Travelfx.co.uk Reviews - www.travelfx.co.uk

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★★★★☆
4.2 / 5
84% of users recommend this
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Latest Reviews

★★★★★

“Excellent Company to Deal With”

Written on: 23/10/2014

First time used Travelfx. Best rate for UAE. Ordered 8/10 in afternoon. Got email that evening with confirmation and how to pay-NOTE youve gotta do it via transfer, they dont do cheques or c/cards. Sent payment and it cleared on 9/10 as they emailed to say. Money was sent out 10/10 friday and we were luck and got it sat morning post. Would use again. TIP: Leave some days for your money to arrive. The company doesnt GUARANTEE next day delivery but does its best . I was 100% satisfied and my… Read Full Review

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★★★★★

“Money exchange”

Written on: 03/10/2014 by muMeredith73 (1 review written)

Got the very best exchange rate any ware. Got an on line quote that I accepted, made a payment to them following the email prompts. Two hours later received an email confirming money had been received and currency had been posted.10.30am the following day, a knock at the door by the post man delivering my exchanged money. Brill… Read Full Review

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★★★★★

“No problems with Travel FX for me.”

Written on: 04/09/2014

I have used Travel FX on a number of occasions and they have delivered every time. I ordered currency at 10.30pm on Wednesday 28/08/14 and it arrived at my door at 11.30am on Friday 30/08/14. I have been delighted with their performance and rates every time and would use no one else… Read Full Review

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★☆☆☆☆

“Worst service ever from Travel FX!”

Written on: 26/08/2014 by amlpchan (1 review written)

I have ordered my 6000 Dannish kroner on Wednesday 13th Aug and have requested that I needed my money by 15th Aug. I received the confirmation email of receipt of my payment (£653 rate @9.17, £658 including admin fee) on Thursday 14th at 14:18. However, I only received the confirmation email of despatch on Friday 15th Aug 1pm. The postman only came at 11:22 on 16th Aug after I have left for the airport at 11am. I understand that there is no guarantee for next day delivery, which will be… Read Full Review

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★★★★★

“Great (again)!”

Written on: 02/08/2014 by MattParry (1 review written)

3rd year in a row using this service for holiday currency!! As the amounts are a few thousand at a time, there's always a 'nagging doubt' that something will go wrong-it never has! Great service, delivered on time and the best rate anywhere! Would recommend to everyone!… Read Full Review

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★★★★★

“spot-on everytime.”

Written on: 01/08/2014

i have used TravelFX ltd 4 times now,i get a good rate and everything goes smoothly.i order one day,pay the next,allow them at least 2 days grace to get the order to me but usually i get email confirmation of payment straight away,followed the next day with an email saying it will be dispatched on time.i really cant fault the service i have received,in fact one time i had to change the day i was to receive the order and it was just the matter of an email to do it.will definately use them again… Read Full Review

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★★★★★

“I was dubious having to pay upfront via bacs but.....”

Written on: 02/07/2014 by Sullivanwd432 (1 review written)

The service was spot on, great communication via emails confirming your order, receipt of your money, then dispatch with a tracking number. The money arrived very quickly and the rate of exchange I got was excellent. Would definitely use again and recommend to friends… Read Full Review

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★★★★★

“Excellent service No problems”

Written on: 11/06/2014 by rnAyers327 (1 review written)

We have used Travelfx for many transactions and found them to be spot on every time. We would highly recommend them to all our family and friends… Read Full Review

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★☆☆☆☆

“Avoid - Company with best rate turned out to be suspicious”

Written on: 16/02/2014

I came across CompareHolidayMoney.com when I typed "Best rates for South African Rand" into Google but when I clicked the website displayed which showed the best rate "TravelFX.co.uk" I discovered that they only accept bank tranfers and state "WE DO NOT ACCEPT ANY CARDS". Thinking this was odd, I read more reviews of Travel FX and saw that they claim to be part of Metro Bank PLC (which it appears they do not) and there are hundreds of reviews from angry customers saying they transferred money… Read Full Review

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★★★☆☆

“very good and fast posting "except for large notes"”

Written on: 11/01/2014 by vangellis0 (3 reviews written)

I will use again problem is i asked for note of low denomination got mainly 100 and 50 euro notes and no 5 euro notes these are nearly imposable to spend in cafes and small restaurants but the service and exchange were very good would have given 5 stars except problem with big notes… Read Full Review

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★☆☆☆☆

“If you want peace of mind - use someone else!”

