Easy Life - www.easylifegroup.com Catalogue Reviews

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Latest Reviews

★☆☆☆☆

“Products don't work”

Written on: 19/02/2014 by Patsitch (1 review written)

Miracle Vanish Pen does not work. Frost Free fridge/freezer de-icer does not work. It remains to be see if the Moth Repellent works, I do not feel very confident. What a rip off, surprised that the Telegraph advertises and sells these products. … Read Full Review

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★☆☆☆☆

“Worst company ever?”

Written on: 06/02/2014

Wrong item delivered,item I wanted not available,returned immediately asking for refund. E-mails not answered excuses given on phone, finally get letter 2 months after return of item saying not returned in time. I have proof of postage even did it first class post to ensure quick delivery… Read Full Review

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★★☆☆☆

“Not very good service”

Written on: 24/01/2014

I ordered a windproof umberella a month ago. The offer was (and still is) buy one get one free. After making 3 phone calls & 3 emails each time being told one would be posted straight out to me i am still waiting to receive it !… Read Full Review

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Ianhodgson's Comment

Written on: 29/01/2014

I am having the exact same problem but told will be sent out next week.

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Debzzx's Comment

Written on: 04/02/2014

i'm another one have emailed this morning. no reply as yet!

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★★☆☆☆

“windproof umbrellas”

Written on: 13/01/2014

bought a windproof umbrella from easylife it said in book its handbag size which it is of a big size also the button you press to get it up is stuck ive only just received it but Monday I be takeing a drive to them to get my money back not messing about phoneing and senting them back after all that I read on these reviews about them wish me luck… Read Full Review

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★☆☆☆☆

“What a shambles.”

Written on: 26/12/2013

Do not order from this company. Ceramic dry cooker ordered on the 24th November, should have been delivered in plenty of time before Christmas. Still not received and had no present on Christmas day. E-mails ignored. Unable to get through on premium phone number, guess thats how they make their money leaving you hanging on at 10p a minute plus network charges. Will never order from this company again… Read Full Review

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★☆☆☆☆

“Wish I had seen reviews before ordering”

Written on: 18/12/2013

I've been waiting for delivery since 14th November. They finally advised on 12th Dec that items now in stock and delivery would take 7-10 "working" days! I wonder if that's a joke? Certainly not funny. Orders from 10-12 other companies arrived within 3 days of order so what's wrong with this lot? They are a shambles!! More importantly, why are they endorsed by an organisation like the Telegraph? Not unreasonably, I expected a high standard of service and the Telegraph has a duty to respond… Read Full Review

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Mrseff's Comment

Written on: 04/01/2014

I completely agree and had the same problem. I ordered elsewhere in the end because the item was a present. It then arrived weeks later so I returned it immediately having had to ring them on a premium number to get a reference. This was just another rip off. I have proof of postage but now 3 weeks later I have still not had a refund. Have just emailed the CEO asking what on earth is going on!!

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★☆☆☆☆

“Do not order from this company! ”

Written on: 28/11/2013 by andyderby (1 review written)

Order a pair of 4 tread steps still waiting 1 month later! have chased up said had been out of stock but they never even bothered informing us this even by email.week later told had arrived instock be with us in couple of days at latest, week later still nothing rang them again told being delivered that day, still never arrived rang them again courier ran out of time at 6pm even though we are open till 8pm will be out today first thing. It IS NOW 12.11PM STILL NOT ARRIVED!! Eery time you ring… Read Full Review

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★☆☆☆☆

“Where the heck is my delivery”

Written on: 27/11/2013

I ordered goods of nearly £200 pounds 3 weeks ago and I am still waiting, even though most of the items were in stock. I telephoned them today demanding my goods but they say it will be another 7/10 days.I foresee that they will probably not arrive before Christmas now. Do not order from this company. They are a complete shambles and trading stadards should get involved… Read Full Review

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★☆☆☆☆

“Don't Order Unless You Don't Want the Order Any Time Soon!”

Written on: 26/11/2013 by jamkam (3 reviews written)

Ordered a pair of snow boots and though they took the money for the boots straight away, come 3 weeks later still no boots or any confirmation that the boots are on their way. Sent an email asking where the boots were and got a very abrupt email back (after 3 days) saying that due to a high demand they had to buy more boots and didn't know when they were going to come. That's not good enough in my book - why not let the customer know that there is a problem? What's wrong with that? Surely… Read Full Review

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★☆☆☆☆

“Sleasylife”

Written on: 18/11/2013 by deskrabbit (1 review written)

Hopeless bunch of may be criminals. They take your money, they charge more than the given price...for example product cost £9.99 I end up paying £14.98. Why? not known, no replies to e-mails, still waiting for the other half of my order, which apparently is out of stock, but that was three weeks ago. I liked nothing about this company, with the exception of being able to advise friends and family that have shown interest in easylifegroup. That they are clearly wasting their time and should… Read Full Review

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★☆☆☆☆

“Rubbish!!”

