24/7 Moneybox Reviews - www.247moneybox.com

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★★★☆☆
3.2 / 5
62% of users recommend this
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Latest Reviews

★☆☆☆☆

“discussing!!!!!!!”

Written on: 24/09/2014 by riRodriguez478 (1 review written)

This company is a complete joke!!!! Not only have they got the worse waiting time uv ever known 2 get through 2 any 1.... Nearly 2 and half hours!!!! But when finally did get through after ringing bk again!!! Got through 2 them in 2 mins when they thought I was making em a payment!!! On top of That there customer services advisors were nothing but rude!!! And all round vile attuide's!!!! That was b4 I got my loan!!! I'd advice any 1 to stay very CLEAR!!! And really hasn't supeised ME seeing so… Read Full Review

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★☆☆☆☆

“DISGUSTING ”

Written on: 02/08/2014 by Dawsonsf236 (1 review written)

THIS COMPANY WILL HARRASE YOU AT YOUR WORK, I SET UP A DIRECT DEBIT FOR PAYMENT THEY TOOK THAT THAN SENT ME A TEXT IN MORNING SAYING I NEEDED TO MAKE A PAYMENT MADE ANOTHER ONE NOW THEY HAVE TAKEN 2 PAYMENTS, SPENT OVER 2 HOURS ON PHONE TRYING TO CONTACT SOMEONE STILL NO ANSWER....!!!! TRUST ME STAY CLEAR OF THIS COMPANY THERE NOT WORTH THE HASSLE. STILL NOT RECEIVED MY MONEY BACK THERE CONS. CALLS COST ME 12 POUNDS SO FAR… Read Full Review

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★☆☆☆☆

“DISGRACE OF A COMPANY”

Written on: 31/07/2014 by CharlizeCannon (1 review written)

I applied for a loan, but have not heard from them for 10 days. I have emailed this bunch of jokers every day, but have not had the decency of a reply. I have attempted to call everyday, but i'm finding it impossible to get through despite being charged 5p per minute for holding. If you have a choice please don't do near this company… Read Full Review

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★☆☆☆☆

“Never ever use ”

Written on: 27/07/2014 by Ruby1956 (1 review written)

Glorified loan sharks avoid at all costs .they were not helpful when wishing to extend loan left us in hardship don't use even if desperate explained circumstances to no avail customer services is shocking please just Avoid… Read Full Review

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★☆☆☆☆

“Disgraceful customer service and management. DO NOT TRUST ”

Written on: 13/06/2014 by Ivanc25 (1 review written)

They say customer service is important to them but that is far from the truth. A customer service rep was abusive, disrespectful and abrupt on the phone and when I complained to management the manager could not even be bothered to listen to the call. They are a disgrace. Not trustworthy with your details, breached data protection on call telling me details before verification. They make up rules as they go along. Would never recommend this company, DO NOT trust them. They also took money from… Read Full Review

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★☆☆☆☆

“SHUT THEM DOWN!”

Written on: 19/05/2014 by American134 (1 review written)

MISLED ME INTO CONTRACT AND CHARGES, AND THEN FAILED TO FUND THE LOAN, IMPOSSIBLE TO CONTACT RANG AT 1430 ON HOLD TILL 1800 WHEN THE OFFICE SHUT!… Read Full Review

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Joffrey15951's Comment

Written on: 13/06/2014

I agree disgrace the hold times and the customer reps disconnect calls and lie to you. DO NOT TRUST

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★☆☆☆☆

“Incorrect Timescales Poor service”

Written on: 06/05/2014 by Alannaz102 (1 review written)

I requested a loan of these people on the 30th of April and was told i had been referred. It is now the 6th May and I have not yet had a response I tried calling them on the 2nd May and was waiting for 50mins I hung up at that point I sent an email to them also on the 2nd requesting a response by return and as of yet not received one single response. DO NOT GO WITH THIS COMPANY… Read Full Review

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Jems_1's Comment

Written on: 19/05/2014

I couldn't agree with you more. Their facts are not correct and feel I have been mucked around to some point. Cannot contact them during the day but get emails after 11pm! NOT cool and the interest rate shouldn't be legal, go with another company that gets back to you at an appropriate time and does their best to help you out.. not f you around.

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Joffrey15951's Comment

Written on: 13/06/2014

Disgrace stay away from them, the reps teal details and breach data protection FACT. When manager called Shanah was challenged he couldn't be bothered investigating. I am now going through the ombundsman who are investigating them. DO NOT TRUST

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★☆☆☆☆

“Worst Payday Loan company in the UK - DO NOT USE”

Written on: 04/04/2014

I've used all payday loans companies in the UK, generally they are all very good, understanding & professional. (I've had serious money problems over the years, now sorted :). DO NOT USE THEM, they are the worst in every possible category, as well as demonstrably dishonest (several contradictory lies told to me over the phone, sometimes during the same discussion!) - how did they get a license? They are NOT 24/7 - they take longer than companies who just send your money during business… Read Full Review

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Binnie89's Comment

Written on: 08/05/2014

I have been told i have been accepted, but when i try to log in it says incorrect email. Has this happened to you?

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★☆☆☆☆

“I've received text confirmation that my debt had been...”

Written on: 26/01/2014 by Zmcd (1 review written)

I've received text confirmation that my debt had been cleared. Or appears on my bank statement-£204 was paid in December. Debt cleared. January 3rd ANOTHER £204 was deducted from my account. I'm livid. They WILL pay me back!! Take your penny's to the bank guys. … Read Full Review

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Joffrey15951's Response to Zmcd's Review

Written on: 13/06/2014

The reps keep your details and re-use them they are under investigation for fraudulent activity. DO NOT GO HERE

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★☆☆☆☆

“omg where do i start u send them emails they say they...”

