Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★★
4.6 / 5
1197
93% of users recommend this
  • Value For Money

Description (provided by business)

We sell beautifully stunning and eye catching floors for the best value around. It’s all covered, from solid and engineered wood to laminate, vinyl and natural carpets, not to mention a wide range free samples, flexible delivery options and a top notch customer service team. We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home. We've got 5 superb stores for you to visit, each one bursting with gorgeous floors and friendly staff. You can find us in Norwich, Thetford, Thurrock, Edmonton or Croydon – and, of course, in our lovely corner of the internet!
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Latest Reviews

★★★★☆

“Easy and efficient”

Written on: 19/09/2017 by flFrost259 (1 review written)

Prompt and free samples followed by efficient ordering and delivery… Read Full Review

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★★★★★

“Very good quality flooring”

Written on: 17/09/2017 by Karma395 (1 review written)

Really pleased with the laminate flooring, it looks really good in our home. Only thing is we needed to buy thicker underlay as the free one provided was not thick enough… Read Full Review

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★★★★★

“Was just floored !!”

Written on: 15/09/2017 by computorpete (1 review written)

Needed to replace my laminate in the lounge as was very old, made of chipboard and warped - WAs attracted by choice, price and FREE underlay - Delivered when stated - Just finished laying, which was a lot easier than the chipboard stuff where every section had to be glued ! - Am very happy with the result and the product was easy to work with and looks great - I have as yet no dislikes at all… Read Full Review

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★★★★☆

“Wood flooring bought from shop in croydon”

Written on: 14/09/2017 by Connolly381 (1 review written)

Hi. We choose flooring supplies becouse they have a shop near us - in croydon. Im glad we didnt buy online only from a shop as the enginered flooring on there web is completly different to this what you can find on display in the shop - whats on photos doesnt look the same in reality. Staff in croydon branch was very helpfull and we received our floor after 2 days. Would recommend… Read Full Review

By Flooringsupplies.co.uk

Written on: 14/09/2017

Dear Connolly,
Thank you for your review. You’re quite right, floors can often look different between different screens to how they look online, and that’s why we always encourage customers to order samples of the floor before they make the choice. We’re also making plans to roll out more stores nationwide in 2018, to let more people get their hands on their floor before they buy.
Kind regards,
Tom

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★★★★★

“Quickstep laminate floor supplier”

Written on: 11/09/2017

Straightforward website purchase of flooring sought easily executed. Very prompt response from all staff concerned with appropriate checks to confirm the order. Delivery exactly as promised, again delivery checks made beforehand and final delivery within the 2 hr window declared. well done, excellent service… Read Full Review

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★☆☆☆☆

“Awful product, my client wasn't happy”

Written on: 11/09/2017 by SonnyMunn460 (1 review written)

I'm a carpenter and I brought the flooring to supply for a job in Newcastle. Numerous pack had damaged flooring in. The product it's self was extremely difficult to fit together unlike 100's of other floors iv fitted. I brought £630 worth of flooring and it's now sitting in my garage as the customer wouldn't use it… Read Full Review

By Flooringsupplies.co.uk

Written on: 12/09/2017

Dear SonnyMunn460,
We are very concerned to read this review, as we only stock floors from the world's leading, high quality flooring manufacturers. If any flooring is too damaged on arrival to use, we are always more than happy to replace the boards for free.
However, if you have found the boards difficult to install, please email our Customer Services department, informing us of the floor you purchased, and we can investigate further.
Kind regards,
Tom

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★★★★★

“Class”

Written on: 11/09/2017 by dnDaley16 (1 review written)

Great, efficient, the customer service and delivery werw true to there word… Read Full Review

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★★★★★

“Very helpful and friendly staff”

Written on: 10/09/2017 by Devenv1954 (1 review written)

I had a very positive and pleasant experience buying my laminate flooring from FlooringSuppies. They took their time to make sure my order was correct and explained how the offers work and made sure I had the right underlay for the type of floor the laminate was going on. I would definitely use them again if I need more flooring!… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 09/09/2017 by Miller431 (1 review written)

Had bought previously. Went back for more of the same product to do 2 more rooms. Sales person friendly and knowledgeable and happy to convert our imperial and amateur measurements. Delivery very quick. Fitter very happy with quality. We're very happy with how it looks. Only criticism is kerbside delivery which meant we had to lug large number of heavy boxes upstairs. Not sure if different delivery option available… Read Full Review

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★★★★☆

“The person I dealt with  is an excellent sales...”

Written on: 09/09/2017 by szSloan479 (1 review written)

The person I dealt with  is an excellent sales person. She had a good knowledge base, was extremely friendly and provided excellent customer service. Although I initially thought that the flooring was different to what I had selected in store, it turned out to be great. The Manager in store, however, was less helpful and not very customer friendly. Overall, a good store and I would go there again… Read Full Review

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★★★★★

“Excellent Customer Service ”

Written on: 08/09/2017 by 303Gill (1 review written)

Super service and very prompt delivery.The quality looks excellent which for the price is very good.Will be using this company again. Thank you… Read Full Review

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★★★★★

“great ”

Written on: 05/09/2017 by Flanagan1984 (1 review written)

looks good now it's down… Read Full Review

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★★★★★

“would buy again ”

Written on: 04/09/2017 by vsFaulkner89 (1 review written)

flooring I bought was very good no problem putting it down… Read Full Review

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★★★★★

“Fantastic flooring supplier ”

Written on: 03/09/2017 by Munro444 (1 review written)

Very helpful and customer service was second to none. Although the flooring itself was quite expensive the quality was very high. Very pleased with my purchase… Read Full Review

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★★★★★

“Very professional and frendly”

Written on: 03/09/2017 by 370Lindsey (1 review written)

Must be about the best on line company I have dealt with.The girl who took my order was extremely polite and help full. The speed of delivery was amazing considering it was Highland area.The product was superb value for money… Read Full Review

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★★★★★

“Exquisa flooring”

Written on: 01/09/2017 by DonnaJones (1 review written)

Very easy to place the order. When we forgot an item the call centre was very helpful. The flooring looked great when laid. Considering we ordered the flooring on the strentgh of a photograph and a small sample we have no regrets on our choice… Read Full Review

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★★★★★

“Very good service with good communication updates”

Written on: 31/08/2017 by Maramf (1 review written)

Company very good. Product was also very good it was the second time I had purchased the Quickstep Impressive Ultra Laminate flooring which made the overall fitting easier. However, it was the first time I had purchased the Door Bar fitting. My advice to anyone considering buying the Bar is, DON'T. Go to B&Q and get one a lot cheaper and fix in minutes. The Quickstep Bar is awful and near on impossible to make work without a decent £250 multi tool unit… Read Full Review

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★★★★☆

“Efficient”

Written on: 31/08/2017 by Clarkein9 (1 review written)

After recieving some damaged packs, replacements were sent without any questions. Excellent service… Read Full Review

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★★★☆☆

“Good product and price but poor delivery service”

Written on: 30/08/2017

Happy with the karndean product and price however the delivery terms are to leave at the roadside. Sometimes drivers will give you a hand in anyway but not this one, even when it was my elderly parents recieving the order. Also had one damaged box which was noted on delivery but driver said to follow up with customer service which wasn't very helpful… Read Full Review

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★★★★☆

“Great on a budget flooring”

Written on: 29/08/2017 by Hermun (1 review written)

Good enough for the price but remember there will be damaged pieces in a lot of the boxes. I always allow a minimum of 15% for wastage which ment I had just enough for the job. If they were dearer boards I would not be a happy customer… Read Full Review

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