Onestop Digital - www.onestop-digital.com Reviews
Latest Reviews
★★★★★
“Fantastic Service”
Written on: 03/05/2013
Just bought a 6D with 24-105mm f4 L lens frome Onestop Digital after a recommendation from a friend. Ordered on Wednesday 1st May and received order confirmation immediately. Thursday 2nd May I got confirmation of despatch of my items via DHL with tracking code. Their site states 2 day delivery from Hong Kong (they cover customs/import costs). I was therefore thinking I would not get the items until after the weekend. However I tracked the item on DHL site and found it was out for... (read more)
★★★★★
“nikkor lens”
Written on: 25/04/2013 by CLIVEKINSEY (1 review written)
VERY GOOD SERVICE,QUALITY PRODUCT,WILL USE THEM AGAIN,AND WILL RECOMMEND TO A FRIEND.THE ITEM WAS REALLY GOOD VALUE (read more)
★★★★★
“Fast, very fast.”
Written on: 21/04/2013 by Maart (1 review written)
I ordered a Fuji X-E1 with lens. It was delivered very fast. Two business days. I did have to pay some VAT which was reimbursed even faster. They do as they promise and the price can't be better. (read more)
★★★★★
“When it comes to satisfaction this company has it in...”
Written on: 21/04/2013
Onestop Digital is the business when it comes to patiently answering queries about products. The prices are competitive. There is a speedy execution of the transaction, a useful tracking service of the purchased item and finally a swift safe delivery of the product. I placed my order Wednesday evening and it arrived early afternoon on Friday. When it comes to customer satisfaction this company has it in spades. What is there to dislike? The layout of the website was attractive but where is... (read more)
★★★★★
“Canon 70-300 L lens”
Written on: 17/04/2013 by Ibbojack
If you're thinking of buying camera equipment from Onestop then my advice would be don't worry about it. I wanted a canon 70-300 L IS USM lens, but UK supplier prices were way too high. I looked at other options on Ebay and was concerned about purchasing such a high value item from Hong Kong. I emailed Onestop with some questions about packaging and warranty and received a prompt and helpful reply so decided to go ahead. I ordered on Monday evening, received an email with Fedex Tracking... (read more)
★★★★★
“Better Than Buying in the UK!!”
Written on: 12/04/2013 by collegefreaks2000 (4 reviews written)
What can I say? I bought it 9pm Tuesday, it was dispatched by DHL 12 hours later and I received it at 11am today!! That's about 2 and a half days from ordering to receiving from HK to the UK! I bought a Nikon D7100 at £879.99, a saving of around £100 from buying in the UK. I was slightly worried of dust/oil spots on the sensor as O/S don't regard these as faults so won't except it as a refund/return, however checking the camera this morning there is no problem. They do offer a refund on... (read more)
★★★★★
“service outstanding no unbelieveable !!!”
