First-Point - www.first-point.co.uk Reviews

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Latest Reviews

★☆☆☆☆

“Facebook & Google Advertising”

Written on: 24/04/2013

This company call business's and encourage you to advertise your business online quoting lots of statistics. I've paid over £2,000 and not had one enquiry through my website with an enquiry. I checked online and they had not even advertised my company. AVOID AVOID AVOID… Read Full Review

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★☆☆☆☆

“Do Not trust this Company”

Written on: 25/07/2012 by mrveryangry23 (1 review written)

This company has consistently ignored my clear instructions to them over the last year.When challenged they make up stories alleging fictitious phone calls and emails to justify their actions.Never pay by credit or debit cards as they are likely to make unauthorised withdrawals,as happened to me.To call them a bunch of cowboys would be flattering them… Read Full Review

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★☆☆☆☆

“ANSWER IT - do NOT use this company. ”

Written on: 24/05/2011 by AJF33 (1 review written)

ANSWER IT - do NOT use this company.

They are a bunch of sales sharks. Cold callers even if you are registered with TPS as I am. Got a cold call from them re: Facebook advertising. Four months later I am still being bombarded with phone calls and emails, despite having told them time and time again to cancel. Very cleverly written emails - read carefully - saying "your cancellation request has been disregarded in accordance with your agreement to continue." I never agreed to continue and in… Read Full Review

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★☆☆☆☆

“Stay away from this company, you may as well throw...”

Written on: 03/05/2011 by My Secret Boutique (1 review written)

Stay away from this company, you may as well throw your money away...

I signed up for a month package at £199 they said they could exceed the results I was currently getting on FB......they absolutely cannot.....

They only stick to the minimum impressions on FB during the month, although you are promised a lot more....you can far exceed what they offer using Facebook direct, for much less.

They are rude and a bunch of cowboys....when you explain you are unhappy how the campaign is going they… Read Full Review

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★☆☆☆☆

“Firstly they never delivered what they said they...”

Written on: 12/04/2011

Firstly they never delivered what they said they would, debited our accounts without any proper understanding. Then when i wanted to cancel this guy was sooooooooooooooooooooooo Obnoxious and kept saying you cant do anything! They do not even deliver results of Facebook marketing. Disgusting company and Disgusting man… Read Full Review

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Guest's Comment

Written on: 13/07/2011

Have just had similar problems with this company. I dont believe they are even running my advert, asked for proof they said they couldnt give me it. I only took it out two weeks ago, quality, customer service, and the web link was a total joke. Two lines and one had spelling mistakes in. I complained, wouldnt refund. I contacted actionfraud and consumer direct. very helpful. Anyone else out there having problems, make sure you cancel your credit or debit card, download a draft letter from consumer direct and send your complaints and cancellation by recorded delivery, they cant say they didnt receive it then. but make sure its within the trial period. Im making it my mission in life to report them to every official organisatin i can think of and write as many reviews about them as i can. They shouldnt be able to get away with ripping people off. THEY ARE TOTAL DISGRACE. STAY WELL AWAY FROM THESE COWBOYS

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★☆☆☆☆

“Got a call from Answer IT Group who talked the talk...”

Written on: 09/04/2011

Got a call from Answer IT Group who talked the talk perfectly so I took a months worth of Facebook advertising at £99 + VAT.
Should have known there was problems ahead when they debited my account twice before they even started!
Unfortunately when it came down to it they just did not deliver on any scale and then had the cheek to tell me that I'd have to take an extra two months before I would see my advert working!
Do yourself a favor if they call, just say NO as they really proved to me that… Read Full Review

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★☆☆☆☆

“I don't usually find the time to write reviews about...”

Written on: 22/03/2011 by cakemistress (1 review written)

I don't usually find the time to write reviews about my experiences but after nearly 30 minutes on the phone with this company, I think it's worth sharing.

