Visa HQ Reviews - www.visahq.co.uk

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Fantastic”

Written on: 21/08/2014 by Dorianf495 (1 review written)

Fast, effective and professional, kept the project alive with this swift turn around of India visa's. Completed everything as promised - just great service. Very, very pleased indeed… Read Full Review

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★★★★★

“Highly professional and efficient service.”

Written on: 21/08/2014 by davidogg (1 review written)

I am a professional auditor and visit diverse companies across the globe. I am frequently asked to complete those annoying hotel surveys that are nothing less than a complete waste of time. Why? Because if hotels designed surveys that actually gave them realistic feedback, then that hotel would be perfect and would not need to conduct surveys! I therefore normally never complete this type of review of a service provided. However..... Visa HQ have once again; provided me with a highly… Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 19/08/2014 by Coach52 (1 review written)

I obtained my Russian visa through VisaHQ. I was impressed by the numerous emails keeping me informed of the progress of my application. The staff were very helpful with any questions I had regarding my application and replied within 24 hours. I received my visa on the date specified. Overall, this company are very professional, and I would recommend their services to all my friends, family and work associates. Thank you VisaHQ for your valued service. They are a cut above all other Visa… Read Full Review

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★★★★★

“Excellent, friendly and efficient serviceservice”

Written on: 13/08/2014 by Chandler280 (1 review written)

I have just received my visa for Algeria. My work travel agent originally said they would apply for it on my behalf, but messed things up so I needed to move quickly as I had my flights etc were booked. Visa HQ (especially Michael) was extremely helpful, and I received my visa in the nick of time. (I received it today and I travel first thing tomorrow morning) Thank you! … Read Full Review

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★★★☆☆

“Could do better; required close involvement by the...”

Written on: 14/07/2014 by Jordenb226 (1 review written)

In applying for a DRC Visa, e-mail communication appeared prompt and professional. The staff appeared overly fastidious in requesting all possible documentation the Embassy might require, which may be the prudent strategy but in this case proved unnecessary and added delay. Despite the VisaHQ form being completed with a "need by" date less than a week ahead, when submission to the Embassy was agreed one morning this only happened the afternoon of the following day, leaving the Embassy only… Read Full Review

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★★★★★

“Could not fault service”

Written on: 26/06/2014 by gazzamacnz (1 review written)

Used VisaHQ for Russian tourist visa. Found entire process very efficient, user friendly and cost effective. Would definitely use again if need arose… Read Full Review

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★★★★★

“Excellent service”

Written on: 24/06/2014 by Mateon477 (1 review written)

I would just like to say what an excellent service VisaHQ have been from start to finish. I would strongly recommend it to all. Thank you VisaHQ… Read Full Review

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★★★★☆

“Kept to their word”

Written on: 20/06/2014 by DayanaRogers (1 review written)

Applied for an express service visa to DRC which they indicated would take 3-4 working days to process. Sent my application to the Visa agency with 1-2 days to spare for processing time only to find that for some reason my application was submitted to the embassy 2 days later. I only came to know this after following up and then realised I was likely not going to get my passport back in time. The Visa Agency team, clearly realised they had error somewhere and were prompt in responding and… Read Full Review

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★★★★☆

“Dubai Visa through VisaHQ”

Written on: 10/06/2014

Recently applied for Dubai visa for me and my wife, even though they are advertising processing time as 5 working days, I got the visas in 2 business days. Staff are very helpful and friendly. I would recommend to anyone… Read Full Review

Lion27's Comment

Written on: 11/06/2014

Thank you for your feedback, we hope to assist you in near future.

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★★★★★

“Belarus Visa”

Written on: 09/06/2014 by Greer451 (1 review written)

Tried to get visa for Belarus myself. Very frustrating time finding embassy website and then trying to get someone/anyone to answer the phone numbers given for visa enquiries. A friend recommended VisaHQ and they were great. Friendly, efficient and very good at keeping me informed of progress.Would definitely use them again and would recommend to friends… Read Full Review

Lion27's Comment

Written on: 11/06/2014

Thank you for your feedback, we hope to assist you in the near future.

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★★★★★

“Visa HQ.”

Written on: 01/06/2014 by Aidan1990 (1 review written)

I recently applied for a Russian & Belarus visa. Excellent service kept up to date with progress… Read Full Review

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★☆☆☆☆

“They lost my documents! Total Nightmare!”

