Rocket Aquatics - www.rocketaquatics.co.uk

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★★☆☆☆
2.2
28.0% of users recommend this
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“Online servic and delivery spot on”

★★★★★

written by ptarmy on 04/02/2016

I ordered a Aquael leddy 60 aquarium tank and kit and paid for next day delivery online from them. The order was dispatched by them and duly arrived at my door as ordered the following afternoon. Living in North Northumberland and in a remote location, that to me is very impressive organization from a business based in Bedfordshire. Thanks to them for a great service, and I'll definitely be using them again.

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“Rio 240 Aquarium”

★★★★★

written by dxc31202 on 05/11/2014

I purchased a Juwel Rio 240 Aquarium from Rocket Aquatics at an amazingly low price. Then came here, saw all the bad reviews and became slightly worried. My worries where soon to be put to bed. Brilliant service. At first I ordered the wrong colour but after simple email to let them know, my order was changed and I was informed within the hour. Next I had entered my mobile number wrongly, again he emailed me as soon as he discovered this. I received my aquarium yesterday, less than a week since ordered, everything was perfect right down to the free, palletforce excellent delivery service. Would I recommend them to others? Absolutely. Thank you Rocket for excellent and smooth service

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“Awesome”

★★★★★

written by on 27/03/2013

I bought the Interpet fishpond 120 from Rocket aquatics at a discounted price, over £100 cheaper than Amazon. I placed the order via the telephone as I work and have limited time off. As promised the couriers phoned prior to the delivery. Date. (Which could have been a day early) the delivery went swimmily without a hitch, the fish tank was delivered on time with another cal from the driver to ensure I was ready for him. I could not fault the service I have received from Rocket or the couriers. Thank you so much. Teri

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“Excellent Service.”

★★★★★

written by Mojom on 17/01/2013

Ordered 2 Biorbs delivered to the same address. Was given a discount off the cost & still received free delivery. Unfortunately, a couple of extra items were not as ordered, but after an email to them it was rectified straight away to my satisfaction. I found this company very fast to reply to emails, very helpful & a pleasure to deal with. I would recommend Rocket aquatics to anyone thinking of using them. M.J.M

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“Bought a juwel 700 tank ”

★★★★★

written by williamgordon on 14/01/2013

Tony advised it would be dis patched on Friday for delivery on Monday by there courier DPD advised by courier time of arrival as far as I am concerned this was a first class service well done.

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“TETRA POND VARIETY STICKS”

★★★★★

written by on 11/08/2012

Just taken delivery of my third order for Tetra pond sticks from Rocket Aquatics, the price was good, delivery was free and also very quick, the same as with my previous orders. Great job.

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Lgj1's Comment

Written on: 12/09/2012

To be fair, you've ordered on some fish food. You have, with your 5 stars, put this attrocious comany's star rating up dramatically with your review. That is totally your perogative - but really if a company cannot deliver some fish food efficiently - Well? So great that you are letting innocent customers who want to spend alot of money on items that are a bit more than fish food feel safe.................

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“All good”

★★★★★

written by Veryhappycustomer100 on 26/07/2012

I have used this company for the supply of Tetra pond sticks for the past few years. They are the cheapest on the net and my local koi shop owner says they sell cheaper than he can buy wholesale! I order, they deliver promptly every time, easy!

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“It's not true what the others say...”

★★★★★

written by sugarpuff100 on 13/11/2011

I had a great experience with this company. I ordered a Jewel Rio 180 which once received was exactly as advertised on their website. I had an issue with the courier(my error)and they were very helpful in rectifying my problem and the item was delivered very quickly. Will definitely be using this company again! Thank You.

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