Click Transfers Reviews - www.clicktransfers.co.uk

★★★★☆
4.4 / 5
936
88% of users recommend this
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  • Comfort of journey

  • Customer Service

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Latest Reviews

“Left stranded . Do NOT use”

Written on: 12/10/2016 by Helpless2016 (1 review written)

On arrival at Tenerife south airport (at almost midnight), I discovered that 'click transfers' had gone out of business and had not informed any of their clients including myself. I ended up having to pay €80 for my transfer to the north. I am unable to recoup any of my expenses. APPALLING COMPANY… Read Full Review

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“Total disaster at airport”

Written on: 01/09/2016 by jlAndrews366 (1 review written)

On arriving at desk 4 at tenerife airport a man approached our party of 11 people and told us there was no transfers to our hotel as company had gone into liquidation but he assured us that he was able to do transfers for us if we paid him 110 euros for a return trip this we stupidly did he gave us a receipt with a different name on it yes he took us to our hotel but when the time came for us to get back to airport there was no transport available when I contacted my insurance company they said… Read Full Review

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“DO NOT USE - WASN'T PICKED UP FOR DEPARTURE TRANSFER”

Written on: 26/08/2016

No departure pick up. After various calls from the receptionist and myself we found out the coach company would not pick us up as clicktransfers owe them a lot of money and they no longer deal with them. We had no warning from click transfers and it was too late to book our transfers with any other company. Totally ruined our last evenings plans and cost us a lot of money… Read Full Review

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“DO NOT USE COMPANY HAS GONE BUST BUT STILL TAKING BOOKINGS”

Written on: 21/08/2016 by Bradford294 (1 review written)

We arrived at Crete Airport to be told the company we had transfers with had not been paid so we had to pay taxi to & from airport to hotel at a cost of over 100 euros. Emailed and tried ringing but phone no longer rings and they haven't replied to my 3 emails. Shocking company DO NOT USE… Read Full Review

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“Left in Limbo”

Written on: 20/08/2016 by Taunton1 (2 reviews written)

Went to Stalis in Crete in August, where our private transfer was waiting for us and drove us promptly to our Hotel. After 12 days holiday I checked my emails and asked the hotel to check to see if I return transfer had been confirmed nothing, left it until the next day, still nothing so I emailed Click transfers and rang and left message, heard nothing back, phoned the local number no answer but left a message, 4 hours later they text messaged us back saying unfortunately they would not be… Read Full Review

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“Disgusting”

Written on: 20/08/2016 by 144Templeton (1 review written)

After being deserted in Kos late at night. No transfer had been arranged. We had to get a taxi. They promised to refund money. Cannot contact them by phone or email. DO NOT USE THEM… Read Full Review

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“DIDNT TURN UP”

Written on: 18/08/2016 by jodieewing (1 review written)

We was left waiting outside hotel after ringing and confirming pick up time and no one turned up we was told they had gone bust and had too pay for taxis to airport with hour too get there!!! Never again… Read Full Review

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“Clicktransfers are apparently no longer trading”

Written on: 18/08/2016 by DottyC (1 review written)

Having tried unsuccessfully to contact clicktransfers (after paying for my transfers!) I e-mailed the shuttle company (in Malaga) directly and was advised that clicktransfers are no longer trading, and that my booking would not be honoured… Read Full Review

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“DID NOT SHOW”

Written on: 18/08/2016

THIS COMPANY ARE INSOLVENT THEY DID NOT PAY THEIR SUPPLIER SO THEY WOULD NOT PICK US UP WE COULD NOT GET THROUGH BY PHONE OR E-MAIL DO NOT USE THIS COMPANY YOU WILL LOOSE YOU MONEY JUST LIKE US… Read Full Review

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“Shocking company ”

Written on: 18/08/2016 by Perrypp475 (1 review written)

Still taking money off people and leaving them stranded at the airport… Read Full Review

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“Click Transfers - Phileas Fogg Travel”

Written on: 14/08/2016 by Walkergs393 (1 review written)

