My Boracay Guide - www.myboracayguide.com Reviews

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Fantastic service and tremendous help”

Written on: 12/04/2016 by iowyn (1 review written)

A very useful and helpful website to go with touring the island. Plenty of useful hotel resources and the website offers free airport pickups and transportation service at appropriate price. It also introduce activities on the island. All these services could be booked in advance and there were people who would show up and help all the way. And they help with all sorts of things as well, besides booking hotels and transportaion. Great help and hospitality. Would definitely use it again… Read Full Review

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★★★★★

“Simply the best”

Written on: 04/04/2016

I'm an English guy who lives in the UK, I'm coming to boracay on April 10, I'd never heard of " my boracay guide " before, I found them accidentally on Google search, but the service provided by them, in my opinion was first class, attentive and helpful, I have only praise for everyone who dealt with my bookings… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 20/03/2016 by Greysonv498 (1 review written)

Efficient, effective and commendable customer service! Been having persistent problems with my debit card but they insisted on following up the reservation and even advising me a thing or two to get the reservation confirmed and eventually it was! Keep it up!… Read Full Review

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★★★★★

“My Boracay staff are the tops”

Written on: 20/03/2016 by Hicksdm357 (1 review written)

Efficient and courteous staff promptly resolved all my queries. As a first time user I especially liked the way they suggested hotels and resorts for me to consider… Read Full Review

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★★★★★

“Absolutely fabulous service”

Written on: 26/02/2016 by Macadooo49 (1 review written)

I booked my resort and boat trip to the Island of Borakay through My Borakay. I received my receipts and confirmation pages via e-mail to the United States. Our flight was from Tacloban to Cebu and then to Catilan and then the Island. The flight from Cebu was cancelled and we had to take a flight to Manila to Kalibo and then to Catilan. I e-mailed My Borakay at the Manila airport because the travel arrangements had changed. The service we received was stellar in every way. There was a guide… Read Full Review

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★★★★★

“nice”

Written on: 02/02/2016 by Hpch (1 review written)

Great serve and nice . Very helpful,I will book the room or others by my boracay.com Thanks!… Read Full Review

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★★★★★

“World Class Service”

Written on: 19/12/2015 by Waylone39 (1 review written)

I was impressed with the online customer service provided by the MyBoracayGuide when i did booked my accomodation in Boracay. Thet y were truly helpful and accomodating and so efficient. They will even find a hotel accomodation that will suit your financial budget and needs. They do respond to your email quickly and for a person like me that is miles away from the philippines, this has given me a peace of mind. I will surely book my futire holidays with them and highly recommended. Staff are… Read Full Review

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★★★★★

“Worth every penny”

Written on: 18/12/2015 by Ryan1003 (1 review written)

Staff were so efficient, spot on, competent and trustworthy. They will make sure that what you've specifically told me is what you will get when you booked annaccomodation with them online. Staff are so accomodating and does reply to all your queries promptly within about 10minutes or so. Higly recommemded and dependable. Now I am sure I will have an amazing stay in Boracay, thanks to MyBoracayGuide:))) its a 5star service quality. Will higly recommend this to all my friends here in australia… Read Full Review

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★★★★★

“Easy Booking”

Written on: 23/10/2015 by phoebemarco (1 review written)

Booking through them is easy. Just select your preferred hotel in their website and pay using your card. No hassle. Confirmation within the day. It's safe. Also, they have customer service via chat where you can send questions, clarifications and they can check the availability of the rooms upon booking and payment. Fast and easy. I have been using them for all my bookings at Boracay. They have no transaction fee. Prices are tax free. It's great to deal with them. I will definitely… Read Full Review

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★★★★★

“Transfer and Hotel Booking”

Written on: 21/10/2015 by Warren280 (1 review written)

I went to Boracay last Oct 8 til 10, 2015 with my whole family. My wife and I have been in the island multiple times already and this is the 2nd time we book a hotel in MyBoracayGuide but 1st time in their transfer service. It was an absolute joy for both my wife and I that we make a decision to book with them. The reps are very patient answering our questions and suggesting hotels that fits the whole family's need, and were glad we did asks questions and kept communicating with them that led… Read Full Review

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★★☆☆☆

“NO GOOD ”

