O2 Recycle Reviews - www.o2recycle.co.uk

★★★★★
4.5 / 5
4750
92% of users recommend this
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Latest Reviews

★★★★★

“The service standard”

Written on: 27/07/2016 by Allysond1991 (1 review written)

The standard of service was excellent the money offered for my old phone was fair. it was quick efficient and with no cost to me, would tell other people to use this service with complete confidence. I could not fault the service I received… Read Full Review

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★★★★★

“A great service”

Written on: 26/07/2016 by Amyjayne888 (1 review written)

I was given a quote over the phone, they arranged for the box to send the phone to be sent to my home address. The box was sent in the post within a few days. The box had good clear instructions on how to clear your phone before sending. I received an email and text once my phone had been received and the money was in my account the same day! A great service from start to finish… Read Full Review

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★★★★★

“Recycle Excellent Service”

Written on: 26/07/2016 by JazlynHartley (1 review written)

Excellent customer service received explained in full items arrived next day overall - EXCELLENT!… Read Full Review

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★★★★★

“Fast, Fair and Speedy!!!”

Written on: 26/07/2016 by SummerSims205 (1 review written)

I got a very Fair price box sent out straight away all complete money in the bank within 4 days of posting!! Excellent service will use again… Read Full Review

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★★★★★

“Fantastic service”

Written on: 25/07/2016 by Mara348 (1 review written)

Quick, efficient and done with a smile(well I couldn't see her face). It has always been first class service… Read Full Review

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★★★★★

“Recycled phone at o2 shop,sales person was very...”

Written on: 25/07/2016

Recycled phone at o2 shop,sales person was very friendly and explained what happens next,phone sent away to be checked,could take up to 14days they say,but money in account after 7 days,great service. Ps one think I could not believe though was, how much a phone can depreciate from one day to the next by £15. I was recycling a iPhone 6 64g.but other than that,fantastic service from start to finish. Thank you o2 shop… Read Full Review

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★★★☆☆

“Phone menu hell!”

Written on: 24/07/2016

All in all this service was good except for the fact that I did not receive a bag to return the phone to O2, I did phone and ended up being on the phone for 20 minutes just to request one! Ludicrous! For that fact alone I demoted my review down to 3 stars. I, as well as most people, don't have the time to listen to countless menu choices and then be put through to different departments for one simple request… Read Full Review

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★★☆☆☆

“Tricked on the online service, but instore was great”

Written on: 24/07/2016 by ChocQ (1 review written)

I originally sent my phone off using the online service and was quoted £90 for my fully functional iphone 5s. I then got an email saying that my refund was being reduced to £0 due to the phone not working, not charging and it being impossible to find the IMEI code (which is clearly printed on the back of all iphones) The email also said if I didn't respond within 24hours they would assume I was happy with the reduction. Naturally enough, I wasn't, and it's lucky I read the email in time as I… Read Full Review

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★★★★☆

“A good deal”

Written on: 24/07/2016 by Franklin261 (1 review written)

It was a good deal that was offered by O2 and the service was also good with different options they offer… Read Full Review

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★★★★★

“very easy to recycle”

Written on: 24/07/2016 by MarcoOliver100 (1 review written)

so easy to recycle, and money into my account within 7 days brilliant… Read Full Review

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★★★★★

“Great”

Written on: 24/07/2016 by Rosebp31 (1 review written)

The members of O2 are fantastic and a pleasure to do business with… Read Full Review

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★★★★★

“Brilliant SERVICE”

Written on: 23/07/2016 by Leslie435 (1 review written)

What can I say, this is the second time I have used the recycle service. The online service is clear and consise in giving instructions. The packaging I received withiin a couple of days. What amazes me the most is the payment I received, I opted this time for the money to be put back in my account. I was so happy all of this happened within a week of receiving my pack ageing. I would recommend this service to all my friends and family… Read Full Review

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★★★★★

“Quick and efficient ”

Written on: 23/07/2016 by LeePutnam (1 review written)

Great service. So easy. Pre paid postage. Money got to me in two days of sending. No issues at all… Read Full Review

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★★★★★

“Apple iPhone recycle ”

Written on: 23/07/2016

Good price, very quick turnaround to get money, would recommend and done this now for my last 3 upgrades and would definitely do again… Read Full Review

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★★★★★

“Successful old phone cashbook with O2”

Written on: 22/07/2016 by Glyn63 (1 review written)

I had an offer from a different provider to trade my phone but imagine my surprise when the provider I was leaving (O2) made a considerably better offer than the one I was moving to (Orange).... pounds matter after all. It was so easy-everything I needed came through the post, the most difficult thing I had to do was go to a Post Office. Thank you O2. Money in the bank--fabulous. One happy past customer who may well find his way back again soon… Read Full Review

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★★★★★

“Quick, easy & quality service”

Written on: 22/07/2016 by vparisi (1 review written)

Set up recycle when placing order for new phone. Great price given as I did my research before speaking to o2 about up grade and they offered better price than if I was to sell privately. Chap I spoke to at o2 was really helpful and chatty which made it an easy experience. I was sent pre paid packaging for returning my old phone and was told the insurance was up to £50 for this. I thought this was great as if I wasn't told I probably wouldn't have noticed so it gave me the chance to up the… Read Full Review

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★★★★★

“Service cannot be faulted”

Written on: 22/07/2016

Excellent, great information, everything worked as described, very easy, followed instructions and money appeared in bank as promised. Would definitely use this service again in the future… Read Full Review

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★★★★★

“Phone ”

Written on: 22/07/2016 by Lizmack (1 review written)

Excellent service , highly recommend Helpful people , box arrived quickly and money was in my bank 3 days later… Read Full Review

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★★★★★

“Fantastic service from O2”

Written on: 21/07/2016 by JulianneShort272 (1 review written)

It was a fast and easy way to recycle my old phone, the price I got for my old phone was fantastic! Easy to use step by step instructions included and everything was done for me all I had to do was package my phone with the super packaging provided and pop it down to the post office. Simple, quick and easy. I have already recommended this service to all my friends and family and will defiantly be using again myself in the future. Thank you O2!… Read Full Review

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★★★★★

“Great”

Written on: 20/07/2016 by NikoKent (1 review written)

Great service all the way through and quick to put my money in bank which was fantastic and great customer service thanks very much… Read Full Review

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