My Boracay Guide - www.myboracayguide.com Reviews

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Great service from Karla”

Written on: 16/12/2014 by TimbaldyRoberts (1 review written)

I had a hard time getting any accomodation until they helped me She went above her duty to make sure we got what we needed I hope she can get a promotion… Read Full Review

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★★★★★

“SUPERB CLIENT SUPPORT AND SERVICE!!!”

Written on: 03/12/2014 by brenty17 (1 review written)

I booked my hotel thru MBG last month and it was hassle free. Today, I booked my transfer service and had a problem with my booking. I had a chance to chat with a lady and she assisted me every step of the way until it was ironed out. I would like to commend all the staff of MBG's customer support, especially he lady I dealt with, for truly providing superb client support and service. For me, this kind of service can't be found nowadays even in 5 star hotels that's why I'm looking forward to my… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 01/12/2014 by Arnav112 (1 review written)

Kudos to My Boracay Guide, you guys make my life so easy. I would definitely recommend their service to all my friends around the globe. They are very helpful and reliable. Customer service is very polite and patient. Thank you so much… Read Full Review

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★★★★☆

“Excellent Customer Service”

Written on: 10/11/2014 by UrielDickey463 (1 review written)

I was worried about how to book for Alexis Cliff Dive Resort. Then I tried checking online and fortunately, luck brought me here. I chatted with a specialist and then advised me for my best option. Well, the main concern I have is how to book if you don't own a credit card. I am so pleased that I can do it through the use of my Debit Card. Thanks to you! Looking forward to chatting you again for some bookings to come. I was hoping next time, you can include other options so there is no need on… Read Full Review

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★★★★★

“Fantastic service And friendly people”

Written on: 14/09/2014 by Makoimac (1 review written)

I'm from Mindanao and my partner is an OFW in Saudi Arabia. We are planning to go to cebu for the sinulog festival since he is going home next year. I'm desperately looking for hotels in Cebu since most of the hotels is already fully booked. I went to MyCebuGuide website and was able to chat with SherryL. She is so fantastic! Very friendly and accomodating. Even though I had lots of questions but she stayed until I found a way to book my hotel. Now I'm just waiting for the link for me to pay… Read Full Review

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★★★★★

“superb service, fast and accommodating agents ;-)”

Written on: 03/09/2014 by kentanedo (1 review written)

On time updates, friendly and very accommodating agents, lines are urgent in answering calls and queries. I had to change my reservations because of some circumstances and i was accommodated and they got to change it easily. I find it easy to look for the hotels cause their site is user-friendly and hotels were categorized accordingly. I can recommend this site to my beach buddies who also got the spell of the charm of Boracay. … Read Full Review

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★★★★★

“Kudos MyBoracayGuide”

Written on: 01/09/2014

The website is easy to navigate. Live chat reps are helpful specially the person who helped me to make an adjustment with my reservation. They could offer the best rate for the hotels in the island. Way to go MyBoracayGuide!… Read Full Review

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★★★★★

“I used service of this company this weekend in Boracay...”

Written on: 28/08/2014 by Taylor-Altos395 (1 review written)

I used service of this company this weekend in Boracay and I have to say I was highly satisfied with all employs. Always on time, knew us by name, proactive, advising and open for a small talk. I'm amazed :))… Read Full Review

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★★★★★

“Very good presentation!”

Written on: 22/08/2014

a good online site for travellers who wants to go to Boracay. the presentation of hotel is good but pictures are incomplete. No hidden prices , all prices is final. they feature hotel from high to low end. all in all easy to look and navigate for all the hotels in Boracay.. but unfortunately there are some hotels are not in their category and their list. … Read Full Review

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★★★★★

“Best”

Written on: 07/08/2014 by 335Church (1 review written)

I dont speak english. It is russian. Они очень быстро реагируют на любые вопросы. Дважды бронировал через них отели. Сначала списывают 10 или 20 процентов. Остальное по приезду. Работают очень оперативно. Советую… Read Full Review

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★★★★★

“Highly Recommended exceptional customer service”

