Softview Conservatories, Colchester, Essex Reviews - www.softviewconservatories.co.uk

★★★★☆
4.0 / 5
73
75% of users recommend this
  • Value For Money

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Latest Reviews

★★★★☆

“Good job, well done”

Written on: 14/08/2017 by susannadowie (1 review written)

I wanted to say how good your fitter was, absolutely bearing out the impression of professionalism and quality we got from you at the sales meetings – due to various difficulties at our end the dimensions of the window apertures were not as accurate as we would have liked them to be. In addition, numbers on the window packaging did not always seem to match the numbers on the surveyor’s plan causing some confusion. The fitter was unphazed, calm, confident, competent, steady and cheerful… Read Full Review

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★★★★★

“Quality with a smile”

Written on: 05/08/2017 by Watsonxy270 (1 review written)

In todays world everyone likes something for nothing, but if you want quality with a fair price you could do no better than Softview Colchester. Price was very fair and the installation team was more than co-operative I would certainly recommend this company for double glazing and also for repairs of existing blown glazing panels. All the work done was according to the estimate and the site left tidy… Read Full Review

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★★★★★

“New Windows and Doors”

Written on: 02/08/2017 by bets1e (1 review written)

I cannot recommend this company enough. I am thrilled with my new windows and doors. The fitting team were superb… Read Full Review

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★★★★★

“Simply Superb!”

Written on: 17/07/2017 by MarkGilfrin (1 review written)

We have just had windows and doors fitted by Softview and the experience from start to finish has been excellent. We chose Softview because the Sales Person who visited our house was very professional and knowledgeable without being pushy. He answered all of our questions honestly and made us feel comfortable that we were choosing the right company. The fact that Softview is a family owned company that has been in business for more than 25 years really appealed to us and they seemed to go the… Read Full Review

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★★☆☆☆

“Replacement conservatory”

Written on: 15/07/2017

The product and fitters were fine but the management are incompetent, I had to reschedule the electrician as they had him coming the day after the concrete floor was laid, and still wet. The installation manager visited twice after the job had started, once to get a signature and didn't even view the site, and again to tell the fitter to make sure he got money off me before he left. He was wandering around my property and didn't come and see me, I had to go after him as he tried to leave, then… Read Full Review

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★★★★★

“Conservatory roof replacement”

Written on: 25/06/2017

Brilliant job by husband and wife team of fitters. Exactly what I wanted, very pleased with the result. Good workmanship, very helpful, and good attention to detail. A third of the price I had been quoted elsewhere. No hard sell. Friendly staff… Read Full Review

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★★★★★

“Outstanding excellent services ”

Written on: 04/06/2017 by Huber173 (1 review written)

I have been a customer for the last 18 years Softview have done windows doors and conservatory for me and I must say again after replacing my front door service was great again from start to finish last week from ordering door to the time the fitters turn up and the finish of the job was outstanding I also got a call asking me was I happy with everything which was great and I had already paid for the work up front I would like to say thank you again to the Softview team Regards David… Read Full Review

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★★★★★

“Well done Softview”

Written on: 21/02/2017

At last a company that listens unberstands and does the job.Very pleased turned up on time for each step of the appointments.Works done with care and attention to detail. All staff did a great job if you need works doing talk to Softview and you wont go wrong.Happy coustomer… Read Full Review

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★☆☆☆☆

“Not pleased”

Written on: 10/02/2017 by 60Coleman (1 review written)

We had softview give a quote for a conservatory.the price seemed right so we said we would have them do the job.this was before Christmas,we said if possible could they start work in the new year.they phone in January to say they had under priced the job,so the work wouldn't be 25,000 but 26,200. the next day we were informed that it had now gone up to 32,500. we then asked for our deposit back for we felt they had broken the contract. this was 4,800. they returned 4,050. Holding back 750 for… Read Full Review

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★★★★☆

“porch replacement”

Written on: 09/12/2016 by 1993Owens (1 review written)

Had prompt reply to my enquiry,and work commenced exactly on the date proposed.All staff very pleasant ,surveyor was very efficient,and rectified one or two minor errors made during initial assessment.Pleasantly surprised at the quotation,as I'd expected to pay much more.Workmen were efficient,and left no mess to be cleared away.The finished result was very pleasing,only blip was failure to fix doorbell properly,but this error was quickly righted by the electrician.A final 'phone call from… Read Full Review

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★★★★★

“Two Mahogany-finish windows”

Written on: 01/12/2016 by Arnavq165 (1 review written)

We contacted the company as 12 years earlier we had had several windows from the company which have remained as good as new. We needed two more in order to replace ageing Crittal windows. The Salesman was punctual,very smart, personable and non pushy. He enabled us to make our initial choice and calculated the price. These were not cheap windows. We wanted quality items that were to last well and matched the existing frames perfectly. The surveyor was really excellent. He enabled us to… Read Full Review

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★★★☆☆

“Aftercare!!!!”

