DrinkSupermarket.com www.drinksupermarket.com Reviews

★★★★★
4.7 / 5
95.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Great selection, price, delivery times and website”

Written on: 22/05/2013 by Madoka84

Seriously quick delivery, the quality if products were great, a little freebie in the box and a wide selection of rare booze, very happy and would use again (read more)

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★★★★★

“Good, quick, reliable”

Written on: 21/05/2013

Good, quick, reliable would recommend although slightly more expensive than other websites. (read more)

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★★★★★

“Good service”

Written on: 21/05/2013

The box was delivered on time well boxed and a really good service I would use you again. (read more)

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★★★★★

“Top drawer!”

Written on: 20/05/2013

Reasonable price, quick, effective delivery and a brilliant selection. Really impressed. I will shop here again. This is the only place that I have found the UK that sells a specific spirit I like called Old Krupnik. As I was to an extent forced to use this site (due to a lack of other vendors stocking the product I was looking for), my expectations were not high. I was pleasantly surprised when my order arrived 3 business days after I placed it. Points of note: - Items were well... (read more)

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★★★★★

“super service. Excellent price.”

Written on: 19/05/2013

as above, super servive and great price! (read more)

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★★★★☆

“Delivery was on time, product was well packaged, thanks.”

Written on: 18/05/2013

Delivery was on time, product was well packaged, thanks. (read more)

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★★★★★

“Fast delivery rare item”

Written on: 17/05/2013

Haven't seen this fortified wine for several years and was amazed to see the blue label listed which I couldn't even find on a recent visit to the USA ! well worth the case full which was delivered very quickly and well packed,no breakages. (read more)

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★★★★★

“satisfation”

Written on: 17/05/2013

I am very satisfied of my order as well as the timeliness of deliveryand the quality of the packaging.I you recommended (read more)

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★★★★★

“Delivery came quickly and goods were as described in...”

Written on: 17/05/2013

Delivery came quickly and goods were as described in the website. (read more)

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★★★★☆

“Online purchases food and drink”

Written on: 16/05/2013

Thank you for delivery, quick and efficient. (read more)

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★★★★☆

“Excellent Website”

Written on: 16/05/2013 by Corhampton (1 review written)

Good prices, delivered on time, well packaged. Will use again. (read more)

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★★★★☆

“unusual spirits”

Written on: 16/05/2013

I was able to buy at a reasonable price some brilliant spirits. Well done (read more)

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★★★★★

“Really Good Service”

Written on: 16/05/2013

I have bought the drink before [Polish Cherry Vodka] its really good, just like my Dad used to like (he was Polish) and the price is reasonable and the delivery always well within the delivery period. The bottle is very safely packaged. Simply put, why go elsewhere when this company do it so well? (read more)

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★★★★★

“Quick, easy, well packaged ”

Written on: 16/05/2013

The site was easy to use, the availability of goods was impressive, the ordering was easy an clear, the dispatch was fast and packaged really well. The free gift was nice and tasteful. Prices low ! E-mail updates and after service care can not be faulted .. I have already recommended to friends ! (read more)

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★★★★★

“very pleased with service”

Written on: 15/05/2013 by ivoooo

received order on day stated, very well packaged, all glass items intact, plus received a great free gift of a set of shot glasses as part of may promotion, overall very pleased with price, customer service, delivery time and packaging. (read more)

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★☆☆☆☆

“Highly disappointing experience”

Written on: 13/05/2013

Was extremely happy to see the whiskey I wished to order in stock and at a very reasonable price. I immediately ordered this and received a confirmation email. A couple of days later (after the weekend) I then received a further email stating they were unable to fulfill this order as the product was out of stock and they did not know when they would get more stock so my order was to be cancelled and a refund to be paid in a few days time. I was extremely disappointed as the product had... (read more)

Customersupport's Comment

Written on: 15/05/2013

Thank you for your feedback.

We can only apologise profusely for this matter. We can assure you that this is not the level of service that we offer our customers.

The matter has been noted to our web team to ensure that this item has been noted as out of stock to ensure that this does not happen again.

We do hope that this has not deterred you from using our service in the future.

Kind regards

Drinksupermarket

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★★★★★

“Great service”

Written on: 12/05/2013

Found the ordering easy and speed of delivery extremely quick (read more)

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★★★★★

“Great”

Written on: 12/05/2013

The item was received, as described, promptly and I even got a free shot glass. Excellent service. (read more)

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★★☆☆☆

“1 bouteille casse // commande toujours pas reçu ”

Written on: 12/05/2013

Lors de ma première commande, j'att te fais une livraison de 4 bouteilles. Au final il n'y avait pas écrit "fragile" sur le coli et résultat il a du être mal traité de si de la et j'ai réceptionné 3 bouteille et un Coli plein de liquide. La seconde commande n'est toujours pas arrivée. (read more)

Customersupport's Comment

Written on: 13/05/2013

Thank you for your feedback.

