Cityfruits.com Reviews - www.cityfruits.com

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★★☆☆☆
2.3 / 5
From 8 reviews
38% of users recommend this
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Latest Reviews

★☆☆☆☆
Cityfruits.com www.cityfruits.com

“WORST company ever”

Written on: 19/06/2013

PLEASE do not order from this company, they are awful, they took my order and my money, are not issuing a refund, and the customer service staff are so rude. I made a huge mistake… Read Full Review

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★★★★☆
Cityfruits.com www.cityfruits.com

“Great outcome after bad start!”

Written on: 22/05/2013 by uksister (1 review written)

Brother in SA ordered muffins for Mothers Day, but none arrived for Mum in England. He got in touch with Cityfruits in Jo'Burg and eventually they were delivered a week later but upon examination they were very battered looking. I, the sister in England, phoned Cityfruits on their London number and a Mr.Shah said they would despatch a fresh batch. They arrived Tuesday, as promised, in immaculate condition, beautifully presented in a tissue lined box. Great outcome - yes it would have… Read Full Review

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Sabrother's Response to uksister's Review

Written on: 23/05/2013

The service provider in SA was Net Florist. I received no response to my email sent to their care-line. I had to make repeated calls from my mobile phone to try get any form of information regarding the delivery. I have had no apology or further communication and i was very disappointed with the way they handled the whole thing. (Brother)

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★☆☆☆☆
Cityfruits.com www.cityfruits.com

“Most Foods Past Best Before Date”

Written on: 23/04/2012

My Father was sent a hamper from my sister in South Africa to find that most of the items in the hamper had cityfruits.com stickers on them covering the expired best before dates my father had noticed the expired date on the Ferrero Rocher and called City Fruits regarding this for him to be told that it would be ok as chocolate does not go off but thes are supposed to be "Gourmet Food Hampers" the hamper also contained an out of date Christmas Cake And a Double Pack of Cheese the rest of the… Read Full Review

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★☆☆☆☆
Cityfruits.com www.cityfruits.com

“Refused to send the hamper and extremely rude”

Written on: 30/01/2012

I ordered the hamper online, and payment was taken from my account. After receiving an email asking me to phone them I was told that the hamper was not going to be sent, and that they did not have to supply me with a reason (this was after they had received payment). Throughout this experience the two people that I spoke with were easily the most rude and unprofessional people I have ever dealt with, including them hanging up on me and issuing veiled threats towards me. To be fair I did… Read Full Review

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★☆☆☆☆
Cityfruits.com www.cityfruits.com

“Not trustworthy and awful customer service.”

Written on: 17/10/2011

I wanted to send a fruit hamper to a friend and didn't receive a confirmation email or call after I completed my order. I didn't want to hassle my friend about whether they had received the hamper as it was a surprise but 2 weeks later after emailing cityfruits.com twice, I found out that the order didn't go through because I gave them a mobile number rather than a landline number (which I don't have!!!) and they couldn't explain why they didn't let me know. I can't believe they didn't respond… Read Full Review

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★★★★★
Cityfruits.com www.cityfruits.com

“The fruit basket was very well & happily received by...”

Written on: 15/01/2011 by paulstephen (1 review written)

The fruit basket was very well & happily received by the recipient who was in hospital, it was just what he wanted (fruit was very refreshing within the dry confines of the hospital). And chocolates were appreciated, making the basket a well-rounded gift.

I would not hesitate to use it again when needed.

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★☆☆☆☆
Cityfruits.com www.cityfruits.com

“Put an order in in December, orders did not get...”

Written on: 08/01/2011

Put an order in in December, orders did not get delivered. I was charged
for them. When I rang them they said that they did not get delivered as there was an incomplete address but they did not contact me. I am now trying to get my money back. They said Paypal have the money, Paypal say that Cityfruits uk have the money. The whole experience is very unpleasant. Cityfruits are refusing to help at all… Read Full Review

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★★★★☆
Cityfruits.com www.cityfruits.com

“I ordered the christmas fruit basket and received a...”

Written on: 01/12/2010

I ordered the christmas fruit basket and received a big thank from my friend for this lovely basket. My friend really loved the way it was packed and presented. The delivery service provided was also excellent as it reached on time. Excellent!… Read Full Review

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