Bicycle Hero Reviews - www.bicyclehero.com

★★★★☆
4.4 / 5
89% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★★

“Excellent item and service. Great communications and...”

Written on: 15/10/2014 by Fitch102 (1 review written)

Excellent item and service. Great communications and very quick response to any queries… Read Full Review

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★★★★★

“Childs basket bike seat”

Written on: 09/10/2014 by AlecAustin477 (1 review written)

This arrived really quick ,not put it on bike yet but by the look of it it was well worth the money excellent product which I hope gets loads of use out of it also could check when it was dispatched said up to 14 days arrived after 5 days of payment being cleared excellent service thanks… Read Full Review

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★★★★★

“Quad Duece pads”

Written on: 06/10/2014 by lfCullen360 (1 review written)

Great pads for quad duece brakes,pretty much the only place that sells them I think. Genuine pads at a good price. Shame delivery is expensive tho,£5.00 for a little bag is a bit steep and took about two weeks to deliver!! In total cost £15 for a set of pads! … Read Full Review

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★★★★★

“great”

Written on: 03/10/2014 by Ellie16 (1 review written)

thanks everything great order great delivery in timescale promised… Read Full Review

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★★★★★

“excellent service & posting ”

Written on: 03/10/2014 by JaggerBlackburn (1 review written)

Great service informative at every stage of delivery as the Omnium crank set came from the U.S in less than 10 days… Read Full Review

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★★★★★

“rockshox sector damper adjust lever”

Written on: 03/10/2014 by zlBruce1982 (1 review written)

brill service.. no problems.item came on the the day it was supposed too .would recomend bicycle hero. do `nt be put off by the fact it came from asia ...nice one… Read Full Review

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★★★☆☆

“Disppointing Delivery”

Written on: 28/09/2014 by Camden1963 (1 review written)

Good prices but the delivery time isn't realistic. I didn't realise that this merchant was not based in the UK. One of my items came from Korea and the other from USA. Delivery took 11 days and not the advertises 5-7!!… Read Full Review

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★★★★★

“Speedsleeve”

Written on: 25/09/2014 by vortexracing (1 review written)

superb service with very fast delivery. Will buy from these guys again… Read Full Review

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★★★★★

“Good product, delivered as described”

Written on: 19/09/2014 by Kirsten173 (1 review written)

As above, good product at a good price and as described. I had two parts of the order that I had to query as they were being shipped from different countries. The service team responded to my query immediately and confirmed all was ok… Read Full Review

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★★★★★

“Good service”

Written on: 18/09/2014 by Ersakus (1 review written)

Swift dispatch. No complaints really. Prices not bad either… Read Full Review

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★☆☆☆☆

“Slow slow slow”

Written on: 14/09/2014 by Dax450 (1 review written)

Paid for overnight shipping, had not shipped the product after 2 days. When I asked to cancel my order, I got a tracking number within a few minutes. Still, after one more day, the item had not shipped. I finally was about to get my order cancelled an my money refunded… Read Full Review

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★★★☆☆

“Giro Air Attack Bike Helmet”

Written on: 11/09/2014 by AidynFlood471 (1 review written)

ordering was fine but let down on the delivery which was advertised as 5-7 working days and actually arrived at 9… Read Full Review

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★☆☆☆☆

“Customer service leaves a lot to be desired!”

Written on: 27/08/2014 by Fras321 (1 review written)

Ordered a component and the delivery cost was 50% of the overall cost which seemed rediculous seeing how it said 5-8 working days, so on the 8th working I email the company saying how I hadn't received my order, they replied quickly to explain that the item was not in stock even though the website advertised lots in stock, they then told me it was going to be shipped within 24hours this would mean another 5-8 days for delivery which just wasn't soon enough so I asked to cancel this order but… Read Full Review

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★★★★★

“Fast, good service ”

Written on: 21/08/2014 by Syndrom (1 review written)

It was easy to order from the webpage, and I was kept in the loop of the whole process from ordering to shipping. Super easy and fast… Read Full Review

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★☆☆☆☆

“Took 20 to tell me the product wasn't in stock!!!!”

Written on: 17/08/2014 by thelankymanx2 (1 review written)

Very very poor customer service! Terrible Terrible Company I bought a spare part for my bike and some short. It took them 20 days to notify me that the shorts were not in stock. So when I was expecting the product to be delivered I instead found out that it hadn't even be sent yet. It them took them more than a month to refund the money and that was only after I had to chase them up about it. Very poor customer service that is deplorable. I am lucky that I didn't need the part urgently but… Read Full Review

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★★★★★

“Recieved in Good Time to th UK”

Written on: 16/08/2014 by Hansenmp405 (1 review written)

I have no problem using this company again, fast efficient and good pricing… Read Full Review

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★★★★★

“Very Good Service”

Written on: 14/08/2014 by MonicaWebber (1 review written)

I ordered some very good value KoolStop Salmon Brake Pads from this company and although they had to travel a long way, the service was very quick and efficient and items arrived intact. Would definitely use this company again… Read Full Review

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★★★★★

“cycling cap”

Written on: 13/08/2014 by MaraO'Reilly87 (1 review written)

Excellent service - speedy delivery, item as described. Many Thanks… Read Full Review

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★★★★☆

“Well Designed”

Written on: 08/08/2014 by TiaWiley153 (1 review written)

Well made and does what it says on the box. Would be handy if you sold a separate mount so I could swop between bikes. Delivery could have been faster. Otherwise very happy ;)… Read Full Review

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★★★★★

“nice gear”

Written on: 04/08/2014 by leed10 (1 review written)

i ordered some cycling shorts and top. seems good quality although only had one run out so far. ordered on 7th recieved on 23rd for basic delivery which was ok by me. i will consider ordering again in future. i would recommend to friends… Read Full Review

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