World Stores Reviews - www.worldstores.com

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Latest Reviews

★☆☆☆☆

“Dreadful Not Sufficient.”

Written on: 27/05/2015 by Giovannyd155 (1 review written)

Previous comment written by Director perhaps?? Dreadful, shocking, abhorrent are adjectives better suited to this company. Firstly, send out faulty goods that incidentally consisted of a small kitchen table and 4 chairs and required THREE separate deliveries. Secondly, ignore countless emails to have them uplifted. Thirdly, eventually advise a courier, XDP Express will collect. Fourthly, XDP Express fail to turn up on THREE occasions and on the FOURTH refuse to uplift said faulty goods because… Read Full Review

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★☆☆☆☆

“Dreadful Not Sufficient.”

Written on: 27/05/2015 by Giovannyd155 (1 review written)

Previous comment written by Director perhaps?? Dreadful, shocking, abhorrent are adjectives better suited to this company. Firstly, send out faulty goods that incidentally consisted of a small kitchen table and 4 chairs and required THREE separate deliveries. Secondly, ignore countless emails to have them uplifted. Thirdly, eventually advise a courier, XDP Express will collect. Fourthly, XDP Express fail to turn up on THREE occasions and on the FOURTH refuse to uplift said faulty goods because… Read Full Review

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★★★★★

“excellent service”

Written on: 20/05/2015 by peWalker234 (1 review written)

I would firstly like to say a huge THANK YOU to the lady who dealt with my query on the 7/5/15 I would 100% recommend this store to anyone I come into contact with! I have had a fantastic experience and will refer back here for any of my home needs. Thank You very much!!… Read Full Review

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★☆☆☆☆

“DREADFUL COMPANY”

Written on: 11/05/2015 by MakennaDrew37 (1 review written)

Still waiting for garden furniture we ordered on march 14th. Customer service terrible. Had to contact Worldstores twice to find out where order was then get call to say table out of stock but I should have it soon and they will let me know when, then few days later it suddenly is out for delivery. The courier they use isn't much better. Track the order and it says delivery on Wednesday, then it says check address, they have my postcode wrong, email them twice them get no response, order now… Read Full Review

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★☆☆☆☆

“Cant believe it "stung" again..”

Written on: 09/05/2015 by Critch1958 (2 reviews written)

Having previously bought a bed from an online company called "bedroom World" and suffering non delivery, wrong date delivery, goods damaged, customer services non existent and replacement items also arriving late and damaged I decided to give up before I lost the will to live and write a review warning others regards this company ( Bedroom World 8/10/13).As a result of the review I was eventually contacted by customer services representing "Worldstores" and was offered a £30 rebate for my… Read Full Review

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★☆☆☆☆

“Very disappointed with the service, would not recommend”

Written on: 06/05/2015 by nelenapaparisva (1 review written)

I ordered a wardrobe about 2 weeks ago and had specifically planned the delivery for 05/05/2015, as I work shifts and had to take time off work. At 0800hrs of the 5th May, I received a text advising that I would receiving the item anytime between 1500 and 1700hrs. By 1700hrs, nothing had arrived. I called customer services and they advised me that the item had been out for delivery since 0800hrs that day, and that I should wait until 1800hrs as the courier may be stuck in traffic. I was happy… Read Full Review

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★★☆☆☆

“next day delivery is a joke”

Written on: 01/05/2015

Having checked that a double bed with 2 drawers could be used with drawers on right side I ordered my bed on Sat am to be delivered on Tuesday, stayed in all day and never received a call re delivery time. Emailed both the delivery depot and Worldstores twice and received no reply till Thursday. Received email saying depot would contact me. Contacted on Friday by depot to say it would be delivered on Monday pm. Then emailed by worldstores to say it would be delivered Monday. Eventually… Read Full Review

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★☆☆☆☆

“disgraceful rip off company avoid!!”

Written on: 21/04/2015 by Shirley476 (1 review written)

How this company continue to trade is beyond me based on the reviews I've just read here seems they need to be reported to watchdog. Shame I never did my research before ordering. Placed order for new bed frame on Saturday night for delivery today (Tuesday) waited in all day, taking day off work for it not to arrive. An hour on the phone waiting to speak to somebody on a 0845 number! I have now been told it's sat at a depot somewhere but they don't know where nor do they know when it will be… Read Full Review

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★☆☆☆☆

“Joke of a company only a matter of time until they go...”