DO NOT USE DO NOT USE Family of 5 with child with major health issues left stranded very late on arrival at Kos Airport. Local service apologised and said no longer working for Click as do not get paid. Luckily a travel rep helped us out, they said this was a regular thing in Kos for Click Transfers. Again very lucky our hotel was only a 20 euro fare. No response from Click when back in UK and plenty of similar reviews if you do your research. DO NOT USE… Read Full Review

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“Terrible Service”

Written on: 13/08/2016 by rachelsbags (1 review written)

Where do I start, after arriving at are destination there was no one to meet us it was only after we rang you up that one of your reps came over and told us you had no record of our booking and told us to take a taxi to the hotel. When we rang up to confirm are booking to go back to the airport we were repeatedly hung up on. So not only did we waste are money booking your service but also had to shell out for 2 taxis to get to and from the airport. Not to mention all the charges for the phone… Read Full Review

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“WARNING- AVOID LIKE THE PLAGUE ”

Written on: 12/08/2016 by 271Woods (1 review written)

I arrived at Corfu airport with my family on the 2/8/16 to find there was no transfer, the representative at the airport advised they no longer deal with click transfers as they are bankrupt! We were stranded and had to hire a private taxi. I have tried to email and call click transfers but get no reply. I have had to hire another private taxi at the end of our holiday coming out of funds we had not budgeted for, we returned to the UK last night and so far all contact has been ignored… Read Full Review

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Dp007's Comment

Written on: 13/08/2016

I had the same experience in Tenerife. The local agent said that they had not been paid by click transfers so they could not pick up. I had to arrange a private transfer. They do not respond to email and do not answer the phone. Avoid this company!

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“Do not use”

Written on: 11/08/2016 by CovKid59 (1 review written)

We booked this company for both transfers and neither were straightforward. On arrival at Barcelona airport we had to find our transfer office ourselves after being given instructions to look for a representative displaying our name. Our return transfer was non-existent! Despite myself and the hotel receptionists trying to contact the company for us, we couldn't get any response - either on the phone or by e-mail - received a stupid "robot response". We eventually contacted Eros Travel(who… Read Full Review

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“Poor communication”

Written on: 11/08/2016

Our return journey did not run smoothly due to bad communication with click transfer changing suppliers for our trip. When we telephoned to confirm our pick up time we were told that they would not becoming for us as click transfers had not paid them for 2 months. We emailed them and got an automated reply stating that someone would be in contact in 1 to 2 days, 3 days later still no reply… Read Full Review

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“DO NOT BOOK”

Written on: 10/08/2016 by icDobson38 (1 review written)

We paid £168. 00 for airport transfers and got a text 12 hours before "good evening. From the transfer company. Just to inform you that click transfers have not paid us and we cannot fulfill any more transfers for them. You will have to get another transfer from the airport"… Read Full Review

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“No show no help avoid”

Written on: 08/08/2016 by Mbefosters (1 review written)

No taxi on arrival no help on phone or email support so after 2 weeks away no taxi back It cost me money for taxis whilst away and still haven't been able to contact them for refund Avoid at all cost Now back home still can't get any body to sort it out. We flew to larnaca Cyprus Just a joke… Read Full Review

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“Avoid”

Written on: 07/08/2016 by Kjard (1 review written)

As with other reviews left with no return pickup in Corfu local agent said they had not been paid By click transfers avoid at all costs… Read Full Review

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“DON'T USE CLICK TRANSFERS”

Written on: 06/08/2016 by grBurnham1967 (1 review written)

Click left us with no return transfer from Calis beach Turkey. Please don't use them they are NOT reliable...Since heard they have not been paying any of there suppliers in any holiday destination. PLEASE DON'T BE LIKE US LEFT WAITING FOR A TRANSFER… Read Full Review

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“Do not use”

Written on: 04/08/2016 by Spencerg145 (1 review written)

do not answer phones, do not answer emails. Agents in Greece and Lanzarote have not been paid, however company still taking bookings. Have not actioned refund due to me so have contacted the police fraud investigators. No stars, avoid at all costs… Read Full Review

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