We are sorry to hear about the problem that you have experienced. I can assure you that this is not the service that we wish to offer out customers.

It would be greatly appreciated if you could please arrange for some pictures of the damaged goods as well as the box to be forwarded onto ourselves so this matter can be investigated.

Please do note that once we have received these, we will be able to offer you a replacement or a refund. We look forward to hearing from you.

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★★★★★

“gladly again”

Written on: 11/05/2013

fast and good business transaction and delivery, items in good condition,also the value for money was very good, a gift was also present (read more)

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★★★★☆

“All good”

Written on: 11/05/2013

Items delivered in a timely fashion and all present and correct!! (read more)

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★★★★★

“good fast service”

Written on: 10/05/2013 by paulchris101

good company to do business with (read more)

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★★★★★

“DrinkSuperMarket - Amazing”

Written on: 10/05/2013

DrinkSuperMarket is amazing. iv ordered a few times now. They have the stuff you cant get in the high street or Tesco, or Asda. Really fast delivery and excellent packaging! Plus you normally get some free stuff when you order. Customer service is great, iv emailed and got a reply back straight away. Very friendly and helpful. Great! (read more)

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★★★★★

“rapid response”

Written on: 09/05/2013 by oilyhand

got the wine we wanted in a short timeframe no probs. (read more)

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★★★★★

“1st class”

Written on: 09/05/2013

I placed my order for a couple of miniatures for me to try both the whiskey and the service, I have to say I was very satisfied with both. The service was excellent regular emails to tell me my order and delivery, items where well packaged as well. I will definitely be using again. I used the company as I wanted to try some spirits that I could only get larger bottles for, from where I live and even some if the supposedly specialist shops didn't have what I was able to order of the very user... (read more)

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★★★★★

“spot on, excellent delivery”

Written on: 09/05/2013

absolutely fantastic experience, nice and speedy delivery (albeit i only placed a small, personal order)will definitely be using again and again... my drinks arrived intact and very well packaged, no complaints here! decent prices, and fair shipping considering how quick and secure things are. cheers! (read more)

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★★★★★

“fantastic service as always!”

Written on: 09/05/2013 by daniigodon (1 review written)

My order arrived well packaged, and within a few days, just like usual! The free gifts were much better than expected, yet again I am one happy customer (read more)

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★★★★★

“Excellent !!! Say no more!!”

Written on: 08/05/2013 by Johnpicco

Fast delivery, well packaged, super service!! A real pleasure, thank you. (read more)

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★★★★★

“Superb and Reliable!”

Written on: 05/05/2013 by xDanzyX

Being a first time buyer at drink supermarket, I was rather worried if my orders will be delivered to me or if it's a scam. After reading tons of good reviews here I've decided to go ahead and buy from the site. I ordered on Friday around 5pm and the order status are completed (delivered) on Monday. Surprising the drinks reach my doorstep on Wednesday. Delivery was super fast given that It was ship to Singapore. Everything was nicely wrap and protected in box, bubble wrap and styrofoam. What... (read more)

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★★★★★

“Three word Title”

Written on: 04/05/2013

Thanks guys. Great service Keep it up Thanks guys. Great service Keep it up (read more)

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★★★★★

“Champagne all round!”

Written on: 04/05/2013

Easy to order, prompt delivery even came gift boxed - what's not to like? Will definitely use again. (read more)

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★★★★★

“Excellent Customer Service and speedy service”

Written on: 04/05/2013

Excellent Customer Service and speedy service would recommened to friends and family. (read more)

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★★★★★

“Fantastic service - Rekorderlig”

Written on: 03/05/2013

What a fantastic service ... easy to use the shopping cart and check out. I bought a gift and had it delivered the next day ... great! Excellent communication from DrinkSupermarket after purchase too. The package arrived as promised and my Dad described it as well packaged ... and he's now settling down to a good variety of flavours of delish Redorderlig. Many thanks for a fantastic service, I'd happily recommend your service and I'm pleased to have another reliable online service that I... (read more)

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★★★★★

“ordering a breeze fast delivery very inpressed would...”

Written on: 03/05/2013

ordering a breeze fast delivery very inpressed would recommend to family/friends (read more)

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★★☆☆☆

“Champagne gift bottle scratched”

Written on: 03/05/2013

The bottle is scratched, this is a £120 champagne which is supposed to be a gift. An pristine bottle is expected. (read more)

Customersupport's Comment

Written on: 03/05/2013

Thank you for your Feedback, we appreciate all our customers comments both posotive and negative.

