Spex4less Reviews - www.spex4less.com

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★★★★★
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Latest Reviews

★★★★★

“amazing service”

Written on: 07/07/2016 by Garzaee48 (1 review written)

Absolutely brilliant I wouldn't go any were else for my glasses now. I was concerned ordering prescription glasses on line however there was always some one there to help. This was really helpful especially how ime not that good on the computer. Customer service is the best ever. Great glasses for a low price. I have had problems with the arm on my glasses twice now,may I add it is nothing to do with the quality it's because I use them for work and Ime very heavy handed. Both times I emailed… Read Full Review

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★★★★★

“Fantastic great value helpful staf”

Written on: 01/07/2016 by 300Larkin (1 review written)

Wouldn't go any were else for glasses now. Amazing service. So helpful and my glasses broke twice and have been repaired no fuss. Great price great service. Fantastic range of glasses to choose from… Read Full Review

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★★★★★

“Fantastic Specs Service!”

Written on: 05/02/2016 by Powco2000 (1 review written)

I had a great pair of specs from Spex4less in the past. My latest order had a problem which was immediately resolved. I am very impressed with the quality of service including not just good products but great telephone contact and speedy email replies and notifications. And what a great 'no risk, money back guarantee'which they do honour. Highly recommended for great value, high quality specs and trustworthy dealings! Easy website, but telephone staff knowledgeable and efficient. Thanks… Read Full Review

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★★★★★

“Great Price - Great Service”

Written on: 06/01/2016 by Daphned87 (1 review written)

I ordered some prescription ski goggle inserts on a Monday evening through the website, which was easy to use. The inserts were delivered on the Wednesday. (Another competitor offers a 2 - 3 week delivery on the same product !) I am very happy with this purchase overall and would use the firm again. Nothing to dislike !! Many thanks… Read Full Review

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★★★★★

“Excellent glasses BUT Excellent PLUS customer service...”

Written on: 15/12/2015 by Mantissa (2 reviews written)

I have been a customer off and on for a while now. I have had no problems and OUTSTANDING value. I recently ordered some new spectacles after receiving a new eye test result.I ordered some spectacles from the High Street chain and a "reserve" pair from Spex4less. A while later I was getting headaches and not seeing as well as I expected to so I went back to the High Street chain and got re-tested. There were some errors in the first test so I had to order new spectacles. I went in to the High… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/12/2015 by Davengk (1 review written)

One of the hinge-joints on my wife's glasses broke recently, possibly because of rough treatment, so I sent them back to Spex4Less in the Friday evening post and asked them if they would repair them. I receved the glasses back on the following Tuesday morning and found that Spex4Less had completely replaced the frame free of charge AND ALSO apologised for the inconvenience - as if the breakage was their fault. Well done Spex4Less - Great customer service… Read Full Review

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★★★★★

“You won't be disappointed!”

Written on: 05/12/2015 by Char13Gab (1 review written)

I judge the value of a commercial company on factors including courteous, speedy and reliable service; quality and range of products and competitive pricing. On all of these criteria, Spex4Less is top notch. For me, the other vital factor is how a company behaves when something occasionally goes wrong – and it will with glasses, however well-made, because they are intrinsically fragile items of kit. I have been a customer of Spex for some years. On each occasion (except once), when… Read Full Review

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★★★★★

“Trustworthy & Outstanding Service”

Written on: 27/10/2015 by MWelham (1 review written)

I was very dubious about their claims of a "full refund" if you are not completely happy, but having read the small print could not see any loopholes so went ahead and placed an order. The three frames I ordered arrived promptly, well packaged and with clear instructions. Unfortunately they did not suit me but included with them was a pre-paid return envelope, so I returned those and ordered 3 more. It's a very simple process. The frames are excellent quality and whenever I telephoned I… Read Full Review

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★★★★★

“Unbelievable service”

Written on: 07/10/2015 by NurseryBiker (1 review written)

I purchased 2 pairs of spectacles from Spex4less in 2014. The first pair were prescription sunglasses. Excellent service, the specs were delivered 2 days after placing the order. They fitted perfectly and were optically excellent. Shortly afterwards I purchased a pair of varifocal spectacles and was pleasantly surprised at the ease with which I was able to order the specs. Again, delivery was remarkably quick (less than half the time taken by my optician to prepare previous pairs) and again I… Read Full Review

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★★★★★

“After sales service”

Written on: 06/10/2015 by PeterHills (2 reviews written)

