ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
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Latest Reviews

★☆☆☆☆

“In using ASAPTickets.com site, they show you a teaser...”

Written on: 20/05/2016

In using ASAPTickets.com site, they show you a teaser rate then you are forced to talk to an agent who will then get your desired travel dates to search for you, and the 'teaser' rate that was great (and ridiculously low-priced) never comes to fruition! Instead, the agent will call you back later on, and the fare is hundreds of dollars above that teaser rate that prompted you to inquire from this company, in the first place!! To top it all off, whatever price the agent can find for you, is… Read Full Review

Asaptickets's Comment

Written on: 23/05/2016

Thank you for your review. We highly appreciate any feedback that helps us improve our customer experience. We always strive to provide our customers with the lowest prices that are not available online. Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day. We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory.
On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and your email address. We will investigate your case and get in touch with you shortly.

With kind regards,
ITN Team

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★☆☆☆☆

“Bait and Switch”

Written on: 29/04/2016 by Kaila1981 (1 review written)

You give thier seach engine the dates you wish to travel and expect pricing based on those dates. In my case June. They returned a fare oanly valid October through November, and you have to click on a hidden link to find that out. The customer agent want to convince me that this was normal. It may be in other conuntries but not here in the US… Read Full Review

Asaptickets's Comment

Written on: 04/05/2016

Dear Customer! Thank you for your feedback! We do value each and every one of our customers and we are sorry to hear that your experience with us has not been a pleasant one.

The lowest price on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirement. This option is appropriate for those travelers, who are quite flexible with their dates.

Since our best contracts are unpublished it takes time to manually create the best itinerary for each and every customer.

Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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★☆☆☆☆

“ASTERIX *”

Written on: 08/04/2016 by slydo (1 review written)

Don't forget to click on it.... That is a ''TRAP'' Who will travel to Australia from North America for 7 days....When you have at least 4 days of travel round trip. THIS IS A JOKE… Read Full Review

Asaptickets's Response to slydo's Review

Written on: 13/04/2016

Thank you for your feedback! We do value each and every one of our customers and we are sorry to hear that your experience with us has not been a pleasant one. On our website in "about us" section you can find our contact information. Please email us with with following subject: Review Centre claim. In the email please specify your full name and the email address that was provided to our agent. We will research this issue ASAP.

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Slydo's reply to Asaptickets's Comment

Written on: 13/04/2016

I do not think that you are not giving good services.

It is just the fact that you give hope for a price that NO ONE will ever have.

The price with ASTERIX '' * '' is a way to ATTRACT clients on your site.

But it is just giving a REALLY BAD DISAPOINTEMENT compare to the REAL price you quote after.

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★★★★☆

“Straight Forward and Good Price”

Written on: 02/04/2016

Just purchased my tickets for a summer trip. Agent was pleasant and informative. Ticket to Japan was $300 less expensive than we could find on other websites and $700 less expensive than through the airline. I would use again. Always a leap of faith when giving credit card info to company unknown to me but worked out well… Read Full Review

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★★★★★

“THE BEST AGENT”

Written on: 02/03/2016

Yesterday agent help me to purchace ticket going back to the philippines. I am satisfied with her sevice a got the ticket in 1 hour she even did online check in. I was in the airport and the flight was cancelled due to bad weather and was reschedule today at @ 22:00. The purpose of my flight was emergency because i have to attend the funeral of my brother. Due to this cancellation i can not make it. So i called agent fernando last night and he help me to refund my ticket. To all agents thank… Read Full Review

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★★★★★

“Was very patient”

Written on: 01/03/2016 by Haileey72 (1 review written)

I really appreciated the agent that worked with me. His patience was to be admired. I bought my tickets for a trip of a life time - he guided me through the process and since then has checked just to make sure I am happy and even took care of getting my seat assignments. I know very little about computers and even that he helped me with. So my trip is still ahead of me so my prayer is that this all a reality. For my agent it was a job well done, My only complaint was it was all so very fast and… Read Full Review

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★★★★★

“As I stated before on the review I did after I...”

Written on: 21/02/2016 by Clifford65 (1 review written)

As I stated before on the review I did after I purchased the ticket for my fathers travel.You agent was very helpful ,she guided me till the end of the transaction and did an excellent job on following up.Great customer service provided by your agent… Read Full Review

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★☆☆☆☆

“sucks”

Written on: 19/02/2016 by chubba1207 (1 review written)

BS! ads. everyday just to get ppl to call them.deals r not true...it BS… Read Full Review

Asaptickets's Response to chubba1207's Review

Written on: 19/02/2016

Thank you for your feedback.
We always strive to provide our customers with the lowest prices that are not available online.
You can find every day a lot of grateful customers that are happy with the price quotes offered by our agents, who are making business with our company for years.
For example, our TrustPilot page got almost 3 000 reviews with more than 80% of them being 5/5 stars. Additionally, ITN - the company we are a part of - got accredited by BBB in 2007 and received an A+ rating.
Please provide us your first and last name sending us an email for further investigation.