Written on: 10/04/2014 by Yelenaaaaaaaaa (1 review written)

【APPALLING】I used VisaHQ.co.uk for my travel visa application a few weeks ago. I've been through a lot of hassles because the staff got the application form wrong. I booked the train tickets to London three times because the date for the appointment kept changing. As a result, they FAILED to apply one for me AND sent my passport and residence permit to the WRONG address. My passport and residence permit are LOST now because of their mistakes! When I dialled their number, it always went… Read Full Review

Lion27's Response to Yelenaaaaaaaaa's Review

Written on: 17/04/2014

We do apologise for the inconvenience caused to your trip. However please let us outline the following;

- After applying for the visa, we were advised by the respective Embassy concerned that the applicant will have to apply at the embassy of main destination as they are not eligible to apply for that visa requested although they will be passing through that member state.
- The application and documents were returned. However, due to a mismatch in tracking numbers, the wrong tracking number was emailed which we do sincerely apologise for.
- We were informed by the applicant that the post did not arrive by the next working day.
- Further to speaking to Royal Mail, we were informed it could take up to 15 days for the documents to be returned back as the tracking number which was mistakenly given was of another applicant’s. Yet again- we do sincerely apologise for this.
- After two days of liaising with Royal Mail, we retrieved the documents and reposted them back and sent the applicant an email with the right tracking number.
- The applicant received the documents the next day via post.
- The documents were safely returned to the applicant as the applicant would need to re apply at the embassy of main destination in person (as we do not deal with that embassy).


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Yelenaaaaaaaaa's reply to Lion27's Comment

Written on: 17/04/2014

I forgot to update this review. I've received my documents after all and applied for a travel visa by myself. I thought I lost my passport and my visa when I was writing this but thankfully they were returned. Several pages of my bank statements were missing but that's not a big deal. I cannot be happier to have my passport and visa back.

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★★★★★

“Russian Visa”

Written on: 07/02/2014

I recently applied for a Russian visa with VisaHQ. Very good service and no problems… Read Full Review

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★★★★★

“Super fast”

Written on: 31/12/2013 by Unitedkingdom29 (1 review written)

I recently used visahq to apply for my visa going to abu dhabi, and now i got my visa! They keep u updated all the time. I would definately recommend them to my friends and for sure i will used them again and again... Hussle free and for the price i paid for it was worth it..Thank you so much visahq… Read Full Review

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★★★★★

“Smooth and safe”

Written on: 20/11/2013 by Wistiti (1 review written)

I have been anxious because I sent my application at the very last minute. But fortunately I received my passport and visa on time without any problem. Mr Alex Suchkov was so available every time I called, thank you!… Read Full Review

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★★★★★

“Professional and efficient service”

Written on: 19/11/2013

I recently used Visa HQ to obtain a visa to Belarus. As I live in Sweden there is no Belarus visa centre or Consulate over here and the cost to obtain a visa at Minsk airport for a British citizen is pretty darn expensive, so I therefore chose to go through this company as my only other option. I was quite nervous about posting my passport and the relevant documents incase they became misplaced or there was a problem with my application which would subsequently delay the process. I had a range… Read Full Review

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★★★★★

“Super Efficient Service”

Written on: 05/11/2013 by Ams73 (1 review written)

I recently had some Russian visas done through VISA HQ. I was up against the clock and had some group applications to do in a hurry, I was unable to get them done in Ireland myself in time as they were not citizens here so I was delighted when I was able to organise them this way through VISA HQ. I was very impressed with the speedy service they supplied, I went for the two business day express and boy was it worth it. They kept in touch with me all the way through the process and visas were… Read Full Review

Lion27's Response to Ams73's Review

Written on: 06/11/2013

Many thanks for your feedback, we look forward to assisting you future again.

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★★★★★

“Highly Recommended”

Written on: 30/10/2013

I have now used Visa HQ for my last 2 transit visas to China and the service provided has been very good indeed. The staff are friendly and keep you up to date from the start of the process to the return of the documents. I do travel extensively for work and will use Visa HQ's services for my future visa applications, and will also advise colleagues to do the same… Read Full Review

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★☆☆☆☆

“Terrible, just terrible”

Written on: 09/09/2013 by DavidDeen (1 review written)

I have used VisaHQ.co.uk 4 previous times for my russian visas without problem, it has been a couple of years since my last time of using them. This time it has been an utter sham, despite in depth conversations of placing my order and sending all of the documentation they asked for, they then tell me i need to send a scanned document, which i did same day. They said as no courier was a available that there would be a delay of 1 day submitting my package to the embassy. 4 days later I finally… Read Full Review

Lion27's Response to DavidDeen's Review

Written on: 25/10/2013

Hi,
Thank you for your feedback.
Let me mention few points. As it was a visa for your young son, embassy asked to provide suppoting documents for the application- birth certificate and concent letter. We clearly adviced you that and re-submitted application at the earliest opportunity to the application centre for Russian Embassy. You were getting updates all the time during the whole process. This understandably extended processing time to 8 working days instead of 6 day it takes for straightforward applications and we managed to successfully obtain a visa for your son.
Our apologies if you left dissatisfied with our service.

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★★★★★

“Incomparable in a crunch”

Written on: 29/07/2013 by MartinB9 (1 review written)

My family and I had complex visa needs to get visas for China because of mixed nationalities--we had to apply in different countries. We were complaining to some friends and they recommended visahq. In summer 2012 there is not much to write: we sent them our paperwork, they submitted it, and returned it right away--sending us automated emails every step of the way which we found reassuring (eg. package received, package submitted, payment tendered, etc). We returned to them again this… Read Full Review

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