but worked really fast and managed our expectations in terms of time. I cannot recommend them highly enough… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/06/2014 by wgHurley30 (1 review written)

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The movers were polite courteous helpful and very professional. Everything was moved with great care. Would highly recommend for a move large or small… Read Full Review

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★★★★★

“Best movers ever!”

Written on: 05/06/2014 by LeeMon (1 review written)

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My wife called to get a quotation from M25 movers. They sent somebody to our flat the same day to provide a personalised quotation. The quotation was very competitive and included the packing option. The movers arrived on the day and had our entire flat packed up in a few hours. They worked tirelessly, took great care with the items and were incredibly fast. They wouldn’t let us lift a finger to help. We were originally going to via our storage unit to collect more items but due to… Read Full Review

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★★★★★

“Easiest move ever!”

Written on: 03/06/2014 by Juliet77 (1 review written)

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The moving team arrived on time and packed and loaded everything in 4 hours. The movers were polite and efficient and we experienced no breakages. I offered them a tea or coffee a few times but they just wanted to carry on working and get the job done!I would have no hesitation using them again. The move was stress free and i even went out for coffee in the morning while they packed up… Read Full Review

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★★★★★

“Used M25 for three moves + recommended to my friends”

Written on: 02/06/2014 by KevinInLondon (1 review written)

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I cannot recommend this company enough. I have used them for 3 home moves in London and they provide the same standard and quality of service each time. Prompt - they are either slightly early or on time, every time. And they arrive ready to begin... you should just get out of their way and let them work! Polite - always such a pleasure to deal with the guys that arrive to do the move. Any questions are answered, lots of smiles, and happy to accommodate any of my little requests for… Read Full Review

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★★★★★

“Great value and great service”

Written on: 31/05/2014 by Salazarob179 (1 review written)

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The three guys that did our move were polite and pleasant to deal with and totally ungrumbling about the fact that we were moving out of a third floor flat. They worked tirelessly all morning without a rest and achieved in three hours what would have taken us two days at least. They helped us repack stuff that they thought looked a bit vulnerable and were careful with our belongings. Bearing in mind what it would have cost to hire a van and do it ourselves, the service was really good value. I… Read Full Review

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★★★★★

“Highly recommended!”

Written on: 17/05/2014 by dai_bach (1 review written)

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Found this company through manwithavan.co.uk. Needed a removal firm to move contents from a 2 bedroom flat at short notice. Got a quote from M25 Movers almost immediately which was confirmed with a quick phone call. I asked to extend the quote for packing the contents and they sent someone round to the flat the next day to check what would need to be done. Phoned to say he was delayed in traffic, but still arrived within an hour of the original time. On move day the guys turned up on time and… Read Full Review

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★★★★★

“Fantastic Service ! Stress Free ... ”

Written on: 13/05/2014 by RaimondK (1 review written)

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We booked a very last minute move with M25 Movers last week-literally for a move the same week. They managed to slot us in, despite ours being a reasonable sized move. There was an added stress to this move for us, as my wife is seven months pregnant and it was therefore of the utmost importance that it went smoothly. We were pleasantly surprised by this company. Nothing was too much effort for them. The customer service team were delightful and fulfilled all our last minute requests. The… Read Full Review

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★★★★★

“Amazing Company”

Written on: 12/05/2014 by predd (1 review written)

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I was compelled to write a review after having another great experience with M25 Movers. They moved us for the second time about a week ago. When I phoned to enquire about a quote, I was impressed that the sales assistance immediately recalled my previous move. He again gave me a very competitive quote and I was impressed by how easy and efficient the reservation process was. This is always appreciated when there are so many other things to think about when moving house! The crew that moved us… Read Full Review

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★☆☆☆☆

“Movers great, boss a disgrace”

Written on: 11/05/2014 by Terryeg1948 (1 review written)

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DISGUSTING. My card details were taken for a £25 deposit, and told to give the remaining £95 to the drivers in cash. Once moved, and having handed over £100, the drivers said that their boss had advised that no deposit had been paid. Upon calling the boss, and after being shouted at when I asked what he expected me to do (in a brand new area, short on the money having not been told, and no idea where the nearest bank was) he told me to "just go to a cash point and take out the rest" and then
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By Gabrielmarquez

Written on: 12/05/2014

Dear Ms. Honan,

I write regarding the two reviews that you have recently posted about my Company.

As you know, the reviews do not represent the facts of what occurred. I can only give you the benefit of the doubt and assume that the reviews were posted in anger, rather than in a bitter attempt to ruin my Company's reputation.

With regards to the actual facts of what happened, you called my Company on Saturday afternoon (10 May) begging us to move you the following day. Although as a matter of policy, we don't work on Sundays, we made an exception in your case because you seemed to be in difficulty and booked you in. The reservation was made but unfortunately the credit card that you gave was declined and so we did not manage to take a deposit from you. Instead of bothering you about this on a Saturday evening and given that the amount required was only £25.00 and we were to see you the following day, the sales representative did not call you back about this but left it to the movers to discuss this with you the following day.

