Micro Scooters Ltd Reviews - www.micro-scooters.co.uk

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★★★★★
4.6 / 5
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Micro Scooters Ltd www.micro-scooters.co.uk
Micro Scooters Ltd www.micro-scooters.co.uk
Micro Scooters Ltd www.micro-scooters.co.uk
Micro Scooters Ltd www.micro-scooters.co.uk

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★★☆☆☆

“too expensive”

Written on: 28/09/2012 by vixh7070 (1 review written)

We love micro scooter, but I have just purchased spare parts and postage is ridiculously expensive… Read Full Review

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★★☆☆☆

“Postage costs.”

Written on: 04/09/2012 by mattnorris (1 review written)

To start with I must point out that I love your scooters. I have only rated poor as I think your postage costs are extortionate. Customers have already paid a lot of money for your scooters, we can seemingly get spares only from yourselves, and then you charge high postage for your items. Smaller companies, with cheaper products seem to be able to charge low or free postage, why can't you?… Read Full Review

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★★☆☆☆

“Ribbon tassles for handle bars”

Written on: 10/08/2012

This item is a real swizzle! Pack contained a few strips of regular ribbons (not even an even amount for each handle bar!) some double sided tape and 2 elastic bands!! The very basic instructions say use tape to stick on ribbons.. Not that happy really. Also 1 of the packs was supposed to be neon but is not… Read Full Review

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★★☆☆☆

“Great delivery timescale and communication to inform...”

Written on: 31/07/2012 by Greencat (1 review written)

Great delivery timescale and communication to inform of due date, however when opening the red frog strobe light it looked used as was dirty across the top around the edge. Not good to give as a present. Wheel wizens not worth the money could of got them cheaper on eBay, minus the stuck on micro scooter label!!!… Read Full Review

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★★☆☆☆

“Pull along cord and bell accessories - be aware of...”

Written on: 14/06/2012

bought a Maxi Micro, great colour, cant fault it. The only thing I didn't like was that I bought a bell and a pull along cord. The Bell has to fit with rubber bands over the handle reducing the access to the handle and I'm not a fan of that as I really want my kid to have a good grip of the scooter.I also didnt like the cord as it doesnt have a means to clip to a position, merely wraps around the main stem and falls down , potentially getting in the way of the wheels. This needs a way to fix to… Read Full Review

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★★☆☆☆

“Mini Micro 3-1”

Written on: 12/06/2012

The scooter itself is fine - we have had one for years and it has been well-used and loved. The addition of the seat and O-bar, however, did not work for our one-year old at all. The way the seat is positioned, the front wheels get in the way of little feet. A greater hazard though is now unstable it is. It topples sideways very easily and is hard to steer. We have tried both seat heights and it hasn't made any difference. In contrast, we have a Scuttlebag in which our one-year old whizzes… Read Full Review

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★★☆☆☆

“Maxi Micro Scooter Wheels”

Written on: 12/06/2012 by paul8270 (1 review written)

My 9 year old daughter is on her 3rd set od rear wheels on her maxi micro scooter since January. The wheels run very smooth due to the soft compound used in their production. This soft compound also causes them to wear very quickly, especially if using the fitted rear brake. My daughter is typical girl and does not do stunts or skids on her scooter, she just rides it as normal. Micro scooters have been good by replacing the wheels but seem to be ignoring my concerns about the wheel design. I am… Read Full Review

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★★☆☆☆

“Replacement brake”

Written on: 07/06/2012 by abbey_00 (0 reviews written)

I ordered a replacement brake for my daughter's Mini Micro Scooter. I can't fault the order process and the fitting instructions were very clear. I have given a poor rating though as the cost of postage (£3.45) was almost as much as the replacement part itself (£4.95). I feel that for such a small and light item the postage cost is far too high, especially considering it was just sent in a normal envelope, not even boxed… Read Full Review

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★★☆☆☆

“Let down by delivery”

Written on: 04/06/2012 by carobooth (0 reviews written)

Advised of delivery date, took day off work, scooter didn't turn up. Given a 2nd delivery date 2 days later. Microscooters didn't respond to email asking for explanation and offered no goodwill gesture for time wasted or inconvenience. Very poor service overall… Read Full Review

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★★☆☆☆

“Dissapointed and let down!”

