Written on: 25/04/2013 by RobLeftwich (1 review written)
I recently purchased a BMW 330 convertible and was very happy with the overall process and especially the after sales support. We bought on the day, after the test drive, at what I felt was a very fair price and picked the car up the following weekend. The car has been great and the couple of minor niggles you always get with a used car they dealt with in a prompt and very professional manner. We dealt with Jason Turner, but whoever I spoke to has been very helpful. They have a great range... (read more)
Written on: 10/04/2013 by dunk_uk (1 review written)
I bought a 911 from Iain Clark at Sascron a few months back and the service has been great. The original 911 that I was after sold before I could get to test drive it with them, however they took down the spec of what I was after and then said they would call when they had found one. About a week later Iain rang to say he had found a car that matched the spec and was I still interested? I went down to see the car and took it for a test drive, after negotiating on what was already a good... (read more)
Written on: 08/04/2013 by KrisW123 (1 review written)
My experience is limited to selling our family cars to Sascron. I sold my partners Mercedes to them in April 12 when she moved to the US and my own 13 month old Mercedes C Class coupe last week prior to my move to join her. In both cases I dealt with Carl who was extremely friendly and efficient. In both cases he was able to offer more than the best Internet offer and the transaction was smooth and business like. Money was transferred immediately to my account and in both cases he arranged... (read more)
Written on: 01/04/2013 by airtranman (1 review written)
After finding a car I liked, Jaguar XF V6 3.0, I contacted Sascron to arrange a test drive. Iain got in touch with me and could not have been more helpful. Despite the fact that I am not the easiest of people to deal with, both Iain, and I must mention Bob, were helpful, understand and easy going. Not once did I feel under any pressure and their advice was spot on every time. In the end I spent a long time pondering and taking up their time with all sorts of questions which were all answered... (read more)
Written on: 23/03/2013 by DazzaH
I finally found the exact spec model Porsche I had been looking for, for months on the Sascron site and rang up to check on the details. Having experienced the speed with which these cars are sold on previous occasions I did not hesitate to come down immediately to view the car and put in an off before the next viewing was scheduled. Obviously this does not put you in the best negotiating position but it was already priced 6k lower than an almost identical car that was a year older selling... (read more)
Written on: 12/03/2013
Buying a car is a major purchase, it should be a long and winding road with twists and turns, a multitude of forms to fill out, lots of extras to be negotiated/turned down and um's and ah's. Wrong. This was one of the most simple, easy and pleasurable car purchases I've ever had. From spotting the car on Autotrader, to test drive to completing the purchase was a less than a week and problem free. It was also very keenly priced. I dealt with a salesman who was helpful, easy to get on with... (read more)
Written on: 22/02/2013 by Koulla
I bought a black jeep for my wife and P/X my BMW, I agreed a deal with Jason over the phone which was great once I arrived at met Jason, their were some small issues that I asked him to organise which he did Without hesitation. I expressed to him that even though I was buying a less expensive car he made me feel I was purchasing a £40k car!!! Which I still might do! The reassurance that the aftercare service was & is just as good the buying part is brilliant. So thank you Jason & Sascron... (read more)
Written on: 19/02/2013 by Alastair-C (1 review written)
Bought a lovely high spec 911 last month from Sascron, extremely pleased. I dealt with Iain and spent a long time negotiating a deal, but we struck one in the end which i was pleased with. They supplied the car with a new clutch and i was able to keep in touch with the Porsche garage who fitted it. Iain also lived up to his word of forwarding on the full service history of the car from Porsche, which with some dealers wouldn't happen once they've had your money. They also gave an excellent... (read more)
Written on: 03/02/2013 by NigelWCook (1 review written)
My partner and I have purchased 3 cars over a period of 5 years from Sascron, including a Porsche and Mercedes. I have nothing but praise for the pre sale and after sale service. Carl and Gary have always been attentive and professional. Sascron are my first port of call if I need to purchase a car, they are not 'cold sales people' they are there to help people like me make the right decision. Nigel Cook, Oakley (read more)
Written on: 01/02/2013 by Scott_wise (1 review written)
Having recently purchased a BMW 7 Series with 80 thousand miles from Sascron, the after sales service has been fantastic. The car was bought before Christmas and shortly after driving it home the engine management light came on. I called Sascron (Jason) and they asked me to return the car so they could investigate. I was provided a free courtesy car and to cut a long story short, they have spent thousands on getting it right. The professionalism and customer service from Jason was faultless;... (read more)
Written on: 28/01/2013 by dalemac30 (1 review written)
Really not impressed with Sascron (Thatcham, RG19 8BJ) in and their approach to their customers. I tend to be very cautious when dealing with companies that claim to be multimillion pound operations these days who are not registered with companies house as I believe they tend to have something to hide in my opinion. However, when a company allegedly claims to turn over 100 cars a month then I want to know that I am dealing with a bonafide company that is open, honest and respectable... (read more)
Written on: 21/04/2013
lol.... So, Airtranman... by your virtues and values, being a nutter means someone who complains about poorly ran companies who have no clue about their operating environment or what they are obliged to do in the care of their customers according to the law which, in all fairness, is a pertinent point...
Guess what, I got my refund which you refused to give me and I also had trading standards giving you grief, oh and I do believe you are a partner in Sascron otherwise, what sad little man would go out of their way to write such a lot of negatives about something they weren't involved with. Why would a person spend time defending a company which is so obviously rubbish and a waste of space. Since dealing with Sascron I have dealt with DB90 Prestige and we have had a very amicable relationship. Also North Sands (Durham) who are also top notch and come highly recommended.
Perhaps you should spend more time on your personal life than involving yourself with things that don't concern you.
Written on: 26/01/2013 by JohnUr (1 review written)
Bought a two year old Ford Mondeo three weeks ago advertised as having a sat nav. Despite the car going through a service and pre-delivery check I discovered on the way home the Sat Nav wasn't operational. I called and was told by the first salesman that as it was missing an SD card and that was bad luck as that was how the car was sold to me. He did say however that someone would call me straight back (they didn't). I subsequently discovered that I had been given a oode and manual for a... (read more)
Written on: 22/01/2013 by TrinityV (1 review written)
I bought my '58 plate Mondeo from Sascron at the end of November 2012 so I've had it about 2 months now. I really liked the website as I got lots of accurate information before going to the dealership Jason sold me the car. He was very patient and took time to show me the cars I was interested in and didn't mind that I took my time. There was no pressure just helpful conversations around the cars and the buying process. I part-exed and the price offered on my car was spot on (based on others... (read more)
Written on: 27/11/2012
Dealt with jason and he was very knowledgable, approachable and looked after me. The service was excellent and I would happily use the dealership again. (read more)
Written on: 26/10/2012 by cbharris (1 review written)
Just picked up my 2007 Ford Focus which I got from Sascron's Ashford Hill showroom. Dealt with Jason who was very helpful without being pushy or forceful. The focus was very competitively priced and I was also offered a fair price on my part ex. The overall experience was friendly and relaxed, we were well looked after at the showroom and nothing was to much trouble. Would definitely recommend Sascron and will certainly deal with them again. (read more)
Written on: 09/12/2012
How can one tell, that it wasn't (name removed) writng this review?
Written on: 05/10/2012
Just bought a used BMW car from Sascron, dealt with James, what can I say excellent service and I love my car. Service with a 'smile'.Would use Sascron again and recommend it to my friends. (read more)
Written on: 26/09/2012 by JudithLungmuss
I recently needed to sell my Landrover Freelander as I was moving overseas and needed the convenience and reliability of a trustworthy and efficient sale. Sascron's were certainly up to the mark. They quoted me a fair price over the phone without seeing the car then kept to the deal smoothly and effectively. The staff were friendly and professional in their approach so would recommend anyone to deal with this Garage. I looked on various internet sites to sell my car and felt more confident... (read more)
Written on: 24/09/2012 by matthew_jagman (1 review written)
What can I say about this wonderful car dealership? Fantastic! I was initially very worried about all the paperwork and time and effort involved, after a few visits to Sascron Iain put my mind at rest and offered to help - well actually deal with all the paperwork involved as I would be moving my private plate over and part exchanging my Lexus. Getting a reasonable price for my part-exchange on my third visit all I had to do was to drink some lovely Coffee and take a pleasant test drive out... (read more)
Written on: 20/09/2012 by Mattb2012 (1 review written)
I had a top end BMW to sell and was struggling to sell it from home. I turned up here as they have Lots of nice motors about and seem to shift them. They offered me a reasonable price and the money was in my account straight away. Great service. Will definitely go to them to buy!!! Don't go there selling old bangers though they only see, to sell newish cars (read more)
Written on: 07/09/2012 by AWSBMWZ4
Jason was very helpful and a pleasure to deal with. All promises were kept and the car is fantastic. I would recommend them to anyone for their service, quality and price (read more)
Written on: 05/09/2012
Jason at Sascron was very professional with a non judgemental approach. One area for improvment could be in the handover of the car, as we felt this was a little brief. There was not a thorough explanation about the aspects of the car. Being a new owner to a Porsche it would have been nice to know a little more about the inner workings of the car. However we felt it has been a positive experience and would gladly recommend the garage to friends and family. Jason was extremely... (read more)
Written on: 30/08/2012
Just bought a used car from Sascron, dealt with Ross, all went very smoothly very happy with the service and we love our car. Would use Sascron again (read more)
Written on: 29/08/2012
Purchased this car from Sascron recently. Ross handled the sale for us and was very friendly, helpful and efficient. There were some work items we agreed on before collecting the car and on the whole most were taken care of prior to picking it up. The car itself is great, very pleased. I have never dealt with this dealer before however would consider recommending and buying from them again. (read more)
Written on: 26/08/2012 by Lhraem (1 review written)
I have just purchased a second hand Eos from Sascron. Everything was straight forward, a fast and efficient service provided by Karl and Ross throughout. They went through everything and answered all the questions that I had, and sorted everythinhg out for me in a very professional way, nothing was too much for Ross. Thank you Ross for Everything you did. Iam a very happy customer and have no hesitation of recomending your great services to anyone. (read more)
Written on: 02/08/2012 by The_Stork (1 review written)
I was very angry following a visit to Sascrons to view a car, and duly posted a negative review here after reading that others had similarly negative experiences. I even commented that one person in another review had received a phonecall from Sascron berating him for posting a negative review on this website. Imagine my delight when I received an email from Review Centre informing me that Sascron had contacted them and that they had removed my review. I have been asked to provide... (read more)
Written on: 03/11/2012
I totally with agree with this comment, the exact same thing happened to myself and wife today 03/11/12. I will be posting my experience where it hurts the most - in the car forums (Pistonheads etc.).
Written on: 21/12/2012
Completley agree with this comment I had a very similar experience with Sascron, I was asked to remove my comments by Carl. I have never come across such a bad car dealership, as many others have stated on here and other review sites, I have never heard of putting a deposit down before they will let you test drive a vehicle, ended up with 3 months of misery for myself and my wife trying in vain to reslove the issues with them.
Written on: 22/12/2012
Oh they will negotiate with you, it's just a game. I got a quite the incredulous reaction when I attempted to negotiate but it's a dance that's all it is. The savings were modest but it was cheap to begin with but you have to walk away thinking you've got something out of it.
MB 22/12/2012
Written on: 06/02/2013
The same thing has just happened to me! I have been asked to remove my review, I would like to know who is checking the good reviews??? Find it hard to believe anyone would buy a car from them?? I stand by my review ' wouldn't buy a car from Sascron if last place on earth'
Written on: 28/05/2012 by tommyrocks (1 review written)
I just bought a beautiful BMW Z4 from Sascron and am every happy with both the car and the service provided. Jason offered me excellent deals on warranties, and on first viewing of the car he was refreshingly non-pushy. The car was priced very fairly and competitively, and they had it fully serviced, MOTed it and valeted before the pick up. I would definitely recommend Sascron as the range and standard of the cars there was excellent; they appear only to hand pick very high spec and... (read more)
Written on: 29/04/2012
Purchased a Saab 93 from Jason Turner. No issues, no problems, very easy. The car was clean and serviced when i collected it on Sunday. Very happy. (read more)
Written on: 28/04/2012
Recently Purchased an Audi TT. The Salesman Garry was professional and allowed plenty of time for me to take a look at the car before he returned to discuss the details. The whole transaction was honest including the discussion about the trade in. i.e the price offered reflected autotraders calculator without the need for the whole game of negotiating. Minor works to address items prior to collection were dealt with as agreed. Absolutely no complaints. (read more)
Written on: 28/04/2012 by markspecb
Saw an E500 estate on the AutoTrader which I really liked the look of and phoned up. This is the first time I have done a part exchange deal long distance and I was worried that the car may not be as nice as they said it would be or that they would try and reduce the agreed deal on the part exchange. These dealers seem to specialise in high end ex-fleet cars (they have some lovely metal in the showroom) and turn them out to a high standard and the Mercedes was everything I expected it to... (read more)
Written on: 24/04/2012 by Arog27 (1 review written)
Went over to sascron on Saturday to have a look at a golf I found advertised, when we arrived the first thing that stood out was the showroom very nice and all the cars well presented, then stared talking to Iain and he showed me the golf R32 I was there to look at, was very clean,I had a px a BMW X5 they gave me good deal for it and once signing all the paper work I drove off in the golf,was really happy with how everything went. (read more)
Written on: 14/04/2012 by AndyTaylor23 (1 review written)
Very efficient, friendly service. After finding the car we were looking for on the website I phoned through to the garage and spoke to Ross Vanbergen who was very helpful and suggested I booked an appointment to see him that Friday and have a look at the car. We arrived around 20 minutes late due to traffic but Ross was more than happy to accommodate us. He sat us down with a cup of tea and started to talk about the car. He mentioned his parents had the same car and he used to drive one and... (read more)
Written on: 13/04/2012 by frankwilkinson007
A swift,pleasant and trouble free transaction. Jason dealt with all the formalities in a courteous and professional manner, and was extremely helpful when resolving minor issues. Highly recommended (read more)
Written on: 06/04/2012 by Jonathanjones (1 review written)
Just picked up my second car in 12months supplied by Sascron. Latest car bought over the phone after seeing it on the website. Delighted with my new Saab - car in great condition as advertised. The car had new MOT, was serviced and valeted. Ask for Gary - he's helpful but no hard sell. (read more)
Written on: 23/03/2012
Ross Vanburgen is a very pleasant young man and a pleasure to do business with. We arrived at the appointed time and were greeted in in a very polite and friendly manner. Were able to inspect and familiarise ourselves with the vehicle at our leisure and without any hassle or pressure to purchase. A price was agreed (including part exchange for our old vehicle) and a test drive undertaken. Ross was able to show us all the various functions in great detail as he drives one himself. After a... (read more)
Written on: 14/03/2012 by johnhayes55
Iain Clark was easy to deal with very personable arrived to collect car which was being valeted just as described immaculate. I would have no hesitation in dealing with Sascron again who I will reccomend to others. (read more)
Written on: 10/03/2012 by markports (1 review written)
went over to see these guys one afternoon, they weren't pushy or in your face and seemed friendly enough. we bought a car from Jason he was very good at talking us through it all. Did have an issue with the car but under the AA warranty the took the car back and sorted it the very next day without any problems. Nice guys , terrible tea ! I would say go take a look they have a wide range of cars and a good knowledge of what they are doing. (read more)
Written on: 24/02/2012 by peefoff
After buying my car from sascrons sales guy Iain everything went down hill. Defects a asked to be sorted were poorly repaired one tyre I asked to be replaced was not. After paying I was told there was only one key 150+ to get another. I was also sold an aa one year warranty with 5 star cover. I was told it covers everything and if it won't just call us and we will sort it. 4 months after purchase I had starting problems which I left for a month before I addressed. A trip to the garage... (read more)
Written on: 17/02/2012 by grbell123
I thought that I would write a short review on the service that I have received over the years from Sascron. I have been a repeat customer having purchased a number of top end quality cars which have included BMW, Jags, Mercedes E500 and must recently an Audio S5. The cars have all been low mileage low owner models in fabulous condition. I have also found these to be very completively priced and the staff very accommodating and helpful. Their after sales service has also been impressive and... (read more)
Written on: 16/02/2012 by Chris_S_J
For the past 3 or 4 years I have been driving around in a Vauxhall Corsa, it served me well but it was time for a change. I had visited a few garages / show rooms in search of an Audi a3 (the car I wanted) but had no success. Last Monday a friend who I work with recommended I should go and visit Sascron in Basingstoke. Went down there on Friday after work and was greeted at the door by Iain Clark, one of the sales reps. He got me a glass of water and sat me at his desk. I am not a man who... (read more)
Written on: 05/02/2012 by NBissmire (1 review written)
We went to Sascron to see a car that was advertised. When we arrived Jason came out to see us and chatted about the car. He was very easy to talk to and you didn't feel that you where being lured!! We decided that we would like to do a deal with our car as a trade in. Carl gave us a more than fair deal. We took delivery yesterday, and have been very happy with their service. The car is great and we are still smiling!! Would I use them again - yes I definitely would. (read more)
Written on: 01/02/2012 by yanQT (1 review written)
I have just sold my car through Sascron and at all stages of the transaction Carl and James dealt with the process in a professional and courteous manner. I would have no hesitation in recommending and dealing with Sascron again in the near future. (read more)
Written on: 31/01/2012
Had problems with claiming on a AA warrenty as they didnt want to know ! Spoke to James who kindly took matter further & assured me they would cover the claim! Had a phone call later from James who then gave me an authorisation code for the completed work with full payment by warrenty company. AA warrenty a must on performance cars, but only rectified by contacting Sascron !! Excellent service !! (read more)
Written on: 30/01/2012 by pastypearce (1 review written)
I had a very relaxed and enjoyable experience at Sascron. Iain Clark was most helpful and straightfoward in his dealings with me. I received a realistic part exchange allowance and was pleased with the price of my new car. Sascron gave the car, a Jaguar XF, a full service and MOT'd it although not due for 4 months. The car was expertly valeted inside and out, with special attention to the leather upholstery. I would not hesitate to recommend Sascron to anyone considering any dealings in the... (read more)
Written on: 30/01/2012
Being an older female looking for a car at the budget end of the market takes me outside my comfort zone so it is always with apprehension that I enter Used Car Garages. However, James was helpful, informative and fair. Having agreed a trade in price for my old car he ran through what I could expect with the Fiesta that I was considering buying. After a test drive I was prepared to proceed having agreed that a few scuffs on the car would be removed, that it would be serviced and a new MOT... (read more)
Written on: 25/01/2012
In 2007 I was looking to purchase an Audi A6 Allroad and found the best one in the country ( mega spec) on the Sascron website via Autotrader. I travelled from Bristol on a Saturday morning and was greeted with a warm welcome, cup of coffee and none of the tedious sales chat which usually accompanies buying a car. I dealt with Carl ( sales manager) and he was helpful and informative. I agreed a competitive price and also for some minor cosmetic work to be carried out in their own workshop. A... (read more)
Written on: 25/01/2012 by Saesidesid (1 review written)
Jason, from the sales team, was helpful without being in anyway pushy. We were given plenty of time to view and check our chosen vehicle. The owner/manager was at hand to help with financial detail. A good selection of quality vehicles - go and have a look - coffee is plentiful. (read more)
Written on: 24/01/2012 by lonipartyman
I have just bought VW Golf from these guys,it was priced very well and i found them very straight forward to deal with. I was recommended to buy from them by a friend who has had 2 cars from them! I have read some of the reviews since buying and felt them to be an unfair representation of the service that they provided me! My car was priced well, was in a decent condition with all the relevant paperwork in tact. The only snag was i was asked to commit to a deal in principle before i was... (read more)
Written on: 24/01/2012
I knew exactly the car I wanted and I sourced it via the internet to Sascron. They have a selection of quality cars and the car I was interested in, was immaculate. We negotiated a very fair part exchange and I was quite happy with the outcome. I arranged to take delivery of the vehicle the following week after it had undergone a very extensive Pre Delivery Inspection (PDI) – according to Sascron. During the following week I received a telephone call to say that during the PDI a fault was... (read more)
Written on: 24/01/2012
Sascron deal in high end cars and part-exchange cars. I'm sure the service you get with a £20k+ purchase is great, but if you're buying one of their part-exchange cars then be careful. The car I had my eye on was a little over-priced at £8k with some cosmetic damage, but after negotiating a decent reduction and a verbal agreement that the damage would be repaired, I handed over a desposit. James appeared to make arrangements for the car to be repaired, and we set a collection date for the... (read more)
Written on: 19/01/2012 by suzyxxx (1 review written)
Very good selection of cars for every budget and taste in cars. We were looking for a particular car, which i searched for on the internet and came across Sascron. We had a good look round when we arrived and couldn't believe the variety of cars here. They are opening bigger premises in the spring as the car we were looking for was brought over from their overflow storage, so customers will be spoilt for choice when the new place opens. ... (read more)
As rated by real users
"Many cars to select from" Read More
"All hype and no action" Read More
"Great - Would Recommend" Read More
"Excellent service and easy to do" Read More
"Worth driving 150 miles to buy..." Read More
Airtranman's Response to dalemac30's Review
Written on: 01/04/2013
You sound like a bit of a nutter. I bet you local grocery store flinches every time you walk in the door. Sounds like you are more interested in spouting law than actuall getting service from anyone. Grow up.and quit moaning. No wonder you do not get good experiences.
Jason2013's reply to Airtranman's Comment
Written on: 21/04/2013
Dear Airtranman (Sascron),
Just having the balls to call your customer a nutter is completely wrong and you clearly don't take this serious. This together with loads more customers having the same experience than dalemac30 above.
Jason
Airtranman's reply to Jason2013's Comment
Written on: 21/04/2013
Since I do not work for Sascron, I fail to see how I can be accused of calling a 'customer' a nutter. He certainly is no customer of mine, nor one that I would want either. My business certainly would not want someone vicariously spouting law which I myself am far mor experieced on than dalemac30. Jason, if you took the time to do some research instead of assuming there are no other people on here other than Sascron staff, you would discover that I am in fact a very satisfied Sascron customer. I do not doubt that some people do not have good customer service experiences with a variety of businesses. That does not excuse them ranting on like a nutter. A little knowledge is a dangerous thing so please try and refrain from commenting on genuine people with your limited knowledge. Thanks.
Dalemac30's reply to Airtranman's Comment
Written on: 21/04/2013
hahahaha.... what a load of rubbish!!!