The Doorhandle Company Reviews - www.thedoorhandlecompany.co.uk

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★★★☆☆
3 / 5
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The Doorhandle Company www.thedoorhandlecompany.co.uk

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Latest Reviews

★☆☆☆☆

“I think i've been ripped off”

Written on: 07/04/2014 by Lilyj246 (1 review written)

Clearance offer not delivered, enquired and told out of stock ! new order with extra payment still not delivered - avoid this so called company… Read Full Review

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★☆☆☆☆

“Over-promised - Under delivered / Not delivered so far”

Written on: 22/11/2013 by aryaa (1 review written)

I placed my order on a Tuesday and I was told that items should be with me on either Wednesday or definitaley on Thursday. I chased them on Thursday and I was told that the items are being dispatched today and should be with me on Friday. Still, no delivery. I contacted them again and I was told that the items are being dispatched today and should be with me on Monday. I agreed to pay £20 to get it delivered on Saturday as I need these items desparately. So, instead of next day delivery, I… Read Full Review

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★★★★★

“Superb service”

Written on: 04/09/2013 by Glasfryn (1 review written)

I needed some door handles in a hurry! Looked at B & Q, Homebase and Wickes but was disappointed. Telephoned an order to The Door Handle Company on a Monday. Unfortunately they were out of stock of one of the handles, but assured me that they would have the stock by the Tuesday. On Wednesday morning, I received an email to state that the handles were on their way - sure enough the carrier arrived on Wednesday lunchtime with our delivery. Excellent quality handles - a lot cheaper than the big… Read Full Review

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★★★★★

“Online ordering”

Written on: 25/07/2013 by jonbliss152 (1 review written)

What a service, this company has very competitive pricing. Extremely prompt delivery, and my order had items that I had mistakenly ordered that didn't match. The company dealt with the issue and sent out replacement items with no carriage charge. I also sent the returned items and they refunded the money the following day. Five star service and would highly recommend to others… Read Full Review

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★☆☆☆☆

“awful service and customer service”

Written on: 11/06/2013

I'm guessing if your stuff turns up and its correct and you dont find UK Mail delivery is poor in your area then lucky you, you've got your stuff for a couple of quid cheaper. Bought nearly £200 worth of stuff, had to chase over a week later as heard nothing from them, was promised delivery the next day. Contacted them at 5pm to chase they still insisted it would be delivered. Of course it didnt arrive, and they expected me to wait in another day for it to turn up. Did not offer saturday… Read Full Review

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★☆☆☆☆

“Product faulty and over £20 out of pocket”

Written on: 01/06/2013

I received 4 Jedo door handles and 4 matching turn and releases. Of these all 4 turn & releases had major marks & imprints on which could not be cleaned off. 2 of the handles were in a similar condition. When I contacted Door Handles Company I was told to return them however I have not been refunded any postage either to deliver them to me or to return them. I am therefore over £20 out of pocket. Very poor quality products, absolutely no quality control and unfair deduction of postage for… Read Full Review

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★★★★★

“Outstanding Service”

Written on: 04/05/2013

We ordered 13 pairs of chrome door handles a few weeks ago. This company's prices were fantastic so we chose them. The handles came within 3 days, were in perfect condition and of good quality - they look great. So great in fact that my mother in law said she'd like some. I ordered her 6 pairs on 29th April and they were delivered on 30th April. It makes a nice change to deal with a company who clearly put customer service, value and quality at the top of their agenda. Well done them! … Read Full Review

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★★★★★

“Delivered next day!!”

Written on: 06/01/2013 by Docta_h (1 review written)

Purchased five pairs of black nickel handles. Considerably cheaper than anywhere else I looked at. Arrived next day. Good quality; exactly as described. Would definitely buy again… Read Full Review

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★★★★★

“excellent service”

Written on: 31/10/2012 by beaney50 (1 review written)

Ordered 17 pairs of handles on Monday which arrived on Tuesday. Good quality for the price paid… Read Full Review

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★★★★★

“brilliant service”

Written on: 11/09/2012

Although reading the reviews over the past few months i have been hesitant to order from this company. At the weekend i placed an order and it arrived this morning . The quality is excellent and the sales team are all very helpful. I would recommend this company to anyone and am confident any future orders will be dealt with efficiently… Read Full Review

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★☆☆☆☆

“Still no handle!”

Written on: 27/04/2012 by Kellycount210 (1 review written)

Lucky for me I only ordered a single item as even that hasn't turned up, order on the 19th. . not post till the 23rd! but still not here! Told it was my fault for not paying for next day delivery! and I would just have to wait and see if it turns up!… Read Full Review

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★★★★★

“Fantastic Service, Speedy Delivery!”

Written on: 12/03/2012

I was a little unsure when recently ordering some replacement door handles. The lady I spoke with was very helpful & friendly. I needed the items urgently (as had handyman booked to install items at the weekend) and the Company was fantastic. I ordered the items mid-morning on Monday, and they were delivered to my place of work the NEXT DAY at no extra charge. Big THANK YOU to all at The Door Handle Company (TDK Architechural Ltd) The products were very good quality & fantastic value for… Read Full Review

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★☆☆☆☆

“Don't bother wasting your time”

Written on: 03/08/2011 by Simon689 (1 review written)

Ordered door handles and locks and it arrived some three weeks later and was wrong. I have called and called, emailed and nothing. Reported them to trading standards and got my money back from my credit card supplier four months later. After looking further on the internet, reviews like mine are posted everywhere. They should be closed down for their scamming 'in stock' website… Read Full Review

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★☆☆☆☆

“The Door Handle Company appears on other review sites...”

Written on: 08/12/2010 by helairmike (10 reviews written)

The Door Handle Company appears on other review sites as well.

I was charged for goods but never received them. Look at other peoples experience on the other sites that review this company to get a balanced view… Read Full Review

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