Groupon Reviews - www.groupon.com

Click here if this is your business
★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

? Ask our helpful community of experts about this product or company
Groupon www.groupon.com - Ask a question now

Media Gallery for Groupon www.groupon.com

Groupon www.groupon.com
Groupon www.groupon.com
Groupon www.groupon.com
Groupon www.groupon.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Cheating website!!!”

Written on: 27/09/2014 by DamarisCurtis (1 review written)

This is definitely not a reliable online website to purchase whatever goods and services. Information was not completely stated. Mobile fine print and officially fine print was different. Misleading the customer. Helping the merchant to cheat the customer with authentic goods but in the other way round staff itself have share for the merchant's goods. So drama but it's real...beware!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Online_Cst's Comment

Written on: 29/09/2014

Hi,

We are really apologetic for the experience you had. We would need your Groupon voucher code and contact details to help you. Kindly provide us the same, so that we can escalate the issue

Thanks
Groupon_India

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Wongwong's Comment

Written on: 29/09/2014

You may check my email because I already stop purchase and log in to groupon. Definitely is cheating website, those customer service that follow up my case was not well train and u friendly. Customer feedback mean they give a chance. If no response or whatever promises from the customer service had been given, what can I do. Quietly walk away. :(

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Quick easy and cheap”

Written on: 15/09/2014

I ordered some perfume from groupon on a Thursday evening and was here by Monday very cheap and will defiantly be ordering again thanks very much for a great and easy service. :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“You will be out of pocket both money and goods”

Written on: 19/08/2014 by EanCollier (1 review written)

What I find shocking is when you have returned the goods groupon does not refund your money. If you are unlucky to pay via paypal, you will not get your money back even after raising a dispute. I have been told by paypal that they do not protect buyers who buy from Groupon. Surprise surprise birds of the same feather do flock together, and it is no shock that you will never get good service, never get your goods and never get your money. They are all in together. Stay away and avoid at all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Customer Service”

Written on: 13/06/2014 by Ireneg1985 (1 review written)

We purchased a meal for two and an overnight stay at a Batley Hotel people reading this review will be aware of the Hotel, we never stayed looked at the place it was a disgrace the previous page on the web site revealed this Hotel was at the centre of a bad trial against teenage girls earlier in the year why is Groupon selling coupons to people for such a disgraced establishment why?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I WILL NEVER BUY ANYTHING AGAIN FROM THIS COMPANY ”

Written on: 16/05/2014 by Lamont441 (1 review written)

NEVER BUY ANYTHING FROM GROUP ON! OVER 2 MONTHS AND IM STILL WAITING FOR MY MONEY! I purchased a Nexus tablet from Group on in March! Firstly when I received the confirmation I realised it was not the tablet advertised and attempted to cancel the order, which I was told was shipped already and it would be better to receive the tablet and then call back for a return. I did this and called back Group on who then told me I should have refused the item completely when it was delivered and I should… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“customer service is appalling ”

Written on: 17/04/2014 by lorritt (1 review written)

multiple times items have arrived late or damaged from this website. Every-time you raise issues with the support desk they take weeks to get back to you, and if they eventually do, their incompetence is immediately evident. This is has consistently been the poorest service i have had from an online retailer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Damaged Good received and Poor customer service. ”

Written on: 24/02/2014 by Nerav21 (7 reviews written)

Please watch out for these guy these are the worst. Basically legal scams. They will send you damaged items which you have limited time to tell them its damaged. If you don't you you lose out. Do not buy anything from them no matter how tempting it is. You are better of speaking to the company who are offering the deal directly. More often than not they will offer you the same deal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NMA Business & Accountancy training”

Written on: 16/02/2014

I have been working in business and bookkeeping for 25 years but have no formal training qualifications. In the current climate I thought it might help to have some formal proof of my skills. I decided to buy this course as it was advertised for a 95% discount from £749 to £39. Well, as the old saying goes you get what you pay for. What I paid for was a few bits of VERY basic information, a test a school leaver could do, and a qualification that means squat!! How NMA Training can… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Surface deep discounts”

Written on: 13/02/2014

Over the last few months i have purchased a number of vouchers, my experience of these offers has been very poor, so poor I will no longer use them. I have problems of goods not working, damaging my coffee maker and offers been over started and over valued. Their customer service is a shambles, no consistency between calls had to repeat myself every call. I have for to,the point if a retailer uses group on I will not use that retailer them they cannot be trusted.. Always check the offer with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shocking... Beware!”