Written on: 07/01/2014

omg where do i start u send them emails they say they dont recieve them u can't call them as the phone line is terrible they r not helpful at al i tried to contact them to explain my situation had changed and was told i had to email customer services which i did they say they didnt recieve any emails frm me they then took payments frm my bank everyday which i have no money in my account so im overdrawn so im now facing bank charges i will never use this site again… Read Full Review

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★☆☆☆☆

“still waiting on underwriters”

Written on: 23/12/2013 by govindk (1 review written)

i applied for a loan with 247 all seemed well and good, they wanted to confirm my employment which was ok with me. 10 hours laters underwriters are still looking at it and every time you call them to ask whats happening apparently your put at the back of the line with the underwriters which i find strange. so i emailed them havnt got a reply yet i doubt i will ever. if your looking for some quick cash hassle free 247 is not the way to go… Read Full Review

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Joffrey15951's Response to govindk's Review

Written on: 13/06/2014

When you call you are given the options and no matter which one you click you get through to the same disgrace of a man.

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★☆☆☆☆

“No call or email yet”

Written on: 16/11/2013 by chaun128 (1 review written)

I emailed them 24 hours and I have had no reply yet. Their link in their email didn't work… Read Full Review

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Berylobrien's Response to chaun128's Review

Written on: 20/11/2013

They also CANNOT be contacted via phone - number given on correspondence UNOBTAINABLE! Live Chat Is a JOKE - always "BUSY" !!!!! My daughter - FOOLISHLY - took out a loan from WONGA' which was settled in full over a month ago and has now received a demand for £189 fro this company called 247 Moneybox who she has NOT had a LAN from... but neither can they be contacted to sort the issue out!!!!! MY ADVICE WOULD BE TO STEER WELL CLEAR OF THIS DODGY OUTFIT OF LOAN SHARKS!!!!

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★☆☆☆☆

“Terrible, rude and never call you back!!!!”

Written on: 31/07/2013

Avoid these like the plague!! I would not recommend this company to any one. They feel it is ok to take over £209 instead of £65 in the space of 2 days. When I called to explain the situation they were so rude and unhelpful and kept on telling me to wait for an account manager to call me. They have taken all of my money in my bank account and left me with no money to buy food,gas or electric for a week. I have two young children and one on the way and they didn't not want to even try and… Read Full Review

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Joffrey15951's Comment

Written on: 13/06/2014

They are a disgusting group DO NOT TRUST.

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★☆☆☆☆

“Not very good”

Written on: 11/07/2013

The only reason I rated them one star is that zero stars is not an option. This company claim to offer quick, convenient loans. What a joke, they took the fee to validate my card(twice)and after three days i still hadn't heard from them. Avoid… Read Full Review

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★★☆☆☆

“VERY looks nice YOUR HOME”

Written on: 08/07/2013 by kamila31 (1 review written)

VERY looks nice YOUR HOME… Read Full Review

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★☆☆☆☆

“Horrendous do not use”

Written on: 03/07/2013

I used this company for a short term fix and was able to pay off loan earlier. I requested their bank details to make a payment for 172.50 on 17th June and deposited cash in the bank. I recieved a text last week to say they would be collecting my loan on the 1st so called to say it had already been paid and was told not to worry. To my horror on 1st July they debited my account for 185 so I called. Since Monday morning I have not had a response and every time I call i am being told to wait for… Read Full Review

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★☆☆☆☆

“Unhappy ”

Written on: 07/06/2013

Unhappy with your service and charges . . I paid u 200 on the 28/ 5/2013 yet despite srnding out varioud emails the problem is unsokved . You are still charging me unterest and your staff are unhelpful… Read Full Review

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★★★★☆

“quick and helpful”

Written on: 29/05/2013

I got into difficulty paying back my loan and they have been nothing but helpful I'm now in payment plan and I don't get nagging phone calls or emails they have been nothing but understanding and polite. All I have to do is email to ask for my balance or any other question I have and I get a very quick and polite reply, thankyou so much for helping… Read Full Review

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★★★★★

“247 get my vote every time!”

Written on: 24/05/2013

I found the service excellent and the staff very helpful,especially Shahan who was a ver pleaseant lady to deal with.They are totally understanding and it is such an easy service to use. I honestly recommend this comapny. It was easy to access somebody both by phone and by chat. Very quick response times on both the website and on the phone No hanging around The staff all seem knowledgable as well… Read Full Review

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Joeblades's Comment

Written on: 29/10/2013

u ovb work for them wouldnt suprive me if you are Shahan! worst site ever keep away from it tbh!!!!!

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Joffrey15951's Comment

Written on: 13/06/2014

THIS IS OBVIOUSLY A REVIEW THROUGH THE COMPANY. THEY ARE DISGRACEFUL

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★☆☆☆☆

“Stay far away!”

Written on: 17/05/2013 by Xavea (1 review written)

I applied for a loan which I thought was direct but after I failed their checks (after me ready giving my bank details) they said they had passed my details on to someone else who may help.. Since then I get daily txts from 247moneybox saying this is my balance and to ring them to clear my balance. I HAVE NEVER HAD A LOAN!! … Read Full Review

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Berylobrien's Response to Xavea's Review

Written on: 20/11/2013

Same here... my daughter just received a demand from this outfit yet they are I contactable - by phone, live chat or email (which after reading other reviews, don't hold out much hope of getting a reply any time soon!). I do wonder if this outfit are 'working' in tandem with the other despicable loan sharks WONGA - who my daughter - very foolishly - took out a loan which has since been paid in full????

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