Home Leisure Direct Reviews - www.homeleisuredirect.com

★★★★★
4.6 / 5
207
91% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Prompt, efficient service from start to finish”

Written on: 21/09/2017 by SaraofKent (1 review written)

From start to finish the service was quick and efficient; from the initial phone call to final delivery. I found the website extremely useful as it fully explained the products I was interested in buying, with helpful videos too. On calling Home Leisure Direct, the sales representative efficiently answered my questions and dealt with the order, clearly explaining the process. From then on, everything ran like clockwork with the delivery company contacting me just minutes later. Further calls… Read Full Review

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★☆☆☆☆

“After sales service is a joke!”

Written on: 07/09/2017 by Simon__M (1 review written)

Paid £5000 for a pool table and the wrong one turns up. No interest in resolving the issue without charging me another £4,500!!! to restock the one they have delivered. Looks like I'm not alone either, seems it's a take the money and go on holiday company.. NEVER USE THEM… Read Full Review

Vmcnicholas's Response to Simon__M's Review

Written on: 09/09/2017

Worried about your review. My son ordered a pool table on 26th June. Implied would be 3 weeks, then 6-8 weks, then August holidays of manufacturer. STILL WAITING, having paid full amount plus delivery up front!

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★★★★★

“Pool cues”

Written on: 04/09/2017 by James_Forrest (1 review written)

Ordered on two occasions now. First time i went and looked round the showrooms and it is like every guys dream! Games and tables everywhere!! One of very few places i found online who had a fantastic knowledge of cues and had tables to test them on. Asked for some advice on cues for a home table due to space amd made an order for two short cues. Second time was an online order for two replacement medium cues that i had tried in the showroom. On both occasions order was recieved within 2… Read Full Review

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★★★★★

“Great showroom”

Written on: 30/08/2017 by rmIngram306 (1 review written)

Great service and showroom. Over 5 tables to view. Would recommend to a friend. … Read Full Review

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★★★★★

“Great customer service”

Written on: 21/06/2017

Table tennis as described and delivered promptly. I had a few questions about my order which I sent by email. Customer service was friendly and responded promptly to all my queries. Would happily deal with this company again… Read Full Review

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★★★★★

“5 star service”

Written on: 31/05/2017 by HannahGreenwood (1 review written)

From the point of ordering up until the products arrived we received first class service. This company has such a great set of products available, and will happily assist you with any questions you have and help guide your purchases. A great company to deal with, I will be ordering again soon!… Read Full Review

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★★★★★

“Branded pool cloths ”

Written on: 31/05/2017 by Egdaws (1 review written)

Over the moon with the quality of the cloths purchased! And also delighted with the detail and organisation throughout the design stages! staff have always been so helpful and thorough! And the customers we organise the cloths for are always so happy!… Read Full Review

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★★★★★

“Delighted with table”

Written on: 24/05/2017 by KadinTilley (1 review written)

Good service , very friendly on the phone and when putting table up for us . A very good product that we are delighted with… Read Full Review

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★★★★★

“On time, right and more than expected”

Written on: 23/04/2017

I ordered two additional rest sticks and heads. They arrived promptly (1 week)and the heads had been fitted on to the sticks, which saved me time and were done better than I would have done myself. Adding this to the pool table, cues, balls etc. this time last year and the cue stand at Christmas, and it's been a perfect interaction with Leisure Direct. Would happily recommend to a friend. Now, if only Leisure Direct could be persuaded to do a bar billiards table I could turn the room into a… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 16/01/2017

I recently bought an arcade console. The ordering process and customer service has been fantastic. I had a tight deadline which they met and the delivery team couldn't have been more helpful. Thank you… Read Full Review

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★★★★☆

“Pool Table & Accessories Purchase”

Written on: 15/12/2016 by Cullenk349 (1 review written)