Written on: 23/07/2014 by 194Pollard (1 review written)

MyBoracayGuide call center agents are very accommodating and considerate. Our flight was canceled duu to the thyphoon glenda. I called to move my hotel reservation 1 day later i sent emails and they are very kind to move my accommodation as a one time coutesy. They have exeptional customer service. Hassle free and MyboracayGuide makes sure their guests will have a remarkable vacation. Keep it up! Thank you you much and more power… Read Full Review

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★★★★★

“Excited indeed! :)”

Written on: 08/07/2014 by AlessandroPugh353 (1 review written)

Very satisfied with the help of the staff.. :) All questions are answered. Very patient staff. :D hahaha. Thanks again miss! :) … Read Full Review

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★★★★★

“EXCELLENT COMMUNICATION IN A HIGHLY PROFESSIONAL MANNER”

Written on: 10/06/2014 by ianrogers1 (1 review written)

THIS IS THE SECOND TIME I HAVE USED 'MY BORACAY GUIDE ' TO MAKE BOOKINGS/TRANSFERS. THEIR RESPONSE TO ANY QUEERIES / QUESTIONS IS AS QUICK AS AN EMAIL FROM THE PHILIPPINES TO UK CAN BE SENT.WE HAD A SLIGHT QUEERIE THIS MORNING AND NEXT THING I KNEW THEY WERE RINGING ME IN THE UK ON MY MOBILE PHONE SORTING IT OUT.THEY ARE AN EXTREMELY HELPFULL ORGANISATION,THE TRANSFERS ARE EXCELLENT THEY MEET YOU AT THE AIRPORT AND LIKEWISE AT YOUR RESORT AT THE EXACT TIME REQUESTED AND ARE VERY COMPETITIVE… Read Full Review

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★★★★★

“Good Service, Fast Transaction”

Written on: 14/05/2014

Superb customer service, hassle free transaction especially for non-credit card users. I will definitely recommend you to all my friends. :)… Read Full Review

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★★★★★

“Super fast and great service”

Written on: 02/04/2014 by Ann30 (1 review written)

We have asked them online via chat and they replied fast. I got the cheapest room which is so nice because I want to spent more on the activities and food. I even asked them to rebook my reservation and luckily, the room is available and they reply so fast like everytime I reply to them it took them like 5-10 minutes to reply. MyBoracayGuide is highly recommended. Thank you so much for the great service… Read Full Review

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★★★★★

“Very helpful!!! Strictly recommended!!!”

Written on: 21/02/2014

Thank you very much MBG. All staff are very helpful. They answered all my inquiries and suggested a better accomodation that fits on our budget. I had a hassle free booking on our vacation. Even if they will ask you to pay the full amount, don't worry, you can trust them like what i did. I travelled with my family on feb21-23,2014… Read Full Review

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★★★★★

“Strictly recommended”

Written on: 10/02/2014

We visited Boracay in Jan 2014 and enjoy the assistant of MyBoracayGuide in trip organization a lot (they booked for us the room in Two Seasons, organize transfer and provide one excursion). Everything was accurately, on time and мукн kindly… Read Full Review

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★★★★★

“We have travel to Boracay in Jan 2014. We have booked...”

Written on: 07/02/2014

We have travel to Boracay in Jan 2014. We have booked the hotel, transfers and one excursion through My Boracay Guide. We are very satisfied and recommend to all - all clearly and efficiently. Thank you My Boracay Guide!… Read Full Review

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★★★★★

“effective”

Written on: 15/01/2014

It was my 2nd time to use this site for hotel reservation. It was very helpful for me because unlike other site you can only use credit cards, but on this you can pay thru banking, but y Pu have to pay full amount instead of downpayment only… Read Full Review

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★★★★★

“Great service!”

Written on: 12/01/2014 by SeoulTravels (1 review written)

This morning I had a question regarding a booking I had made late last night within seconds they answered my question, they took time to check my concern and as soon as possible (they had to wait for the hotels reservation desk to be open) they came with an answer! Thank you very much!!!… Read Full Review

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