I cannot recommend Spex4less too highly. Not only did they provide very satisfactory complex spectacles at a very competitive price but their after-sales service is far above what one might reasonably expect. In my case I broke the side arm of my spectacles after some 3 years of hard use. After asking Spex4less to quote me the repair costs I was astounded to find that they would carry out the repair free of charge. Not only was the work carried out well, it was also carried out very… Read Full Review

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★★★★★

“Brilliant after care service”

Written on: 01/10/2015 by 1976Barrett (1 review written)

We have used this firm for several years and always received prompt and professional attention - frames are sent back and forth to make sure the lenses are correctly made. The prices are fantastic but it is the after care service where frames broken by us have been mended for free that we really appreciate… Read Full Review

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★★★★★

“Setting the standard for specs and service”

Written on: 24/09/2015 by Andreas499 (1 review written)

All my family and many friends now use spex4less. Not once have they let us down indeed their level of service has left me lost for superlatives. I have made mistakes in prescription requirements only to have them rectified within their now usual 24 hours without charge. This dedication to perfection has also just been applied to repairs to my specs which required new frames through my own negligence. They were replaced FOC !! within 24 hours yet again!! Who could beat that?… Read Full Review

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★★★★☆

“helpful satisfactory service. ”

Written on: 17/09/2015 by macdanny (1 review written)

i called customer service re my problem and was dealt with in a very helpful way and was advised what to do,the turnaround from sending my glasses was impressive,posted on monday and returned on thursday,hard to beat… Read Full Review

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★★★★★

“Well above the call of duty.”

Written on: 14/09/2015 by sneydpark (2 reviews written)

Glasses in need of repair due to harsh wear and tear, all done free of charge and no return postage charge, completed in 3 days, posted Monday back Wednesday !! It just cannot get any better, thank you !!… Read Full Review

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★★★★★

“quality after market”

Written on: 10/09/2015 by Rivera450 (1 review written)

after having a slight problem with my glasses,i got in touch with spex4less by e mail,i was pleasently suprised with the way i was dealt with. the way they put me at ease about my glasses the speed and professional way they dealt with my case. they arrived back at my home days before i expected them. they changed my frames and was like new again cant speak highly enough about the staff and wont be going anywhere else for my glasses in the near future thanks again… Read Full Review

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★★★★★

“Exceptional customer service ”

Written on: 08/09/2015 by Leroyg428 (1 review written)

Had a couple of issues with my glasses and each time they sorted the problem remarkably quickly with no quibbles, going over and above what could be expected… Read Full Review

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★★★★★

“Outstanding service ”

Written on: 05/09/2015 by MrsTizzler (1 review written)

My labrador ate my spares and I couldn't find my current prescription. Without any quibble Spex4Less were happy to take a reading from my broken glasses and supply me with excellent quality, value and fit single lens replacement specs and sunglasses - all in a matter of days. When their lens supplier delivery was delayed, the person I dealt with called personally to explain and to reassure me they would do all they could to make sure I had them in time for my holiday. They arrived next day… Read Full Review

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★★★★★

“superb service, unbeatable.”

Written on: 31/08/2015 by Maryjaneq397 (1 review written)

fabulous service. I have purchased 3 pairs of varifocals over the years and not one problem. The frame of my current pair broke after 2 1/2 years. I posted them back on Thursday 27th Aug. and were back with me Sat. 29th Aug!!. Brand new frames replaced free of charge. Brilliant. I try to convince all the mugs that pay High St opticians ludicrous amounts of money to buy from spex4less. Save pounds don't be conned again. No I am not a relative or anything to do with the business! just a very… Read Full Review

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★★★★★

“Great specs / great service!”

Written on: 29/08/2015 by YaelBradley210 (1 review written)

The reasons I like Spex4less: 1. Friendly and helpful 2. All the main names as well as quality 'cheapies' 3. My specs fell on a hard surface and broke (my fault) As they were still under guarantee Spex4less managed to get a new pair from the suppliers! 4. In the meantime they delivered a new pair to keep me going in 36 hours. Good quality and inexpensive. 5 Superb quality of lenses with free coatings. Quite chuffed! … Read Full Review

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★★★★★

“Excellent online opticians”

Written on: 26/08/2015

On advice from nurses in my local hospital,I decided to order my varifocal glasses from Spex4less.From the outset of the process,I was kept continually informed by email from their customer service and the end result was an excellent pair of glasses made to measure.I would point out that inputting the prescription data into their website was uncomplicated and easy to follow,the efficiency of their staff is clearly seen in the detail of the finished product and a price which is unbeatable.As a… Read Full Review

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