24/7 Moneybox Reviews - www.247moneybox.com

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★★★☆☆
3.3 / 5
65% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst Payday Loan company in the UK - DO NOT USE”

Written on: 04/04/2014

I've used all payday loans companies in the UK, generally they are all very good, understanding & professional. (I've had serious money problems over the years, now sorted :). DO NOT USE THEM, they are the worst in every possible category, as well as demonstrably dishonest (several contradictory lies told to me over the phone, sometimes during the same discussion!) - how did they get a license? They are NOT 24/7 - they take longer than companies who just send your money during business… Read Full Review

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★☆☆☆☆

“I've received text confirmation that my debt had been...”

Written on: 26/01/2014 by Zmcd (1 review written)

I've received text confirmation that my debt had been cleared. Or appears on my bank statement-£204 was paid in December. Debt cleared. January 3rd ANOTHER £204 was deducted from my account. I'm livid. They WILL pay me back!! Take your penny's to the bank guys. … Read Full Review

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★☆☆☆☆

“omg where do i start u send them emails they say they...”

Written on: 07/01/2014

omg where do i start u send them emails they say they dont recieve them u can't call them as the phone line is terrible they r not helpful at al i tried to contact them to explain my situation had changed and was told i had to email customer services which i did they say they didnt recieve any emails frm me they then took payments frm my bank everyday which i have no money in my account so im overdrawn so im now facing bank charges i will never use this site again… Read Full Review

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★☆☆☆☆

“still waiting on underwriters”

Written on: 23/12/2013 by govindk (1 review written)

i applied for a loan with 247 all seemed well and good, they wanted to confirm my employment which was ok with me. 10 hours laters underwriters are still looking at it and every time you call them to ask whats happening apparently your put at the back of the line with the underwriters which i find strange. so i emailed them havnt got a reply yet i doubt i will ever. if your looking for some quick cash hassle free 247 is not the way to go… Read Full Review

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★☆☆☆☆

“No call or email yet”

Written on: 16/11/2013 by chaun128 (1 review written)

I emailed them 24 hours and I have had no reply yet. Their link in their email didn't work… Read Full Review

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Berylobrien's Response to chaun128's Review

Written on: 20/11/2013

They also CANNOT be contacted via phone - number given on correspondence UNOBTAINABLE! Live Chat Is a JOKE - always "BUSY" !!!!! My daughter - FOOLISHLY - took out a loan from WONGA' which was settled in full over a month ago and has now received a demand for £189 fro this company called 247 Moneybox who she has NOT had a LAN from... but neither can they be contacted to sort the issue out!!!!! MY ADVICE WOULD BE TO STEER WELL CLEAR OF THIS DODGY OUTFIT OF LOAN SHARKS!!!!

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★★★★★

“Can make payment on your behalf”

Written on: 31/07/2013 by loanbeater (1 review written)

Has something come up which has restricted your income or has incurred problems with repaying the loan? Well fear not. Instead of paying those devastating charges for late payment or paying more interest, there is now a solution where the whole debt can be cleared off with as low as 50% of the loan taken out. Yes 50%!. This means you pay half the money of the loan and forget about it. If interested, please email me with contact details on m.khan123@outlook.com and see how you could get help… Read Full Review

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★☆☆☆☆

“Terrible, rude and never call you back!!!!”

Written on: 31/07/2013

Avoid these like the plague!! I would not recommend this company to any one. They feel it is ok to take over £209 instead of £65 in the space of 2 days. When I called to explain the situation they were so rude and unhelpful and kept on telling me to wait for an account manager to call me. They have taken all of my money in my bank account and left me with no money to buy food,gas or electric for a week. I have two young children and one on the way and they didn't not want to even try and… Read Full Review

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★☆☆☆☆

“Not very good”

Written on: 11/07/2013

The only reason I rated them one star is that zero stars is not an option. This company claim to offer quick, convenient loans. What a joke, they took the fee to validate my card(twice)and after three days i still hadn't heard from them. Avoid… Read Full Review

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★★☆☆☆

“VERY looks nice YOUR HOME”

Written on: 08/07/2013 by kamila31 (1 review written)

VERY looks nice YOUR HOME… Read Full Review

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★☆☆☆☆

“Horrendous do not use”

Written on: 03/07/2013

I used this company for a short term fix and was able to pay off loan earlier. I requested their bank details to make a payment for 172.50 on 17th June and deposited cash in the bank. I recieved a text last week to say they would be collecting my loan on the 1st so called to say it had already been paid and was told not to worry. To my horror on 1st July they debited my account for 185 so I called. Since Monday morning I have not had a response and every time I call i am being told to wait for… Read Full Review

