Home Leisure Direct Reviews - www.homeleisuredirect.com

★★★★★
4.7 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Home Leisure Direct www.homeleisuredirect.com - Ask a question now

Media Gallery for Home Leisure Direct www.homeleisuredirect.com

Home Leisure Direct www.homeleisuredirect.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Wish I had gone to argos”

Written on: 14/08/2014 by Bridders (1 review written)

We ordered a cornileau sport 1 table tennis table and paid for it to be installed. £300 later we are left with a table which is warped on one side. Contact HLD who say we need to send photos, then later measurements. Radio silence. Then a week later we have to send a serial number of table. 9 days later we get an e mail to say a replacement table part will be sent but not until mid September - we took delivery of the table on 4th August, paid in full, plus the extra charge of paying for… Read Full Review

Report this review
★★★★★

“So far so good, all very professional and informative,...”

Written on: 13/12/2013 by Paul_R (1 review written)

So far so good, all very professional and informative, from the 'how to buy' videos to the delivery, all dealt with without any issues at all. Slight issue with the box for the football table arriving having been opened by the delivery company for checking (as explained by the delivery people) which meant some items fell out when moving. Not made up the table yet as it's a Christmas present so hopefully it's all present and correct… Read Full Review

Report this review
★★★★★

“Great service and great product”

Written on: 12/12/2013

Great value and excellent quality table-tennis table ordered and delivered within 2 days. Really appreciated the next day delivery option too. Highly recommend this company… Read Full Review

Report this review
★☆☆☆☆

“terrible customer service”

Written on: 06/12/2013 by jimjam1973 (1 review written)

1st off all they was good at taking my money and setting up the finance, once this was done they didn't want to know, just passed me onto the delivery contractor, once the table was delivered (which was a fantastic service by the way, but a contractor)..I had the felt coming away at one pocket and a big dent in the top of the leg..i marked the delivery as unchecked as the poor delivery drivers had another 10 to do, I unpacked and erected and then noticed the 2 minor faults but a pool diner at… Read Full Review

Report this review
★★★★★

“6ft english pool table”

Written on: 27/11/2013 by Mridris (1 review written)

The staff were very helpful in providing information on my selected table. Kept me updated on my order and delivered within the timescale suggested. The team of installers were very professional and friendly. Highly recommended Thank you… Read Full Review

Report this review
★★★★★

“Absolutley Delighted!”

Written on: 21/11/2013

Before I ordered online and I had called to discuss my options before I purchased. I found the staff very helpful indeed particulary when I made a mistake with the order and without any fuss or delay to my delivery the order was amended. Each time I called they remembered my details and were great help both from a technical perspective and very customer friendly. The table came earlier than expected as it was for my son's birthday, delivery was agreed and installed without any fuss, very… Read Full Review

Report this review
★★★★★

“Pool Table Purchase”

Written on: 20/11/2013

Overall the experience was excellent. The web site was easy to use, we received good feedback regarding time scales and delivery. The actual delivery process and installation was well managed and efficient… Read Full Review

Report this review
★★★★☆

“A high quality product”

Written on: 19/11/2013

I wasn't here when table was delivered and set up, but process to agree delivery time was a bit haphazard with late evening calls to mobile hoping to arrange delivery next day. However, table was set up well though no instructions were left on how to level it. Please send me an email to explain how to do it. Ordering was very easy and the guy I spoke to with my questions was very helpful and pleasant to deal with… Read Full Review

Report this review
★★★★★

“Fantastic buying experience”

Written on: 19/11/2013 by RichBridg (1 review written)

Having previously purchased a pool table years ago the experience was not a pleasurable one, and now i was looking to have a new one and was not looking forward to it. However i found Home Leisure Direct and what a pleasure it has been, from the visit to their amazing showroom where you can see a fantastic array of tables to suit everyone all in a great setting, to the great advise from them to find the table that will be perfect for you. They helped me find the perfect table and all the right… Read Full Review

Report this review
★★★★★

“Great Service...”

