Streetshirts Reviews - www.streetshirts.co.uk

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★★★★☆
4.0 / 5
From 8 reviews
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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★★☆☆☆

“No customer service at all, very poor, never again!”

Written on: 08/10/2013 by Emmajj (1 review written)

Seems like a great idea, but actually it is executed really badly. Don't pay any attention to their guarantees, they don't honour them. Whether you pay for a quick delivery time or not, you get it when feel like it. The website did not inform me of stock that they had run out of, and neither did they. I only found out after calling myself, after it had missed its delivery date. The customer service is virtually none existent. They just take your money and then don't care less. I would like to… Read Full Review

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★★☆☆☆

“Quality when you get it, but unreliable and...”

Written on: 08/08/2013 by ljbannister (1 review written)

When they deliver, they deliver with quality. But from the orders I have made, that's about a 50% success rate. Half the time things turn up weeks late or, in one case, not at all. God help you if you then need to sort that out, you can never get through on the phone and in spite of professing "aim to respond within 24 hours" it takes days to get a response by email from the helpdesk. And then it's an offer of a reprint... which may take another month to arrive. Despite the flashy website… Read Full Review

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★★☆☆☆

“A ‘triumph’ of style over substance.”

Written on: 18/07/2013

At the age of thirty-seven I may be forgiven for being slightly naïve when it comes to internet shopping and, boy, did I wish I’d done my research and read the reviews on sites such as this before using this shoddy, not-even-second-rate company. Avoid Streetshirts at all costs. This is my first-ever on-line review and it may have been inspired by something costing less than £20 which merely hasn’t arrived on time, but I’m absolutely gobsmacked that, in 2013, customer service can be this… Read Full Review

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★★☆☆☆

“First order was perfect, but since?”

Written on: 22/05/2013

Just to give you a quick insight. I'm not a PC idiot, I've been using computers at work since 1989 and shopping online for more than 10 years. My experiences with this company have been less like pulling teeth and more like having them pulled. The first teeshirt I had was great. I love it The second time their website crashed as it was taking me to paypal, and when I went back to try and complete the order the paypal option had vanished and I could only pay by entering my credit card… Read Full Review

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Ebichu64's Comment

Written on: 17/06/2013

Just an update. It's been 4 weeks since i returned the tee shirt and asked for a refund. Zilch. No refund, and no email to explain any reason I'm not entitled. I've queried it and I fully expecti them to give me some dumb excuse like, they never received it.
I suppose it's possible Royal Mail have screwed up again (can I review them too - haha!) but they usually only lose post sent to me, not the post I send.
Even if they do cave in 4 weeks is too long to wait.

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Streetshirts's Comment

Written on: 17/07/2013

Hi Ebichu64,

I'm sorry to hear about these problems you encountered with our website and delivery. If you still have any outstanding issues to resolve then please don't hastate to contact us and we'll look into it for you.

Kind regards,
streetshirts

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★★☆☆☆

“Non Existent Customer Service”

Written on: 13/12/2012 by Pupster32 (1 review written)

I ordered a product online from Street Shirts and on the website they guaranteed dispatching the product the next day or a £10 credit voucher for their website. I ordered the product on Monday and needed the gift by Friday for a Secret Santa party. It is now Thursday and I have sent them emails and I have called them a gazillion times and no-one picks up the phone nor do they answer to emails - only sending an automatic response which is so vague. On the website it says please call us to speak… Read Full Review

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★★☆☆☆

“Very inconsistent service”

Written on: 22/06/2012

I've had two completely different experiences of Streetshirts in the space of five months. The first time I used them, in February 2012, was for two t-shirts. The design was plain text with flex printing, which I ordered as fun gifts for friends. The text was easy to add to the t-shirts and to customise the colour, font and printing material with the online design tool. The service was a little bit slow to let me know when they were going to be printed, but, as it wasn't time-sensitive that was… Read Full Review

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★★☆☆☆

“Ordered to be delivered on Friday, still not here on...”

Written on: 11/06/2012

I ordered a t-shirt for a stag do to be delivered by Friday to be used on the Saturday. Its now Monday and its still not here. They said they were out of stock… Read Full Review

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★★☆☆☆

“Website looks pretty, but the design process is SO...”

Written on: 24/02/2011

Website looks pretty, but the design process is SO SLOW - every time you click something it takes ages "updating" whatever it is updating.

Print quality wasn't great, but I did order a complex design. Delivery not exactly quick. T shirt smelled slightly odd also, but fine after a wash… Read Full Review

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