Written on: 20/03/2013
i ordered a sigma lens from one stop digital to come from hong kong to the uk it arrived within two day of ordering, unbelievable fast service By the time I had checked the delivery tracking site the product had been dispatched the next day the product was on my door step. (read more)
★★★★★
“First Class Service”
Written on: 18/03/2013
Onestop Digital provide a polite and friendly service of the highest quality. Delivery could not be improved upon. Ordered Wednesday afternoon, goods received 1pm Friday, extremely well packaged. Onestop Digital is just what an on-line trader should be. It's a pity that I can give them only five stars. Berni, Wales (read more)
★★★★★
“Excellent service! :)”
Written on: 16/03/2013 by Agoszika (1 review written)
Dear Onestop Digital and dear future Customers, I am just so glad I chose OsD! Couldn't be more satisfied! Please anyone who's got concerns about the Hong Kong based company, just don't! These guys are very reliable, I chose DHL to ship my item. I purchased a new Nikon D3200 + 18-55mm VR Kit on the 13/03/2013 at 8am. DHL delivered it to my door on the 14/03/2013 at 3pm. Onestop D is the cheapest andone of the most reliable companies on the market. This was my first purchase with you but... (read more)
★★★★★
“Tokina 11-16mm”
Written on: 12/03/2013 by simpbow
This is now the 3rd time i have bought a lens from Onestop & there service & delivery is amazing, ordered 11-16 on Sunday for shop opening on Monday & it arrives with me in the UK on Tuesday [1 day], couldnt ask for better than that. S.Simpson (read more)
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Showing 1 - 10 of 134 Reviews
★★★★★
“Very much impressed ”
Written on: 25/02/2013
Was very sceptical to start with but my fears where soon over turned by the amazing customer service I received. Ordered the 650D on a Friday morning and was dispatched later that morning! Received it on the Monday early morning and it was delivered by DHL. Had the chance to track the package the whole weekend which heightened my anticipation but simultaneously made me more calm as I saw the package get closer and closer to me. They did not take the money from my account until after I had... (read more)
★★★★★
“well happy”
Written on: 20/02/2013
new lens for my camera £50 cheaper than i can buy in England.Ordered paid and took photos 2 days later!.Wow what a result,HIGHLY recommend to any one who will listen. (read more)
★★★★★
“4th Order...Still Perfect!”
Written on: 18/02/2013 by wwwretrophotouk
Hong Kong based One Stop Digital put other UK based firms to shame. Lowest prices on the net, extended warranty for very little money and free delivery that arrives within 2 working days. Yes, that's right..FREE....2 working days....from nearly half way around the planet. Just received my 4th lens from them and yet again, perfect service. Fully trackable DHL delivery and saved myself a few hundred quid on UK prices. Amazing. Mack warranty for £15 extra is a bonus, though with most L quality... (read more)
★★★★★
“Great Assistance in buying a product”
Written on: 05/02/2013
i was in Kong Kong and was looking at buying a camera. i know ther are several places i would not trust and knew a couple of companies that ship to the UK. i contacted Oneshop Digital and they were very helpful in allowing me to meet up so i could buy the camera there and they send the box home for me. they have said that any issue under warranty and they will deal with the service and help was excellent and i would recommend anyone to purchase from them (read more)
★★★★★
“Super fast delivery”
Written on: 02/02/2013 by Skygent
Not only very competitively priced but arrived within 36hrs (read more)
★★★★★
“Micro 4/3 lens order”
Written on: 24/01/2013
Courteous, speedy service and all email questions promptly answered. An excellent experience. (read more)
★★★★★
“Completly satisfied”
Written on: 22/01/2013 by DavyCrockett (1 review written)
Less than a week to arrive, just what I ordered. Can't say more than that really, other than to add I will now shop here again and recommend to my friends. David Shallcross, Leigh, Lancashire, England. (read more)
★★★★★
“Excellent service with a smile.”
Written on: 21/01/2013 by bigmeeting
Ordered G1X canon camera Friday morning. Confirmation email item had been dispatched from Hong Kong. Delivered monday morning county Durham.Excellent price as quoted, and no vat or import duty. Definitely value for money compared to other vendors. Recomend this firm. Pleasure to do business with. (read more)
★★★★★
“From the other side of the World”
Written on: 19/01/2013 by Babamunky
I have used OneStop Digital on two occasions now and both were for expensive lenses. On both occasions the service has been first class. Quick to respond to any questions and even quicker to dispatch the items. I have recieved both of my lenses the very next day, not bad for a 7000 mile round trip. Obvious mention must go to DHL who deliver their packages to the UK, it boggles the mind how they can do what they do. I have been lucky enough to never have been stung with Import Taxes either,... (read more)
★★★★★
“Great service and delivery !”
