Gala Tent Ltd www.galatent.co.uk Reviews

★★★★★
4.8 / 5
158
96% of users recommend this
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Gala Tent Ltd www.galatent.co.uk

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Latest Reviews

★☆☆☆☆

“Faulty Gala Tent Pro 40 Compact Gazebo but no refund”

Written on: 12/05/2016 by johnrtaylor (1 review written)

I purchased a Gala Tent Pro 40 Compact on the 18th April 2016, It has been used twice and it has some very serious problems. One of the issues is the end caps in the trusses, one is incorrect and at least 3 others are damaged, this has caused rubbing damage on the canopy creating a hole. One of the metal feet has come off, improperly welded. The construction and strength of the frame is poor. Gala tent have collected the gazebo, but they say everything is my fault and refuse to issue a refund… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 04/03/2016 by JHubbucks (1 review written)

Living in Northern Ireland, part of the UK and twice now Gala Tent have refused to deliver to Belfast saying I must purchase from the Irish company & pay in Euros. Why would I want to pay in Euros when I live in the UK & secondly they advertise that they can deliver to N. Ireland. I think trading standards need to hear about incorrect advertising!… Read Full Review

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★★★★★

“Faulty side panel”

Written on: 08/01/2016 by Cassidyt134 (1 review written)

Fantastic company to deal with. No problems whatsoever. In fact our problem wasn't a problem after all. Dealt with quickly and professionally. Would not hesitate to recommend Gala to family and friends.5 star… Read Full Review

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★★★★★

“After sales”

Written on: 06/01/2016

We purchased a marquee in October and first tried it in December as we were having Xmas dinner in it, in developed a couple of leaks on Xmas eve morning and we were purchasing some bulbs for the patio heaters and mentioned it and they saved our Xmas, they gave us two new side bits and some spray to put on, we were very grateful, it saved the day, this happened at 11 am and they were closing at 12... It made our Xmas, it was warmer in the marquee and all 16 of had the best dinner ever, we… Read Full Review

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★★★★★

“Excellent Service”

Written on: 14/12/2015 by pfitzy (1 review written)

The service we received from your company was absolutely without fault, we have 16 members of family coming for early Christmas dinner on the 19th and we could not get our extra table and chairs which were stranded in the floods in the Lake district, I rang your company on Friday afternoon and ordered 6 Retro chairs and event table, on the 12th Dec.we had an email on the Saturday to say it was at the local depot, and the table and chairs were delivered Mon morning as promised. Well impressed… Read Full Review

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★★★★★

“excellent table, excellent service”

Written on: 30/11/2015

I ordered a six-foot fold-in-half table which was delivered the next day. It is exactly what I required for my attic craft room/spare bedroom. It is easy for even a five-footer like me to put up and take down, is very sturdy, folds away neatly behind the sofa bed when not required and is an excellent size for sewing, other craft activites and for wrapping Christmas presents. Gala Tents' service was prompt and efficient and an email enquiry about another matter was dealt with speedily - and… Read Full Review

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★★★★★

“the best ”

Written on: 25/11/2015 by ValerieHalsey443 (1 review written)

always very prompt excellent service and knowledge of the product is second to none.very helpful I have recommended their product to many other groups and organizations unreservedly… Read Full Review

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★★★★★

“Quality products back by quality service”

Written on: 23/11/2015 by Bungyg (1 review written)

I have had a galatent marquis for a number of years now. First purchased to house a pet-store at shows, now used for recreational purposes. The quality is excellent, not only from the materials used, but also the instructions, packing and of course the company itself. Their people are professional and always willing to help. I have been back to the company recently to purchase accessories and again, from ordering to delivery, no fuss. Prompt delivery too. I can honestly say, looking back… Read Full Review

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★★★★★

“Excellent overall service!”

Written on: 04/10/2015 by dcArmstrong431 (1 review written)

Excellent tent and service! Had it up for a week with no problems. Easy to put up and take down with instructions. One of the window panels did initially had a rip, spoke with customer services who sent a replacement and a spare the next day! Would deff recommend… Read Full Review

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★★★★★

“Wonderful Service.”