Written on: 07/11/2016 by Ewingth25 (1 review written)

I spent thousands of pounds on new windows, doors and facias with this company and quite frankly the aftercare has been non-existent. Once they have your cash your on your own as they move on to their next target. What they don't realise when they have so many customers is that every single customer wants a good service and especially aftercare. Its great having a ten-year guarantee but customers want to be treated fairly and professionally when it comes to aftercare, not excuse after excuse… Read Full Review

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★★★★★

“Conservatory Windows and Doors”

Written on: 21/09/2016 by Gibbons58 (1 review written)

We had a fantastic experience with Softview from the initial meeting with their sales rep to the final piece of skirting in our conservatory. The whole team were extremely efficient and friendly. The showroom is excellent and we were helped with our choices throughout. We were kept informed at every stage so we were always aware of the next step. We did have one small problem which was dealt with immediately and a member of the management came to our property to deal with the problem and… Read Full Review

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★★★★★

“Very Happy Customers”

Written on: 09/09/2016 by Fookes (1 review written)

We were very impressed with everything from start to finish. Everyone at Softview is very polite… Read Full Review

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★★★☆☆

“review of doors and windows ”

Written on: 05/09/2016 by Haylee368 (1 review written)

the quality of the product is good but unfortunately the quality of the workmanship by Softview left a lot to be desired in my opinion. Not a very professional finish… Read Full Review

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★★★★★

“What an example of good quality and great service!...”

Written on: 31/08/2016 by Sandysmiler (1 review written)

I had my windows and doors replaced by Softview last year as part of my total house refurbishment project. I had quotes from the usual suspects who were offering AMAZING discounts off their normal prices...and Softview's price 'like-for-like' beat them by a country mile and I was thrilled with the quality and the service. I recommended them to my neighbour and they too were thrilled with everything. On 30th August I had the husband and wife team replace my kitchen window with a door and they… Read Full Review

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★★★★★

“Would give more stars if it was possible!!”

Written on: 04/08/2016 by McDanielha1946 (1 review written)

I recently had my whole house fitted with brand new window (15) and a new front and back door... Well what can I say? The whole experience from start to finish really was fantastic. The salesman was so helpful and really knew what he was talking about. The fitters were great, it looks like a new house! Great lads too they left it all nice and tidy. I had quotes from afew local Windows and Door companies, and SoftView came out on top! Great value for money and the quality is incredible. They… Read Full Review

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★★★★★

“happy customer”

Written on: 01/08/2016 by O'Connell245 (1 review written)

I would like to say what a fantastic service Softview at Colchester offer! we had a new back door installed in late 2014, this week we found we could not unlock it. I rang the office, the receptionist was very efficient and arranged for an engineer to come the very next day! he duly arrived and sorted it quickly - I would highly recommend this company to anyone needing doors, conservatories etc. Installation and after care excellent - and the engineer is especially good! … Read Full Review

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★★★★★

“Great work gentlemen”

Written on: 20/07/2016

Very pleased with all aspects of the work done by your fitters, which included two bay windows. Very neat and tidy finish,also left bungalow tidy and clean inside. Have told two or three friends and relatives already of your very good work as they are looking for some windows to be done.Thanking you all once again… Read Full Review

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★★★★☆

“Good but communication needs work!”

Written on: 08/07/2016 by Dixiek166 (1 review written)

I was impressed with the price and the quality of the work. The only things that lets the company down is the level of communication between themselves and their client and between the workmen. I had to accept slightly less than I would have wanted because the builder of my conservatory didn't communicate with the electrician and vice versa. I was also left with rubble and boards in my garden for some weeks and then only having the rubble taken and not the boards. I would have also wanted… Read Full Review

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