I think this company have called before, but I shut them down very quickly telling them that they weren't offering anything that I couldn't do myself for free. For some inane reason, this time, I let the lady talk on a little longer as I was intrigued as to what exactly they think they are offering unsuspecting victims. In 30 minutes, I… Read Full Review

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Guest's Response to cakemistress's Review

Written on: 17/06/2011

We are having a similar experience with this company. We have reported them to trading standards and if enough people complain about them, some action will be taken against them. If you can't get out of their contract, write a letter to head office and mention the unfair contracts act 1977. Apparantly they used to be called LAVORA and were closed down by trading standards

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★☆☆☆☆

“I agree, trying to look for a website to complain to...”

Written on: 21/03/2011

I agree, trying to look for a website to complain to their management as they were so rude on the phone when I said thank you for your time and said I am not interested the sales man on the phone was very very rude!… Read Full Review

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★☆☆☆☆

“I have had 9 phone calls from these idiots today, I...”

Written on: 18/03/2011

I have had 9 phone calls from these idiots today, I have told them that i am not interested in advertising on Facebook..I can set up a page for free anyway, they are persistant and are not taking no for an answer, when they got no joy from me they started ringing my staff in our other branch. It has naffed me off and disturbed me from getting on with my work..so unprofessional, steer clear… Read Full Review

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★☆☆☆☆

“What an absolute bunch of jokers!! The team behind...”

Written on: 16/03/2011

What an absolute bunch of jokers!! The team behind this 'so called company' are complete tools, they clearly don't have a clue when it comes to advertising and they're suggesting you could have a permanent advert with Facebook from £199/month.

They're trying to catch out people who don't know how Facebook ads work, stay away from this company they're truly sh*t!… Read Full Review

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★☆☆☆☆

“1star is actually too good for this company! We...”

Written on: 05/03/2011

1star is actually too good for this company! We received the worst phone call from this company, they hard selling techniques are a joke, the caller is pushy and knows not much about online marketing, blags her way with technical terms and falsely pretends their company has preferred ad rates with Facebook... Won' t take no for an answer... Best reply to them... Hang up the phone!… Read Full Review

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★☆☆☆☆

“Ditto! I just had the phone call just 10 minutes ago,...”

Written on: 02/03/2011 by vtrman (4 reviews written)

Ditto! I just had the phone call just 10 minutes ago, and was asked to type in their URL. I asked why I couldn't just Google it, if they were so good. "We're not on Google yet" I hear the alarm bells - I'm already well placed on Google, so why not them?
While I'm being "sold to" I Google "First Point" - and find these 3 negative reviews straight away.
The guy wants to know why I'm not interested - well for a start, I'm just NOT. (Mainly becaue I detest Facebook ads and do not want to be any… Read Full Review

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★☆☆☆☆

“I received a call from www.first-point.co.uk today and...”

Written on: 15/02/2011 by kennylovesyou (1 review written)

I received a call from www.first-point.co.uk today and although I made it clear to the caller that I was not interested, he carried on with his sales pitch for facebook advertising.

I questioned him and asked if he could guarantee that my business would get more business and he dodged the answer by spitting out numbers about impressions etc. I was pretty blunt and said that all he was offering was numbers which could be unsolicited spam etc and that's when his smile turned upside down.

"For… Read Full Review

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★☆☆☆☆

“I have to agree with the first reviewer on this...”

Written on: 03/12/2010

I have to agree with the first reviewer on this company. I also got a call from one of their sales rep today and I've got to say that I haven't seen that level of hard selling since the recession of the early 2000's.

In spite me making it clear that I had no interest in what I saw as a pointless service, they wouldn't back off. I did eventually got rid of them but I suspected it wouldn't be the last time I hear from them.

What annoyed me the most was the obvious desperation from them to get… Read Full Review

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★☆☆☆☆

“http://www.first-point.co.uk/ are an absolute joke -...”

Written on: 25/11/2010

http://www.first-point.co.uk/ are an absolute joke - we've been bombarded by sales calls from their sales staff repeatedly over the past few months and despite being asked to be removed from their database every time, the calls keep coming. A total waste of our time and theirs. They really try and force the hard sell despite me making it adundantly clear we were not interested in what is a totally unnecessary service. When, after the 6th or 7th call I got a bit frustrated and asked to speak to… Read Full Review

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