World Stores Reviews - www.worldstores.com

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★★★☆☆
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Latest Reviews

★☆☆☆☆

“disgraceful rip off company avoid!!”

Written on: 21/04/2015 by Shirley476 (1 review written)

How this company continue to trade is beyond me based on the reviews I've just read here seems they need to be reported to watchdog. Shame I never did my research before ordering. Placed order for new bed frame on Saturday night for delivery today (Tuesday) waited in all day, taking day off work for it not to arrive. An hour on the phone waiting to speak to somebody on a 0845 number! I have now been told it's sat at a depot somewhere but they don't know where nor do they know when it will be… Read Full Review

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★☆☆☆☆

“Joke of a company only a matter of time until they go...”

Written on: 20/04/2015 by 123giveadogabone (1 review written)

I cant be botherd to tell the whole story as I have wasted enough of my time allready thanks to world stores. Please please please save yourself the trouble and dont order from them. you will deffintly regret it. They happly admit that the customer service line takes 30+ mins to answer, then good luck to you with the unhelpfull untrained people on the other end, 2 months later still no sofa?? can they tell me why, or when it will be?? nope! how on earth can they not know when it will arraive… Read Full Review

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★☆☆☆☆

“AVOID, PAY UP ELSEWHERE, JUST SAVE YOURSELF THE PAIN”

Written on: 17/04/2015 by Beenliedto (1 review written)

I have no more to add than the others here. They just simply lie about delivery. They dont just deliver late. They do not deliver. And the only function of customer service is to tell you of what they cannot do. XDP their courier is even worse. They dont even have a person to pick up the phone. Goes to voicemail. Please see this and avoid this joke of a company… Read Full Review

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★☆☆☆☆

“Absolutely abysmal”

Written on: 15/04/2015 by Carter1961 (1 review written)

Never again do I want to deal with this company or their so called courier service I haven't got enough room on this review site to go into what happened but these are the tips that i would give to anybody if they are going to deal with them - you have been warned and they are probably second nature to a savv shopper. Always Always Always pay with Paypal - they have been brilliant Get a name everytime you ring them (my record was on hold for 25 Minutes) Keep documentation for everything Take… Read Full Review

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★☆☆☆☆

“Shocking - avoid at all costs people!”

Written on: 14/04/2015 by Han33 (1 review written)

Just requested a refund from this company after waiting 4 MONTHS for an order to be delivered. For the past 2 months I have received promises from their customer services department like 'the courier has picked it up today' and 'the item will be with you tomorrow'. I have now found out that the item has been discontinued and isn't available anyway so they have been lying through their teeth, presumably so they can hold on to my money for longer! I was promised a good will gesture to… Read Full Review

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★☆☆☆☆

“Disgraceful and utterly incompetent ”

Written on: 14/04/2015 by Stephanie4 (1 review written)

Where to start, I ordered my white bed and mattress and asked for it to be delivered for next day delivery (Wednesday). Thursday it turned up but in the wrong colour "cherry wood" also HALF the product turned up, which included my mattress and the long bed frame of the single bed. What didn't help is that I couldn't understand the delivery driver, I thought he said "hold on" so he could get rest of the stuff from the van, but no he drove off. I rang to find out where the rest of my product… Read Full Review

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★☆☆☆☆

“2 days taken off work for a delivery that is not coming!!”

Written on: 02/04/2015 by kellybastowirwin (1 review written)

I opted to buy from WorldStores for their quick delivery - what a joke! I have taken a second day off of work to wait for a delivery that is still not coming. After numerous calls and emails between WorldStores and the delivery company it transpires it is WorldStores mistake - it had been identified on day one and was still not dealt with properly. I am so annoyed - I needed that delivery by today at the latest and because of their mistake they have left me no time to source a replacement. I… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY!!!!!!!!”

Written on: 17/03/2015 by JaquanBowman (1 review written)

I purchased a sofa from this company for delivery on a booked delivery slot. It did not arrive and has still not arrived at the time of writing this review. I have chased repeatedly, so far with no response from them or the logistics company they use as to what is going on. I have subsequently Googled them & can see that I am not alone. You have been warned!… Read Full Review

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★☆☆☆☆

“Anwful Keep Away From WorldStores”

Written on: 27/02/2015 by Fletchervi13 (1 review written)

Absolute joke of a company that treats its customers with utter dis-respect ordered a bed on the Feb 23rd promised next day delivery, but still waiting after 4 days called customer service 5 times to get an update, no apologies offered, but they keep blaming the delivery company for the delay. I just gave up and cancelled the order and went to Ikea and placed an order. … Read Full Review

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★☆☆☆☆

“Awful”

Written on: 24/02/2015 by Julietteu373 (1 review written)