Written on: 19/10/2015 by JaronJohnston (1 review written)

I BOOK WITH THIS BEFOR AND ALL GOOD I BOOK AGEN AND HOTEL FOR 4 US WAS 35000 PASO AND IF WE BOOK OVER 30K WE GET 2 FREE TRANSFERS AND BECAUSE THERE WAS 4 US WE BOOK AND PAY FOR 2 MORE TRANSFERS SO THAT 4 ??? BUT WHEN THEM PICK US UP THEN SAY MANY TIME WE OWE THEM 1000POSE WE GET TO HOTEL AND AFTER 15 MINS TALKING WITH THEN AND HOTEL THEM GO BUT WHEN PICK UP TO GO BACK AGEN THEN ARK "OMFG" THEN WANT 1000POES AGEN WE SAY WE PAY FOR 2 AND 2 FREE SO INJ THE END WE HAVE TO PAY 1K TO GO SO IT FALSE… Read Full Review

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★★★☆☆

“Helpful online staff”

Written on: 15/09/2015

Upon booking I received email from Janine. So all my queries I directed to her thru email. She answer instantly and courteously. And since our flight was delayed late evening, I was worried that we can't check in on that hotel so I send her another email but I wasn't expecting an answer since it's already not office hours. But I was surprised she replied immediately and even informed my hotel about our delayed flight. The only downside I don't like is my credit card shows additional 500… Read Full Review

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★☆☆☆☆

“Billing very misleading don't book through credit card”

Written on: 12/07/2015 by tmMills153 (1 review written)

The price is very misleading. The show amount in pesos then if you will be paying through credit card they will charge you a n USD eventhough you have a local credit card. They should have mentioned that on the payment option. You will be surprised you will be paying more than advertised. I will NEVER book with them again… Read Full Review

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★★★★★

“We are treated like VIP ”

Written on: 20/03/2015

We booked our hotels and tranfers through them and we're just so glad we did! our very first boracay trip was really unforgetable!! Very polite staff aswell… Read Full Review

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★★★★★

“Helpful, efficient and friendly”

Written on: 16/03/2015

We booked our transfer theough My Boracay Guide, yes it was more expensive than finding it the way from Kalibo to Boracay ourselves but the ease of it was fantastic. We had a rep meet us and show us to our bus at Kalibo, we were so surprised when the bus stopped for a toilet and refrehsment break too, what a bonus. Someone then met us at the ferry port, gave us our tickets, carried our bags, and fast tracked us, past ghe queues straight onto the boat, excellent. We then had someone meet us off… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/03/2015 by IreneWright116 (1 review written)

myCebuguide.com provide the traveler by Excellent service and recommendation thanks a lot for sherry you give me all what I need through the on line chat , I appreciate for you best wishes sami yamani (Saudi Arabia)… Read Full Review

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★★★★☆

“Good”

Written on: 13/02/2015 by 14Sherwood (1 review written)

The service is excellent and good rates offered compared to other website… Read Full Review

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★☆☆☆☆

“A huge rip off - DONT BOOK WITH THEM”

Written on: 10/02/2015 by Transcendentalish (1 review written)

My Boracay guide brings people to the tour sites for 50% more only because you booked through their company. I was naive enough to book a crystal boat excursion for about 1290 a person through my hotel's reception. There were two of us so it was 2580 total (about 50 bucks) for a one hour ride on a see through canoe. But as I'm walking down the beach right outside my hotel I see a place with those exact boats I wanted to ride. I asked the woman how much it would be for two people total for an… Read Full Review

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★★★★★

“The Best Travel Agent of Boracay”

Written on: 08/02/2015 by Maxim314 (1 review written)

The whole team is very attentive and efficient. I do not how many queries they need to reply per day, but I feel that all my queries were given top priority. They provide booking services and give advices which are very useful and sincere. This is the correct attitude of customer service which is rare nowadays! Cos when a customer pays, he/she wants to pay to someone who deserves. I will recommend this to all my family and my friends… Read Full Review

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★★★★☆

“Good deal and best customer service!”

Written on: 03/02/2015 by haideeascher (1 review written)

I got a good deal on the resorts for my family and the ladies I dealt with helped me and answered all my questions right away. I would definitely recommend My Boracay Guide to my friends:-)… Read Full Review

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