With kind regards,
ITN Team

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★☆☆☆☆

“Not ASAP”

Written on: 19/02/2016 by GradyFischer (1 review written)

It's not an ASAP service and the rates that I was provided were higher than its competitors… Read Full Review

Asaptickets's Comment

Written on: 19/02/2016

Thank you for your review.
We usually call our customers back within 30 minutes to save their time while we provide detailed quote based on flight preferences they tell us. Part of this procedure is to double-check availability on selected dates.
Airlines change their fares and availability of the seats on daily basis, that is what the price for your selected date and destination might be higher.
Please email us your contact information for providing you better price.

With kind regards,
ITN Team

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★★★★★

“I would definitely recommend asaptickets to friends. ...”

Written on: 19/02/2016 by Nylah335 (1 review written)

I would definitely recommend asaptickets to friends. Agents are nice and very helpful. My agent is prompt and understand my need… Read Full Review

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★★★★★

“Bar & Asia team are very accommodating, patient &...”

Written on: 18/02/2016 by Cooper1963 (1 review written)

They did their very best to give me the less expensive & a good airline ticket that will my budget. And I'm willing to recommend them to my friends & family… Read Full Review

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★★★★★

“Geat Agent”

Written on: 17/02/2016 by jrsterm (1 review written)

Meena is an EXCELLENT agent. Great follow-through and she LISTENS! I also liked the fact that I could call her back directly without going through a switchboard. She made every attempt to accomodate all requests. She is definitely motivated to provide excellent customer service and is an asset to your company!… Read Full Review

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★☆☆☆☆

“Unbelievable customer service”

Written on: 17/02/2016 by Tayloro121 (1 review written)

I called ASAP to check plane tickets for upcoming trip and found out it was too complicated to get simple information I needed so I told him I will check another site and hung up a phone. Five minutes later he called me back and said, " I found a $900 ticket but I am not giving it to you." and he hung up on me. What an extremely unprofessional and unbelievable person he was. I will never, ever contact ASAP ticket again… Read Full Review

Asaptickets's Comment

Written on: 18/02/2016

Thank you for bringing this issue to our attention.

We are sorry for your unpleasant experience. We place our customers at the center of our service, so when we fail to meet your expectations we do our best to make things right.

Please provide us your contact details and the name of the agent you had been dealing with for forwarding the information to our Compliance Department for further investigation.

Fell free to email us for additional information.

With kind regards,
ITN Team

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★★★★★

“You are the BEST!”

Written on: 17/02/2016

We had a wonderful travel concierge Abe, and he took time to listen and made sure I know what is going on. He was patient and willing to go the extra mile by making sure I was happy with all the flight details. No matter how many requests I made about my trip, he was very kind. I would recommend this company for anybody needing travel arrangements. Thank you Abe for my experience painless… Read Full Review

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★★★★★

“She found great flight”

Written on: 16/02/2016 by LindaMJD (1 review written)

I'm so happy with ASAP. She searched, expeditiously followed up, and found a great flight to fit both my schedule and budget. I'm working with her again for a friend's trip. We went over the contract over the phone. All questions satisfactorily answered. A friend recommended ASAP… Read Full Review

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★★★★★

“Very helpful”

Written on: 16/02/2016 by Judydance (1 review written)

We booked tickets for 6 people traveling together, and he made the experience pretty easy! He was organized, so helpful and patient with every detail. The process was completed in a relatively short period of time, with his continuous support. Thank you and we will definately utilize their expertise again… Read Full Review

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★★★★★

“Great customer service! ”

Written on: 16/02/2016 by Travellicious (1 review written)

Rush is a great agent. I felt like he did anything possible to get me a good deal. I was beyond impressed by his service… Read Full Review

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★★★★★

“Fast, knowledgable, and very understanding”

Written on: 16/02/2016 by PhoebeKerr (1 review written)

Destiny was eager to help us find our tickets she gave instructions well and in a fast manner. She made finding a ticket at a good price and comfortable flight very easy. Look forward to talking to her again in the future! There was nothing negative that I could say about it… Read Full Review

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★★★★★

“proficient and professional service”

Written on: 15/02/2016 by ShaniaSpence422 (1 review written)

customer is very professional, answer all your questions, very accommodating and very patience staff and very affordable rate was given, i will definitely recommend to our friends and relatives… Read Full Review

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★★★★★

“The agent was efficient, very professional, and...”

Written on: 14/02/2016 by Rowan1975 (1 review written)

The agent was efficient, very professional, and friendly. Hope to use your company again in the future… Read Full Review

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