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Written on: 23/08/2013 by GLOTTY (1 review written)
AVOID AT ALL COSTS! I ORDERED FROM THEM AND THE ITEMS WERE NEVER SENT! THIS IS A FAKE COMPANY… Read Full Review
Written on: 23/07/2013
I ordered from them two weeks ago. The items never turned up, the order status on the website says 'Awaiting payment' yet the money has been taken from my bank. No working phone number to speak to someone and no response to my emails. Avoid at all costs… Read Full Review
Written on: 13/06/2013 by charlenepuzey (1 review written)
ordered items in good time and they never arrived. ordered three weeks ago and still nothing with no response from merchant i tried calling them and there phone lines do not work, and they do not answer any emails. would never use again… Read Full Review
Written on: 19/08/2012
I ordered from ukweddingshop.co.uk on 30th july 2012, On 2nd Aug 2012 i had an email from them saying awaiting shipment. I emailed them on 9th Aug 2012 and asked where is was due to it "awaiting shipment" i didnt think it would take so long to just stick it in the post! i had a reply saying expect delivery by the saturday, Saturday came... No parcel so i gave them a ring on the monday 13th, i started at 4pm as they shut a 5pm, it was busy so i tried again at 4.30pm and it rang for about 10min… Read Full Review
Written on: 27/03/2012 by donotbuy123 (1 review written)
I placed an order in December which never arrived, I've been promised a refund 3 times which has never materialised. It is near on impossible to get in touch with them. At one point I managaed to get through to them on the phone and the staff member placed the receiver on the side and ignored me. The live chat service is touch and go and emails are never answered. DO NOT ORDER FROM THIS COMPANY, they are crooks!!!!!!… Read Full Review
Written on: 15/12/2011 by alexander_duckworth (1 review written)
I ordered some Mr & Mrs rock sweets as favors for my wedding and after 10 days they had not been delivered but my bank account had been debited for them. I emailed them to chase them up but I did not get any reply so I called them and spoke to a lady on the phone who said the parcel was stuck within Royal Mail and she said she would despatch a second consignment as I hadn't received the first. She assured me I would have them in time for my wedding. Another week went by and the sweets were not… Read Full Review
Written on: 10/10/2011 by loumaria (2 reviews written)
I ordered some gold sparklers as favours for my wedding. They promptly sent silver ones. No worries, I though to myself, I resealed the parcel and put in straight back in the post, to the returns address. At the same time I sent a polite email letting them know that the items were on their way back and that I would like the correct gold sparklers to be sent out instead. No reply. After 3 working days, I phoned them to see if they received the parcel and got my email but no one answered. I… Read Full Review
Written on: 23/03/2011
The place cards I ordered on Monday arrived today so very pleased with the service. The place cards are good quality for the price I paid so happy with that too. Good shop to buy from, excellent selection to choose from… Read Full Review
Written on: 20/02/2011
My order arrived on time, well packaged, lovely gifts and very inspiring choices!… Read Full Review
Written on: 08/02/2011
Many thanks for dispatching my order so quickly. Everything arrived today. I will of course recommend you in the future to friends and family… Read Full Review
Written on: 31/01/2011
I ordered an engraved pocket watch for my father on December 6th 2010.
They assured me that it would arrive before xmas, however as the date approached and after much chasing, nothing arrived.
They then strung me along for some time, eventually giving me a tracking number that I could get to work.
I was fuming, but they apologised and offered to make the watch again, I foolishly accepted and they confirmed it would be with me at the end of the following week. As the end of the following week… Read Full Review
As rated by our community of reviewers
" Absolutely awful customer service!! " Read More
" In addition to being traditional as per my parent’s requirem " Read More
" Best site wedding " Read More
" Highly recommended " Read More
Written by audreylondon10
" Absolutely Best Company to Use for your Wedding website " Read More