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Written on: 05/10/2014 by 35Evans (1 review written)
Sent a gun repair in May, the person who has a problem, told me it would take 2 weeks, 18 weeks later nothing, I spoke to the boss and he (would you believe) threatened me saying "You don't know who your f (I'm sure you can guess the cencored word) messing with and I had better watch out, Scared I doubt, the guy and his certain staff can't admit responsibility for a 18 week delay and now getting aggressive, what a great boss, what happened to "the Customer is always right), More like if… Read Full Review
Written on: 03/10/2014 by Patricia1958 (1 review written)
You only ever get to know how good a retailer is when you have a problum its all good and well saying when i placed a order with them they honoured their side of the arrangement that is what they are supposed to do.its when you don't recive your order or the items you have are not of a good quality.at the present moment airsoft world has not honoured their side of the arrangement with me i am still waiting for my order it has been two weeks now they have now said its dpd fault i dont really… Read Full Review
Written on: 02/06/2014 by JKRacing (1 review written)
I ordered a Henry Krank Alarm Mine from them. It never worked so I emailed them a number of times to get a replacement but not once did they reply. I've been left out of pocket now. I even tried phoning but they never answered the phone. If you have a look at their own online forum there are plenty of other people in the same boat as me. They simply don't respond. You can see there online forum by registering an account on their website… Read Full Review
Written on: 19/04/2013 by 0235 (1 review written)
so far the best experience i have ever had with any airsoft retailer, and i have had a lot. though the general trend of all the Uk based airsoft retailers is that they are all very very good great communication with me whenever buying, always fast delivery and always a very great price. excellent company… Read Full Review
Written on: 08/02/2011
I ordered from them for my sons 14th birthday and it arrived promptly 2 days after I placed my order via courier delivery.
The product was as described and good quality.
I showed my son and he is over the moon with it.
Overall I am very happy with the product and service from airsoftworld and would definitely order through them in future… Read Full Review
Written on: 19/01/2011 by elfling (3 reviews written)
I originally bought a MD200 sight for my g36, when i got it the sight was faulty. but I phoned airsoft world up and they told me to return it via post, and within 3 days ( i kid you not!) I received a new one in the post. It's comforting to know that there are some people out there who believe in the customer comes first and knows what customer satisfaction is.
… Read Full Review
As rated by real users
" Item never arrived, no response " Read More
" Worst online retailer ever " Read More
Written by sashaankh
" Appalling customer service and stole money " Read More
Written by Skiessex
" Happy customer in New Zealand " Read More
Written by Lyndako1
" Worst service ever " Read More