Softview Conservatories, Colchester, Essex Reviews - www.softviewconservatories.co.uk

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★★★★☆
3.5 / 5
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Latest Reviews

★★★★★

“End of terrace happiness”

Written on: 20/08/2015 by kazza19 (1 review written)

Great result, making the house look smart. Love driving up to the house now. As a customer service manager myself I think this company is spot on with their service and aftercare. My husband works nightshift, the workmen took that in to consideration at all times, keeping the noose to a minimum… Read Full Review

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★★★★★

“2 faboulous front doors”

Written on: 27/07/2015 by parliament_retreat (1 review written)

A professional service that included a sales representative who measured up and discussed the possible options for my two doors. Within four weeks we had the doors installed. Both doors were exactly as expected, and the service in-house was tremendous. Would thoroughly recommend! The doors really have enhanced the front of the property and are excellent value for money. Thanks Softview… Read Full Review

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★★★★★

“Couldn't ask for better.”

Written on: 02/07/2015 by SageSchroeder (1 review written)

Fantastic and prompt service from Softview/GavinMills, from first visit to installation of new front door. All parties from salesman to fitters extremely polite and helpful, so much so that have just put in another order for French Doors. Very happy with look, finish and after service from this company and would not hesitate to recommend. Many thanks to all concerned… Read Full Review

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★★★★★

“Fantastic service great quality product!”

Written on: 30/06/2015 by Crightonr (1 review written)

I had my windows and doors fitted around a year and a half ago. The fitters were extremely tidy and did a fantastic job. I Was amazed at how much warmer my house become after the installation. Thank you Softview for a very professional job I would defiantly recommend you. … Read Full Review

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★☆☆☆☆

“Would not recommend! ”

Written on: 22/06/2015 by avHanley380 (1 review written)

We used this company to install a front door and patio door. The quality of initial work was disgraceful and the quality of the products themselves have been poor. The front door faded then peeled within 5 years and the replacement door has just been one big headache! I am sick of phoning them to complain to be honest. I would not recommend this company and highly recommend you steer clear… Read Full Review

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★★★★★

“Really happy with service of double glazing and front...”

Written on: 18/06/2015 by CazChrisKelly (1 review written)

Recently asked the person from softviewfor a quote on windows and doors. We would just like to say from start to finish what a professional service we received. Thank you to all concerned and would not hesitate to recommend… Read Full Review

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★★★★☆

“Large corporate project”

Written on: 09/03/2015 by Janetp263 (1 review written)

We had very specific requirements for our large office/warehouse facility, in that the window frames and doors had to be an exact corporate colour, the window tints had to be matched to existing and some large areas of curtain walling were in need of replacement. Softview sent their surveyor to assess our requirements and dealt with all aspects of the supply, fitting and making good in a very experienced and professional manner. Their quotation was very competitive and we were very pleased… Read Full Review

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★★★★★

“WINDOWS- DOORS - CONSERVATORY- SOFFITS & PORCH”

Written on: 08/03/2015 by stevenjclark11 (1 review written)

I HAVE USED SOFTVIEW REPEATEDLY FOR MY LAST 3 PROPERTIES DURING AN 18 YEAR SPAN. I HAVE ALSO RECOMMENDED THIER SERVICES TO A CLOSE FRIEND AND ALSO MY AGEING MOTHER. I CAN HONESTLY SAY THAT I HAVE ALWAYS BEEN PLEASED WITH THE FRIENDLY, PROFESSIONAL ADVICE AND SERVICE PROVIDED, A VIEW SHARED BY BOTH MY MOTHER AND FRIEND ALSO. ALL THE PRODUCTS HAVE LOOKED GOOD, LASTED AND FUNCTIONED WELL. I HAVE ONLY EVER ENCOUNTERED A VERY FEW SMALL TEETHING PROBLEMS WHICH HAVE ALWAYS BEEN DEALT WITH QUICKLY AND… Read Full Review

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★★★★★

“doors and windows”

Written on: 07/03/2015 by topbanana17 (1 review written)

iha you can rely on them if you have any problems that arise unexpectd a door and ten windows installed in 2010 and am very satisfied with both the quality of the products and the installation itself i would like to add that the company has been around for over 20 years and you can rely on them if you have any unexpected problems i would recommend this company for all your doors windows conservatories etc… Read Full Review

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★★★★★

“More than once”

Written on: 06/03/2015 by TheScoutLeader (1 review written)

I have had two complete projects completed by soft view/ Gavin mills over the last 20 years and all are still Ok on both of the properties, the second one is 10+ years and still going strong. We are still living there. The price was better than anywhere else I had been. We got what we paid for and more. The only thing that thay have been back for, is to adjust the door. So what can I say "Value for money, Great product, good service. Happy to recommend them to anyone… Read Full Review

