BoardridersGuide - www.boardridersguide.com Reviews
Latest Reviews
★★★★★
“Great service, fantastic delivery options! ”
Written on: 20/05/2013 by Locky124
A great, well inspected wetsuit for a bargain price. Not only that but it was also sent halfway around the world and I received it within a week! Excellent stuff, especially as the waters are getting cold around Australia! (read more)
★★★★★
“I accidentally keyed the wrong post code and when...”
Written on: 17/05/2013 by Holmes83
I accidentally keyed the wrong post code and when calling your customer services department. They were very helpful in finding contact details for me so I could arrange a change to delivery address. Also very happy with quality o item too. Will shop on this site again due to the service received from the lady on the phone. (read more)
★★★★☆
“Cant complain, arrived in delivery time frame,...”
Written on: 15/05/2013
Cant complain, arrived in delivery time frame, packaged well enough. Its always good to get confirmation emails with delivery details etc. which was what happened. Was very happy with the price I paid for the wetsuit I ordered. (read more)
★★★★★
“Very good price for my cskins hot wired, super fast...”
Written on: 15/05/2013
Very good price for my cskins hot wired, super fast delivery, would definitely use again and would certainly recommend to a friend! (read more)
★★★★★
“My Sandals Rule !”
Written on: 13/05/2013
Very happy with the Reef sandals I bought from Boardriders . I looked at their eBay shop and then ordered . Sandals arrived as described . (read more)
★★★★★
“First time, but definitely use again!”
Written on: 12/05/2013
This was the first time we used Boardriders, but won't be the last. Website is easy to use, delivery first class & luckily no need to return anything. The board shorts were competitively priced (as I researched for lowest priced sites!). (read more)
★★★★★
“quick, cheap, honest”
Written on: 12/05/2013 by walbanga (1 review written)
The wetsuit was as described, turned up very quickly, and you've got to love free postage. Can't get a quality wetsuit in Australia for anywhere near this price, and for whatever reason it would take longer to arrive. I've already recommended boardridersguide to a few friends. (read more)
★★★★★
“Excellent customer service”
Written on: 11/05/2013 by Chipwall (1 review written)
I ordered a childs bodyboard however originally they sent the wrong size. They were more than happy to change the board and sent the right one out within a couple of days. Their communication and customer service was top rate and I would happily recommend them to other people. (read more)
★★★★★
“Buying from overseas”
Written on: 10/05/2013 by ievayoung
I just love how easy it was for me to buy a wettie from you being in Nz. the fact that shipping was for free was amazing!!! Also it took like a week to get to me i would not expect anything faster if i bought something from here! Love the note with care suggestions. Thanks heaps! I'll be definitely suggesting your site! Ieva x (read more)
See next 10 reviews
Showing 1 - 10 of 185 Reviews
★★★★★
“I've purchased 3 years in a row”
Written on: 10/05/2013
Each time I order something on your site it arrives on time every time. Congatulations guys your service is first rate. I recommend you to all my surf mates who have gone onto ordering wetsuits and they have all had the same excellent experience. (read more)
★★★★★
“Good service”
Written on: 09/05/2013
The tips on sizing were helpful and it was a swift service with goods arriving as described. I have recommended the site to others. (read more)
★★★★★
“Competitive price, swift delivery. Simple”
Written on: 09/05/2013 by Joffy
Competitive price, swift delivery. Simple (read more)
★★★★★
“Excellent ”
Written on: 08/05/2013
All relevant product info was easily accesible, checkout was easy to navigate and all my questions were answered incredibly fast. Best of all was the price and the wait to recieve the goods was only a few days (to Australia). thanks Team, I will be back. (read more)
★★★★★
“Great Transaction”
Written on: 07/05/2013
We bought 2 wetsuits from you and they arrived really quickly, were exactly what we wanted and were a fantastic price. Couldn't have been happier. My husband is usually very negative with online shopping but even he was ecstatic. Amazing.So thank you very much. We will be recommending you to all of our friends as well as doing our birthday and christmas shopping as well (read more)
★★★★★
“Fantastic Wetsuit Purchase”
Written on: 06/05/2013 by NatalieNoakes (1 review written)
We bought 2 steamer wetsuits for our boys. We were quite wary abut buying them from the other side of the world but now that they have arrived we couldn't be happier. They were used immediately and have performed beautifully. The prices were just fantastic. The delivery time was nothing but impressive. This will be the website we will come to for birthday and christmas presents from now on. I will be recommending you to everyone we know. Our kids are in surf club here in Australia so all of... (read more)
★★★★★
“Board riders guide buyer review ”
Written on: 05/05/2013
So far I've got 2 of the bones brigade decks ... Super fast shipping - perfect customer service and super nice and professional when I've called up the shop People in skate groups and forums say that this is the best Skateshop in England UK and I agree 100% So glad I found you (read more)
★★★★★
“Fantastic, speedy service”
Written on: 04/05/2013
ordered an O'Neil rash vest ready for holidays & service was fab, took only 2 days to arrive. My son was really pleased with quality of t shirt. Would definately use again. (read more)
★★★★★
“The way to shop!!”