Written on: 09/10/2013

Ordered something in JULY. It came broken. Still waiting. Do I need to say anything else?… Read Full Review

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★☆☆☆☆

“I would NEVER buy from this Company again.”

Written on: 03/08/2013 by TobiasA (1 review written)

I bought the talking watch and it went wrong after 9 months. The Company's response was that it was only guaranteed for 6 months - a watch guaranteed to be accurate to one second in 1,000,000 years only guaranteed for 6 months?? There was no mention of a guarantee in the brochure or the paperwork which accompanied the watch. I am sure there should have been protection from the 'Distance Buying' rules and the Sale of Goods Act but the Company would not budge. Even a personal letter to the MD… Read Full Review

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Firebyrd's Response to TobiasA's Review

Written on: 20/09/2013

all items must be of saleable quality and fit for purpose and last a reasonable length of time under the sales of goods act. 6 months is not reasonable .I myself have dealt with easy life my recconmendation is KEEP WELL AWAY

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★☆☆☆☆

“Go to Argos or Ikea”

Written on: 21/07/2013

Ordered Cavendish Media Cabinet from these people, described in brochure as simple home assembly, turned out to be massively complicated when I have paid £99.99 plus £17.99 delivery I don't expect to pay someone to assemble the item as well. When I complained that description had been misleading was told that I could return the item but that it would cost me another £10. Bad value, bad service I can't remember the last time I felt so angry. I am going to end up paying £10 for nothing never… Read Full Review

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★☆☆☆☆

“Avoid Like The Plague - If you have any sense”

Written on: 11/10/2012 by Haywood Jay (2 reviews written)

Ordered a Talking Watch for my mother who is partially sighted but it didn't talk when she received it, so called to get the returns number and swiftly sent the item back by first class post. I know now that I should have sent it recorded delivery as they say they didn't receive the return and no way they could send a replacement until they do. Seems a common occurance on other review sites that returns never reach them, If I was them I would be contacting the PO to see where all the parcels… Read Full Review

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★★★★☆

“Reply within minutes”

Written on: 04/04/2012

Recently purchased a pair off insoles "BOGOF" only one pair turned up so emailed and got an answer in minutes.First pair arrived in 3 days so hoping free pair will arrive in same time.Haven't purchased from this company before but on first impressions they seem ok,time will tell… Read Full Review

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★☆☆☆☆

“Keep away from this company. They'll fleece you.”

Written on: 13/03/2012 by JohnSen (1 review written)

I ordered a watch from this outfit. The item was unsatisfactory. The battery was exhausted and even after buying a new one, it still didn't work. I returned the watch recorded delivery over 2 months ago. Stll no refund. They don't answer emails and fob you off if you phone and do manage to get through. So upset, I cannot write about it. Just wanted to say don't deal with this outfit. They advertise in the Daily Telegraph and that's where I saw the advert thinking it was a good firm to deal… Read Full Review

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★☆☆☆☆

“Dreadful returns service”

Written on: 27/02/2012 by Beany56 (1 review written)

The boots I ordered were too small, even though I had bought a size bigger than normal. I rang customer services and I listened to a recorded message telling me I was being put through. 10 minutes (at premium rate) later someone finally answered the phone but the girl didn't seem to understand me and every question/answer had to go through her supervisor. They eventually offered me to keep the boots and they would discount my next order. What do I want with a pair of boots that don't fit… Read Full Review

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★☆☆☆☆

“Absolutely disgusted”

Written on: 04/12/2011 by thequalityofmercy (1 review written)

I oredered several items from this organisation - none of them worked, the customer service is dreadful, never ever again :(… Read Full Review

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Firebyrd's Response to thequalityofmercy's Review

Written on: 11/06/2013

i ordered a non slip sat nav mat i may as well have grease on the dashboard, next i got an battery ear cleaner it was useless, as my order never arrived i rang them and got a sarcastic response and told it was there waiting to be dispatched, a week later nothing arrived so i rang again and was told, its here waiting to be dispatched, six weeks later the rubbish arrived and it would have cost more to return it than it was worth. i suggest you avoid them like the black death.

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★☆☆☆☆

“easylife”

Written on: 15/09/2011

when i brought goods from easylife some how they give my bank details to another company who were taking money from my bank account each month.if you have brought from this company please please check your monthy statements it should be taken off the internet the items i brought were faulty too… Read Full Review

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★☆☆☆☆

“I purchased the Easy Life Mattress Stain Remover and...”

Written on: 05/05/2011 by alangaskell (2 reviews written)

I purchased the Easy Life Mattress Stain Remover and used it to remove the slight residue from two pet stains, as indicated on the product description. The product made no improvement that was perceptible. And it took four weeks for the product to arrive, and to add insult to injury they took my money through my credit card immediately. Never again will I use them however tempting! If I could rate no stars I would!… Read Full Review

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