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★★★★★

“Beautiful Windows”

Written on: 06/03/2015 by Pittock (1 review written)

We are refurbishing an Edwardian building and needed all new doors and window. We really should have put wooden windows and doors in but the maintenance would have been expensive and time consuming. We were very worried what the windows and doors would look like, after all, they can either make of break a building. The result was fantastic and we now have a building that everyone comments on and says how wonderful it looks. I now would't even think of wood as the replacement windows are… Read Full Review

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★★★★★

“very satisfied customer - says it all”

Written on: 03/03/2015 by inflatedmilly (1 review written)

Our old wooden windows were drafty, expensive to maintain and poorly insulated. We need to know what the replacement windows would give us in terms of insulation and the most important element, cost. so after pricing all of our options we decided on the window replacement offered by Softview Gavin Mills. The service was excellent from start to finish, Gavin clearly knows his stuff and gave us some good advice, understanding our needs and coming up with a cost effective solution. The 22 windows… Read Full Review

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★★★★★

“New windows fitted”

Written on: 04/02/2015 by david4015 (1 review written)

The fitters were punctual,tidy and polite, my renter was very happy with the finished windows. In dealing with the company they were very professional as well, i have no concerns in recommending them to anyone… Read Full Review

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★★★★★

“FANSTASTIC”

Written on: 04/02/2015 by Reidsv1976 (1 review written)

In my experience, People are all to ready to advertise bad publicity! I read the reviews before going into Softview-Gavin Mills for my Conservatory and always work on my own gut feelings! My first feeling on entering the showroom was this is absolutely superb it gave me a wide choice, the atmosphere was so welcoming. The consultants and staff were so informative So I arrranged for a Gavin to come to our home. Brilliant advice was given, he wasn't pushy, everything was explained at a pace my… Read Full Review

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★★★★★

“Great customer service, would recommend to anyone! ”

Written on: 03/02/2015 by Roxy27 (1 review written)

First class mahogany windows fitted throughout the house. Could not fault the staff very clean and efficient, top quality work man ship. After care was second to none. Could not fault them at all. Would definetly recommend soft view/ Gavin mills to other fiends and family… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 22/01/2015 by Aracely308 (1 review written)

I would rather go without windows than use this company. They all need a course in Customer Service!!! Maybe reasonable but there is a reason for it!!!… Read Full Review

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★★★★★

“excellent service for our conservatory”

Written on: 19/01/2015 by dotnray123 (1 review written)

WE HAVE HAD OUR CONSERVATORY FROM SOFTVIEW GAVIN MILLS THEY STARTED ON THE 3RD DECEMBER 2014 AND EVERY THING FINISHED ON THE 18TH JANUARYWITCH INCLUDED UNDERFLOOR HEATING [2 WEEKS FOR CONCRETE TO CURE BEFORE TILES AND HEATING COULD BE FITTED ]. ELECTRICS POWER POINTS CEILING LIGHTING AND CONTROL FOR HEATING ALL HAD TO BE DONE . WE DID NOT HAVE TO CHASE THEM FOR ANYTHING THEY CONTACTED US WHEN THEY WERE COMING ,THE WORKMEN WERE VERY TIDY AND CLEANED UP ALL THEY MESS ,SKIPS WERE DELIVERD AND… Read Full Review

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★☆☆☆☆

“appaling service from Softview/Gavin Mills”

Written on: 23/11/2014 by KierraDrew63 (1 review written)

Faulty window product reported to SV/GM beginning of august 2014. Received a visit from SV/GM. Mid August to review problem. Late September receive a call from SV/GM and given a late October date for fixing problem. On the day SV/GM due, receive a call to say part isn't in yet but they are looking into it urgently and will get back to me. It's nearly the end of November, no communication from SV/GM. Window still not fixed!… Read Full Review

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★★★★★

“Cant see how Softview got bad reviews??”

Written on: 15/10/2014 by n.coles (1 review written)

I personally have used Softview for the last 4 homes over the last 14 years to do Windows, Doors, Conservatories and even Solar panels and I have not ever had an unhappy experience with them, they have always been efficient, helpful and top quality. The builders, admin staff, installers, plasterers, electrician have always been so good... Ive read through these reviews and I just cant see how they got such bad reviews. I would always recommend them to my friends and family and everybody that… Read Full Review

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★★★★★

“Fantastic service!!”

Written on: 18/05/2014 by Ingram458 (1 review written)

After being hounded by some of the bigger companies I decided to let Softview visit my home. The salesman was so polite and courteous and not at all pushy! The price was so much cheaper than anywhere else I had been. I had 26 windows installed in total and to say that the installers were amazing is an understatement! we did have a couple of problems with the locks but they came out within the week and had them sorted straight away. I would recommend this company to anyone!!… Read Full Review

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