Written on: 19/11/2013

Went to the show room - had a really knowledge member of staff help decide. Awesome kit and quality. We had a special request for speedy delivery to Central London for our office launch - no problem! We had the table delivered within 3 days!! doesn't get any better than that - the impact in the office is massive… Read Full Review

Report this review
★★★★★

“Great product and exceptional customer service”

Written on: 18/11/2013

We recently purchased a Val de Loire Billiards Monfort Pool table From Home Leisure Direct - essentially to try to make more use of our rarely used dining room. The quality of the table is absolutely superb, a fabulous pool table - and with its dining top on, it also is a great piece of furniture in a formal dining room. The Customer Service has been exceptional from ordering to installation. Always friendly and sorting out any concerns quickly and effectively. The installers spent 2 hours in… Read Full Review

Report this review
★★★★★

“Great product. Excellent service”

Written on: 11/11/2013 by MarkatEW (1 review written)

We wanted a professional quality table that was robust enough for use in our office playroom. Having scoured the internet for the best price we discovered Home Leisure Direct. The sales team were very helpful and their advice was inavaluable. We opted for a customised cloth but the the table was still ready within several weeks - the installation service was also excellent and completed within an hour. Overall a high quality product and great service. Would definitely recommend Home Leisure… Read Full Review

Report this review
★★★★★

“6x12 snooker table removal: it's not a joke!”

Written on: 07/11/2013 by cellfood (1 review written)

Hi I tried to create a review on line but it seems easier to send you an email. I loved it. I love the web and the equipment too. I had a chat with the two fellows who set it up for me working from 4 am to late afternoon. I am impressed as the service provided has been super excellent. The table itself is a rarity in solid mahogany, every little bit was put back together with “mystic” care as if the table came from a museum. Well in effect it came from an historical place but your team… Read Full Review

Report this review
★★★★★

“My Arcade Machine”

Written on: 25/10/2013 by Shauno1987 (1 review written)

My new arcade machine arrived yesterday, it is awesome, it is an exact copy of an old school Street fighter 2 machine as I asked. It has every thing on it I asked for and more and was delivered in the time frame given. The staff at home leisure direct will go above and beyond to help you out and I would like to thank them. In closing, if you are thinking of getting as home arcade system, then you need to go to Home leisure direct as they are amazing… Read Full Review

Report this review
★★★★★

“Best price and quick delivery!”

Written on: 15/10/2013 by ciren-mld69 (1 review written)

Rang first to ask when delivery could take place as needed item on a specific date for a gift. Very helpful and offered me suitable delivery date. Then ordered online, and shortly afterwards received a phone call to confirm delivery slot. Great communication all the way through and received texts confirming first date of delivery =, and then time of delivery within a 2 hour time slot. Item arrived as promised and gift was very well received! Great quality table tennis table, and excellent… Read Full Review

Report this review
★★★★★

“Quick, easy and looks great”

Written on: 14/10/2013 by groverka (1 review written)

I had narrowed down a few pooL tables I like from the website. I then called a customer service agent and they talked me through the different tables and styles. I decided on one and placed the order on the phone. I booked in an installation service too. The table was due to arrive in 3-5 weeks, however, it arrived much earlier to my delight! The installation guys were great, they installed the table quickly and efficiently and explained the different features to me. The table looks great and… Read Full Review

Report this review
★★★★★

“Quality Service ”

Written on: 12/10/2013 by jessica2001 (1 review written)

Customer experience very good. Quality of product excellent, would highly recommend. The quality of product is to a fine finish, excellent look as a dinning room table and then the "wow" factor when you have guest around uncovering the pool table - have had loads of fun..... Just completed second purchase of some pool balls. … Read Full Review

Report this review
★★★★★

“READ THIS FIRST!!”

Written on: 25/09/2013 by Customer.Kam (1 review written)

1. Why I choose Home Leisure Direct - because their website was clean professional looking and easy to follow and great hints and tips on what to think about when buying a pool table. 2. What happens when you call? Well I got an advisor on the other end of the phone and he was absolutely amazing his knowledge was spot on and he knew exactly what I wanted and exceeded my expectations. He first sent me samples of what I had requested and then also included his suggestions based on our… Read Full Review

Report this review
★★★★★

“Excellent !”

Written on: 24/09/2013 by Karlmarriott (1 review written)

Excellent service and product… Read Full Review

Report this review
★★★★★

“my pool/dining table”

Written on: 24/09/2013

I am very happy with the quality of the table that I purchased . the service we had from delivery putting together and setting the table up was fantastic it arrived on time the service we got was friendly and very helpful . the best purchase I have made for a long time. I would definitely recommend home leisure direct… Read Full Review

Report this review
overview