O2 Recycle Reviews - www.o2recycle.co.uk

★★☆☆☆
2.0 / 5
26.2% of users recommend this
  • Value For Money

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Latest Reviews

★☆☆☆☆

“Lost Phone”

Written on: 29/08/2014 by badgercsc (1 review written)

I wish i had seen this before returning my phone,It seems proof of return is not good enough when a phone that is returned goes amiss,Even though it stipulates only 'proof' needed,Nothing about tracking,Absolutely appalled with o2 customer services and have been sent in circles all day trying to resolve where my phone has gone and left £78.00 out of pocket. Avoid this service like the plague,I would rather stick pins in my eyes than use 'Recycle' ever again… Read Full Review

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★☆☆☆☆

“absolutely ridiculous. iphone 5 16gb was quoted £175...”

Written on: 29/08/2014 by Roman52 (1 review written)

absolutely ridiculous. iphone 5 16gb was quoted £175 in store sent the phone away and was told i could get the phone back up to 7 days after i had received conformation. Offered £0.00 for the phone and tried numerous ways to get in contact with o2 to have my phone sent back to me, they should hire more call center workers as there seems to be no one available to answer their phones. Got into contact with them 5 days after receiving conformation (which was by text however it did not occur to… Read Full Review

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★★☆☆☆

“O2 Recycle - not impressed”

Written on: 25/08/2014 by Alden476 (1 review written)

Unimpressed by the recycle service. iPhone 4s, tip top condition, always kept in case and permanent screen protector. No scratches, always take great pride and care of my tech. Fully functioning. was told the amount I could expect was £108. A week later was told it was worth just £21.60. I called, they said there was a 'white mark' on the screen, absolutely no idea what that is and certainly wasn't aware of any imperfections in the display. The person I spoke with agreed the £21.60… Read Full Review

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★☆☆☆☆

“awful and untrustworthing”

Written on: 17/08/2014 by Mauricen127 (1 review written)

I sent off my Samsung S3 as they quoted £90 refund. Got an email from them with an adjusted offer of £16 as the phone had screen damage!called them to enquire what damage and was told the phone has screen burn??? Told them to return the phone asap and went to another mobile phone company who gave me the £90 within 3 working days. Dont use!… Read Full Review

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★☆☆☆☆

“Dreadful Treatment”

Written on: 30/07/2014 by Mmcshane (1 review written)

My daughter sent her phone in good faith and it has been retained on the basis of spurious and inconsistent information from CheckMend and/or the original distributors of the phone. O2 have been worse than useless and my daughter has "lost" a phone which she bought with her own money. Disgraceful buck-passing from all concerned and hiding behind legal barriers. Customer is left with all the work to do. I would not recommend using this service and I note that the standing rating is in line… Read Full Review

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★☆☆☆☆

“What a joke, O2 Rip off more like!!”

Written on: 20/07/2014 by Kearney434 (1 review written)

I decided to use them as they offered the best price for an iPhone 4s at £115. Sent the good via their free post service but about a week later received an email stating they would be happy to pay £22.50 stating that it had damage to the screen. The handset was in almost perfect condition and only used for about 1 month as after getting it i was given a work mobile so it sat on my desk for the rest of the contract. When i called and told them this they told me a mistake must have been made… Read Full Review

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★☆☆☆☆

“Received 20% less than qouted offer: )2 Recycle RIP OFF!”

Written on: 14/07/2014 by Amber55 (1 review written)

I took my Iphone 4S 16GB phone into my local 02 store and was quoted £112 for the phone (the phone was completely unmarked and inspected by a staff member who agreed it was immaculate) Almost 2 weeks later they finally paid £90 into my account around 20% less than the quoted price! No contact from them, nothing just took my phone and gave me what they felt like paying. Avoid as they are no better than some of the online recycle sites which adopt similar business practices. … Read Full Review

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★★★★★

“Easy, Fast, No Hassles”

Written on: 13/07/2014 by Maciu375 (1 review written)

Got a good price online, placed the order. Got the pre paid return pack next day. Posted on Saturday am and by Monday lunch had notification that payment had been sent. In the bank on the same day. Expected that this would be a long process but turned out to be lightning fast and efficient. Couldn't be any better or quicker. Price quoted on the two phones was the price I was paid. Excellent… Read Full Review

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★★★★★

“Phone recycle”

Written on: 12/07/2014 by JayceRoberts (1 review written)

Sent my phone via a courier service who come to my home address and picked the phone up. Within 4 days money was in my account. Top service… Read Full Review

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★★★★★

“Straightforward ”

Written on: 12/07/2014 by Petersonrw199 (1 review written)

Really pleased I found out about O2 recycle. Got what I thought was a good price for my old phone and process was really quick and easy. Would definitely recommend… Read Full Review

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★★★★★

“Brilliant quick and simple ”

Written on: 12/07/2014 by Kirby84 (1 review written)

Sent away request online, phone was collected from my house and payment into my bank the next day! Perfect! Quick simple and will use again for sure!… Read Full Review

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★★★★★

“First class service”

Written on: 11/07/2014 by BlakeGriffin (1 review written)

Very easy, once price was agreed, I received the box and free postal label, posted my item and received the money within a week. No problems, very simple, would use again… Read Full Review

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★★★★★

“Excellent service. Fast and efficient. Would use again”

Written on: 11/07/2014 by JaidaKent181 (1 review written)

Excellent service. Fast and efficient. Would use again… Read Full Review

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★★★★★

“Such a great service!”

Written on: 11/07/2014 by njMcKenna304 (1 review written)

This was so easy from start to finish. This is the second time I've recycled with O2 and again, I am pleased with the speedy process and fast payment. Many thanks… Read Full Review

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★★★★☆

“It worked for me!”

Written on: 11/07/2014

I returned my Samsung Galaxy Ace 2 for a fair price which was confirmed by O2 when they inspected the phone. It seemed a fair deal to me. They offer price match or to return the phone so I don't see a problem. I have to agree that the packaging was more than a bit fiddly and needed lots of cellotape to secure it. … Read Full Review

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★★★★☆

“quick and easy service”

Written on: 11/07/2014 by RafaelGrantham (1 review written)

It was a very good experience...a couple of clicks online then I got my quote, posted the phone on Saturday and got the money straight after the weekend. The only issue was with the box, the one I received from O2 was impossible to assemble...anyhow I got one from the post office so got sorted… Read Full Review

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★★★★★

“Ease with speed, what more do you want. ”

Written on: 10/07/2014 by MaddisonWentworth190 (1 review written)

I was really impressed with the service, I started the process on Wednesday, received the pre paid return package on Friday, sent it and would you believe it the payment was in my bank on Monday. Yes, I know I could have got paid more if I listed it on eBay but then you've got the hassle of writing a listing, the seven days till it ends and then the possibly of not getting paid or that it being returned. I received £112.00 for an iPhone 4s and not a worry in the world that's providing you… Read Full Review

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★★★★☆

“Fast service - job done”

Written on: 10/07/2014 by Skyler15 (1 review written)

Good service, money paid promptly as promised. Could possibly have gotten a bit more privately but this was quick, easy and hassle free… Read Full Review

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★★★★★

“Great fast service”

Written on: 10/07/2014 by Waylonf123 (1 review written)

Was a wonderful experience. They even gave me more money than quoted. Will definitely recommend and use again… Read Full Review

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★★★★★

“Very quick and simple”

Written on: 09/07/2014 by 494Loomis (1 review written)

Very simply and speedy service. My phone was collected by courier and money in my account the day after, couldn't believe how quick this service was!… Read Full Review

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