Written on: 31/07/2012 by Flyfishers
Our first visit to Fell End and had a wonderful time with my family and grandson. Club is very welcoming with tasty food at reasonable prices. Staff very welcoming.The pool was a bonus and my grandson made lots of new friends. Will definitely return. (read more)
Written on: 23/07/2012 by bbeeley
we stayed at fell end this weekend just gone 21/22nd july and I can honestly say what a brilliant time we had. We stayed in one of the camping pods. Alot bigger than i thought they was going to be, easily sleeping 2adults and 2 children. The complex itself is very clean and friendly staff. The pool was nice and warm and the steam room was lovely too. Clean showers and toilets and lovely bar area and the food is very reasonable and lovely. Small shop altough has all the basics - bread milk... (read more)
Written on: 30/12/2010 by trickylancs21 (3 reviews written)
Booked here for our new caravan that cost us £20,000, wanted a seasonal pitch over the winter and used to go to Fell End when I was a kid so thought it was perfect. Fell End caravan park is part of the Pure Leisure group.
I was wrong. My pitch had been given to someone else when we arrived, ended up having to move the caravan 3 times in three weeks.Not good.
Lighting at night is very poor, over recent weeks none of the water points have worked, the conditions on the site have been...
(read more)
Written on: 29/08/2011
Could not agree more... This site has gone to the dogs ... There are too many 'clicks' in the club that make you feel uneasy as they walk around as if they own the place. The staff have no direction and no supervision. The booking in process can only be classed as comical the gaps between pitches are way to small, and on 80% of the pitches are far from acceptable for large vans... This could be a fantastic site if a care and respect was put back on the agenda along with clearly marked pitches with realistic spaces...
Written on: 09/07/2012
I won' t hold my breath either. After being treated poorly and without any courtesy after a recent complaint, it took 6 weeks to receive a fob off which shows what Pure Leisure think of their customers. Symptomatic of how they treat their customers!
As rated by real users
"Stay away from lakeland haven" Read More
"Lovely Caravan Park" Read More
"Beautiful and basic" Read More
"Good site let down by poor TV ..." Read More
"Shame it changed owners, pre 2..." Read More
Nickybb6's Response to trickylancs21's Review
Written on: 02/03/2011
I found this review very helpful because... we stayed at the Park recently, we and other close friends/ family have stayed several times over the back end of last year and early this year. We found the pool full of kids who were without supervision spitting swearing and generally being abusive to other users hitting young kids. The changing rooms were dirty and blood was on the floor 2 days on the run.
<br/>I overheard a conversation between several long term residents over the weekend of the 26/02/11 whereby residents in statics have been charged a supplement on their electric- apparently the site have been adding on to what they pay for electric which is illegal. One elderly resident has challenged them over this and is going through the proper channels however he has found that there is an eviction notice on his caravan.
<br/> I know many people are/ have left Fell End this year because of the company (Pure leisure group) treating customers old and new like rubbish.
<br/>You have been warned, lovely site shame about they company, their attitude stinks, once they have your money they don't care less about the customer.
<br/>There is a legal requirement of 6 meters between caravans for health and safety reasons, Fell End packs you in like sardines with no space for cars or maneuvering your van. I wonder if your caravan was damaged due to a problem with an adjoining caravan would your insurers pay out?
<br/>I wouldn't go back if it was free!