Visa HQ Reviews - www.visahq.co.uk

★★★★☆
3.9 / 5
58
78% of users recommend this
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Latest Reviews

★☆☆☆☆

“Lack of Professionalism ”

Written on: 12/11/2016 by criscriscristo (1 review written)

Applied for a visa, they requested dates I was travelling. Received visa and went to airport to travel to go to a wedding, I was informed at the airport that my visa was not valid and I should contact the company who gave me the visa, as I should not have been given the visa as my passport validity did not cover the period I was to travel and return by. Spoke with visahq who blamed me and clearly would not accept responsibility. I want to Sue them but I'm not in a financial position to do so… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE!!!”

Written on: 17/10/2016 by Kiley362 (1 review written)

Hi everyone out there, i would like to advice you not to make a mistake applying for anything from visa hq. They are the most wicked agency i have ever seen on the planet, i summited my documents for nigeria visa, everything requested was given to visa hq, including our tickets, which they knew the dates and times we were meant to leave yet they kept saying that the nigeria high commission will not accept my documents 1. The consent letter from my husband was not typed so it was not… Read Full Review

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★★★★☆

“Great Service”

Written on: 05/07/2016 by AliviaHoughton387 (1 review written)

Great service, friendly staff, excellent customer service, saved time and money… Read Full Review

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★☆☆☆☆

“IRRITATING, POOR”

Written on: 04/07/2016 by gdLockhart380 (1 review written)

MY HUSBAND HAD APPLIED KENYA VISA THROUGH VISA HQ. THEY CHARGED HIM DOUBLE COMPARE TO KENYA VISA OFFICE DUE TO AN AGENCY SERVICE I SUPPOSE. THEY DID NOT GET BACK TO HIM. FEW DAYS LATER AFTER TAKING THE MONEY AND MY HUSBAND CHASED HIM FOR 1 WEEK AND THEY ASKED SAME DOCUMENTS AGAIN. I GUESS SHE HAS SOME ISSUES. SHE DOESNT SPEAK NICELY AND SOFTLY, NON-APOLOGETIC. AND SHE GOT THE VISA 4 DAYS AGO WHEN MY HUSBAND TRIED TO CHASE THE VISA AGAIN THEN ONLY SHE FORWARDED. AND MORE OVER SHE DID MISTAKE AS… Read Full Review

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★★★☆☆

“Good Service,,,,BUT !”

Written on: 05/04/2016 by Tawny7709 (1 review written)

I've used the service three times for visas to Cameroon, India and DRC. I found the service generally very good (although there were issues with uploading a photograph in the case of the visa for India and a double payment being taken - which was refunded some months later). However, VisahQ let itself down badly last month. Several months after my last business with them I received an email from one of their agents which had been sent to himself and blind copied to me........ and probably… Read Full Review

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★★★★★

“Top class service”

Written on: 19/01/2016 by AliaRossiItalian (1 review written)

This is the third time I have used VisaHQ and I have been really impressed with the service. Maybe I have been lucky in having the same excellent agent each time; but everything was delivered as promised and on time. I was told exactly what I had to do, informed when my documents arrived, given a date to expect authorisation of visa and a date when I could expect delivery. All happened exactly as promised and the few queries I had along the way were answered with efficiency and courtesy. I am a… Read Full Review

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★★★★★

“Top class service”

Written on: 19/01/2016 by AliaRossiItalian (1 review written)

This is the third time I have used VisaHQ and I have been really impressed with the service. Maybe I have been lucky in having the same excellent agent each time; but everything was delivered as promised and on time. I was told exactly what I had to do, informed when my documents arrived, given a date to expect authorisation of visa and a date when I could expect delivery. All happened exactly as promised and the few queries I had along the way were answered with efficiency and courtesy. I am a… Read Full Review

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★★★★★

“Great service!”

Written on: 17/01/2016 by MariaKoeva (1 review written)

Had a very good experience with VisaHQ! Quick service, great communication, good value for money. Will definitely use again and will have no hesitation in recommending VisaHQ to my family and friends… Read Full Review

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★☆☆☆☆

“Very unprofessional service”

Written on: 26/12/2015 by Terrellv180 (1 review written)

Very unprofessional people are running this business. I will never use them again. And my advise to others is "PLEASE DONT USE VISA HQ"… Read Full Review

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★★★★☆

“Dependable Visa Application”

Written on: 27/10/2015 by Zara555 (2 reviews written)

My application was processed without delay. Good communication flow as I was updates at all stages. I received my visa at the normal expected day. Great Service and highly dependable. I will recommend to people around me. Thanks. … Read Full Review

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★★★★☆

“Obtaining visas can be a difficult and time consuming...”