Written on: 14/01/2013
I was looking for a Nikon MC 36 timer and found the opportunity to save quite a lot of money buying from Onestop Digital. I was a little aprehensive with the product coming from Hong Kong, but I needn't of worried. I was kept informed of the transaction and was able to track the product. It arrived today, and I only ordered it last week. The product is a genuine Nikon and was in a sealed box. A really great service and I will definately use again. (read more)
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Showing 11 - 20 of 134 Reviews
★★★★★
“Simply The Best”
Written on: 04/01/2013 by SteveBolton
I ordered a lens lunchtime Tuesday,and it was with me in the UK before 11am on Friday. Remarkable service when you consider that its come from Hong Kong. Onestop Digital use DHL who deserve a mention too. All-in-all a really good experience and I'd happily recommend to anyone. For those worried about warranty issues, a 12 month from purchase, post paid for, return to HK warranty is provided. (read more)
★★★★★
“Excellent service and supplier”
Written on: 23/12/2012 by Dogsbodymike (1 review written)
I ordered the lens on the 17th December and requested standard postage and much to my surprise it arrived on 22nd December. I am very impressed with their service and communication with the customer. I would certainly use them again, not only for their service but also for the very competitive cost of the equipment and would not hesitate in recommending them to anyone wanting digital equipment. Thanks again for excellent service. (read more)
★★★★★
“DWGEE.”
Written on: 21/12/2012 by DWGEE.
Would recommend one stop digital. I ordered the week before Christmas but wondered how long it would take to arrive so i sent an email to them I had a reply straight away, my order arrived within two days. It was packed well and arrived in good condition. I would definitely order from this firm again. Highly satisfied. And it was the cheapest of any other sites. (read more)
★★★★★
“Could not ask for better service”
Written on: 12/12/2012 by jdricho47 (2 reviews written)
The item was as expected at an excellent price and the delivery was better than first class. (read more)
★☆☆☆☆
“DO NOT BUY FROM THESE PEOPLE”
Written on: 12/12/2012 by Jody_Coombes (1 review written)
I ordered a lens from One Stop Digital and it took the lens 2 weeks to arrive, Everything was fine until the lens developed a fault and I sent the lens to Tamron to repair and to my surprise they refused to honor the warranty as this is a GREY IMPORT. I went back and contacted One Stop Digital and they now refuse to honor the warranty as it is now out of date. If I had known about this at the time I would of returned the lens to One Stop digital. DO NOT BE FOOLED by this company, you do not... (read more)
★★★★★
“Happy customer”
Written on: 06/12/2012
It was my first buying from Onestop Digital .I was happy with the price,good contact,quick delivery (3 days) and i got what i ordered. I would buy from Onestop Digital again. (read more)
★★★★★
“A W E S O M E”
Written on: 06/12/2012
I could say thousand words about how awesome these guys are, but instead I will show you the picture that says everything (read more)
★★★★★
“The best experience ever with Internet shopping”
Written on: 06/12/2012 by LeslieG (1 review written)
Rather than write a review, I've copied and pasted directly from the thank you email I sent to Onestop Digital on receipt of my new Canon 5d Mark 3 ........ 'Thank you for your excellent customer service and helpful communication over the last few weeks, as I dithered over placing an order. My Canon 5d Mark 111 arrived today, only two days after dispatch. I am absolutely delighted and I've decided to order all my photographic equipment from you in future, as I feel your reliability and... (read more)
★★★★★
“One Stop Delivers”
Written on: 19/11/2012 by ozchris (1 review written)
My order arrived from One Stop arrived today. The camera stuff was great value, the order arrived really quickly and it was really well packaged. Good job. I'll definitely be using OneStop again. (read more)
★★★★★
“tamron lens”
Written on: 08/11/2012 by pc-1951
My first visit to Onestop-Digital to purshase a tamron lens whit great results, after trying other camera shops on line and no success, ordered it, on my kitchen table two days later and no hassle,best service ever and good price including delivery thanks again PAT (read more)
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Showing 21 - 30 of 134 Reviews
★★★★★
“Really impressive service!”
