ASAP Tickets Services Reviews - www.asaptickets.com

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Latest Reviews

★★★★★

“Thank you for amazing job !!!!”

Written on: 23/06/2016

I would recommend this site , to all of my friends . Grate service , so professional , amazing price not close with another website . i am so happy i found them !!!… Read Full Review

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★★★★★

“Great Experience”

Written on: 16/06/2016 by mizznaj (1 review written)

Milton helped to make my experience with International Travel Network as smooth as possible. He was very patient with me as I was quite indecisive and kept changing my travel dates. He worked diligently to get me a quote with each travel day I proposed. He was great in following up with me to make sure I was well taken care of. I was initially skeptical about International Travel Network since I found them through a general Google search and wasn't exactly sure how legit this business was (with… Read Full Review

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★★★☆☆

“Long Trip.”

Written on: 15/06/2016 by 2umestone (1 review written)

The last time I flew to London my arms got really tired. So I coasted for a while and then I was fine. Next time I'll bring something to eat because I got really hungry and had to wait until I got there for some fish and chips. The beer was warm but still very good… Read Full Review

2Umestone's Response to 2umestone's Review

Written on: 15/06/2016

The same thing happened to me too.

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Asaptickets's Response to 2umestone's Review

Written on: 20/06/2016

Thank you for finding time and sharing your experience.
To be able to avoid this situations in future and improve customer service and investigate your case we will need your contact information, so we can get in touch with you.
On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and your email address.
You will be contacted by one of our representatives shortly.

With kind regards,
ITN Team

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2Umestone's Response to 2umestone's Review

Written on: 15/06/2016

The same thing happened to me too.

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★☆☆☆☆

“Very unreliable”

Written on: 08/06/2016 by Gauthier41 (1 review written)

I was given a quote and told I could ticket at that price the following morning. The agent was supposed to send me an itinerary by e-mail which I never got. Further, he did not call me the next morning or afternoon and finally when he called late evening after a number of messages from me, he told me the fare had gone up by about $200 per ticket and that the fare had increased by morning so it would not help me even if he called… Read Full Review

Asaptickets's Comment

Written on: 09/06/2016

Thank you for finding time and sharing your feedback with us.
We are sorry for the inconvenient situation and miscommunication created between you and the agent.
We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right. Your review was already forwarded to our Compliance Department for further investigation.
You will be shortly contacted by one of our representatives.

With kind regards,
ITN Team

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★★★★★

“A new Customer For Life!”

Written on: 07/06/2016 by michellemann65 (1 review written)

First I have to say my customer Service rep was phenomenal !!! Looking online for same flight dates airport and all was over 730 and Up! Well he got it for me for 518 round trip to Ireland! from 6/21 till 7/29 to see my mom! I have nothing but great things to say about the person I dealt with and this company! the person I dealt with trust me went out of his way even phoned me back he said within 10 mins well it was less! I will never use priceline or any other company again! I AM SOOOOOO… Read Full Review

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★★★★★

“Simply Outstanding”

Written on: 01/06/2016

I am very wary of third party Airline Flight Tickets Sale operators because of so much fraud and if anything happens you are left in dark they disappear on you and you can not get hold of them On this moment I am busy researching and inquiring about flights extensively asking questions really giving the agent a big task My agent at .asap.com/flights is going the extra mile for me to get me the best, cheapest, most reliable, safest route possible so I did not even book / reserve the… Read Full Review

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★☆☆☆☆

“The worst service”

Written on: 29/05/2016 by McCabe423 (1 review written)

The worst service ever. I bought a ticket from Cleveland Ohio to Cairo Egypt. They arranged the whole trip which had airCanada as one of the airlines. They took my data and knew that I am not American so that I have to acquire a transit visa to be able to transit in Canada, but they did not tell me. I booked the ticket on March 5th and on April 21st I knew by chance that I may need a transit visa, so I sent them an email asking if I really need visa as this is my first time to book a ticket… Read Full Review

Asaptickets's Comment

Written on: 10/06/2016

Thank you for taking time and sharing your feedback.
We strive to place our customers at the center of our service, so when we get things wrong or fail to meet your expectations we welcome the opportunity to make things right.
On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and your email address. We will investigate your case and get in touch with you shortly.

With kind regards,
ITN Team

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★☆☆☆☆

“In using ASAPTickets.com site, they show you a teaser...”

Written on: 20/05/2016

In using ASAPTickets.com site, they show you a teaser rate then you are forced to talk to an agent who will then get your desired travel dates to search for you, and the 'teaser' rate that was great (and ridiculously low-priced) never comes to fruition! Instead, the agent will call you back later on, and the fare is hundreds of dollars above that teaser rate that prompted you to inquire from this company, in the first place!! To top it all off, whatever price the agent can find for you, is… Read Full Review

Asaptickets's Comment

Written on: 23/05/2016

Thank you for your review. We highly appreciate any feedback that helps us improve our customer experience. We always strive to provide our customers with the lowest prices that are not available online. Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day. We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory.
On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and your email address. We will investigate your case and get in touch with you shortly.

With kind regards,
ITN Team

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★☆☆☆☆

“Bait and Switch”

Written on: 29/04/2016 by Kaila1981 (1 review written)

You give thier seach engine the dates you wish to travel and expect pricing based on those dates. In my case June. They returned a fare oanly valid October through November, and you have to click on a hidden link to find that out. The customer agent want to convince me that this was normal. It may be in other conuntries but not here in the US… Read Full Review

Asaptickets's Comment

Written on: 04/05/2016

Dear Customer! Thank you for your feedback! We do value each and every one of our customers and we are sorry to hear that your experience with us has not been a pleasant one.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

Since our best contracts are unpublished it takes time to manually create the best itinerary for each and every customer.

