24/7 Moneybox Reviews - www.247moneybox.com

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★★★☆☆
3.1 / 5
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Latest Reviews

★☆☆☆☆

“Impossible to contact and no after care”

Written on: 26/01/2015 by intercityboi (10 reviews written)

So where do I start? After using this company a few times, with varying degrees of success, I decided to use them again. I applied on the Sunday evening and my application was 'referred'. You never receive any updates with this company and even when you log in to your online account, your still none the wiser if you've been approved or not, or at what stage the process is at. Contacting this firm is nigh on impossible. I spent a whole day on hold, at varying call lengths (the longest being 1… Read Full Review

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★☆☆☆☆

“Bad company”

Written on: 17/01/2015 by Isaacv1968 (1 review written)

This company is a joke and should be shut down customer service is terrible they don't answer their phones and they don't answer their emails either even tho they said they have a fast response so that's a lie they need reporting… Read Full Review

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★☆☆☆☆

“DONT APPLY IF U NEED MONEY FAST !!!!”

Written on: 15/01/2015

Applied 2 days ago granted it was on an evening but expected money in account next day, loan approved 2nd day and it's nearly 4:30pm and still no funds. Will not be using these ever again!!! Useless… Read Full Review

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★☆☆☆☆

“Joke of a company ”

Written on: 08/01/2015 by oaWoodruff313 (1 review written)

What a waste of my time. Need to close such a place down. Quick to take slow to give. All they are is a bunch of cow boyz and girls. No respect to customers. Is a shame such is allowed in the UK. I applied and paid £15 to fast track and I got was 7days later. Try to call it was pointless , email waste of time not even a auto response email. The Government we have has allow such to run. Shame and sad… Read Full Review

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★☆☆☆☆

“WORST LAN EVER”

Written on: 12/12/2014 by BLUEYISBEST (1 review written)

PLEASE THIS IS A WARNING THIS COMPANY IS REALLY BAD MY ADVISE DO NEVER TAKE OUT A LOAN THEY TAKE FOREVER AND THEN OFFER YOU THE SMALLEST AMOUNT NO MATTERHOW MUCH YOU EARN ALSO THEY ARE SO SLOW IT TOOK ME 3 DAYS TO GET A LOAN AND I PAYED THE EXTRA £15… Read Full Review

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★★☆☆☆

“Slow to respond”

Written on: 03/12/2014 by TysonDodd (1 review written)

24/7 moneybox are pretty slow to do anything SLOW to answer e-mails(if at all) SLOW to approve loans(No chance on a weekend - despite being called 24/7 moneybox) SLOW to answer the phone, SLOW to pay out funds (even if you pay £15 for fast process) All in all they are one of the worst payday loan lenders i have experienced and would never use them again… Read Full Review

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★☆☆☆☆

“didn't do what they said- wild goose chase”

Written on: 08/11/2014 by KeltonMcCormack (1 review written)

Not helpful. Lots of promises, but they do not come through as they said . Just keep sending you to other websites that send you to another website so you are entering your personal information in many different websites with no help in the end… Read Full Review

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★★★★★

“Fast and easy ”

Written on: 07/10/2014 by Dowlingbo467 (1 review written)

Applied for a loan with them once accepted money was transferred minutes after receiving my confirmation email. I can't complain… Read Full Review

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★☆☆☆☆

“discussing!!!!!!!”

Written on: 24/09/2014 by riRodriguez478 (1 review written)

This company is a complete joke!!!! Not only have they got the worse waiting time uv ever known 2 get through 2 any 1.... Nearly 2 and half hours!!!! But when finally did get through after ringing bk again!!! Got through 2 them in 2 mins when they thought I was making em a payment!!! On top of That there customer services advisors were nothing but rude!!! And all round vile attuide's!!!! That was b4 I got my loan!!! I'd advice any 1 to stay very CLEAR!!! And really hasn't supeised ME seeing so… Read Full Review

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★☆☆☆☆

“DISGUSTING ”

Written on: 02/08/2014 by Dawsonsf236 (1 review written)

THIS COMPANY WILL HARRASE YOU AT YOUR WORK, I SET UP A DIRECT DEBIT FOR PAYMENT THEY TOOK THAT THAN SENT ME A TEXT IN MORNING SAYING I NEEDED TO MAKE A PAYMENT MADE ANOTHER ONE NOW THEY HAVE TAKEN 2 PAYMENTS, SPENT OVER 2 HOURS ON PHONE TRYING TO CONTACT SOMEONE STILL NO ANSWER....!!!! TRUST ME STAY CLEAR OF THIS COMPANY THERE NOT WORTH THE HASSLE. STILL NOT RECEIVED MY MONEY BACK THERE CONS. CALLS COST ME 12 POUNDS SO FAR… Read Full Review

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★☆☆☆☆

“DISGRACE OF A COMPANY”

Written on: 31/07/2014 by CharlizeCannon (1 review written)

I applied for a loan, but have not heard from them for 10 days. I have emailed this bunch of jokers every day, but have not had the decency of a reply. I have attempted to call everyday, but i'm finding it impossible to get through despite being charged 5p per minute for holding. If you have a choice please don't do near this company… Read Full Review

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★☆☆☆☆

“Never ever use ”

Written on: 27/07/2014 by Ruby1956 (1 review written)

Glorified loan sharks avoid at all costs .they were not helpful when wishing to extend loan left us in hardship don't use even if desperate explained circumstances to no avail customer services is shocking please just Avoid… Read Full Review

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★☆☆☆☆

“Disgraceful customer service and management. DO NOT TRUST ”

Written on: 13/06/2014 by Ivanc25 (1 review written)

They say customer service is important to them but that is far from the truth. A customer service rep was abusive, disrespectful and abrupt on the phone and when I complained to management the manager could not even be bothered to listen to the call. They are a disgrace. Not trustworthy with your details, breached data protection on call telling me details before verification. They make up rules as they go along. Would never recommend this company, DO NOT trust them. They also took money from… Read Full Review

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★☆☆☆☆

“SHUT THEM DOWN!”

