Hotel.info Reviews - www.hotel.info

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Latest Reviews

“Most Dreadful Service Premier Class Hotel - La Rochelle”

Written on: 25/05/2015 by Adysont435 (1 review written)

We arrived, travel weary to be told that the entrance was closed and we had to then walk to the hotel kyriad where the most rude and concierge was present. Not only did no one ask if we had had a good journey, but they seemed to find it a source of amusement that the free parking we had booked, they would charge us for. Rather than wait to understand, the concierge, in his loudest and capes voice announced that 'we never provide free parking' - if you want free parking, go park on the… Read Full Review

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“Fast and easy booking!”

Written on: 08/05/2015 by mqLittle171 (1 review written)

Easy and simple. I often need to book hotels for my boss who is always on business trips and it is nice to know you can book in advance and not regret mistakes, since cancelling isn't that difficult… Read Full Review

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“Fast, easy, good.”

Written on: 05/05/2015 by MiriamWatson (1 review written)

Very effective and fast service.I use this for all my familytrip and I adviseto my all friens. But, I think, they should improve the interface, because you can't buy two diffrent room time at the same time as like as you want… Read Full Review

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“Offered code for discount but wouldn't let you enter it”

Written on: 21/04/2015 by RitaMed (1 review written)

They induced me to use their website to book a hotel with the promise of 20 euro discount, but then when I went to book the hotel there was no where to put in the discount code. False advertising. Dishonesty is a big turn off and will cause you to lose my future business… Read Full Review

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“spring voucher code not accessible”

Written on: 20/04/2015

You offered a spring voucher by email, but when following the procedure "redeem your voucher" this voucher was not accessible during booking. Bad business policy… Read Full Review

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“Fantastic website.”

Written on: 18/04/2015 by Derek270 (1 review written)

Szybka i wygodna obsługa. Duży wybór hoteli i przystępne ceny. Bardzo polecam… Read Full Review

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“Easy and user friendly”

Written on: 09/04/2015 by Cobb1989 (1 review written)

Easy and user friendly web site. Feedback form as for more than 50 words long review which is not good… Read Full Review

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“Easily done”

Written on: 30/03/2015 by Maximiliann104 (1 review written)

Friendly interface and clear. I made a mistake entering. After fixing it, the credit card number was still there, I didn't have to enter it again or any other information. So many other sights drop info when there's a problem with entering info. Easy steps to follow… Read Full Review

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“Easy, quick, friendly”

Written on: 13/02/2015 by BryceMcGarry (1 review written)

Preserving is so human process without beeing forced to find out the facts hidden under the advertisements that you feel relaxed before stepping into the Grandmarina. Thanks!… Read Full Review

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“All good.”

Written on: 04/01/2015 by robbiesrecords (1 review written)

Nice people, clean room, wonderful breakfast. Nothing more to add. Nothing more to add… Read Full Review

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“SITO PERFETTO PER PRENOTARE ALBERGHI ”

Written on: 21/11/2014 by HudsonJames (1 review written)

SITO PERFETTO PER PRENOTARE ALBERGHI… Read Full Review

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Shewasawhore's Comment

Written on: 29/11/2014

the F U C K I N G B I T C H kept answering our phone call and hanging up on us.... not very professional

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“Phone number format”

Written on: 15/11/2014 by pickedpocket (1 review written)

Good service. The only part that gave me a pause was the need to satisfy an unfamiliar telephone number format. I am from North America and if you could provide a bit more flexibility or guidance, my booking would have been even faster… Read Full Review

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“es un hotel encantador y el personal atentisimo,el...”

Written on: 05/11/2014 by NyasiaSchmitt (1 review written)

es un hotel encantador y el personal atentisimo,el cambio un acierto, cuando voy a barcelona me quedo en el guillermo tell… Read Full Review

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“HOTEL.INFO is a grand roulette and not a booking service.”

Written on: 08/10/2014 by Parker1946 (1 review written)

After 6 weeks hotel.info informs me that booking that I've made through them is not valid because the hotel offered me wrong room rates. The new ones are three times higher. I will return to booking.com - not so many "deals" but if You book succesfully You have no problem with the hotel. With HOTEL.INFO (as many stories confirm) You can't be sure. Their reply ? "We don't care"… Read Full Review

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“Hotel Booking in Dubai”

Written on: 08/10/2014 by ZoePritchard25 (1 review written)

Easy booking with best available rates. Will use the service again in future… Read Full Review

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“easy straightforward booking”

Written on: 04/10/2014 by Gallagheriv452 (1 review written)

This is the first time I have used Hotel.info.The booking was easy and no hidden charges.No charge for credit card and free cancellation. The price I paid was best in the market.I have read hotel description on other websites and it all tallys.Price is in euros so book when pound strong. … Read Full Review

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“Why cant I book in as MRS not MS. ??? I am...”

Written on: 04/10/2014 by Jamesonh133 (1 review written)

Why cant I book in as MRS not MS. ??? I am married and class my self as MRS not a MS or Miss. I await in anticipation of a prompt reply… Read Full Review

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“First Time Booker”

Written on: 27/09/2014 by Ruiz371 (1 review written)

This is my first time with Hotel.info, I found the booking to be very straight forward and my chosen hotel to be at the best price additionally they say that Hotel.info customers will get an upgrade to the next room category, so I look forward to living in a deluxe room!!!!. If all goes well i will be very satisfied with this company, but a number of reviewers have said that when they turned up at the supposedly booked hotels they were not booked. I will be contacting the hotel direct within… Read Full Review

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“hidden extras”

Written on: 21/09/2014 by Miller155 (1 review written)

Ii booked a room and on the booking asked for a parking slot. No charges were mentioned anywhere. When the confirmation email came it said parking would be off site and cost in excess of £11. Sharp practice to say the least… Read Full Review

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“Do Not Book With Hotel.info”

Written on: 21/09/2014 by JuliaHorner (1 review written)

The apartment I had booked in Majorca didn't have the booking. Hotel.info would not compensate as they blamed the apartments. The apartments would not compensate and blamed Hotel.info, my supposedly relaxing week was a nightmare moving from one place to another. I didn't even unpack the suitcase. If you read their terms and conditions they literally take no blame whatsoever. Go with a company that you know or book direct with the Hotel/apartments. There doesn't seem to be anything I can do to… Read Full Review

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