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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★☆☆☆☆

“ASTERIX *”

Written on: 08/04/2016 by slydo (1 review written)

Don't forget to click on it.... That is a ''TRAP'' Who will travel to Australia from North America for 7 days....When you have at least 4 days of travel round trip. THIS IS A JOKE… Read Full Review

Asaptickets's Response to slydo's Review

Written on: 13/04/2016

Thank you for your feedback! We do value each and every one of our customers and we are sorry to hear that your experience with us has not been a pleasant one. On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and the email address that was provided to our agent. We will research this issue ASAP.

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Slydo's reply to Asaptickets's Comment

Written on: 13/04/2016

I do not think that you are not giving good services.

It is just the fact that you give hope for a price that NO ONE will ever have.

The price with ASTERIX '' * '' is a way to ATTRACT clients on your site.

But it is just giving a REALLY BAD DISAPOINTEMENT compare to the REAL price you quote after.

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★★★★☆

“Straight Forward and Good Price”

Written on: 02/04/2016

Just purchased my tickets for a summer trip. Agent was pleasant and informative. Ticket to Japan was $300 less expensive than we could find on other websites and $700 less expensive than through the airline. I would use again. Always a leap of faith when giving credit card info to company unknown to me but worked out well… Read Full Review

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★★★★★

“THE BEST AGENT”

Written on: 02/03/2016

Yesterday agent help me to purchace ticket going back to the philippines. I am satisfied with her sevice a got the ticket in 1 hour she even did online check in. I was in the airport and the flight was cancelled due to bad weather and was reschedule today at @ 22:00. The purpose of my flight was emergency because i have to attend the funeral of my brother. Due to this cancellation i can not make it. So i called agent fernando last night and he help me to refund my ticket. To all agents thank… Read Full Review

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★★★★★

“Was very patient”

Written on: 01/03/2016 by Haileey72 (1 review written)

I really appreciated the agent that worked with me. His patience was to be admired. I bought my tickets for a trip of a life time - he guided me through the process and since then has checked just to make sure I am happy and even took care of getting my seat assignments. I know very little about computers and even that he helped me with. So my trip is still ahead of me so my prayer is that this all a reality. For my agent it was a job well done, My only complaint was it was all so very fast and… Read Full Review

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★★★★★

“As I stated before on the review I did after I...”

Written on: 21/02/2016 by Clifford65 (1 review written)

As I stated before on the review I did after I purchased the ticket for my fathers travel.You agent was very helpful ,she guided me till the end of the transaction and did an excellent job on following up.Great customer service provided by your agent… Read Full Review

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★☆☆☆☆

“sucks”

Written on: 19/02/2016 by chubba1207 (1 review written)

BS! ads. everyday just to get ppl to call them.deals r not true...it BS… Read Full Review

Asaptickets's Response to chubba1207's Review

Written on: 19/02/2016

Thank you for your feedback.
We always strive to provide our customers with the lowest prices that are not available online.
You can find every day a lot of grateful customers that are happy with the price quotes offered by our agents, who are making business with our company for years.
For example, our TrustPilot page got almost 3 000 reviews with more than 80% of them being 5/5 stars. Additionally, ITN - the company we are a part of - got accredited by BBB in 2007 and received an A+ rating.
Please provide us your first and last name sending us an email for further investigation.

With kind regards,
ITN Team

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★☆☆☆☆

“Not ASAP”

Written on: 19/02/2016 by GradyFischer (1 review written)

It's not an ASAP service and the rates that I was provided were higher than its competitors… Read Full Review

Asaptickets's Comment

Written on: 19/02/2016

Thank you for your review.
We usually call our customers back within 30 minutes to save their time while we provide detailed quote based on flight preferences they tell us. Part of this procedure is to double-check availability on selected dates.
Airlines change their fares and availability of the seats on daily basis, that is what the price for your selected date and destination might be higher.
Please email us your contact information for providing you better price.

With kind regards,
ITN Team

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★★★★★

“I would definitely recommend asaptickets to friends. ...”

Written on: 19/02/2016 by Nylah335 (1 review written)

I would definitely recommend asaptickets to friends. Agents are nice and very helpful. My agent is prompt and understand my need… Read Full Review

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★★★★★

“Bar & Asia team are very accommodating, patient &...”

Written on: 18/02/2016 by Cooper1963 (1 review written)

They did their very best to give me the less expensive & a good airline ticket that will my budget. And I'm willing to recommend them to my friends & family… Read Full Review

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★★★★★

“Geat Agent”

Written on: 17/02/2016 by jrsterm (1 review written)

Meena is an EXCELLENT agent. Great follow-through and she LISTENS! I also liked the fact that I could call her back directly without going through a switchboard. She made every attempt to accomodate all requests. She is definitely motivated to provide excellent customer service and is an asset to your company!… Read Full Review

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★☆☆☆☆

“Unbelievable customer service”

Written on: 17/02/2016 by Tayloro121 (1 review written)

I called ASAP to check plane tickets for upcoming trip and found out it was too complicated to get simple information I needed so I told him I will check another site and hung up a phone. Five minutes later he called me back and said, " I found a $900 ticket but I am not giving it to you." and he hung up on me. What an extremely unprofessional and unbelievable person he was. I will never, ever contact ASAP ticket again… Read Full Review

Asaptickets's Comment

Written on: 18/02/2016

Thank you for bringing this issue to our attention.

We are sorry for your unpleasant experience. We place our customers at the center of our service, so when we fail to meet your expectations we do our best to make things right.

Please provide us your contact details and the name of the agent you had been dealing with for forwarding the information to our Compliance Department for further investigation.

Fell free to email us for additional information.

With kind regards,
ITN Team

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