ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
3.8 / 5
104
74.0% of users recommend this
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Latest Reviews

★★★★☆

“Dedicated to complete transaction ”

Written on: 03/08/2015 by 210Neal (1 review written)

At first I was a little skeptic on doing this transaction with ITN but they worked until everything was completed, only thing I was a bit upset with was they called three times to ensure the extra amounts were okay for them to charged to my card. I felt that this should have been stated up front. But, on the other side, I'm glad they asked instead of me discovering the extra charges when I received my statement. They were helpful, polite, and cheaper than other agencies… Read Full Review

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★★★★★

“Thank's a lot!”

Written on: 24/07/2015 by Jaylanp377 (1 review written)

5* Customer Service! Thank you for great work!… Read Full Review

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★☆☆☆☆

“Fake advertise”

Written on: 12/07/2015 by Cobb231 (1 review written)

The website fake don't leave your credit card to these people… Read Full Review

Asapsupport's Comment

Written on: 17/07/2015

Hi,

We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, to encrypt (or convert into code) your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format and then store such information in our secure database.

Since we do not control transmissions over the Internet, via commercial Internet service providers, and/or the security of your personal computer, we cannot guarantee 100 percent secure transmission via the Internet. Use of the Internet is at your own risk. Also, it is important that you take steps to protect yourself against unauthorized access to your computer and your password.

We would be more than happy to answer your questions.

Kind regards,
ASAP Tickets team

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★☆☆☆☆

“Cost me $443 more than if I booked directly with airline”

Written on: 10/07/2015 by SimoneManning35 (1 review written)

I booked with asap after finding a fare online that was cheaper than the fare they quoted. There has been a huge price drop so I called the airline to find out the penalty for cancelling and rebooking at the cheaper rate. There is no fee or penalty from the airline but I have to cancel through ASAP. ASAP is charging me $443 to cancel, in addition to the $50 fee for booking in the first place. I cannot reach a live person to talk with in customer service. Very frustrated that using the agency… Read Full Review

Asapsupport's Comment

Written on: 17/07/2015

Hi,

We always strive to provide the lowest price for our customers that are not available online.

Moreover, we’re convinced you won’t find your flight cheaper but if you find a better price on exactly the same flight within 24 hours from the purchase of your ticket elsewhere, we'll match it and send you a $50 voucher.

We are always more than happy to answer any travel or savings-related questions.

Kind regards,
ASAP Tickets team

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★☆☆☆☆

“no details on fare”

Written on: 01/07/2015 by Desmond112 (1 review written)

I was quoted a figure but was not given flight information, so it was useless… Read Full Review

Asapsupport's Comment

Written on: 03/07/2015

Dear Desmond,

Since our best contracts are unpublished and we are manually creating the best itinerary for each and every customer, you are kindly invited to call and get a detailed quote over an email within few minutes, which will probably beat online prices - check thousands of our happy customers' testimonials and see that people are saving with us every single time.

Feel free to call 888-203-0928 and get free planning with a travel expert, who knows which airline to choose and how to build a savvy itinerary with your interests in mind. We are always more than happy to answer any travel questions.

Kind regards,
ASAP Tickets team

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★☆☆☆☆

“Buyer Beware!”

Written on: 26/06/2015 by 439Ray (1 review written)

From the moment the agent answered my call I knew I was in for a short coming. None of the specials advertised applied to my travel information. In fact the special was over a month away from my initial request. I did tell the agent when asked if I was flexible, that I was but this was clearly a way to lure people in. BEWARE!… Read Full Review

Asapsupport's Comment

Written on: 17/07/2015

Hi!

We are sorry to read the review of your experience with us you recently posted on ReviewCentre.

We have special ASAP Tickets Super Saver Fare with advance purchase requirement. Thus, this option is appropriate for those travelers, who are quite flexible with their dates.

We always strive to provide the lowest price for our customers that are not available online.

Our unique airline contracts give you access to exclusive negotiated airfares and we do not charge a fee to do the research and even book your vacation.

We are always more than happy to answer any travel or savings-related questions.

Kind regards,
ASAP Tickets team

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★★★★★

“Best customer service”

Written on: 18/06/2015 by Humberto316 (1 review written)

We had a great representative Mr. Virgil and he was patient and willing to go the extra mile by making sure I was happy with all the flight details. Not only did he contact me directly but he reassured me once I received confirmation to check again and make sure I was satisfied. Thank you for making this trip possible with your low prices ASAPTickets. I'm currently looking for a family members trip coming up this summer. I will recommend this site to everyone since you cannot beat their prices… Read Full Review

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★★★★☆

“Thank you Frances”

Written on: 05/06/2015 by Isabelag186 (1 review written)

I would like to thank Frances for the hard time and the fidelity to help me find the perfect destination and price suitable with my budget. The first time I was so upset about the tricky way of the price, because when you call they tell you that price is for different time period. But the hard work and so many try and calls of Frances to help,made me happy that I called and had a pleasure to work with such great employee… Read Full Review

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★☆☆☆☆

“Cannot offer you the advertised price”

Written on: 28/03/2015 by RobertHa (1 review written)

Seemed like a pretty easy web site to use and they advertised my flight costing $565. When I called them to confirm the agent said the best he can do is $930. Very misleading advertising. I would not recommend this service… Read Full Review

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★★★★★

“Awesome!”