Written on: 01/06/2012 by Chrisinscotland (1 review written)

I shopped online for many scooters and suppliers of micro scooters and decided to come direct to Micro Scooters due to the positive reviews. I was going away for the weekend with kids and decided to purchase 3 scooters for them to have fun on over the weekend. I checked the stock and decided to order all 3 and pay extra for next day delivery to make sure they arrived on time. Communication was great and I was able to follow/track my order. I kept the kids updated that they were on the way… Read Full Review

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★★☆☆☆

“Don't recall agreeing to have brochures mailed to me”

Written on: 17/05/2012

Everything about the experience was good until I started receiving brochures in the mail to my home address. I don't want to receive any mail with my name to my home address (for some private reasons). I don't recall ever agreeing to have brochures sent to me… Read Full Review

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★★☆☆☆

“Will reserve judgement ”

Written on: 18/04/2012 by GawAutomotive (1 review written)

I purchased a new micro mini and within one Day the brake broke into two pieces!.I have since Been supplied a new brake part. I havent However been offerd any sort of compensation I await further contact… Read Full Review

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★★☆☆☆

“The order confirmed has having sent with no detail in...”

Written on: 16/04/2012

The order confirmed has having sent with no detail in the email.I beelieved all ahd been dispathched but only the bells had. Confusing delivery informaiton given regarding colours and timings. No apology for a 2 week plus delay for the order or any communicaitons - I had to chase the order. All phone calls have been delat with proficiently and politely but the informaiton in emails regarding orders shoudl eb improved to not add to the confusion as a customer. Scooters dstill not received so… Read Full Review

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★★☆☆☆

“Disappointed with Scooter Accessories”

Written on: 16/04/2012

I recently bought some spares and accessories from micro-scooters.co.uk. First, the webpage didn't work, so I had to order over the phone. The lady was very helpful, but it took quite a while to describe exactly what I wanted (lots of different small things). I bought some stickers and scooter ribbons and spare wheel for the scooter. The stickers are terrible and fell off my kids' scooters within an hour or so. The ribbons are also just totally normal ribbons that you would be able to get from… Read Full Review

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★★☆☆☆

“Sccoter not received and we have not been contacted”

Written on: 11/04/2012

We ordered the micro scooter for our daughters birthday two weeks ago and were told it was due the following day for despatch and would reach us at the latest by Monday 5th. We still haven't received the scooter (my daughters birthday is in two days time) and we have just been advised they are not due in until the end of April. Apparently an email was sent out to advise this but we haven't received any information of the delay. The assistant who took our call also offered no apology for the… Read Full Review

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★★☆☆☆

“frustrated ordering spare”

Written on: 16/03/2012 by bgoleary (1 review written)

My 2 daughters love their micro scooters. I am impressed that you supply spare parts, and that they are well described on your website. Placing this order was a nightmare. If I could of ordered the spares from somewhere else I would of. I kept hitting a glitch after entering my details (address, delivery address etc) Every time I tried I had to retype this info. I tried on different computers, with same result. I wasted nearly an hour. Eventually I rang in my order. Fortunately this part of… Read Full Review

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★★☆☆☆

“Incredibly Frustrating”

Written on: 15/12/2011

Liked the format of these scooters so decided to pay the extra and purchase one for my three year old for Christmas. Am away next week so paid the extra for the 2 day express delivery and noted on delivery instructions to leave in porch if not in. 4 days later, (today) I got home from the school run to find a card saying unable to deliver as I wasn't in will try again tomorrow. Incredibly frustrating and very unsatisfactory. In addition I decided on Monday to add to my order. Numerous phone… Read Full Review

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★★☆☆☆

“Poor delivery & Customer Service”

Written on: 12/12/2011

Having ordered 3 scooters (including 2 bundles)and some other items nearly two weeks ago, I have still only received 2 of the items and the second only arrived after chasing up my order. There is no ability to speak to Customer Services yourself and they only offer call back to update you on your order in 24 - 48 hours - not acceptable when you have placed an order for nearly £350! Could have ordered similar from John Lewis and had next day delivery. Currently waiting for Customer Services… Read Full Review

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★★☆☆☆

“Issue with brake!”

Written on: 09/09/2011

The brake on the back of the scooter moves up and down and makes a noise when in motion! I wouldn't expect this type of problem on such an expensive scooter… Read Full Review

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★★☆☆☆

“Delivery problem with scooters”

Written on: 05/09/2011

Love the scooters! The only problem I had was with the delivery. Although I had stated on the on-line form that I would like them delivered to my sister (& quoted her name) this was apparently not attached to the order. The scooters were delivered & signed for the man on her works reception desk but he couldn't track down my sister to collect as they were under my name, not hers. It took us 2 days & a few phone calls to track them down. Maybe it would be good if the delivery instructions… Read Full Review

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