Written on: 20/04/2015 by 123giveadogabone (1 review written)

I cant be botherd to tell the whole story as I have wasted enough of my time allready thanks to world stores. Please please please save yourself the trouble and dont order from them. you will deffintly regret it. They happly admit that the customer service line takes 30+ mins to answer, then good luck to you with the unhelpfull untrained people on the other end, 2 months later still no sofa?? can they tell me why, or when it will be?? nope! how on earth can they not know when it will arraive… Read Full Review

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★☆☆☆☆

“AVOID, PAY UP ELSEWHERE, JUST SAVE YOURSELF THE PAIN”

Written on: 17/04/2015 by Beenliedto (1 review written)

I have no more to add than the others here. They just simply lie about delivery. They dont just deliver late. They do not deliver. And the only function of customer service is to tell you of what they cannot do. XDP their courier is even worse. They dont even have a person to pick up the phone. Goes to voicemail. Please see this and avoid this joke of a company… Read Full Review

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★☆☆☆☆

“Absolutely abysmal”

Written on: 15/04/2015 by Carter1961 (1 review written)

Never again do I want to deal with this company or their so called courier service I haven't got enough room on this review site to go into what happened but these are the tips that i would give to anybody if they are going to deal with them - you have been warned and they are probably second nature to a savv shopper. Always Always Always pay with Paypal - they have been brilliant Get a name everytime you ring them (my record was on hold for 25 Minutes) Keep documentation for everything Take… Read Full Review

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★☆☆☆☆

“Shocking - avoid at all costs people!”

Written on: 14/04/2015 by Han33 (1 review written)

Just requested a refund from this company after waiting 4 MONTHS for an order to be delivered. For the past 2 months I have received promises from their customer services department like 'the courier has picked it up today' and 'the item will be with you tomorrow'. I have now found out that the item has been discontinued and isn't available anyway so they have been lying through their teeth, presumably so they can hold on to my money for longer! I was promised a good will gesture to… Read Full Review

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★☆☆☆☆

“Disgraceful and utterly incompetent ”

Written on: 14/04/2015 by Stephanie4 (1 review written)

Where to start, I ordered my white bed and mattress and asked for it to be delivered for next day delivery (Wednesday). Thursday it turned up but in the wrong colour "cherry wood" also HALF the product turned up, which included my mattress and the long bed frame of the single bed. What didn't help is that I couldn't understand the delivery driver, I thought he said "hold on" so he could get rest of the stuff from the van, but no he drove off. I rang to find out where the rest of my product… Read Full Review

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★☆☆☆☆

“2 days taken off work for a delivery that is not coming!!”

Written on: 02/04/2015 by kellybastowirwin (1 review written)

I opted to buy from WorldStores for their quick delivery - what a joke! I have taken a second day off of work to wait for a delivery that is still not coming. After numerous calls and emails between WorldStores and the delivery company it transpires it is WorldStores mistake - it had been identified on day one and was still not dealt with properly. I am so annoyed - I needed that delivery by today at the latest and because of their mistake they have left me no time to source a replacement. I… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY!!!!!!!!”

Written on: 17/03/2015 by JaquanBowman (1 review written)

I purchased a sofa from this company for delivery on a booked delivery slot. It did not arrive and has still not arrived at the time of writing this review. I have chased repeatedly, so far with no response from them or the logistics company they use as to what is going on. I have subsequently Googled them & can see that I am not alone. You have been warned!… Read Full Review

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★☆☆☆☆

“Anwful Keep Away From WorldStores”

Written on: 27/02/2015 by Fletchervi13 (1 review written)

Absolute joke of a company that treats its customers with utter dis-respect ordered a bed on the Feb 23rd promised next day delivery, but still waiting after 4 days called customer service 5 times to get an update, no apologies offered, but they keep blaming the delivery company for the delay. I just gave up and cancelled the order and went to Ikea and placed an order. … Read Full Review

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★☆☆☆☆

“Awful”

Written on: 24/02/2015 by Julietteu373 (1 review written)

Do not buy from this site they are awful. Had some bedroom drawers delivered damaged twice, sent countless emails and received no response at all so had to hold for 20 minutes to speak to someone, an ecommerce website that doesn't bother responding to emails something I have never experienced before. They blamed the fact that they were too busy, wonder why given my experienced then blamed the courier!! Like it's my fault and problem which courier they use!!! I buy on line all of the time and… Read Full Review

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★★★★★

“refund”

Written on: 22/02/2015 by Gillespiehc283 (1 review written)

i sent for a item, when it got here it was not what i wanted so i contacted world stores and they refunded my money with out any problems. i can not see any problems with this company, i will be using them again, very good… Read Full Review

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★☆☆☆☆

“Worst experience ever”

Written on: 20/02/2015 by SDA1892 (1 review written)

Worst experience ever Do not order from this third rate company - two days waiting for a delivery and now it's not coming until next week - absolute joke. I do feel for the advisor who had to ring me three days on the trot but shocking service from a poorly designed website to the cancelation of delivery after a conversation they never even had with me. If I hadn't checked status I'd still be waiting in today. God knows when the bed will arrive Update - apparently the couriers are… Read Full Review

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★★★★★

“MORE THAN HAPPY with the product and the service.”

Written on: 13/02/2015 by MAUREENSMITH2010 (1 review written)

I recently ordered a sofa from Worldstores, after placing the order I read some recent reviews and feared problems may arise. In fact it was the opposite, the service was excellent. I contacted customer service to change the delivery date which was dealt with quickly and efficiently. The sofa was delivered within the time slot which was updated by the carrier throughout the delivery date… Read Full Review

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