Do not buy from this site they are awful. Had some bedroom drawers delivered damaged twice, sent countless emails and received no response at all so had to hold for 20 minutes to speak to someone, an ecommerce website that doesn't bother responding to emails something I have never experienced before. They blamed the fact that they were too busy, wonder why given my experienced then blamed the courier!! Like it's my fault and problem which courier they use!!! I buy on line all of the time and… Read Full Review

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★★★★★

“refund”

Written on: 22/02/2015 by Gillespiehc283 (1 review written)

i sent for a item, when it got here it was not what i wanted so i contacted world stores and they refunded my money with out any problems. i can not see any problems with this company, i will be using them again, very good… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 20/02/2015 by SDA1892 (1 review written)

Worst experience ever Do not order from this third rate company - two days waiting for a delivery and now it's not coming until next week - absolute joke. I do feel for the advisor who had to ring me three days on the trot but shocking service from a poorly designed website to the cancelation of delivery after a conversation they never even had with me. If I hadn't checked status I'd still be waiting in today. God knows when the bed will arrive Update - apparently the couriers are… Read Full Review

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★★★★★

“MORE THAN HAPPY with the product and the service.”

Written on: 13/02/2015 by MAUREENSMITH2010 (1 review written)

I recently ordered a sofa from Worldstores, after placing the order I read some recent reviews and feared problems may arise. In fact it was the opposite, the service was excellent. I contacted customer service to change the delivery date which was dealt with quickly and efficiently. The sofa was delivered within the time slot which was updated by the carrier throughout the delivery date… Read Full Review

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★☆☆☆☆

“Buyer beware - no delivery, no communication”

Written on: 05/02/2015 by DeandreWatson (1 review written)

This is by far the worst company I've dealt with. I ordered a bed to be delivered next day. Over two weeks later I was still waiting and could not get through to anyone to give me a delivery date. Each time I rang customer services I was on hold for over 30 minutes (sales answer immediately!) and was told they'd look into it. I've now cancelled the order and am waiting for a refund. Goodness knows how long that will take and what hassle I'll have to got through. This company should be closed… Read Full Review

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★☆☆☆☆

“Diabolical”

Written on: 26/01/2015 by Haylee179 (1 review written)

We ordered 3 beds from leather beds world. This was on the 12th to be delivered on the 14th. On the 14th I called because we received an email with only 2 beds out for delivery. I was told after 25 mins of holding that none of the beds were coming and that they shouldn't offer next day as they couldn't do it, nor could she tell me when. We have got rid of our old beds as we were not aware they weren't coming. So I cancelled that order and was told it would take up to 5 days for a refund, we are… Read Full Review

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★☆☆☆☆

“No refunds”

Written on: 21/01/2015 by Edwards71 (1 review written)

I ordered a sofa bed online. Product was ok and also delivering. But when I opened it it was to small so I went for a refund as legally speaking on my rights and also following website instructions. They never came back to me, never answered at my mails, customer service inexistan ( don't waist time and money calling, they never answer, faxe contacts numbers on their addresses: in few words it's like a phantom company. I wonder who is behind. Please avoid them like rats. I never have been… Read Full Review

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★☆☆☆☆

“Worst Co on the internet”

Written on: 19/01/2015 by Woods344 (1 review written)

Do not use this Co for anything. Over 6 weeks to take delivery of a single internal door that it states can be delivered within 48 hours!!!!!!! The evening before the delivery day 3 mins before close of business I receive a text stating that the delivery was not being made!!! and that they would contact me the next working day, which was the next day, to re arrange and nothing. I had to make contact via e-mail as no one answered the phone ever - and then 5 days later I get told that they would… Read Full Review

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★☆☆☆☆

“Don't go near them”

Written on: 19/01/2015 by pjb_1972 (1 review written)

I placed an order for a mattress and was given a selection of delivery dates. I chose a convenient date over a week away. It didn't arrive. I phones the company and they told me the supplier had been closed over xmas, had only just reopened and was catching up with orders. I pointed out they were allowing people to choose delivery dates during the period which the supplier was closed and I was told management had been informed of this issue but clearly they weren't too bothered. I was offered a… Read Full Review

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★☆☆☆☆

“no delivery”

Written on: 15/01/2015 by werewolf70 (1 review written)

Absoloutly appaling. Ordered a door for 48 hours delivery on a tuesday just been told it still wont be delivered on fridayover 72 hours later and then act like they are doing a favour by offering a free sat delivery which they cant guarentee will happen anyway. I had to ask for refund of original delivery charge and the staff are rude rude rude!!!… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 15/01/2015

Ottoman Bed I ordered a Bed and Mattress from this company, which stated 48hr delivery, but they could meet that delivery so had to wait a further 3 days, I received no confirmation email, had to phone again on hold for 15minutes finally got through to find that the sales person had put wrong email address and also wrong delivery address, dealt with that, only to be called two days later and told that they couldn't deliver on the designated date it would be the following day, that was too many… Read Full Review

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