Written on: 17/03/2015 by JCallaghan (1 review written)

I was really surprised about prices! It's absolutely legit and I definitely recommend it to my friends. The agent I spoke with was very professional, friendly and helpful… Read Full Review

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★☆☆☆☆

“BEWARE - WASTE OF TIME”

Written on: 02/02/2015 by Cristofer30 (1 review written)

BEWARE - Site is just to sell high priced tickets - the price quoted with the travel dates and to and from chosen with the search are not available. Then high price seats are quoted. DO NOT WASTE YOUR TIME CONTACTING!… Read Full Review

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★★★★☆

“Thank You, ASAP tickets”

Written on: 16/01/2015 by rahelmike (1 review written)

I am impressed of the work that agent had done for us. He was very helpful and followed up with us until we got the ticket at a price we were looking for. My husband and I are very pleased of his work ethics. And had enjoyed working with him over the phone. I would not hesitate to call him again on my next trip abroad.Thank you very much… Read Full Review

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★★★★★

“Will continue to book with asap!”

Written on: 09/01/2015 by bgJones498 (1 review written)

It was very helpful in finding flights that is suitable to our needs as a family (traveling with a toddler) and that is affordable as well on our budget. I am so appreciative of the assistance and the helpful gesture. I definitely be a returning client. I have booked flights with this company in the past and it have proven its worth. Thank you… Read Full Review

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★☆☆☆☆

“not happy”

Written on: 15/12/2014 by FranciscoWagner134 (1 review written)

Not happy with their refund or exchange policy because beside their itn fee of $250.00 and the carrier fee is $450.00 they charge you plus a recall plenty fee by carrier when I call the carrier I found out that their are no such charges of $160.00 they only charge$450.00.The customer care said no this charge of 160.00 will also be charged because they have to pay plenty to carrier so the total amount I have to pay came up to $860.00 and I will get $260.00 refund after paying them $1120.60… Read Full Review

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★★★★★

“first time booking with asaptickets.com”

Written on: 05/12/2014 by mich27 (1 review written)

This being my first booking with ASAP I'd like to state that I have had a great experience with my searching for and booking of tickets to South Africa and back. Not only was it a pleasure and reassuring to be able to speak with an actual person on the phone but agent was very professional in his dealings with me and my requests. I also enjoyed his thoroughness and attention to detail helping me through every step of the booking process. After extensive research and searching for the best… Read Full Review

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★☆☆☆☆

“Hi I got a quote that as per Victoria it does not...”

Written on: 30/11/2014 by 203Snyder (1 review written)

Hi I got a quote that as per Victoria it does not exist are they real prices or its a way to trick customer, I am disappointed, the price I got in my email are for December 23 to January 12 2015. Dear Victoria, Thank you for your email, you guys sent me a quote for $800 by TACA AIRLINES ( see the link below), please let me know how can I buy it. Best regards that is not applicable for high season which is all december. Thank you! … Read Full Review

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★★★★★

“Speedy service”

Written on: 21/11/2014 by marbar32 (1 review written)

Fantastic service, and a giant help figuring out the world of airlines! Agent we spoke with will be the guy we use from now on to buy our tickets as we go overseas multiple times a year! … Read Full Review

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★★★★☆

“Using ASAP services for so long”

Written on: 12/11/2014 by ab.8932 (1 review written)

ASAP, has been a very reliable company, organized, they do their best to fulfill customer satisfaction I have not thought of switching to another company ever since ive been with them.Im very enthusiastic about this, the secret behind my being with this company for so long is non other than their services, The representatives are so patient, well trained ,experienced, available when you need them, calm, they really work so hard to get you a ticket which suits ya budget… Read Full Review

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★★★★★

“Great Service!”

Written on: 09/11/2014 by Mathewd262 (1 review written)

I dealt with ASAP on my ticket and he was fantastic. Efficient and very professional. I would recommend Tickets ASAP to anyone!! Indianapolis, IN (USA)… Read Full Review

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★★★★★

“Very happy with ASAPtickets service”

Written on: 30/10/2014 by bfStafford130 (1 review written)

Representative was incredibly helpful and worked with my crazy schedule and demands like a professional. he went above and beyond to get me the best price and find flights that would as easy to take as possible. He even worked in a layover that I requested. I am extremely pleased! Thank you!… Read Full Review

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