Visa HQ Reviews - www.visahq.co.uk

★★★★☆
4.1 / 5
47
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Pay for a bad service ”

Written on: 18/05/2015 by shark55555 (2 reviews written)

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god . one thing is good ,the web site designed well and the process very clear when you login . But if you can not provide good service ,waste of this good design. hire some educated people!!!!!!!… Read Full Review

Shark55555's Response to shark55555's Review

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★☆☆☆☆

“Pay for a bad service ”

Written on: 18/05/2015 by shark55555 (2 reviews written)

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god . one thing is good ,the web site designed well and the process very clear when you login . But if you can not provide good service ,waste of this good design. hire some educated people!!!!!!!… Read Full Review

Shark55555's Response to shark55555's Review

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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Lion27's Response to shark55555's Review

Written on: 21/05/2015

Can you provide more details please?

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★☆☆☆☆

“Horrible servicce”

Written on: 12/04/2015 by gjWilson100 (1 review written)

No service for the payment done. Horrible customer service. Mr. Mahmoud who was handling the application did not communiate well nor did he take the call when we followed up. Overall i will never ever come back to VIsa HQ for any more service. There isnt even one single thing i liked about VISA HQ dubai center and suprising the application is for one of the top Notch goverment authority and if this is the serice, poor common people… Read Full Review

Shark55555's Comment

Written on: 18/05/2015

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god .

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Lion27's Comment

Written on: 21/05/2015

This review relates to office in UAE and does not correspond to UK office in any way

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Shark55555's Comment

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★★★★★

“Excellent Service”

Written on: 24/03/2015 by AmandaYarom (1 review written)

Having had previous bad experience of obtaining Congo DRC visas with other agents, I thought I would try VisaHQ. I have to say that the service was excellent. I was consistently updated with progress of the application process and the visas arrived back as promised. I was even credited with unnecessary postage costs. I will definitely use again for my next visa applications. Thank you… Read Full Review

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★★☆☆☆

“you just noticed my Nationality, now?!”

Written on: 17/03/2015 by angrymo (1 review written)

After a full day of gathering documents and emailing their staff in order to start the visa application , they tell me at the end of the day that they noticed my nationality was not eligible for this visa.... this is after me paying them and being literally seconds away from booking my hotel and flight. Its literally the first thing they ask on the website , and they notice my nationality 8 hours later. I'm sorry i expect the person to be handling my visa to be a little more competent than… Read Full Review

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★★★★☆

“Visa application for Afghanistan, from Ireland”

Written on: 05/02/2015

I am a resident of Ireland, and since there is no Afghan/Bangladesh consulate in this country, I had to make my application for visas to travel to Afghanistan/Bangladesh through the London offices. I have used VisaHQ on a number of occasions in the past. My applications have always been treated professionally and my questions have been answered quickly, and with courtesy. VisaHQ has managed the return posting of my passport efficiently and without difficulty. I felt that staff have shown a… Read Full Review

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★★★★★

“Great fantastic service ”

Written on: 29/01/2015 by Rad.b (1 review written)

Such a great service defo would recommend to a friend the staff are helpful and friendly and felt with any problems I had straight away quick service aswell could have not been more pleased… Read Full Review

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★☆☆☆☆

“Shocking service ”

Written on: 12/01/2015 by Alexanderv138 (1 review written)

Absolute shocking service today at VIsa HQ- be warned!! We were promised we could get our Sri Lankan visa in two days, however on the 3rd day after calling and calling the whole day the very unhelpful people said it hadn't arrived. On the day of travel in an absolute panic and in tears we were told our visa was ready and would be sent to our email address. When we chased it we were told the guy was busy with a client. The visa never came!!!! In the end we went to the Sri Lankan embassy and… Read Full Review

Shark55555's Comment

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★★★★★

“Support for Russian Visa”

Written on: 24/12/2014 by TreyStephenson (1 review written)

I've worked with Alexander from VisaHQ four times for a Russian visa and found the support excellent, especially in guidance around new Russian biometrics. By the way, that was quite straight forward. They just needed finger prints. I hope that now they ahve them, they will not need a further in person visit. Even them , they had plenty of staff so the turn around was quick… Read Full Review

