ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
4.3 / 5
7
87.0% of users recommend this
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★★★☆☆

“Good!”

Written on: 21/08/2015 by kiMcMahon176 (1 review written)

Good service, but it's time consuming. We got our flights and it works out fine. There may be issue there and here, but every issues is solved. The flight price is decent. We appreciate your hard work… Read Full Review

Asapsupport's Comment

Written on: 24/08/2015

Dear Customer,

Thank you for your review. We highly appreciate any feedback that might help us improve the service.

We wish you a great flight and please don’t hesitate to contact your travel agent directly should you have any concerns regarding your trip.

Kind regards,
ASAP Tickets team

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★★★☆☆

“variable service”

Written on: 14/08/2015 by primerouso (1 review written)

This was a last minute booking to Mexico. Their "too good to miss" price when you search is usually not what you are going to get unless you are very flexible with your dates. However, having said that, they were still able to get me a reasonably priced airfare 1 week before flying to Cancun. But it was not without its hassle. The first agent I spoke with , was very inexperienced and messed up our booking resulting in a cancellation of our flights. When that happened, she said the best she… Read Full Review

Asapsupport's Response to primerouso's Review

Written on: 18/08/2015

Dear Customer,

Thank you for your review. We highly appreciate any feedback that might help us improve the service.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

We always strive to provide the lowest price for our customers that are not available online.

The airlines change their fares and the availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. The airlines manage their seat inventory through their reservation systems. In most cases, they decrease or increase the seat inventory (and thus the fare availability) based on many factors which may include for example reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can it guarantee that the airlines will not release cheaper seat inventory.

We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right.

We wish you a great flight and please don’t hesitate to contact your travel agent directly should you have any concerns regarding your trip.

Kind regards,
ASAP Tickets team

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★★★☆☆

“philippines”

Written on: 13/08/2015 by fyWilliams1961 (1 review written)

The thing I did not like was that I was quoted a price of $948, then it went up to $1055 and made a reservation with that price in mind. Eventually I ended up having to pay $1076. But the rep did a great job in going the extra mile. It felt a littl3e like extortion. I needed tickets without much warning so I am grateful for the price on such short notice… Read Full Review

Asapsupport's Comment

Written on: 17/08/2015

Dear Customer,

We always strive to provide the lowest price for our customers that are not available online.

The airlines change their fares and the availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. The airlines manage their seat inventory through their reservation systems. In most cases, they decrease or increase the seat inventory (and thus the fare availability) based on many factors which may include for example reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can it guarantee that the airlines will not release cheaper seat inventory.

We wish you a great flight and please don’t hesitate to contact your travel agent directly should you have any concerns regarding your trip.

Kind regards,
ASAP Tickets team

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★★★☆☆

“The representative was very kind, courteous and diligent”

Written on: 12/08/2015 by Underwood186 (1 review written)

I was disappointed that I had been drawn in by a low fair that will be available in 6 months. The representative that helped me was courteous and respectful, and he did everything that he could in order to find the best deal for my trip. Unfortunately, he couldn't find anything better than what I was able to find on my own, but I appreciated his effort. I was not pleased with the length of time that I spent on the phone trying to find a low cost flight that it my schedule. I was also not… Read Full Review

Asapsupport's Comment

Written on: 17/08/2015

Dear Customer,

Thank you for your review. We highly appreciate any feedback that might help us improve the service.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

We usually call our customers back within 30 minutes to save their time while we provide detailed quote based on flight preferences they tell us. Part of this procedure is to double-check availability on selected dates.

Since our best contracts are unpublished it takes time to manually create the best itinerary for each and every customer.

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

Kind regards,
ASAP Tickets team

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★★★☆☆

“Generally good service”

Written on: 20/06/2013 by Brandon30 (1 review written)

Generally good service in particular the personell, but not enough inspiration to help figure out the best deal for a customer like myself… Read Full Review

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★★★☆☆

“I was referred to asaptickets.com by a relative who...”

Written on: 18/06/2013 by Mr.Belldon (1 review written)

I was referred to asaptickets.com by a relative who used the company. I first spoke to agent Destin and he was not very courteous as I was explaining my plans for travel. He was pushing for the cheapest price without acknowledging my inflexible departure dates and location leaves, and sent an email with incomplete and incorrect information. I decided to give another try for another name. I spoke with agent Charlie and he was very helpful and patient, and purchased tickets through him… Read Full Review

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★★★☆☆

“No happy”

Written on: 30/05/2013 by Dper (1 review written)

I was very disappointed when I found a ticket price and when I call I was informed that that price was for 6 months before your trip… Read Full Review

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