I ordered a 7' Supreme Pool Table with accessories (e.g. Aramith spots & stripes) in mid-late October. Initially I was looking for a purple clothed table in walnut trim, however on discussion with the sales team, it was identified that it would be nigh on impossible to get a newly made table prior to Xmas. However, a blue clothed table of the same make and trim was available immediately from stock. It was later discovered - after placing the order - that the table in stock was damaged. On… Read Full Review

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★★★★★

“Home leisure Direct are amazing”

Written on: 17/11/2016 by Craiggy1963 (1 review written)

All I can say is the staff at home leisure direct are really helpful and really know there stuff especially the person I dealt with who has gone out of his way to help process my order and nothing was a problem . I bought a pool table and a amazing duke box which we have lots of fun with, especially when we blue tooth music from our mobile phones. We noticed a few weeks after the delivery that there was a small flaw on the fabric behind the grill of the duke box, but didn't notify them until… Read Full Review

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★★★★★

“Purchases For New Games Room!!!”

Written on: 03/11/2016 by iqdecor (1 review written)

Ordered Sam Bapto Pool Table, Butterfly table Top, all arrived on time with minimum fuss & disruption, great service from all from start to finish... Slightly frustrated that kids pool cues have not arrived yet as items were ordered over 4 weeks ago!!!… Read Full Review

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★★☆☆☆

“Butterfly Easifold Table Tennis Table ”

Written on: 21/10/2016 by Wilson140 (1 review written)

Very Disappointed with service, advertise 3 to 7 days for delivery in reality offered 10 working day delivery. Table was ordered for son's birthday for use by frinds at party, Ruined! Will not use again!… Read Full Review

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★★★★★

“Fusion pool table”

Written on: 30/09/2016 by DominiqueWade202 (1 review written)

Fantastic service. Fallon was extremely helpful during the ordering process. Amazing! We love our pool table. Thank you… Read Full Review

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★★★★★

“excellent table !!!!!!”

Written on: 23/09/2016 by hgFry1975 (1 review written)

just had the 6ft club pool table installed by a couple of guys who new exactly what they were doing and were very helpful with any questions i had. But back to the pool table, it is very well built and plays just like any pub pool table, this is an excellent choice for someone who has a small room and a small budget… Read Full Review

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★★★★☆

“Well worth the wait”

Written on: 21/09/2016 by Jaylene480 (1 review written)

Although it took a while to arrive, when it did I was delighted. The table and bundle of accessories are great and the guys that installed the table for me did a cracking job. Quick, no fuss and tidy. The kids love it and it's now getting loads of use… Read Full Review

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★★★★★

“Superb craftsmanship and excellent service”

Written on: 18/09/2016 by Roderick481 (1 review written)

We recently bought a poole table from Home Leisure and couldn't be more delighted with it. From our first visit to installation everyone we spoke to couldn't have been more helpful and accommodating. Home Leisure were happy to keep the table until the room was ready to receive it and this date had to be changed a few times. When the installers finally arrived they had many builders obstacles to navigate which they took in their stride. It was all worth the wait. The table is a thing of beauty… Read Full Review

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★★★★★

“The unamed Robins & Potters supporters delivery &...”

Written on: 15/09/2016 by delterrey (1 review written)

The unamed Robins & Potters supporters delivery & installers were genuine friendly top Geezers.Done a good install and cleared up after themselves. I'd recommend Home Leisure Direct to anybody, and the were the cheapest site for the same product. Also more information on the pool table was supplied on their site than the others I looked at… Read Full Review

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★★★★★

“Butterfly table top”

Written on: 03/09/2016

Brilliant service, delivery was very quick. much quicker than other companies minimum order times. Customer service was amazing. I rang customer service for some help with the table, i described a minor issue to the customer service person who resolved the issue immediately without me having to chase. Even offered me a replacement product which I didn't take them up on, as it was unnecessary. The table top it self is fantastic, great bounce easy to put up and put away. it is HEAVY and does… Read Full Review

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