Written on: 04/05/2013
No hassle, simple transaction. A wide range of stock. Great service. Placed my order on Sunday evening was dispatched Monday and delivered Tuesday. The courier used sent about 3 messages to make sure the delivery slot was ok with me or to rearrange. Also a message of the hour it will b delivered. Will defiantly be using again! (read more)
★★★★☆
“Top! Fast delivery. Easy return.”
Written on: 04/05/2013
Top! Fast delivery. Easy return (of it should't fit). One whish: More Shirts of the Animal Collection in XXL. (read more)
See next 10 reviews
Showing 11 - 20 of 185 Reviews
★★★★★
“Brill Sun Protectors.”
Written on: 04/05/2013
Bought these for my 2 grandchildren aged 6.5 and 8.5 years. Bought the 8 year size and 10 years and both fit fine. The boys like the colours and I managed to get them for half price which is a real bargain. The older one has very fair skin which burns easily despite wearing a high factor sun cream. Were advised by friends that these tops are ideal for children who love being in the water and they give them excellent sun protection. They are also quick drying. The tops looks serviceable... (read more)
★★★★☆
“Good clothes, free delivery. Website looks a bit naff...”
Written on: 04/05/2013
Good clothes, free delivery. Website looks a bit naff on iPhone and cant open full size images but don't know about on a computer. Happy with clothes and delivery time, thanks. (read more)
★★★★★
“Third wetsuit purchased”
Written on: 03/05/2013 by candjfirth
Good site easy to negotiate great to be able to change currency for prices, delivery on time all the way to AU and free for the last one, awesome, Never had any issues. Well done you lot, great work. Thanks. (read more)
★★★★★
“Excellent transaction! very professional!”
Written on: 01/05/2013
Excellent transaction! very professional! (read more)
★★★★★
“Excellent service! ”
Written on: 28/04/2013 by JordanB
Great service, I was initially unsure of the sizing info after I placed the order so I sent an email asking and the reply was immediate and answered my questions in full detail! Even though I only paid for second class delivery the shoes were delivered within 3 days which is better than most sites I've bought off and paid full delivery price! Defiantly recommend this shop to anyone who wants hassle free Internet shopping. (read more)
★★★★☆
“Good service”
Written on: 28/04/2013
Delivery was, as usual, prompt but didn't like it not being free delivery. These were children' T's and would like to see more children's clothes on the site. (read more)
★★★★★
“gREAT SERVICE AND DELIVERY.”
Written on: 27/04/2013
Very good company to deal with and a great product too. (read more)
★★★★★
“Kids rash vests”
Written on: 25/04/2013 by Elliotta2
Bought two rash vests for my children, excellent price as others I had seen were much more expensive. Prompt delivery, items arrived within 2 - 3 days and was kept up to date with delivery information via e mail. Will definitely be using this site again. Excellent service. (read more)
★★★★★
“excellent quality”
Written on: 23/04/2013
there is a good variety of goods one can select from. I got my wet suit even 2 days before the time it was due. (read more)
★★★★★
“good price, speedy delivery”
Written on: 21/04/2013 by gailjoanne
looked everywhere for rash vests at a reasonable price. I was delighted when I found this company. speedy delivery (read more)
See next 10 reviews
Showing 21 - 30 of 185 Reviews
★★★★★
“Great products, well priced”
Written on: 21/04/2013
Excellent rash vest - well made and looks great. Good website, well priced products, fast delivery - what more could you ask for?! (read more)
★★★★★
“Rash suit for 4 year old”
Written on: 18/04/2013
I have been looking for a suit for my little boy but could not find anywhere the older kid look he wanted but in his size. The web is a big place but only here did I find a suit to fit but was branded and now he thinks he is 8 or so. Thanks (read more)
★★★★★
“Excellent Service”
Written on: 18/04/2013
Ordered a few O'Neil Rash Vests that were on sale. Excellent price, service and delivery times. I've been a customer in past and I've always been very happy. (read more)
★★★★★
“perfect lots of choice”
Written on: 18/04/2013
Had a wide range of brands to suit everyone from snow boarders to skate boarders. Even the people who just want to pretend they do and look cool!! Love the site and would 100% use it again!!!!!! (read more)
★★★★★
“quick,painless and very competative”
Written on: 17/04/2013