Written on: 18/01/2014 by p1neapple (2 reviews written)

I've never called a company to complain before, however I've made an exception for Groupon - after ordering an item on Christmas Day with an expected delivery time of 7 working days and having not received it last week, I sent 3 emails to them with no reply, then after checking my account on their website I saw they had credited it with the funds from the item and no explanation why. Upon calling their unhelpful helpline and being in the queue for 20 minutes, and listening to a recorded message… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Steer clear!”

Written on: 18/12/2013 by pollaton (3 reviews written)

We recently purchased 2 vouchers for car services from groupon. I read the small print very carefully, even rang the company to double check before purchase. All seemed fine. Upon delivering the first car, it became apparent that there were surcharges for virtually everything and it would have ended up costing more than a service at our local garage. No problem ring groupon for a refund....we eventually received this after 5 phone calls. Being told it was being escalated, being offered the deal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“never recieved item - no refund”

Written on: 11/12/2013 by cravedog (2 reviews written)

Sofa bed brought 2 months ago. World of sofa beds cancelled the collection. Groupon wanted 10 days to look into it then they said they would email me. Did they? Of course not! I called them back and they told me they would refund in 6 days.did they? Of course not! Called again they told me the money was refunded, was it? of course not Stil fighting to get my money! AVOID… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Unreliable”

Written on: 18/11/2013

Groupon doesn't seem to be very interested in helping/refunding the customer when things go wrong. Instead, they seem to want to distance themselves from the transaction by getting the customer to sort things out direct with the business. For example, the plants that I've received from Gardening Express are so inadequate that a friend's first reaction was to howl with laughter when he caught sight of them. Nevertheless, despite sending photos to Groupon, I seem to be stuck with them, as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Groupon Memory Foam Mattress with...”

Written on: 17/11/2013

We needed a new superking size mattress for our bed, and having seen a few Groupon deals decided to go for the memory foam mattress deal where the mattress was meant to be 72% off retail price. Now I'm no mug, so suspected that the 'retail price' that was advertised at £500 was probably not the usual price it sells for and they had inflated it slightly to inflate the discount given. I also didn't expect a super quality mattress for the money paid however...... In the Groupon advert there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“God Awful”

Written on: 01/10/2013

Never again will i purchase from Groupon, quick to take your money but if your product doesnt turn up then they certainly dont give it back as quick. I was near legal action before my purchase was resolved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Groupon - Rogue Traders!”

Written on: 23/09/2013

Having purchased a voucher for a nutrition course with 'the fitness training company', i found the course material to be littered with typos, bad grammar and incorrect information. Quizzes cannot be completed due to error messages meaning you need to spend hours redoing them and there is no guarantee that it won't happen again! Merchants are a small office with a rude and dishonest assistant on the phone! I informed Groupon of the troubles i am having with this company and have requested a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Over the years I had 3 deals from Grupon (photoshoot,...”

Written on: 22/08/2013 by Ritu572 (2 reviews written)

Over the years I had 3 deals from Grupon (photoshoot, a weekend in Cornwall and a "day" in Gurnsey). General view - feels that a service provider and Groupon do not communicate so you need to check and double check with a provider before booking it via Groupon or prepare to be dissapointed. My opinion now - spend bit extra and have better experiences by organising everything yourself… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE!”

Written on: 02/07/2013

I placed my first Groupon order on 3rd June. 4th June money was taken from my account. 6th June received notification that order was being despatched. Date is 2nd July. No goods. I telephoned Groupon who are very polite but totally inefficient. I took it upon myself to contact the sister company direct - I emailed. Told to be patient! I emailed again 15 working days later and told they could not refund on a despatched item. Contacted Groupon who advised me to contact the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I ordered a £400 mattress with groupon and cosydreamz...”

Written on: 17/06/2013 by lilynikkilee (1 review written)

I ordered a £400 mattress with groupon and cosydreamz on may 18th of which I have still not received. When I fits contacted groupon I got the idiot response that it had been shipped via Royal Mail ( Yes a mattress via Royal Mail ! ) and there was no tracking info. I laughed and questioned the advisor of which their reply was ' that's what it says on the screen , however as it has been 2 weeks this will need to be chased up.' They told me that I had to call the company themselves , ( not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DON'T WASTE YOUR MONEY”

Written on: 04/06/2013

I'm sorry, but this "course" is a complete waste of time. After paying for the Groupon for all three courses! One has to be an idiot to not see that it's just some foreign kid posting a fake website which is done poorly. Taking into account the fact it's written in European English, the other typos I found made taking this 'site'/'course' seriously difficult if not impossible. To anyone out there that is thinking of ever wasting time and money on this site - DON'T. You can thank me later… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Legato's Comment

Written on: 02/07/2013

So you're saying that one has to be an idiot not to see something that you, yourself, paid for?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview