My Boracay Guide - www.myboracayguide.com Reviews

Click here if this is your business
★★★★★
4.7 / 5
95
94% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
My Boracay Guide - www.myboracayguide.com - Ask a question now

Media Gallery for My Boracay Guide - www.myboracayguide.com

My Boracay Guide - www.myboracayguide.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“nice”

Written on: 02/02/2016 by Hpch (1 review written)

Great serve and nice . Very helpful,I will book the room or others by my boracay.com Thanks!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“World Class Service”

Written on: 19/12/2015 by Waylone39 (1 review written)

I was impressed with the online customer service provided by the MyBoracayGuide when i did booked my accomodation in Boracay. Thet y were truly helpful and accomodating and so efficient. They will even find a hotel accomodation that will suit your financial budget and needs. They do respond to your email quickly and for a person like me that is miles away from the philippines, this has given me a peace of mind. I will surely book my futire holidays with them and highly recommended. Staff are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Worth every penny”

Written on: 18/12/2015 by Ryan1003 (1 review written)

Staff were so efficient, spot on, competent and trustworthy. They will make sure that what you've specifically told me is what you will get when you booked annaccomodation with them online. Staff are so accomodating and does reply to all your queries promptly within about 10minutes or so. Higly recommemded and dependable. Now I am sure I will have an amazing stay in Boracay, thanks to MyBoracayGuide:))) its a 5star service quality. Will higly recommend this to all my friends here in australia… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy Booking”

Written on: 23/10/2015 by phoebemarco (1 review written)

Booking through them is easy. Just select your preferred hotel in their website and pay using your card. No hassle. Confirmation within the day. It's safe. Also, they have customer service via chat where you can send questions, clarifications and they can check the availability of the rooms upon booking and payment. Fast and easy. I have been using them for all my bookings at Boracay. They have no transaction fee. Prices are tax free. It's great to deal with them. I will definitely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Transfer and Hotel Booking”

Written on: 21/10/2015 by Warren280 (1 review written)

I went to Boracay last Oct 8 til 10, 2015 with my whole family. My wife and I have been in the island multiple times already and this is the 2nd time we book a hotel in MyBoracayGuide but 1st time in their transfer service. It was an absolute joy for both my wife and I that we make a decision to book with them. The reps are very patient answering our questions and suggesting hotels that fits the whole family's need, and were glad we did asks questions and kept communicating with them that led… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“NO GOOD ”

Written on: 19/10/2015 by JaronJohnston (1 review written)

I BOOK WITH THIS BEFOR AND ALL GOOD I BOOK AGEN AND HOTEL FOR 4 US WAS 35000 PASO AND IF WE BOOK OVER 30K WE GET 2 FREE TRANSFERS AND BECAUSE THERE WAS 4 US WE BOOK AND PAY FOR 2 MORE TRANSFERS SO THAT 4 ??? BUT WHEN THEM PICK US UP THEN SAY MANY TIME WE OWE THEM 1000POSE WE GET TO HOTEL AND AFTER 15 MINS TALKING WITH THEN AND HOTEL THEM GO BUT WHEN PICK UP TO GO BACK AGEN THEN ARK "OMFG" THEN WANT 1000POES AGEN WE SAY WE PAY FOR 2 AND 2 FREE SO INJ THE END WE HAVE TO PAY 1K TO GO SO IT FALSE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Helpful online staff”

Written on: 15/09/2015

Upon booking I received email from Janine. So all my queries I directed to her thru email. She answer instantly and courteously. And since our flight was delayed late evening, I was worried that we can't check in on that hotel so I send her another email but I wasn't expecting an answer since it's already not office hours. But I was surprised she replied immediately and even informed my hotel about our delayed flight. The only downside I don't like is my credit card shows additional 500… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Billing very misleading don't book through credit card”

Written on: 12/07/2015 by tmMills153 (1 review written)

The price is very misleading. The show amount in pesos then if you will be paying through credit card they will charge you a n USD eventhough you have a local credit card. They should have mentioned that on the payment option. You will be surprised you will be paying more than advertised. I will NEVER book with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“We are treated like VIP ”

Written on: 20/03/2015

We booked our hotels and tranfers through them and we're just so glad we did! our very first boracay trip was really unforgetable!! Very polite staff aswell… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful, efficient and friendly”

Written on: 16/03/2015

We booked our transfer theough My Boracay Guide, yes it was more expensive than finding it the way from Kalibo to Boracay ourselves but the ease of it was fantastic. We had a rep meet us and show us to our bus at Kalibo, we were so surprised when the bus stopped for a toilet and refrehsment break too, what a bonus. Someone then met us at the ferry port, gave us our tickets, carried our bags, and fast tracked us, past ghe queues straight onto the boat, excellent. We then had someone meet us off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 02/03/2015 by IreneWright116 (1 review written)

myCebuguide.com provide the traveler by Excellent service and recommendation thanks a lot for sherry you give me all what I need through the on line chat , I appreciate for you best wishes sami yamani (Saudi Arabia)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good”

Written on: 13/02/2015 by 14Sherwood (1 review written)

The service is excellent and good rates offered compared to other website… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A huge rip off - DONT BOOK WITH THEM”

Written on: 10/02/2015 by Transcendentalish (1 review written)

My Boracay guide brings people to the tour sites for 50% more only because you booked through their company. I was naive enough to book a crystal boat excursion for about 1290 a person through my hotel's reception. There were two of us so it was 2580 total (about 50 bucks) for a one hour ride on a see through canoe. But as I'm walking down the beach right outside my hotel I see a place with those exact boats I wanted to ride. I asked the woman how much it would be for two people total for an… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The Best Travel Agent of Boracay”

Written on: 08/02/2015 by Maxim314 (1 review written)

The whole team is very attentive and efficient. I do not how many queries they need to reply per day, but I feel that all my queries were given top priority. They provide booking services and give advices which are very useful and sincere. This is the correct attitude of customer service which is rare nowadays! Cos when a customer pays, he/she wants to pay to someone who deserves. I will recommend this to all my family and my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good deal and best customer service!”

Written on: 03/02/2015 by haideeascher (1 review written)

I got a good deal on the resorts for my family and the ladies I dealt with helped me and answered all my questions right away. I would definitely recommend My Boracay Guide to my friends:-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Two thumbs up! Fast service! ”

Written on: 21/01/2015 by ryMueller381 (1 review written)

I always check and visit myboracayguide to help me in booking a hotel in boracay. I really love how they quickly respond to my reservation and querries. Since then, i'm always satisfied with their service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service from Karla”

Written on: 16/12/2014 by TimbaldyRoberts (1 review written)

I had a hard time getting any accomodation until they helped me She went above her duty to make sure we got what we needed I hope she can get a promotion… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“SUPERB CLIENT SUPPORT AND SERVICE!!!”

Written on: 03/12/2014 by brenty17 (1 review written)

I booked my hotel thru MBG last month and it was hassle free. Today, I booked my transfer service and had a problem with my booking. I had a chance to chat with a lady and she assisted me every step of the way until it was ironed out. I would like to commend all the staff of MBG's customer support, especially he lady I dealt with, for truly providing superb client support and service. For me, this kind of service can't be found nowadays even in 5 star hotels that's why I'm looking forward to my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“GREAT SERVICE”

Written on: 01/12/2014 by Arnav112 (1 review written)

Kudos to My Boracay Guide, you guys make my life so easy. I would definitely recommend their service to all my friends around the globe. They are very helpful and reliable. Customer service is very polite and patient. Thank you so much… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Excellent Customer Service”

Written on: 10/11/2014 by UrielDickey463 (1 review written)

I was worried about how to book for Alexis Cliff Dive Resort. Then I tried checking online and fortunately, luck brought me here. I chatted with a specialist and then advised me for my best option. Well, the main concern I have is how to book if you don't own a credit card. I am so pleased that I can do it through the use of my Debit Card. Thanks to you! Looking forward to chatting you again for some bookings to come. I was hoping next time, you can include other options so there is no need on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview