O2 Recycle Reviews - www.o2recycle.co.uk

★★★★☆
4.5 / 5
2980
90.4% of users recommend this
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Latest Reviews

★★★★★

“simple, safe, speedy”

Written on: 21/04/2015 by Chayai338 (1 review written)

This was my first experience recycling a phone and it was so much easier than I imagined. The price I received was reasonable and the money was transferred into my bank very quickly. I did suffer a moment of panic at the post office when sending my phone because the process seemed so easy I was afraid I had forgotten to do something, but thanks to the fast and regular updates it was a short lived fear. I would definitely recommend and I'll use this service again in the future… Read Full Review

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★★★★☆

“Informative ! ”

Written on: 20/04/2015 by Abigail480 (1 review written)

We got exactly what we wanted/needed. Staff were friendly and willing to help and could answer all questions. Five star review if only staff were a little more personal - sometimes attitude and talk felt a little forced and not natural but piloted. Very pleased with our new phones however ! Good product knowledge and add on knowledge… Read Full Review

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★★★★★

“fantastic prompt service”

Written on: 19/04/2015 by Wallacewi297 (1 review written)

This is the 2nd time ive recycled with 02 money in account within 2 days brilliant service… Read Full Review

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★★★★★

“Quick and easy”

Written on: 19/04/2015

Really quick service. Easy to pack in the packaging I got sent. Went and got proof of postage at post office. Had an email to say it had arrived. Had another email the day after to say it had been processed and that the full payment I was quoted was on its way. Ended up with the payment I my bank 24 hours before they actually said it was. Overall, really easy and really quick. Would definitely recommend to others… Read Full Review

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★★★★★

“Easy as 123”

Written on: 19/04/2015 by WesleyCarney54 (1 review written)

Very easy and fuss free process. Posted on Monday and money in account on Wednesday. Would definitely recommend… Read Full Review

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★★★★★

“Excellent service ”

Written on: 18/04/2015 by Ruthers (1 review written)

I was not aware of Recycle as an option until the customer service representative talked me through it; I found them very helpful and the whole process was easy. Phone screen was damaged so would have just chucked it otherwise. The only issue was that I got two separate emails prompting me, with two different prices- this was a little confusing. It turned out fine though, I imagine this was something to do with the screen damage quote… Read Full Review

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★★★☆☆

“Good, Quick service. not quite there yet though. ”

Written on: 18/04/2015 by DarrenArgyle (1 review written)

O2 gave me a great price for my Galaxy S4, which went ahead very quickly and smoothly. Only thing is I didn't get a text or an email offering me a price or even a choice of refusing, the first I knew of anything happening was when I got an email for this review and my wife telling me that o2 had put money in our account. Overall I'm happy with the price I was given but would have liked a bit of communication from o2 telling me what they were offering… Read Full Review

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★★★★☆

“Simple and Hassle Free”

Written on: 18/04/2015 by peterlangbar (1 review written)

Excellent service and so simple to use.if there was one problem it would be the timescale which started 2 weeks before my new phone arrived would be better if this commenced on the day Of receipt of the new phone… Read Full Review

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★★★★★

“Absolutely brilliant! Faultless.”

Written on: 18/04/2015

Highly recommended, and very easy to use. O2 could not have been more helpful. I will definitely be using this service again… Read Full Review

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★★★★☆

“Easy, quick and fuse free”

Written on: 18/04/2015 by Wato1981 (1 review written)

Found the service really easy to use. Thought the bag and box to send your phone back in was excellent and the price for the phone was fair. Only negative is having to pay for special deliver. Reminders via email are good as is the information of where your transaction is at… Read Full Review

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★★★★★

“Brilliant service”

Written on: 18/04/2015 by O'Hara318 (1 review written)

The girl I spoke to was great so helpful and answered all my questions even the technical side! I have been with O2 for 16 yrs and wouldn't have it any other way… Read Full Review

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★★★★★

“Simple straightforward and fair, best of all easy to do”

Written on: 18/04/2015

Recycled three phones and very impressed so easy and money in my account within four days. Would recommend anyone to give it a try. No messing with post and special delivery all done in the shop… Read Full Review

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★★★★★

“recycling phone”

Written on: 18/04/2015 by gunnermeah (1 review written)

Very easy and quick service, well explained and very good price. Would use service again and recommend to friends and family… Read Full Review

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★★★★☆

“O2 Mobile phone recycling”

Written on: 17/04/2015 by House308 (1 review written)

The process was explained clearly when dealing with the upgrade staff. I was dissappointed when posting that the postage amount that was prepaid did not cover the value of my item and i had to pay £7 to send is special delivery (post office would not let me pay the difference). Aside from this it was a fairly smooth process and would reccomend it… Read Full Review

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★★★☆☆

“Good price”

Written on: 17/04/2015 by Greebz (1 review written)

Offered a really good price and sent all the relevant packaging. However there was copious amounts of emails and texts sent hassling me to post the phone, I left it a few days to post until I went near a post box!… Read Full Review

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★★★★★

“recycle phone”

Written on: 17/04/2015 by Zoeye489 (1 review written)

very prompt payment & Service… Read Full Review

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★★★★★

“No hassle procedure”

Written on: 17/04/2015

I was wary about whether this would be a pain to sort out in terms of sending my old phone back to recycle. However, I received e mails telling me exactly what to do, the packing was sent out and the instructions very easy to follow. Just had to pop to the post office with it and the money was in my account just a few days later. Superb! There are no negatives, just positives with this service!… Read Full Review

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★★★☆☆

“Rip off”

Written on: 17/04/2015

I sent an iPhone 4s in which was in perfect working condition, when it left me! Then you lot get hold of it to say it wasn't working properly and only offer me £11 when I was quoted £50 anything to save money it was perfect when I sent it in!!!!! Absolutely ridiculous!!!!!!! I will be telling my friends and family NOT to use this service… Read Full Review

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★★★★★

“Very fast service”

Written on: 17/04/2015 by I_love_fashion (1 review written)

Well what can I say. Sent my phone off on Tuesday, 02 received on Wednesday and I got paid on Thursday ....! Very fast and efficiently, my expectations were met. Very good, I would recommend to anyone… Read Full Review

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★★★★★

“Excellent, easy service ”

Written on: 17/04/2015 by sxHolland1966 (1 review written)

used it to recycle my iPhone 5, got quoted the best price around, sent it off received the exact amount literally two days after. Highly recommend using this service… Read Full Review

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