Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★★
4.6 / 5
709
94% of users recommend this
  • Value For Money

Description (provided by business)

We sell beautifully stunning and eye catching floors for the best value around. It’s all covered, from solid and engineered wood to laminate, vinyl and natural carpets, not to mention a wide range free samples, flexible delivery options and a top notch customer service team. We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home. We've got 4 superb stores for you to visit, each one bursting with gorgeous floors and friendly staff. You can find us in Norwich, Thetford, Edmonton or Croydon – and, of course, in our lovely corner of the internet!
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Latest Reviews

★★★☆☆

“Good but with a mistake”

Written on: 23/07/2016 by GraysonLeonard188 (1 review written)

The products were delivered promptly and in good condition. Unfortunately part of my order was missing and it took several phonecalls and emails to convince staff that the item was missing. On the plus side, staff were courteous and polite and seemed to be trying to help, and the missing item was replaced in the end… Read Full Review

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★★★★★

“returning customer”

Written on: 22/07/2016 by Chanel170 (1 review written)

used flooringsupplies in the past, no fuss, easy, straight forward & delivery made as stated… Read Full Review

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★★★★★

“Great floor”

Written on: 21/07/2016 by Ralston20 (1 review written)

Staff really helpful. Delivered in time. Excellent quality and reasonable price. Would definitely recommend!… Read Full Review

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★★★★★

“No problems”

Written on: 20/07/2016 by LisaLeggate (1 review written)

Delivered on time, excellent flooring. Had to contact customer service about an issue, they replied promptly and solved the problem immediately… Read Full Review

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★★★☆☆

“Broken skirtings”

Written on: 19/07/2016 by mtelus (1 review written)

Hi Team, I've ordered 14 of 125mm oak chamfered skirtings, they arrived on time and have been handed properly to the house. What was my surprise when opened packing and found out that 4 of them have been split long-wise in the length about meter or so. You would like to say if You pay for product whole money, You will get whole product for it, not 80 to 20. Regards … Read Full Review

By Flooringsupplies.co.uk

Written on: 20/07/2016

Hi,

I am sorry to read that you have received some damaged goods.

Unfortunately Review Centre does not give us customer details to be able to contact you so please could you contact us as soon as possible so we can rectify the situation for you.


Kind regards

Melissa

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★★★★★

“Efficient service”

Written on: 18/07/2016 by Keats72 (1 review written)

Extremely pleased with the service of the company. All the staff spoken to were very friendly and accommodating . The quality of the tiles is xcellentbsnd a fraction of the price seen by other well known retailers . I certainly will use the company again… Read Full Review

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★★★★★

“Very happy customer ”

Written on: 17/07/2016 by Braiden484 (1 review written)

Flooring delivered promptly and everything was correct and in perfect condition. Product good quality and easy to lay… Read Full Review

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★★★★★

“nice quality easyfit”

Written on: 16/07/2016 by JamisonBlake166 (1 review written)

nice quality delivered on time highly recommend… Read Full Review

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★★★★★

“Excellent bathroom flooring”

Written on: 15/07/2016 by PollyStaffordshire (1 review written)

Having just had a new bathroom installed, we didn't want to go down the floor tile route, we found this laminate which is suitable for bathrooms, it has added a special wow to our bathroom. Delivery quick and efficient, all in all delighted with product… Read Full Review

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★★★☆☆

“Mixed review of Flooring Supplies”

Written on: 14/07/2016 by Hess340 (1 review written)

Ordered the Quickstep flooring products online as they were a good price, and was then rung to say they wouldn't be in stock for a week. Managed with this but made it clear I needed to receive all items as I had a joiner booked. Sales staff good. Good tracking info, etc. Items arrived and 2 damaged boxes, obviously a concern as I needed all for joiner. Rang and was told by sales, again very nice, what to do which I did. Simple process. All fell part for me dealing with customer services when… Read Full Review

By Flooringsupplies.co.uk

Written on: 15/07/2016

Hi,

I was of course disappointed to read your review. The reason we offer advice to customers on how to use damaged boards is for them to avoid delays whilst new boards are sent out. If this is not something a customer wants to do we would also happily organise a replacement or refund.

I am concerned to read that this was clearly not explained to you properly when you contacted us. We take all feedback very seriously and please be rest assured that this review will be discussed and investigated internally.

Kind regards

Melissa

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★★★★★

“Vinyl flooring”

Written on: 13/07/2016 by Christiansmith (1 review written)

Fentonbeck Refurbishments Quick, easy and fast service with great products. We wouldnt use anyone else for flooring… Read Full Review

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★★★★★

“Thanks Flooringsupplies!!!!! I'm very happy for...”

Written on: 11/07/2016

Thanks Flooringsupplies!!!!! I'm very happy for quality and good price! … Read Full Review

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★★★★★

“Exceeded Expectations AGAIN”

Written on: 10/07/2016 by Rhetti45 (1 review written)

Cannot fault this company, its quality products and expeditious delivery. Can't say fairer than that. Cheers. H… Read Full Review

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★★★★★

“Amazing company ”

Written on: 09/07/2016 by CorneliusQuinn (1 review written)

I have ordered from uk flooring direct twice now and both times they were fantastic! Ordering was easy and straight forward, delivery was fantastic arrived in the days and times stated! Overall they are great and would definitely recommend to a friend! Thank you to all at uk flooring!… Read Full Review

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★★★★★

“Thanks Flooringsupplies!!!!! I'm very happy for...”

Written on: 09/07/2016 by Remis13 (1 review written)

Thanks Flooringsupplies!!!!! I'm very happy for quality and good price! … Read Full Review

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★★★★★

“Quick step”

Written on: 08/07/2016 by wvBurnham54 (1 review written)

A fantastic company to deal with . I have ordered twice from them and could not have been more helpful. Their staff are very very pleasant. The products are so great and easy to lay… Read Full Review

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★★★★★

“Wow what a company ”

Written on: 07/07/2016 by Jackmolly1 (1 review written)

Am I so pleased to have found this company their service was outstanding and the price of the flooring we bought was the cheapest we could find anywhere they also sell everything you need to go with it without you looking anywhere else and again the price on these items was cheaper.....the delivery....we was given a date and it was delivered on that date the company they used was very helpful as well the driver brought all the boxes in to out house for us. Highly recommend.....keep up this… Read Full Review

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★★★★★

“Excellent ”

Written on: 06/07/2016 by LilianFitzsimmons300 (1 review written)

Great service at affordable prices great quality floor Easy website to use Delivery was quick and driver Was polite and friendly Will be ordering again in the near future… Read Full Review

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★★★★☆

“Very quick delivery and good quality flooring ”

Written on: 06/07/2016 by Page451 (1 review written)

Very pleased with how quickly we received our flooring for our kitchen and it was of very good quality and good value for money… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 04/07/2016 by 401Roberts (1 review written)

I would never use this company again,their customer service is awful.when you have a problem with the fitting don't bother ringing them because they don't call back or care. Definitely would not recommend this company… Read Full Review

By Flooringsupplies.co.uk

Written on: 04/07/2016

Hi,

Unfortunately Review Centre does not give us a reference number to trace your order and investigate.

We do give our customers details of fitters in their area but we do not employ these fitters. This means that unfortunately a problem with the fitter is best communicated to the fitter themselves.

However, if you are having problems communicating with the fitter you used please do contact us and we will try and help if we can.

Kind regards

Melissa

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