Written on: 02/10/2015 by 272Gillespie (1 review written)

I was delighted by the service that I have received from Gala Tent nothing was to much trouble from the member of staff that I spoke to on Monday she dealt with my problem in a manner that is very hard to come by these days her telephone response was impeccable and is a great asset to a company that cares about its customers and gives wonderful service… Read Full Review

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★★★★★

“Gazebo pro 4 m ”

Written on: 29/09/2015 by Wayne135624 (1 review written)

Fantastic product and customer service. Gazebo is great in high winds, 5 star product, you certainly get what you pay for. This is truly a great company to deal with!… Read Full Review

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★★★★★

“Brilliant”

Written on: 14/09/2015 by Paul..glidenhide (2 reviews written)

I've had a number of gazebo's in the past, put you certainly get what you pay for with Gala. Its by far the best one I have ever had in terms of....well....everything. Construction, materials, ease of use, durability. I love putting it up and have people ask where on earth did I get it from. Cheers Gala. PS I had my company name and logo " Glide'n'Hide." on one side of the Canopy !! and as a sliding wardrobe company its already paid for itself !… Read Full Review

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★★★★★

“Fantastic product, fantastic service and value for money”

Written on: 10/09/2015 by MikeConnelly87 (1 review written)

Having had several quotes from marquee companies I decided to have a look for a second hand marquee, assuming I could buy a second hand marquee for about the same as the hire charge. Gala Tent came up on the online search offering new marquees that were not that much more expensive than it would have cost to hire a marquee. I was at first a little dubious, new marquee with next day delivery - really? I read a few reviews and on that basis decided to give it a go. I ordered a 6x10m marquee with… Read Full Review

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★★★★★

“RBL Gazebo Septemebr 2015”

Written on: 09/09/2015

From setting foot in the showroom to finishing the purchase of a 3m by 4.5 m Gazebo the service we received was excellent. We needed to change colour 2 Months after Delivery date this was done with Minimal effort and no questions asked. All the Staff, Sales, Customer Service, Warehouse to mention but a few, were extremely professional, helpful and cheerful. Nothing seemed too much effort. We wish every company we come into contact with was as good as Gala Tents. Thank You for a great purchasing… Read Full Review

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★★★★★

“The best tent.”

Written on: 07/09/2015 by Rivera347 (1 review written)

Bought in 2007 our Gala tent has never let us down, still as good as the day we bought it albeit a little grubby. Worth every penny… Read Full Review

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★★★★★

“Nice and easy ”

Written on: 15/08/2015 by TerranceHurst (1 review written)

I found this site through a search engine . I am so glad I did ,was nice & easy to use .Found what I was looking for with the aid of the drop down menu .very user trendily ,I have added this to my web list of good sites to visit .i have passed the details to some of my friends ,who look for simalier things as myself… Read Full Review

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★★★★★

“excellent after sales support”

Written on: 05/08/2015 by Eastonb444 (1 review written)

I had a gazebo that was no longer available, but to their excellent customer support and commitment to assist their customers they managed to source 2 vital components for me, this meant i can now use my gazebo for another season- well done to all concerned… Read Full Review

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★★★★★

“Excellent product great value for money and good service ”

Written on: 30/07/2015 by hkRyan297 (1 review written)

Excellent product great value for money and good service… Read Full Review

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★★★★★

“Kept us all dry on a very wet weekend”

Written on: 28/07/2015

Needed a small marquee for a windswept location at just five days notice. Gala stepped up and the marquee arrived on time. Easy to put up for a group of women between 50 and 80 years of age. Once the tie down was on it stood up to wind and rain over three days in truly horrible conditions. Plenty of space and kept us dry. Taking the marquee down was as easy as putting it up and the short pole lengths meet we could transport it in a family car. First rate… Read Full Review

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★★★★★

“Great product/service. Shame they force advertising...”

Written on: 16/07/2015 by Cazzy10 (1 review written)

Pleased with product and great service, delivery, human on the phone etc. NO INSTRUCTIONS enclosed despite numerous references to them within packaging, and then had to 'sign up' to get online instructions on iPad - very tricky when I couldn't print. Velcro stitching coming away in three places on first outing Plastered in large, tacky, Gala Tent stickers. I don't want to be a big advertisement for you - a tasteful, discreet bit of labelling would be fine but cheap marketing like that is not… Read Full Review

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