Written on: 08/11/2012
We would like to thank you for your excellent service! This order has just been delivered safely within two days of ordering. It was a special present for which we have saved long and hard and because of your good prices we were able to buy sooner than we expected. We were apprehensive about ordering from a company so far from the UK, wondering if all would be well. We need not have worried as everything has worked out excellently so thank you again for your brilliant and rapid service.... (read more)
★★★★★
“Superb service! Will be shopping again”
Written on: 08/11/2012 by Juleswc
I'd searched for an 85mm 1.8 lens for a while. I was dubious about ordering from Hong Kong as I had been 'caught' before. But tested One Digital with a couple of questions, quick response - super price. It was worth trying them I felt. The price was better than the UK - but to be honest, even if it had been similar I would still have shopped with them as the service was a lot better than I have had in the UK. Payment done on the Monday night (via paypal) Item sent out via Fedex on Tuesday... (read more)
★★★★★
“Hong to the UK in record time!”
Written on: 08/11/2012 by Mrlossyman
I ordered a sigma lens on the Sunday evening and could not believe it when it arrived on Wednesday. The service was excellent, well packaged item, brand new in box. I would definitely use this company again without reservation. Well done and thank you. Keep up the good work! (read more)
★★★★★
“Great sevice”
Written on: 29/10/2012
Received my lens on tuesday 12pm after ordering it on Sunday night at 7pm ! So very happy with the lens at a great price to! and the the delivery time was second to none how quick was that. From Honkong to Hull in all most a day thankyou very pleased with the service and will use you again :) (read more)
★★★★★
“Fastest service I have ever received.”
Written on: 18/10/2012 by Bazileous (1 review written)
Online purchases are always frought with security, timimg issues and risks, one hears so many horrendous stories. From start to a very rapid finish the service, speed and information I received from Onestop Digital was perfect. Well almost unbelievable. From initial order online to receiving the lens from Hong Kong to the UK was only 28 hours, often one waits longer for and e mail reply. Tracking information via there chosen courier was fantastic and I am already thinking of my next... (read more)
★★★★★
“Canon 70-200 2.8 MKII”
Written on: 09/10/2012 by jimmymohan
Received in 2 days . Able to track all the way to Luxembourg. (read more)
★★★★★
“I HAVE NOTHING BUT PRAISE FOR ONESTOP DIGITAL, THEIR...”
Written on: 08/10/2012
I HAVE NOTHING BUT PRAISE FOR ONESTOP DIGITAL, THEIR COMMUNICATION WAS FIRST CLASS, THE ONLINE TRACKING WITH DHL EXCELLENT TRACK RIGHT THE WAY TO DOOR,I WOULD GLADLY RECOMMEND THESE TO ANY OF MY FRIENDS AND WOULD USE AGAIN WITHOUT HESITATION. TOP CLASS ***** (read more)
★☆☆☆☆
“Fail to deliver”
Written on: 28/09/2012 by markb123
I ordered a camera lense, yet two weeks later I still do not have it. Have been given excuses such as "migh me at a Royal Mail Depot", "might be stuck in customs". Actually it seems like they have no idea. Afterconstant chasing & complaining I am now being told the post are on holiday in Hong Kong and they can't do anything until next week. Truly shocking. The website does not make it clear that they ship from Hong Kong (its in the small print). Could have got via next day delivery for the... (read more)
★★★★★
“Excellent service”
Written on: 23/09/2012
Email communication about my order was fast and efficient, and so was delivery - just two days to the UK door-to-door. Very impressive. Companies like this that make the effort should be rewarded with our custom. I will certainly use them again. (read more)
★★★★★
“Amazing Value, Very Quick”
Written on: 15/09/2012 by TheJudge75
Well what can I say that has not already been said. I ordered a Tamron AF70-300mm lens on Wednesday evening and by Friday I was clicking away with my new lens. I did not realize it was coming all the way from Hong Kong. The company is great and has great value for money. I would not hesitate to use them again or to recommend them to my friends. I was the only person to make a mistake by ordering the wrong battery so am looking to get it returned. So please use them you will not regret it. (read more)
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Showing 31 - 40 of 134 Reviews
★★★★★
“Samyang 8mm Fish eye lens.”