On Sunday afternoon you called my sales representative to ask why you were being charged for the whole amount of the move. He explained to you that your card had been declined but you then started screaming at him, asking how you were to get the additional £25.00 and that it was very inconvenient for you. You began to swear and told the movers (who you admit in one of your reviews to being 'great' and who had by then finished the move) to go and 'f.. themselves' and you left them without payment.

Your behaviour toward my employees is disgraceful and even worse, when considering how we went out of our way to fit you in at the last minute on a Sunday and decided not to contact you again on the Saturday to obtain the deposit only because we did not want to inconvenience you on a weekend. From the fact that your credit card was declined and that you became so terribly rude when asked to give the additional sum on the Sunday, I assume that you are in some sort of financial difficulty and unfortunately my Company finds itself at the receiving end of your anger.

no good deed go unpunished

Regards

Gabriel, Director M25 Movers Ltd

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Legalbunnyoflondon's Comment

Written on: 16/05/2014

You can't start implying people are in financial difficult with no evidence Mr Gabriel Suissa. And you'd probably be pretty daft to start threatening people with legal when the whole point of the new defamation act 2013 is to stop frivolous claims being brought, so.. learn to apologise and maybe you won't have to skip the country when the poop hits the fan and start another company somewhere new.. As did the person with your namesake, Gabriel Suissa of Great Van lines...

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Octarine's Comment

Written on: 18/05/2014

In disputes such as these, I find that one can only uncover the truth by looking at the details that are a matter of public record and therefore can be proven - or not, as the case may be. Here's such a detail from Gabriel's response:

"Although as a matter of policy, we don't work on Sundays, we made an exception in your case because you seemed to be in difficulty and booked you in."

According to your company website, Mr... Suissa (?) that is simply not true. A quick look at your own FAQ has confirmed that you DO work on Sundays.

If you have lied about a silly, inconsequential thing like that, one is likely to conclude that your entire response to (and conjecture about!) the reviewer is equally dubious.

It appears that you got somewhat carried away with your attempt to discredit the reviewer and as such, any loss of reputation that may arise from this incident is solely of your own doing. This is not the way to do business, is it?

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Zz5525's Comment

Written on: 20/05/2014

He did the exact same thing to us and started to threaten and bully with legal action. Gabriel is a horrible individual with little or no manners and an uncouth belief that he is always in the right.

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Report this review Read 4 Comments
★★★★★

“Great work.”

Written on: 30/04/2014 by KaylynnHoffman (1 review written)

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Thank you M25 Movers for a superb job. You were hard working, fast and extremely efficient in all you did on the day we moved house and you made it a stress-free experience for us. Thank you - we will not hesitate to recommend you highly to our friends and family… Read Full Review

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★★★★★

“excellent and reliable service”

Written on: 27/04/2014 by Ellisrv1971 (1 review written)

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they came to my rescue while i was let down by a removal company on the day of my moving. i was so upset and angry with the company who i have made the arrengment 4 weeks in advance. in a way i am glad that happend, becuase they would not do the job as good as these three young men. they were hard working, reliable, honest and well manered. I have offered them drink, but they carried on working and didn't even take a short break for a glass of water as many workers do. their service is… Read Full Review

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★★★★☆

“Good service”

Written on: 26/04/2014 by Frances81 (1 review written)

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An earlier review from me said Had good service but was unable to get a response re an issue that had occurred, that has now been rectified satisfactorily however I canot log in to amend original post. Have asked review centre for assistance. Pleas note m25 removals good service!… Read Full Review

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★★★★★

“All round, a great service”

Written on: 23/04/2014 by chalcot (1 review written)

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Fantastic service. The guys couldn't have been more helpful. Arrived on time, moved everything we needed moved, nothing was too much trouble. A pleasure to deal with… Read Full Review

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★★★★★

“Just brilliant ”

Written on: 16/04/2014 by Jgc70 (1 review written)

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I needed to move quickly as the sale of my flat accelerated and m25 were brilliant. From first contact with Paolo, through to Edy and the team on moving day - nothing was too much trouble. Thank you guys!… Read Full Review

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★★★★★

“Do what they say they will... and then some. :)”

Written on: 16/04/2014

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They arrived on time, took a look at the property, did the remaining packing that was required, loaded the van whilst finishing off the packing, arrived at location and took everything up to the new flat. We took the option to pay by the hour; which meant that we only paid for the time we used and for the boxes we used. The price we were quoted, and the one we paid were both very competitive. They weren't the absolute cheapest company we had a quote from (difference with the cheapest quote… Read Full Review

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★★★★★

“Painless move”

Written on: 08/04/2014 by blinf (1 review written)

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Cannot fault anything about the service that I received from M25 movers. They were due to arrive between 12-3 in the afternoon, and kept me updated on their whereabouts until they arrived at 2.30. Moved and unpacked all belongings (including some large furniture) in about 30mins at each end, meaning that I was completely moved in in under 2hours (including an 8 mile drive across London!). Very impressed, and will be using them for the next move… Read Full Review

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