Written on: 11/06/2015 by Porter307 (1 review written)

Obtaining visas can be a difficult and time consuming process especially in my situation where I had little time to organize and complete my application for it to be submitted. The person who dealt with my whole application from start to finish in such a professional manner and the communications and efforts on his behalf he kept with me throughout the whole process is rare to find within most organizations I deal with day to day. For somebody thats never met me before I feel he put him self… Read Full Review

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★☆☆☆☆

“Pay for a bad service ”

Written on: 18/05/2015 by shark55555 (2 reviews written)

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god . one thing is good ,the web site designed well and the process very clear when you login . But if you can not provide good service ,waste of this good design. hire some educated people!!!!!!!… Read Full Review

Shark55555's Response to shark55555's Review

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★☆☆☆☆

“Pay for a bad service ”

Written on: 18/05/2015 by shark55555 (2 reviews written)

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god . one thing is good ,the web site designed well and the process very clear when you login . But if you can not provide good service ,waste of this good design. hire some educated people!!!!!!!… Read Full Review

Shark55555's Response to shark55555's Review

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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Uras's Response to shark55555's Review

Written on: 24/12/2015

totally agreed. Very unprofessional people are running this business. I will never use them again. And my advise to others is "PLEASE DONT USE VISA HQ"

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Lion27's Response to shark55555's Review

Written on: 21/05/2015

Can you provide more details please?

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★☆☆☆☆

“Horrible servicce”

Written on: 12/04/2015 by gjWilson100 (1 review written)

No service for the payment done. Horrible customer service. Mr. Mahmoud who was handling the application did not communiate well nor did he take the call when we followed up. Overall i will never ever come back to VIsa HQ for any more service. There isnt even one single thing i liked about VISA HQ dubai center and suprising the application is for one of the top Notch goverment authority and if this is the serice, poor common people… Read Full Review

Shark55555's Comment

Written on: 18/05/2015

AGREED !!!STRONGLY AGREED! I have sent application and they did not response for 10 days then I called back ,fells like I own her money .I paid for the service not the cold face .please trade people like the way you want to be traded,thanks god .

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Lion27's Comment

Written on: 21/05/2015

This review relates to office in UAE and does not correspond to UK office in any way

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Shark55555's Comment

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★★★★★

“Excellent Service”

Written on: 24/03/2015 by AmandaYarom (1 review written)

Having had previous bad experience of obtaining Congo DRC visas with other agents, I thought I would try VisaHQ. I have to say that the service was excellent. I was consistently updated with progress of the application process and the visas arrived back as promised. I was even credited with unnecessary postage costs. I will definitely use again for my next visa applications. Thank you… Read Full Review

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★★☆☆☆

“you just noticed my Nationality, now?!”

Written on: 17/03/2015 by angrymo (1 review written)

After a full day of gathering documents and emailing their staff in order to start the visa application , they tell me at the end of the day that they noticed my nationality was not eligible for this visa.... this is after me paying them and being literally seconds away from booking my hotel and flight. Its literally the first thing they ask on the website , and they notice my nationality 8 hours later. I'm sorry i expect the person to be handling my visa to be a little more competent than… Read Full Review

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★★★★☆

“Visa application for Afghanistan, from Ireland”

Written on: 05/02/2015

I am a resident of Ireland, and since there is no Afghan/Bangladesh consulate in this country, I had to make my application for visas to travel to Afghanistan/Bangladesh through the London offices. I have used VisaHQ on a number of occasions in the past. My applications have always been treated professionally and my questions have been answered quickly, and with courtesy. VisaHQ has managed the return posting of my passport efficiently and without difficulty. I felt that staff have shown a… Read Full Review

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★★★★★

“Great fantastic service ”

Written on: 29/01/2015 by Rad.b (1 review written)

Such a great service defo would recommend to a friend the staff are helpful and friendly and felt with any problems I had straight away quick service aswell could have not been more pleased… Read Full Review

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★☆☆☆☆

“Shocking service ”

Written on: 12/01/2015 by Alexanderv138 (1 review written)

Absolute shocking service today at VIsa HQ- be warned!! We were promised we could get our Sri Lankan visa in two days, however on the 3rd day after calling and calling the whole day the very unhelpful people said it hadn't arrived. On the day of travel in an absolute panic and in tears we were told our visa was ready and would be sent to our email address. When we chased it we were told the guy was busy with a client. The visa never came!!!! In the end we went to the Sri Lankan embassy and… Read Full Review

Shark55555's Comment

Written on: 18/05/2015

all review they have got for 5 star is written by someone new and only have one review on their account ! please be aware and careful not suggest at all.

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★★★★★

“Support for Russian Visa”

Written on: 24/12/2014 by TreyStephenson (1 review written)

I've worked with Alexander from VisaHQ four times for a Russian visa and found the support excellent, especially in guidance around new Russian biometrics. By the way, that was quite straight forward. They just needed finger prints. I hope that now they ahve them, they will not need a further in person visit. Even them , they had plenty of staff so the turn around was quick… Read Full Review

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