Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★☆
4.5 / 5
332
93% of users recommend this
  • Value For Money

Description (provided by business)

We've supplied over 100 million pounds worth of floors during our time, so we’ve picked up a thing or two from serving all those satisfied customers. In fact, our history goes back to 1985 and we were the first online retailer of flooring in the UK. All of the expertise we’ve picked up along the way goes straight into our products, our passion and ultimately, your floor. We offer unlimited samples, free next day delivery service and even free underlay on many ranges.
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Flooring Supplies www.flooringsupplies.co.uk
Flooring Supplies www.flooringsupplies.co.uk
Flooring Supplies www.flooringsupplies.co.uk

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Latest Reviews

★★★★★

“Excellent Service & Products”

Written on: 03/09/2015 by Nehemiah378 (1 review written)

From beginning to end the service provided was excellent. The staff who helped me in store were informative and very patient, considering I didn't really know what I was doing. The ordering process was simple, the delivery was on time and spot on, and despite being told it would only be a kerbside delivery the driver helped to get the goods into my garage. I have needed to return some items due to over ordering and again the process has been simple and straightforward. Highly recommend… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 03/09/2015 by Kersfield (1 review written)

I was very pleased with the service from Flooring Supplies. I needed to have the flooring delivered to the Croydon shop by a particular day and time...I was quite anxious that something would go wrong, but the staff I dealt with were very understanding and went to no end of trouble to assure me that it would be at the right place at the right time and both of them contacted me immediately it had arrived. I would certainly order through them again. thank you to those who dealt with my order… Read Full Review

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★★★★★

“Flooring”

Written on: 02/09/2015 by Raphael215 (1 review written)

Good floor and underlay, delivered on time. accessories could be easier to find online. Staff very helpful, service fantastic… Read Full Review

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★★★★★

“great”

Written on: 01/09/2015 by Kenneyxk335 (1 review written)

what more can i say very good service delivery men phone to let you know they are on the way.GREAT !!… Read Full Review

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★★★★☆

“Great service”

Written on: 01/09/2015 by jyOwen261 (1 review written)

Easy to order from and all flooring turned up at the agreed time. I even received a courtesy call after placing my order to ensure I was happy with all elements and to discuss the delivery. I also called in advance of ordering for advice / product info and found staff to be knowledgeable and helpful. Would use Flooring Suppliers again… Read Full Review

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★★★★★

“Easy ordering process, delived on time. Happy customer”

Written on: 29/08/2015 by AngelicaPorter221 (1 review written)

Ordered a sample pack. Easy ordering process, delivered on time. Happy customer. Recommend using this site… Read Full Review

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★★★★★

“Flooring Supplies with no tears in your eyes!”

Written on: 26/08/2015 by Sedge60 (1 review written)

Easy to use website, good product, easy ordering system backed up with great customer service. Fast, Timely delivery well packaged. Would heartily recommend… Read Full Review

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★★★★★

“super floor”

Written on: 26/08/2015 by Robertsnt482 (1 review written)

The product was delivered on specified day and safely packaged. The engineered floor, including accessories, were of good quality and attractively finished as described on the website. The how-to videos were useful. I'm very pleased with the finished outcome… Read Full Review

By Flooringsupplies.co.uk

Written on: 26/08/2015

Hi there

Thanks for your lovely review. Our award winning pick and pack team will be very happy to hear their efforts were well received.
We are quite proud of our videos and the feedback about them has been very positive. Perhaps we will produce some more in time. Any suggestions as to content?

Kind regards
Danielle

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★★★★★

“Great service”

Written on: 24/08/2015 by SteveTest (1 review written)

We ordered several samples that were sent very quickly. We then requested some more samples, also sent very quickly. When we placed our order it was on its way to us in no time at all. Very helpful on the phone when I needed to check quantity requirements. Very good service, and will use again when required The flooring quantity calculator is brilliant, one suggestion if it can be done is how about producing a calculator for the marquetry strips used between vynyl tiles, that was the only… Read Full Review

By Flooringsupplies.co.uk

Written on: 26/08/2015

Hi

Thanks for your great review, we work hard to make our customers buying experience as pleasant as possible.
Your suggestion of a marquetry strips calculator is a great idea, thanks! I'll pass this onto the website guys to look into.

Kind regards
Danielle

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★★★★★

“Review Floorsupplies”

Written on: 23/08/2015 by Lexie266 (1 review written)

Flooring was quality expected and the look is great. Excellent service from supplier but delivery leaves a lot to be desired. packages arrived when specified but EVERY pack was damaged. Driver refused to wait to see if damage to floor tiles and said he would not return damaged goods. on inspection there was minor damage to edges but my husband was able to fit and hide any imperfections Someone less skilled may have had problems resulting in returning packs and awaiting replacements. Shame… Read Full Review

By Flooringsupplies.co.uk

Written on: 25/08/2015

Hi,

I am sorry to hear you have received damaged boards. As we don't have your order number or contact details please do get in touch with our customer service team and they can look to resolve the issue for you.

