O2 Recycle Reviews - www.o2recycle.co.uk

★★★★☆
4.5 / 5
90% of users recommend this
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Latest Reviews

★★★★★

“Excellent service”

Written on: 02/04/2015

I used 02 Recycle to Recycle my old phone. They gave me a fair price for it and the service was very good. 02 are the best. I always find the service from 02 efficient… Read Full Review

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★★★★★

“Easy, quick and worth it. ”

Written on: 01/04/2015 by JamSamb (1 review written)

Very easy and simple to process the recycle. The postage paid return package was delivered quickly, and I was paid what I was quoted. Payment didn't take long either and I was kept up to date with progress. Much better than other similar services I've used before. I would recommend this service to family and friends… Read Full Review

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★★★★★

“Fantastic”

Written on: 01/04/2015 by AliviaKemp (1 review written)

I upgraded on the Wednesday, received my recycle package on the Friday, posted the phone on Saturday and was paid the following Tuesday. I receieved the full amount quoted and the process was simple from beginning to end! I'd definitely recommend using O2's recycle service, it's by far the best i've used… Read Full Review

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★★★★★

“Recycling at its very best”

Written on: 01/04/2015 by Reevesqc189 (1 review written)

An amazing customer experience both in terms of simplicity and speed. There are lots of other companies out there offering recycling facilities but O2's is without doubt the best. Well done!… Read Full Review

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★★★★★

“brilliant customer service”

Written on: 01/04/2015 by paigegreatrex (1 review written)

Very quick and helpful service. No hassle t recycle my phone, was told that the money would take 10 days to reach my account but in fact only took 4 days. Very happy. I came out of my contract as I was on refresh and the advisor over the phone was very helpful and made the experience very stress free, when I got into store the customer service was mirrored there. I have been a very happy O2 customer from the start. Thank you very much… Read Full Review

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★★★★★

“Thanks O2”

Written on: 01/04/2015 by Python357 (1 review written)

Very helpful people, excellent service and very fast payment, thanks again… Read Full Review

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★★★★☆

“Superb service and support”

Written on: 01/04/2015

The follow up from upgrading my phone was superb. I was contacted by e-mail and then by post. In the post I received everything I needed to forward my old phone. One thing I was concerned about was sending it by post so I paid to have it signed for. I was also concerned whether I had completed the closing down of my phone correctly. I am pleased to find I achieved that. Hand on heart I feel that my iPhone 5 that was 20 months old, was undervalued at £100.00. I did not try and get more… Read Full Review

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★★★★★

“Exactly what I was looking for!”

Written on: 01/04/2015 by Vincents193 (1 review written)

Don't like having old phones lying in a drawer so using the O2 recycle meant that not only will my old phone get dealt with properly I got credit on my account too! Great trouble free service, it's a must for all O2 customers… Read Full Review

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★★★☆☆

“A bit cheap”

Written on: 31/03/2015 by None4357 (1 review written)

Wish I had gone to cash converters who were paying £135 lesson learnt… Read Full Review

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★★★★★

“Quick and easy. ”

Written on: 31/03/2015 by Dillan220 (1 review written)

I found this service quick and very easy to use. I especially like the fact that Royal Mail was used instead of hanging around for a courier. The one aspect of that I wasn't too happy with is having to pay extra postage because my item was over £50 in value, which is a low sum in the smart phone world… Read Full Review

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★★★★★

“Recycled Iphone 5”

Written on: 31/03/2015 by Calvin87 (1 review written)

Excellent service. Good offer on my old phone and the money was in my bank in a few days… Read Full Review

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★★★★★

“Quick way to turn your junk into cash ”

Written on: 31/03/2015 by BethJohnston (1 review written)

I was really impressed with how simple the 02 recycle process was. Customer service valued my phone and told me how I could get for it and let me know there was an offer on 02 priory moments so I could even get a little more. All the packaging was sent through with clear instructions and pre paid postage to send it back. Good communication let me know where my parcel was at, when it arrived and when I could expect the money, The only annoying part was being almost 'over communicated' to as… Read Full Review

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★★★★★

“Excellent service”

Written on: 31/03/2015 by Hollis330 (1 review written)

Can recommend O2 recycling, received amount quoted, advised when phone arrived and bank account credited without delay. Couldn't ask for more… Read Full Review

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★★★★★

“excellent again o2”

Written on: 31/03/2015

Excellent customer service. Simple from start to finish. Price for my device quoted and additional loyalty top up added to give me the best possible price for my device. Posted in prepaid pack and within 3 days conformation that quote would be what i would receive and money went straight into my bank account. Simple honest service. Well done o2… Read Full Review

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★★★★★

“Fair price fast payment”

Written on: 30/03/2015 by Hamiltonpz1963 (1 review written)

From been given a price for my old phone to the money going into my bank the process took less than a week. I can't recommend enough. No moving the goalposts on price once they receive the phone like other companies. Really good service… Read Full Review

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★★★★★

“Excellent Service! ”

Written on: 29/03/2015 by 388Castillo (1 review written)

Excellent service - best price by far offerred and so quick and easy! They provide all packaging. I sent my phone off and by the next day the money was in my account at the agreed price! Have recommended this to all my friends! Thanks… Read Full Review

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★★☆☆☆

“o2 Need better communication”

Written on: 29/03/2015 by Gallagher303 (1 review written)

When in store I was quoted £62 and was also told this would be transferred via bacs within the next 2 days. Later that Night I used the o2 price promise and found a better price of £75 on Mazuma Mobile. I was then promised a total of £75 however was transferred £62 11 days later (not 2 as originally promised) Throughout this process I had to make several calls to o2 recycle as they didn't give me much information whatsoever and underpaid me… Read Full Review

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★★★★★

“fast and efficient ”

Written on: 29/03/2015 by CoreyHackett156 (1 review written)

This service was very quick and efficient. The packaging was brilliant and advise and once received and prossessed I recieved money Into my account straight away brillian… Read Full Review

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★★★★★

“Easy process no hassle money in bank!”

Written on: 28/03/2015 by JayvionOrtega499 (1 review written)

So quick and easy to sell phone money straight to bank account… Read Full Review

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★★★★★

“Fair and fast”

Written on: 28/03/2015 by 456Pope (1 review written)

I took two phones into the O2 shop to recycle. I was served quickly and the staff were very helpful. The money was in my account within the week… Read Full Review

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