Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★★
4.6 / 5
683
94% of users recommend this
  • Value For Money

Description (provided by business)

We sell beautifully stunning and eye catching floors for the best value around. It’s all covered, from solid and engineered wood to laminate, vinyl and natural carpets, not to mention a wide range free samples, flexible delivery options and a top notch customer service team. We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home. We've got 4 superb stores for you to visit, each one bursting with gorgeous floors and friendly staff. You can find us in Norwich, Thetford, Edmonton or Croydon – and, of course, in our lovely corner of the internet!
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Latest Reviews

★★★★☆

“Good service, quality materials, ascetics OK”

Written on: 28/06/2016 by Elian407 (1 review written)

We got the Quickstep 'impressive burned planks', black wood-effect flooring. Service was simple, delivery was on time, and the price is pretty competitive too. Only downside is that the flooring is not quite as "realistic" as marketed. You can tell it's not real wooden flooring. But then what did I really expect for that price?… Read Full Review

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★★★★★

“Responsive, informed + well priced ”

Written on: 25/06/2016 by Boonebn307 (1 review written)

From the start this company have delivered on price and customer service. They have given us really helpful advice and direction on products and helped us out with a prompt delivery in an emergency. We are need to floor an entire house following a refurbishment and we definitely think this company is the pace to shop… Read Full Review

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★★★★★

“Great product and excellent service ”

Written on: 25/06/2016 by Birdgw1954 (1 review written)

This is one of the best companys I have dealt with no would recommend to anyone,will certainly use again… Read Full Review

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★☆☆☆☆

“Disappointing all round”

Written on: 24/06/2016

Having ordered a sample of one style of Natura Oak Engineeded Wood flooring (the cheapest one) we needed to proceed with the work but went for one which was a darker colour (Natura Oak Manhattan Engineered Wood Flooring). We ordered 9 packs of this. We arranged with a friend to have the flooring delivered to his office during working hours as the site is quite clear about the delivery hours being between 8am and 6pm. We were rather surprised when the text came through saying that the flooring… Read Full Review

By Flooringsupplies.co.uk

Written on: 27/06/2016

Dear Guest

I have been able to track down and investigate your order and unfortunately we could not refund you for all the boards because some packs had already already been laid. As the damage was chips to the side of the boards we would be unable to ascertain if this was a product fault or the damage occurred whilst fitting. I wanted to apologise for any inconvenience this caused to you.

We were happy to issue a refund for the boards that had not been fitted. An email was sent to you to explain this situation so I was concerned to read you did not receive this. If you would like to talk about this any further please do not hesitate to get in touch with us.

Kind regards

Melissa

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★★★★★

“Good service.”

Written on: 24/06/2016 by 264Walton (1 review written)

Couldn't find the tiles I ordered any cheaper elsewhere. After placing my order someone contacted me to confirm delivery details, with my order being delivered on a day of my choice in the same week. Very pleased with the service and would definitely use this company again… Read Full Review

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★★★★★

“flooring”

Written on: 24/06/2016 by dwDavis353 (1 review written)

great service,on time delivery,would recommend anytime… Read Full Review

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★★★★★

“Fab flooring :) ”

Written on: 24/06/2016

Brilliant choice of laminate on the website, very easy to order and delivered when promised. The delivery guy phoned half an hour before to check I was in, fantastic service. The floor looks great down. Totally pain free experience. Thank you… Read Full Review

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★★★★☆

“Good looking and quality floor”

Written on: 24/06/2016 by Matildar331 (1 review written)

Flooring was very good. Nice colour and quality is good. The delivery is an issue though with difficulty figuring out precise delivery times. If they could be more specific that would be great. Otherwise very happy… Read Full Review

By Flooringsupplies.co.uk

Written on: 24/06/2016

Hi,

Thank you for your review. We have listened to our customers feedback and are currently working on offering a better delivery service. if you buy from us again hopefully you can take advantage of it.

Kind regards

Melissa

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★★★★★

“Great selection and service.”

Written on: 21/06/2016 by Firsdown (1 review written)

I have used flooring supplies before and found them to be very good , helpful and reliable and deliver on time . I now make it my first port of call as I like dealing with the company. Cheers. … Read Full Review

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★★★★★

“Excellent!”