We are sorry to hear that your order has been received damaged. Your order was for a vintage 1985 champagne Veuve Clicquot. As you can imagine these bottles will have a bit of wear and tear on them.

An email was sent to offer you a replacement bottle that, has less wear and tear. We have received no response from this. Please can you cal our offices on 0208 965 4252, open Monday – Friday 9 – 530 (excluding Bank Holidays). We look forward to hearing from you.

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★★★★★

“I am getting ready to make this years Rumtopf, which...”

Written on: 03/05/2013

I am getting ready to make this years Rumtopf, which is liked very much by all the family. I does have it's orign in Germany. You need a large stone pot, big enough for about 4 pounds of fruit and 2 bottles of very strong Rum. You start with 1 pound of Strawberrys, It's the first available, add 1 pound of sugar and cover with Rum. Cherries are next, always 1 pound to 1 pound. Do NOT use any soft fruit, like Raspberrys ,Blackberrys etc. Pineapple are OK and so are Kiwi,Apricot and Plums. But... (read more)

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★★★★★

“very fast delivery”

Written on: 03/05/2013

Ordered next day delivery and it did just that. Product excellent- good papackaging (read more)

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★★★★★

“great product and on time!”

Written on: 02/05/2013 by Twinstogether

Drinksupermarket was recommended to me and I would certainly use them again. Reasonably priced. Emails arrived to advise me when goods were on their way and would be delivered. They were delivered exactly on time - so no waiting in for hours! (read more)

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★★★★★

“Easy to order. Good price. Delivered on time,...”

Written on: 02/05/2013

Easy to order. Good price. Delivered on time, champagne unexpectedly in gift boxes - bonus. Cheers! (read more)

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★★★★★

“Excellent!”

Written on: 02/05/2013 by Sayerswe (1 review written)

Fast, efficient service and great choice! Arrived quickly and in perfect condition. (read more)

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★★★★☆

“Good wine at a good price”

Written on: 02/05/2013

Wine was well priced and arrived in good time. very pleased with the service and would use again. (read more)

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★★★★★

“Wine delivery”

Written on: 02/05/2013

Ordered and received within 5 days very happy with product (read more)

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★★★★☆

“Tequila Pistol”

Written on: 02/05/2013

I bought the Tequila pistol for my son and was very impressed with the detail in the pistol 'bottle' and so was he. Not sure he will drink the contents but looks great anyway and as a limited edition was great value for money too. (read more)

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★★★★★

“Very well done. Nothing to complain about. Nothing...”

Written on: 02/05/2013

Very well done. Nothing to complain about. Nothing else to say really (read more)

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★★★★☆

“Broken order”

Written on: 01/05/2013 by El202

Ordered a bottle of absolut London vodka which included a matching Gorillaz designed glass which unfortunately was smashed in transit. The vodka arrived in perfect condition which was the important thing but can't help feeling a little disappointed about the glass. Great service though and speedy delivery. Would definitely recommend to a friend as I assume the breakage is down to Royal Mail. (read more)

Customersupport's Response to El202's Review

Written on: 02/05/2013

Thank you for your feedback.

Please contact our customer services department on 0208 965 4252 with regards to your broken glass. We look forward to hearing from you.

Kind regards

Drinksupermarket.com

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★★★☆☆

“Why only three stars”

Written on: 01/05/2013 by kennygee

The item was described as having a volume of 20% It came and only is 18% not as described! (read more)

Customersupport's Response to kennygee's Review

Written on: 02/05/2013

Thank you for your feedback.

We are sorry to hear of this error on your order. If you could please advise us of your order number, via our email address info@drinksupermarket.com we will be happy to look into this matter for you. We look forward to hearing from you.

Kind regards

Drinksupermarket.com

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★★★★★

“Great site and service”

Written on: 01/05/2013 by Emsie180 (1 review written)

I was looking for Chase Vodka and it was cheaper on here than on Chase website because of the price I also treated myself to a liqueur. Great communitcation via email and very fast delivery the 2 bottle were securley packaged. the bottles are very nice and I will be using Drinksupermarket again (read more)

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★★★★★

“Great Service”

Written on: 01/05/2013 by cr8agift

Thank you for your great service, as always, quick delivery and easy access to invoices and great that you can sign so you dont have to keep putting your details in every time you order (read more)

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★★★★★

“Very good price and quick delivery”

Written on: 30/04/2013 by Rachytay

Very good price and quick delivery (read more)

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★★★★★

“all you could ask for ”

Written on: 30/04/2013 by sidies

i only had a little amount of time to find present for work mates and i found this and brought it. even though it came from the states it was still a speady delivery. (read more)

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