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★★★★★

“Visa Service”

Written on: 10/12/2014 by Jaelynnx52 (1 review written)

VisaHQ provide an efficient, cost effective, service to obtain visas. I have used them twice in relatively quick succession and on both occasions found the on-line process easy to follow. It is particularly reassuring to recieve regular progress updates from a named member of VisaHQ staff which ensure you feel completly informed as to what stage your visa application is at. This also makes the service feel quite personal. These updates are complimented by an on-line tracking system to give… Read Full Review

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★★★★★

“Great to have very good & affordable service”

Written on: 28/11/2014 by Roserai (1 review written)

I received emails at all stages of the process which was very reassuring. Passports returned in advance of the date I had given. Service much less expensive than that offered by the agent recommended by my travel agent, I will definitely use Visa HQ again. Thank you!… Read Full Review

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★★★★★

“Vietnam & Cambodia Visas”

Written on: 24/11/2014 by NolaMattingly (1 review written)

This company provide excellent service, reliable and not too expensive, based on my recent experience I would have no hesitation in recommending them. They have always answered my queries/emails promptly, and can carry out instructions… Read Full Review

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★★★★★

“Quick service”

Written on: 01/11/2014

I was very happy with the service - VisaHQ responded quickly to all my queries by phone and email. I was able to send off 2 visa applications together and they coordinated everything, keeping me up to date with expected delievery dates etc. No criticisms really, good, fast service, would definitely use again… Read Full Review

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★★★★★

“Fast and efficient”

Written on: 19/10/2014 by fwMitchell247 (1 review written)

We had a tight timescale and were doubtful if we could get our visas for India and Pakistan in time but Visa HQ were calm and efficient and got them with three days to spare… Read Full Review

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★★★★★

“Visa Application.”

Written on: 11/10/2014 by wlRhodes279 (1 review written)

The instructions for Visa Application were concise and clear. Application was processed without incident. I was informed (by email) at each stage of the process. Visa arrived on the date it was promised to me. Excellent service Thanks Alexander… Read Full Review

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★★★★★

“timesaver par excellence”

Written on: 09/10/2014 by gemcyclist (2 reviews written)

great service and attention to detail many thanks will use it for other countries too… Read Full Review

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★★★★★

“timesaver par excellence”

Written on: 09/10/2014 by gemcyclist (2 reviews written)

great service and attention to detail many thanks will use it for other countries too… Read Full Review

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★★★★☆

“Great friendly service”

Written on: 30/09/2014 by MaximM1234 (1 review written)

Have been dealing with an advisor at VisaHQ for more than a year now. Great friendly service. Have managed to obtain Russian visa within a day once- really needed to travel for business and could not miss the appointment. Need to mention Pallavi who helped me to obtain Indian visa ( trust me getting quick Indian visa for a foreigner living in UK is a challenge! ) The reason for 4 stars is that it is difficult to get through the phone, apart from that cannot fault it… Read Full Review

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★☆☆☆☆

“I applied for a visa online with VisaHQ, was emailed...”

Written on: 24/09/2014

I applied for a visa online with VisaHQ, was emailed someone else's visa (so much for complying with their privacy statement!), emailed the company asking for the correct visa to be sent to me, the email bounced. Finally tracked down an email address to contact said company for their head office in a different country. A week and several emails later, after threatening I'd report them as being a scam company, I finally get a visa. But no receipt - and no response to my emails requesting a… Read Full Review

Lion27's Comment

Written on: 01/10/2014

Thank you your feedback. I am sorry you were left dissatisfied with service provided.
Can you please be more specific-which visa did you apply for, on what website, who did you speak to?
I will investigate and make sure we will increase our standards.

Visa HQ

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Shark55555's Comment

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★★★★★

“great qucick well informed service ”

Written on: 10/09/2014 by kopkoon (1 review written)

Hi used this service for the first time and so pleased , fast and you allways no the progress on the visa by email all most dailey just great cant say much more just does what it says… Read Full Review

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