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★☆☆☆☆

“Unhappy ”

Written on: 07/06/2013

Unhappy with your service and charges . . I paid u 200 on the 28/ 5/2013 yet despite srnding out varioud emails the problem is unsokved . You are still charging me unterest and your staff are unhelpful… Read Full Review

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★★★★☆

“quick and helpful”

Written on: 29/05/2013

I got into difficulty paying back my loan and they have been nothing but helpful I'm now in payment plan and I don't get nagging phone calls or emails they have been nothing but understanding and polite. All I have to do is email to ask for my balance or any other question I have and I get a very quick and polite reply, thankyou so much for helping… Read Full Review

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★★★★★

“247 get my vote every time!”

Written on: 24/05/2013

I found the service excellent and the staff very helpful,especially Shahan who was a ver pleaseant lady to deal with.They are totally understanding and it is such an easy service to use. I honestly recommend this comapny. It was easy to access somebody both by phone and by chat. Very quick response times on both the website and on the phone No hanging around The staff all seem knowledgable as well… Read Full Review

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Joeblades's Comment

Written on: 29/10/2013

u ovb work for them wouldnt suprive me if you are Shahan! worst site ever keep away from it tbh!!!!!

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★☆☆☆☆

“Stay far away!”

Written on: 17/05/2013 by Xavea (1 review written)

I applied for a loan which I thought was direct but after I failed their checks (after me ready giving my bank details) they said they had passed my details on to someone else who may help.. Since then I get daily txts from 247moneybox saying this is my balance and to ring them to clear my balance. I HAVE NEVER HAD A LOAN!! … Read Full Review

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Berylobrien's Response to Xavea's Review

Written on: 20/11/2013

Same here... my daughter just received a demand from this outfit yet they are I contactable - by phone, live chat or email (which after reading other reviews, don't hold out much hope of getting a reply any time soon!). I do wonder if this outfit are 'working' in tandem with the other despicable loan sharks WONGA - who my daughter - very foolishly - took out a loan which has since been paid in full????

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★☆☆☆☆

“Slow with poor customer service”

Written on: 11/05/2013 by GFUNK20 (6 reviews written)

Despite claiming "fast & efficiant service with fast payout" It took them 24 hours to check and verify my new application. They called my work twice and stated exactly who they were pretty embarrassing really, I then tried to cancell the loan as it had taken so long, I've had no response to any emails, when I'd spoken to them on the phone I was told I was committed to the loan as I'd already signed the agreement, I paid £20 for faster payment to receive the money "same day" they refused to… Read Full Review

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★★★★☆

“very good customer service”

Written on: 09/05/2013

I have been using 247 moneybox for the past couple of months and im very happy with them when you call there are always very helpful.i spoke to a gentleman the other day and he was extremely helpful I would recommend this company to anyone… Read Full Review

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★☆☆☆☆

“Dire Customer Service”

Written on: 03/05/2013

Avoid at all costs! I took out a loan, on the day it was due to be repaid I received a voicemail from 247moneybox informing me that they had been unable to collect the payment. They supplied me with their bank details so I duly paid them. The following day, upon checking my online account it was clear that they had in fact successfully collected payment, via my debit card. Thus, I had overpaid them. I made several phone calls to them, that were never answered. I eventually e-mailed them… Read Full Review

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Bensnow2013's Comment

Written on: 29/06/2013

Call them from a payphone on there 020 number trust me it works they don't know who you are if you call them from a different number :-) :-)

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★☆☆☆☆

“wrong account”

Written on: 02/05/2013 by pinguser1 (1 review written)

My loan was paid into the wrong account. I have not received this money. I have pointed this out and the response is that of a company who do not care. Lets see if they care when they cant get the money back as that account no longer exists to claim it back from. Bet I will hear from them then??????????… Read Full Review

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★☆☆☆☆

“liars,liars,liars.”

Written on: 30/04/2013

Took out loan then made redundant,phoned,emailed out lining my predicament..spoke to raj& ash and set up payment plan.This morning after my partner put some money into my account,hey presto they took the lot and then had the nerve to issue me with a deafault notice(£20)not as long as i draw breath will i use these again.Urge others not to… Read Full Review

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★★★★★

“Customer service”

Written on: 26/04/2013 by andytheboss (1 review written)

I had a problem with paying my loan on time. Shahan from customer services was a great help. Very helpful with good suggestions. Thank you!… Read Full Review

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