Kind regards

Danielle

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★★★★★

“Good price and prompt delivery”

Written on: 22/08/2015 by NathanialMacLeod260 (1 review written)

Good price and prompt delivery… Read Full Review

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★★★★★

“Just an overall good experience”

Written on: 21/08/2015

Website was good to use, being able to order samples was really handy. When ordering we rang and the chap who worked out how much we needed etc knew his stuff - we ended up with one box spare even after losing a couple of boards to damage (due to poor quality installation kit) so pretty happy with that. Only gripe (being picky) would be the diy installation kit really was rubbish and didn't last long but was easily replaced with a couple of suitable wooden blocks once we knew how the fitting… Read Full Review

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★★★★★

“Very happy with service ”

Written on: 21/08/2015 by EvangelineVelez (1 review written)

Local carpet firms here in Aberdeen said it would take two week for delivery, we got in touch with Flooring Supplies and we got the same thing delivered in two days in time for the flooring fitters to fit it. Also we had problems with DHL, we got in touch with Flooring Supplies and they followed up its DHL and the delivery came in on time. Thanks again and we will use Flliring Supplies again and recomed to our family and friends… Read Full Review

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★★★★★

“No nonsense everything”

Written on: 20/08/2015 by Mokojumby (1 review written)

Before purchasing I ordered samples. The sizes were generous, delivery rapid. Price of the product knocked the socks off high street prices, and on ordering everything was hassle free. Totally did what it said on the tin. Very very satisfied customer. Beautiful Polyflor Lino floor laid! I have nothing negative to say and will definitely use the company again… Read Full Review

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★★★★★

“fantastic service”

Written on: 18/08/2015 by vindobb (1 review written)

competitive prices, choice of delivery date, phone call from delivery driver on day to estimate time of delivery. all goods as ordered and in perfect condition. All in all an excellent service. If your debating whether or not to use flooring supplies do not hesitate., you will not be disappointed Mr wood… Read Full Review

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★★☆☆☆

“Not as described!”

Written on: 17/08/2015 by Jellybean0806 (2 reviews written)

I wasn't there when they delivered it, everything seemed okay I guess. The Karndean York Stone tile I got is more orange that cream it's a lot darker than what the picture showed. I'm a little disappointed to be honest, glad they installed it in the shower room first, I may need to change this product as I don't think I will like it in my creamy kitchen anymore. Also the quality of the overall look is not as good as I had expected neither you can really tell the colour and pattern has been… Read Full Review

By Flooringsupplies.co.uk

Written on: 17/08/2015

Hi,

I was disappointed to read your review and that you were not happy with the products you choose. We do urge people to order our free samples before making a final decision as unfortunately down to different screen settings colours can look slightly different on different computers.

As you mentioned both floors you ordered do have very good reviews as does the Karndean brand so I can only apologise that you did not feel the same.

If you are yet to lay the floors and would like to discuss changing them for something else please do get in touch with our customer service team and they will do what they can to help.

Kind regards

Melissa

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★★★★★

“Excellent service and Quality of the Boards”

Written on: 14/08/2015 by Alexandra378 (1 review written)

I am pleased that I placed the order with Flooring Supplies. The boards were better than my expectations. Delivery and packaging were superb. The only downside was that there was no board in excess of 1 meter, but I think I liked it that way. So all in all very pleased with the boards… Read Full Review

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★★★★★

“Efficient, Economical and Effortless”

Written on: 14/08/2015 by EllisGlass382 (1 review written)

the person I dealt with from Florring Supplies was very helpful and efficient. Ordering was easy and delivery was within a couple of days The price of the Karndean Van Gogh flooring was very competitive and the adhesive was half price. The delivery man rang us within an hour of delivery so we could receive the goods when he arrived. All in all a good experience with this company. We would definitely recommend the company to other people as we were recommended by a friend… Read Full Review

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★★★★☆

“FIne”

Written on: 12/08/2015 by siddo69 (1 review written)

Easy to cut and lay, I had no problems. Delivery was on time with a helpful driver… Read Full Review

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★★★★★

“Amazing Flooring, couldn't be better!”

Written on: 11/08/2015 by 339Morris (1 review written)

So happy with this flooring! I have already recommended it to a friend.It went down perfect and everything was great from ordering to laying it. I especially loved how each piece of wood was unique… Read Full Review

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