Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★★
4.6 / 5
750
94% of users recommend this
  • Value For Money

Description (provided by business)

We sell beautifully stunning and eye catching floors for the best value around. It’s all covered, from solid and engineered wood to laminate, vinyl and natural carpets, not to mention a wide range free samples, flexible delivery options and a top notch customer service team. We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home. We've got 4 superb stores for you to visit, each one bursting with gorgeous floors and friendly staff. You can find us in Norwich, Thetford, Edmonton or Croydon – and, of course, in our lovely corner of the internet!
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Latest Reviews

★★★★★

“Fab”

Written on: 26/08/2016 by Chandler416 (1 review written)

Well packaged, delivery good and prices excellent, what more to say!… Read Full Review

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★★★★★

“kairndean”

Written on: 25/08/2016 by EnzoWhalen (1 review written)

professional outfit, efficient delivery and good customer dervice… Read Full Review

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★★★★★

“Great service, best price, prompt delivery”

Written on: 20/08/2016

I had worked out which product I needed and Flooring Supplies offered it at the best price. I spoke with customer service just to confirm stock levels and lead time and received a courtesy call back once I'd placed my order online. Delivery was as specified and the delivery driver was brilliant - the pallet had broken and he couldn't get it off the lorry so even though it was supposed to be kerbside delivery, he actually helped my husband carry the individual packs into the house. We are very… Read Full Review

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★★★★★

“Great Quality Product and Service”

Written on: 20/08/2016 by qaSoto1962 (1 review written)

very happy with the quality of the product bought which is a step up in terms of appearance compared with similar products in big name DIY chains. Assembly very easy with the quickstep uniclick system. delivery was in time and flawless and I was particularly impressed with the follow up call the day after placing my order to verify some specifics of the delivery such as access for a truck, if the person in the house was capable of lifting etc. very professional. delivery was on a pallet which I… Read Full Review

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★☆☆☆☆

“Unacceptable experience, unreasonable and rude conduct”

Written on: 19/08/2016 by SvtPrkh (1 review written)

FlooringSupplies delivered to my billing address instead of delivery address. then FlooringSupplies asked to pay penalty for redelivery. Finally I had to cancel order and look for another company as FlooringSupplies cannot even simply deliver it. I am very disappointed with the FlooringSupplies and the way they communicate with customers… Read Full Review

By Flooringsupplies.co.uk

Written on: 19/08/2016

Hi,

Firstly, I wanted to apologise for the confusion with your delivery address and any inconvenience that this caused to you.

We tried our very best to offer a number of options (all free of charge) to ensure your delivery was with you in time for your installation and without further inconvenience or cost to yourself. Regrettably as these were not suitable options for you the order was cancelled.

Kind regards

Melissa

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★★★★★

“Tvery helpful”

Written on: 19/08/2016 by 77Waugh (1 review written)

Great company to use for your laminate , as I found out when they replaced a courier damaged piece , hassle free… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/08/2016

We needed a floor quickly and these guys delivered, literally. Also kept us up to date with some stock issues that delayed delivery by a day. Great product too… Read Full Review

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★★★★☆

“Impressed with the supplier, fast dispatch, they...”

Written on: 18/08/2016 by murraybain (1 review written)

Impressed with the supplier, fast dispatch, they phoned almost straight after we ordered the flooring and let us know which day to expect delivery. Delivery was alright, few boards were broken presumably in transit, what can ye do… Read Full Review

By Flooringsupplies.co.uk

Written on: 18/08/2016

Hi,

I was sorry to hear that you received broken boards as this is not the level of delivery we strive to achieve.

If you could contact our customer service team as soon as possible we will try and rectify the situation for you.

Kind regards

Melissa

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★★★★★

“Made it easy”

Written on: 18/08/2016 by PBEarlsfield (1 review written)

Lots of choice and very easy to order. Delivered even sooner than promised and we love the Livyn flooring. Will order from Flooring Supplies again… Read Full Review

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★★★★★

“Excellent”

Written on: 18/08/2016

Good products, best bargains, quality service and I was well satisfied overall. Thanks… Read Full Review

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★★★★★

“Excellent”

Written on: 18/08/2016 by Brewer95 (1 review written)

We ordered a large amount of laminate flooring and the price was the best on the net. On top of that it was delivered exactly when they said it would be and even when i had to order more boxes, i called up and the order was dealt with promptly and again delvery was quick. Excellent service, thanks… Read Full Review

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★★★★★

“Great service”

Written on: 17/08/2016 by Jaydonr1959 (1 review written)

Brilliant website, easy to use and order. Fast delivery. Great product, looks stylish in our new bathroom. Should last a long time… Read Full Review

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★★★★★

“Only floor company I use”

Written on: 17/08/2016 by Scousesandy (1 review written)

Have ordered several orders from flooring supplies over 5 or so years. Have always found all staff on the phone polite and very helpful with any requests for advice. Items always delivered quickly on time and in good condition... Would not use any other company.. From Sandy Sidcup Kent X… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 17/08/2016 by JJCRACKERS (1 review written)

Excellent service, kept in contact with all updates. Answered all my questions and more. delivery was excellent also… Read Full Review

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★★★★★

“Karndean”

Written on: 17/08/2016 by Dannay95 (1 review written)

I received great service from the moment I ordered my flooring to when it was delivered. I am very happy flooring supplies, the web site was easy to navigate and I even received a courtesy call the day after submitting my order. Well done guys, I will be ordering more soon. Thank you… Read Full Review

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★★★★★

“Amazing ”

Written on: 16/08/2016 by Malia131 (1 review written)

The flooring I purchased arrived promptly and as advertised. It looks amazing. I would definitely recommend to others...and I would use again in the future… Read Full Review

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★★★★★

“Fast, efficient and reliable”

Written on: 15/08/2016 by 349Walton (1 review written)

Communication was good, delivery exactly as promised. The vinyl tiles were exactly what we ordered and a good price. I would definitely use this company again… Read Full Review

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★★★★★

“It was very easy to order and was delivered on time. ...”

Written on: 14/08/2016 by Aliana263 (1 review written)

It was very easy to order and was delivered on time. I would definitely use Flooring Supplies again… Read Full Review

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★☆☆☆☆

“ laminate flooring experience ”

Written on: 12/08/2016 by Jimjim22 (1 review written)

Hi First of all the ordering that was okay all went well three packs of laminate flooring one pack of pipe covers some underlay and door threshold,what turned up three packs of laminate flooring The delivery driver said this happens all the time. I had to buy The underlay from somewhere else, after speaking to customer service they said I would get the door threshold and pipe covers in a couple of days, The door threshold turned up no pipe covers after speaking to customer services again… Read Full Review

By Flooringsupplies.co.uk

Written on: 12/08/2016

Hi,

Unfortunately Review Centre does not give us a reference number or full name to be able to investigate your order for you but this certainly sounds like a catalogue of errors and certainly not the level of customer service we pride ourselves on.

If you could contact the customer services manager as soon and possible they will do their best to put this right for you.

Kind regards

Melissa

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★★★★☆

“Love my Laminate”

Written on: 11/08/2016

Ordering on line straightforward and Email query re. product answered quickly. Excellent product, easy to lay. Delivery on time, well packed and arrived in perfect condition - no damage at all. All aspects of this purchase were very satisfactory and worthy of recommendation… Read Full Review

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