Written on: 21/06/2016 by Barbara1962 (1 review written)

Really pleased with the service I received and the flooring. Ordered samples online and then decided to pop into the Croydon store to see the full range. The flooring was very competitively priced, was easy to order in store and had fast delivery. Would highly recommend… Read Full Review

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★★★★★

“Easy to order, good price, perfect delivery”

Written on: 20/06/2016 by adi80 (1 review written)

Range of products with easy to order. Prices are competitive. Delivery well organised. Recommended… Read Full Review

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★★☆☆☆

“Check to make sure pack lot die lots are the same.”

Written on: 20/06/2016 by isobelgibb (1 review written)

The service received when ordering was great, however the end result was disapointing, mainly due to the following reason: The packs were not all from the same die lot, thus the new flooring has a stretch of tiles which are much darker than the main body. One of the packs when opened had 5 tiles which had a corner missing from them rendering them unusable. The corner that was missing is uniformed which means that it must have happened at manufacture or cutting stage. Had the packs all been… Read Full Review

By Flooringsupplies.co.uk

Written on: 20/06/2016

Hi,

From your order notes it looks like you have not contacted us to report any problems with your order.

Please contact us as soon as possible so we can discuss any issues with you and attempt to rectify.

Kind regards

Melissa

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★★★★★

“Quick step vinyl”

Written on: 20/06/2016 by Ian2016 (1 review written)

Excellent service from order to delivery, Quick step is a quality product at a value cost. Why would anyone buy Amtico… Read Full Review

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★★★★★

“Kitchen”

Written on: 18/06/2016 by VanessaPutnam (1 review written)

I have ordered from flooring supplies before 1st class service. There quick step flooring is just fantastic and so easy to assemble. I would order from them again… Read Full Review

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★★★★★

“Impressed with everything.”

Written on: 15/06/2016 by fvJordan1992 (1 review written)

I chose 4 samples of possible matches and received them free of charge. We ordered the flooring and was given a delivery date of our choice and received the items exactly when we expected to. A very positive experience and would not hesitate in recommending Flooring Supplies to anyone. When I spoke to customer services about the delivery they were very helpful and polite… Read Full Review

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★★★★★

“Happy to help, fantastic service and products.”

Written on: 14/06/2016

Great products, excellent prices. Quality brilliant. Service second to none. Cannot fault anything, even delivered to door! Would not worry about using again, in fact have now done out 3 rooms with different laminate which all look terrific. Will be doing 4th project very soon and will not be going anywhere else to purchase our floor coverings!… Read Full Review

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★★★☆☆

“Missing Required Stock ”

Written on: 14/06/2016 by AlexTilly1 (1 review written)

Overall, I'm very happy with flooringsupplies.co.uk. I used them to purchase some Quick Step Impressive Laminate. Their prices are very competitive and are much cheaper than other sites, especially when you include their free underlay offer. Their delivery was arranged and arrived on time (early) and although they say the laminate will be delivered to pavement, the delivery driver was really helpful and helped me carry it to my house. They also suggested recommended products to go with the… Read Full Review

By Flooringsupplies.co.uk

Written on: 14/06/2016

Hi,

Thank you for your glowing review of Flooring Supplies!

I have just checked with the product team and they have confirmed that if you are using the water resistant sealant you do not need to use the PE foam. So, you should already have everything you need to lay the floor .

If you are in any doubt please do not hesitate to give us a call and we can double check you have everything needed to ensure your warranty with Quickstep is valid.

Kind regards

Melissa

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★★★★★

“EXCELLENT SERVICE”

Written on: 12/06/2016 by 394Baker (1 review written)

Ordered goods on line. was informed when goods would arrive and kept informed of order progress… Read Full Review

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★★★★★

“Happy”

Written on: 12/06/2016

Happy with service and product. Items damaged in transit replaced quickly… Read Full Review

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★★★★★

“So easy to shop with”

Written on: 11/06/2016 by Kiana1963 (1 review written)

This is the second time we have used flooring supplies. Excellent product, and excellent service. Emails and texts confirming delivery and driver was pleasant and helpful. Will be back again… Read Full Review

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