Written on: 25/09/2013 by mjod1952 (2 reviews written)

Ordered the money and arranged fast transfer the same time. Had acknowledgement of order, but no confirmation of receipt of funds. No way of tracking online and telephone only available 9.30-4.30. Here I am no wondering whether my transfer went into a black hole or has been received. I called TravelFX who send the money out and they at least have heard of this site, but that was all they were unable to trace my order. I shall have to wait until tomorrow to call them and considering the amount… Read Full Review

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Mjod1952's Response to mjod1952's Review

Written on: 27/09/2013

I need to update this.... It seems that their confirmatory email was diverted away from my inbox bi iCloud. They responded rapidly to my chasing email and the money arrived exactly as promised. I'd still make this 4 stars only as I think their telephone access is very limited and I'm not sure how they relate to the services they link to.

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★★★★★

“excellent service”

Written on: 17/09/2013 by paulbwly (1 review written)

I have been using travel fx now for all my currency for the last few years. Always find they have the best rates. Delivery secure and fast. Keep up the good work… Read Full Review

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★★★★★

“fast professional service”

Written on: 14/09/2013

I am always a little wary of ordering currency on line, but took the time to check out that Travel FX are a bona fide operation. It was well worth it because they seem to consistently offer the best rates. The currency arrived by Post Office Special Delivery the very next day. I will continue to use Travel FX and am more than happy to recommend them… Read Full Review

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★★★★★

“Safe and Sound”

Written on: 22/08/2013 by focus1800 (1 review written)

When i checked online for best holiday currency rates i found Travelfx gave the best rates. I was a bit concerned initially, sending money to a company i did not know. I checked a few sites that posted reviews by customers that dealt with them and found an overwhelming positive response from satisfied people who dealt with them. I transferred money from my account into a Travelfx account and received an email of confirmation.The following day they sent an email to let me know the money… Read Full Review

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★☆☆☆☆

“Don't go with Travelfx”

Written on: 19/08/2013 by Gfleet (1 review written)

I went with Travelfx as they offered the best rate. 3 working days after placing the order still waiting for money. Contacted Travelfx who basically put the blame on Royal Mail as Travelfx had dispatched the money. I had to phone 4 times to enquire where the money was, the person I spoke to and his manager. At no time did Travelfx contact me with any upddate. Travlefx response to me not receiving the money before I left for the airport was 'Royal Mail will leave a calling card' (after I have… Read Full Review

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Focus1800's Response to Gfleet's Review

Written on: 21/08/2013

You have to take the blame for what happened no TravelFX. In my opinion leaving the option of buying currency online till the last moment, then expecting no hiccups shows a lack of proper organisation. If you can't be bothered in giving yourself time then give yourself 1 star not the supplier.

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★★★★★

“Best rates around”

Written on: 08/08/2013 by Mazderby (1 review written)

First time i have used this service. Travelfx had the best rates around. They emailed me to confirm my order. Emailed me again when the money had cleared and finally sent me an email when it was posted and a tracking number. I was a bit dubious about sending money by bank transfer but i must say it all was very smooth and efficient. As long as you order in plenty of time in case of any hiccups with the post. I received my email to say it had been posted in the afternoon and received my money at… Read Full Review

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★★★★★

“Easy to use site, best rates.”

Written on: 09/10/2012 by mitzywoo (1 review written)

Really trouble free transaction, all went like clockwork, little concerned about transferring the money first but Travelfx kept me informed at all times by email as the transaction progressed. Currency arrived on time as promised. Excellent, would use again… Read Full Review

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★★★★★

“Ordered noon Friday, delivered Sat mid morning to Glos”

Written on: 07/10/2012

On the Friday before August bank holiday weekend, I realised I'd not bought any Euros and we were leaving early Wednesday, now only 1 working day away. Reviews suggested Travel FX were pretty reliable and their rates were at least as good as any I found elsewhere. I was a little alarmed when their email with payment details to make the bank transfer arrived at 12.27 and included a message that noon was the cut off and any orders received after that wouldn't be processed for 24 hours but to my… Read Full Review

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★★★★★

“travelfx”

Written on: 17/08/2012 by merv1 (1 review written)

First class 2 working days and my holiday money was received.Excellent company to deal with and great rates… Read Full Review

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★★★☆☆

“3 working days delivery, could be improved”

Written on: 13/08/2012

I ordered 500£ in chinese Yuans. Money arrived in 3 working days, so the next day delivery on their website is a bit optimistic. Rate at 9.50 was quite good, but I later found out that cityforex.com (based in the City of London) had slightly better rates, 9.54 GBPCNY, and walk-in cashiers, so I think I would go to cityforex for their better rates and walk-in service in the future. Pls note that this is no fake review. Pls test them with a small amount before you send them 7500£ I am writing… Read Full Review

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