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Written on: 14/05/2014 by Smudger252 (1 review written)
Had ordered two pairs of jeans both paid for on the 18th of April no sign or attempt of delivery on 31st April, I contacted them by email and was told they were waiting on delivery of stock but they had a longer leg length in stock and would that be acceptable? Have received one pair and am still awaiting second pair, I've written off £30 as I don't expect any further delivery I will not be using this company again and I am now going to raise a dispute on eBay … Read Full Review
Written on: 15/10/2013
Would just like to thank Bigfish for sorting out a suit for my husband after many phone calls to other sites and getting no help at all, they came up trumps.. The staff were more than helpful, they did a special order for the size we required, contacted me on delivery to take my order and delivered on time. One happy daughter never seen her dad look so smart!! Will definitely be back… Read Full Review
Written on: 18/07/2013 by jbuckle1993 (1 review written)
I've used the site many times and have always been impressed with the quality of there products and how efficient there service has always been. I must have made at least 50+ orders and I've never been disappointed yet! I'd recommend this site to anyone who struggles to find fashionable clothes in larger sizes. I'll defiantly be buying more! Especially if this sunny weather keeps up!!… Read Full Review
Written on: 14/06/2013
They do not honour next day deliveries, I placed an order on the Friday, I was aware they did not dispatch on fridays, but they still didn't dispatch the Monday. I asked for a full refund for an item they didn't have, I have had no communication since then and have not received my money back… Read Full Review
Written on: 24/02/2012 by puffinlover (6 reviews written)
We have shopped with Big Fish Clothing 3 or 4 times now and will continue to use them in the future. They are a fantastic shop when looking for good quality clothing for larger men sizes. The clothes are of high quality and the website is easy to use. All our orders have all been delivered within a few days and packaged well. We have had one small problem with our recent order but it was rectified easily and quickly. Customer Services were great and have solved the problem so we'd happily… Read Full Review
Written on: 13/01/2012 by Customer6 (1 review written)
I ordered 3 belts and paid for next day delivery. After 4 days I called, actually got to speak to somebody who assured me the belts would be delivered. 2 or the 3 were delivered and I have called around 6 times to find out where the third belt was, but cannot get through to talk to anybody. I was cheekily told that any orders placed on a Thursday afternoon dont count as 'next day' even if next day is Monday. This company is frankly a joke… Read Full Review
Written on: 13/01/2012 by barneszilla (2 reviews written)
Have ordered from BigFish before and it went smoothly, paying for the next day delivery, it took 2 days but no bother. I now ordered again on the 3rd of January, it was dispatched on the 4th. I asked for tracking information or estimated delivery and nothing was sent. Now, 10 days on from dispatch, after multiple contact forms, emails and phone calls I have not heard anything, the phone is not answered and emails are not responded to. Last time I'll use them… Read Full Review
Written on: 29/11/2010 by ashyoung (1 review written)
I found Big Fish Clothing via Google having never been a customer before.
Previously I've found it very difficult to find clothes to fit my tall frame.
However within minutes I'd found the jeans I wanted to buy and had ordered them, all without problem. They arrived next day as stated, I couldn't be happier.
I'll be going back for more now!… Read Full Review
As rated by our community of reviewers
" Great service " Read More
" As promised " Read More
" Rude and careless customer service representative " Read More
" Quality lacking in all departments " Read More
" Stay away or enter at your own risk " Read More