Written on: 14/09/2012 by UK-Photographer (1 review written)
EXCELLENT!!!! I cannot fault this transaction in any way. 38 hrs 27 mins from ordering to receiving from Hong Kong to the English midlands is little short of astonishing. The lens arrived in prefect condition as did the packaging. I've tried it on my camera and it appears to work perfectly. The communication from both Onestop and FedEx was first class. The tracking system worked perfectly. This is my first time dealing with either company. I hope this is the norm for their services. If so... (read more)
★★★★★
“Great service”
Written on: 14/09/2012
I could not find better price and the delivery time was excellent. I would certainly recommend this company. My questions about the lens I bought and info on shipping/tax were all answered promptly. I will use OneStop again. (read more)
★★★★★
“Five star service!!”
Written on: 13/09/2012 by pmorrissey
I was astonished by the speed of delivery and the obvious care with which my order had been packed. I could follow every step of my order as it raced across the planet - from source to delivery took two days - faster than Amazon. This is the first time I have ordered from Onestop Digital, but it certainly won't be the last. I would recommend them to anyone. (read more)
★★★★★
“OneStop Don't Stop ”
Written on: 29/08/2012 by remotedeveloper (1 review written)
I ordered a new Tamron macro lens from OneStop Digital recently and not only was the price the best I could find online by some margin but it arrived in record time so I didn't have to wait long before I could making good use of it. My parcel was delivered by courier and was immaculately wrapped, the product was of course boxed as you'd expect but it was also wrapped in double layered bubble wrap and then then also placed inside a padded envelope. If fact it took me a reassuringly long... (read more)
★★★★★
“Tokina 11-16”
Written on: 23/08/2012 by Bevscwelsh
I ordered this lens on Tuesday afternoon, received it Thursday morning! Fantastic quick delivery, and was very securely packed. Fantastic lens, I'm very impressed with the shots I've taken today. I would definitely use Onestop Digital again and would recommend to friends ( or anyone for that matter! ) The price was very competitive too. I'm very, very pleased. (read more)
★★★★★
“Excellent price and service”
Written on: 21/08/2012
I ordered a Sigma 70-200 f2.8 lens on a Sunday evening and it was delivered from Hong Kong to my home in England at 8.30 the following Tuesday morning and the price was by far the best that I had found on the Internet . I have dealt with One Stop Digital before and have always received excellent service and would highly recommend them. (read more)
★★★★★
“Wonderful service -excellent price.”
Written on: 17/08/2012
I was concerned about this site being based in Hong Kong but there was no need .After ordering my Canon 28-135 lens I got an immediate response .I was able to track my order on line and to my amazement within 4 days the parcel was delivered .It was very well wrapped so no fear of damage.All this for £100 cheaper than any other web site ! Give them a try . (read more)
★★★★★
“Excellent service and Prices”
Written on: 16/08/2012 by ivanbarnes (2 reviews written)
I was a bit hesitant about using this site as it is based in Hong Kong.I need not have worried.I ordered a Canon 28-135 USM lens on Friday .I was able to track the item quite easily and to my amazement it arrived very safely wrapped on Tuesday afternoon. All for £100 cheaper than I could find anywhere else. I will certainly use them again . (read more)
★★★★★
“sigma 18-200 lens”
Written on: 06/08/2012
could'nt find a better price for lenses and cameras, web site easy to use, Lens arrived well packaged in just 4 days from Hong Kong very happy will definatly be shopping with Onestop Digital in the future. (read more)
★★★★★
“Excellent Service”
Written on: 28/07/2012
Second Time I have used Onestop, fast efficient service. Ordered on Tues received the lens on friday! at a fraction of the UK cost. Highly recommended. (read more)
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Showing 41 - 50 of 134 Reviews
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Albertjbeaver's Response to CLIVEKINSEY's Review
Written on: 28/04/2013
Seriously considering buying a Nikon Lens, with all the press about different pirate goods sold as genuine, with Onestop Digital being significantly cheaper are they definitely the genuine article.