wetsuits in australia are expensive for the top of the range,i bought a 2013 model wetty for about half the price i could have bought it here..and it only took a week to get to my front door...stoked will be buying from you guys again. (read more)
★★★★★
“Oneill physco wetsuit”
Written on: 15/04/2013
Board riders were a pleasure to deal with, the items arrived quickly and were a very reasonable price. (read more)
★★★★★
“brill”
Written on: 14/04/2013
Real quality product, Fast delivery Good all round service< thankyou (read more)
★★★★★
“Dakine Snowboard Bag”
Written on: 13/04/2013 by Stumpyfish13 (1 review written)
Excellent price, product and great value postage, very pleased with purchase!! (read more)
★★★★★
“High quality equipment and excellent customer service ”
Written on: 13/04/2013 by petrafueller
I have been a customer for many years and ordered mainly surfing goods such as wet suits, repair kits and wax . Order processing was always dealt with promptly and goods arrived next working day after shipping confirmation. Whenever I needed assistance, staff has been always extremely helpful and solved my queries satisfactorily. In case goods were out of stock, I received a phone call promptly to arrange an alternative. The quality of board rider equipment and goods as well as the customer... (read more)
★★★★☆
“element tee shirt ( kids )”
Written on: 12/04/2013 by sidecarsteve
i bought this item for my thirteen year old son ,he is a bmx'er & loves anything with a related logo but he is very small for his age.there is plenty of choice on this site to satisfy his fussy ways ,will definately use again. (read more)
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Showing 31 - 40 of 185 Reviews
★★★★★
“Amazing service brilliant!!”
Written on: 12/04/2013
I didn't expect to receive my goods so quickly!! Thank you very much!! (read more)
★★★★★
“O'Neill Rash Vests”
Written on: 12/04/2013
Ordered a few rash vests after receiving an email with promotional offers on. Order went through fine, one of the items then becam unavailable, was contacted straight away offering an alternative or refund. Staff were were very helpful and courteous. (read more)
★★★★★
“no fuss”
Written on: 07/04/2013
Got what i wanted for a good price and in the stated delivery times. Couldn't ask for more. (read more)
★★★★★
“Fast delivery. No messing around. Great price. Good...”
Written on: 07/04/2013
Fast delivery. No messing around. Great price. Good quality. No damage. Quality lables (read more)
★★★★★
“O'neill Rash vest”
Written on: 07/04/2013
Excellent service, very pleased with item, really good quality as you would expect from o'neill. Kept up to date on postage from boardriders, all in all very happy. (read more)
★★★★★
“great excellent service”
Written on: 06/04/2013 by barnsy71 (1 review written)
very well packed prompt fast despatch and delivery,will definatly check you out when i require more boarding gear in the future, gloves are really good and well worth the price which was very competetive cant wait to use them (read more)
★★★★★
“Excellent quality”
Written on: 04/04/2013 by Ladewey
Loved the items exactly what was advertised great quality and fast delivery I will definitely be ordering more from this company (read more)
★★★★★
“GREAT PRODUCT”
Written on: 02/04/2013
BOUGHT THE ASICS HEADBAND AND ITS BRILLIANT. VERY LIGHT, YOU SOON FORGET YOU ARE WEARING IT. KEEPS YOUR HEAD FREE FROM SWEAT ,YOUR EARS WARM,HEADPHONES IN.JUST TO FINISH SUPER FAST DELIVERY. THANKS (read more)
★★★★★
“Quality very good and tops exactly like online ”
Written on: 31/03/2013
Quality very good and tops exactly like online (read more)
★★★★★
“very very shredderble”
Written on: 31/03/2013
i liked that when i went to the park it really helped me to shred and skate good! (read more)
See next 10 reviews
Showing 41 - 50 of 185 Reviews
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Boardridersguide's Comment
Written on: 20/05/2013
Hi there. We are sorry you are unhappy with our service. Could you please get in contact with us on office@boardriders.co.uk so we can look into this with regards to your delivery (possibly Royal Mail delivery delay?).
I notice you mention ordering a watch strap - all our watch straps are priced under £10 and most are discounted. We feel this is excellent value for money.
We respond to all enquiries by an actual person, never automated service. We feel this offers excellent customer service.
Please do get in contact with your order details so we can resolve the order issue for you. Many thanks