Written on: 19/05/2014 by American134 (1 review written)

MISLED ME INTO CONTRACT AND CHARGES, AND THEN FAILED TO FUND THE LOAN, IMPOSSIBLE TO CONTACT RANG AT 1430 ON HOLD TILL 1800 WHEN THE OFFICE SHUT!… Read Full Review

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Joffrey15951's Comment

Written on: 13/06/2014

I agree disgrace the hold times and the customer reps disconnect calls and lie to you. DO NOT TRUST

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★☆☆☆☆

“Incorrect Timescales Poor service”

Written on: 06/05/2014 by Alannaz102 (1 review written)

I requested a loan of these people on the 30th of April and was told i had been referred. It is now the 6th May and I have not yet had a response I tried calling them on the 2nd May and was waiting for 50mins I hung up at that point I sent an email to them also on the 2nd requesting a response by return and as of yet not received one single response. DO NOT GO WITH THIS COMPANY… Read Full Review

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Jems_1's Comment

Written on: 19/05/2014

I couldn't agree with you more. Their facts are not correct and feel I have been mucked around to some point. Cannot contact them during the day but get emails after 11pm! NOT cool and the interest rate shouldn't be legal, go with another company that gets back to you at an appropriate time and does their best to help you out.. not f you around.

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Joffrey15951's Comment

Written on: 13/06/2014

Disgrace stay away from them, the reps teal details and breach data protection FACT. When manager called Shanah was challenged he couldn't be bothered investigating. I am now going through the ombundsman who are investigating them. DO NOT TRUST

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★☆☆☆☆

“Worst Payday Loan company in the UK - DO NOT USE”

Written on: 04/04/2014

I've used all payday loans companies in the UK, generally they are all very good, understanding & professional. (I've had serious money problems over the years, now sorted :). DO NOT USE THEM, they are the worst in every possible category, as well as demonstrably dishonest (several contradictory lies told to me over the phone, sometimes during the same discussion!) - how did they get a license? They are NOT 24/7 - they take longer than companies who just send your money during business… Read Full Review

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Binnie89's Comment

Written on: 08/05/2014

I have been told i have been accepted, but when i try to log in it says incorrect email. Has this happened to you?

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★☆☆☆☆

“I've received text confirmation that my debt had been...”

Written on: 26/01/2014 by Zmcd (1 review written)

I've received text confirmation that my debt had been cleared. Or appears on my bank statement-£204 was paid in December. Debt cleared. January 3rd ANOTHER £204 was deducted from my account. I'm livid. They WILL pay me back!! Take your penny's to the bank guys. … Read Full Review

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Joffrey15951's Response to Zmcd's Review

Written on: 13/06/2014

The reps keep your details and re-use them they are under investigation for fraudulent activity. DO NOT GO HERE

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★☆☆☆☆

“omg where do i start u send them emails they say they...”

Written on: 07/01/2014

omg where do i start u send them emails they say they dont recieve them u can't call them as the phone line is terrible they r not helpful at al i tried to contact them to explain my situation had changed and was told i had to email customer services which i did they say they didnt recieve any emails frm me they then took payments frm my bank everyday which i have no money in my account so im overdrawn so im now facing bank charges i will never use this site again… Read Full Review

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★☆☆☆☆

“still waiting on underwriters”

Written on: 23/12/2013 by govindk (1 review written)

i applied for a loan with 247 all seemed well and good, they wanted to confirm my employment which was ok with me. 10 hours laters underwriters are still looking at it and every time you call them to ask whats happening apparently your put at the back of the line with the underwriters which i find strange. so i emailed them havnt got a reply yet i doubt i will ever. if your looking for some quick cash hassle free 247 is not the way to go… Read Full Review

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Joffrey15951's Response to govindk's Review

Written on: 13/06/2014

When you call you are given the options and no matter which one you click you get through to the same disgrace of a man.

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★☆☆☆☆

“No call or email yet”

Written on: 16/11/2013 by chaun128 (1 review written)

I emailed them 24 hours and I have had no reply yet. Their link in their email didn't work… Read Full Review

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Berylobrien's Response to chaun128's Review

Written on: 20/11/2013

They also CANNOT be contacted via phone - number given on correspondence UNOBTAINABLE! Live Chat Is a JOKE - always "BUSY" !!!!! My daughter - FOOLISHLY - took out a loan from WONGA' which was settled in full over a month ago and has now received a demand for £189 fro this company called 247 Moneybox who she has NOT had a LAN from... but neither can they be contacted to sort the issue out!!!!! MY ADVICE WOULD BE TO STEER WELL CLEAR OF THIS DODGY OUTFIT OF LOAN SHARKS!!!!

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