Written on: 23/03/2013
Looks brilliant works well great price delivered early what more could you want. (read more)
Written on: 24/01/2013
very pleased with the overall service. Kept in touch promptly with reply to any query. Over all very helpful company. Would be happy to tell family and friends about web site. Loved the fact there was videos to watch about products which was great. (read more)
Written on: 25/11/2012
Had a few reservations, based on this and other review sites - even cancelled an order for hob and exractor. They refunded this cancellation without any major issue. Ordered one of their designer hoods via Ebay - item looks stunning, was easy to install (though still can't work out why you're not allowed to cut the plug off!). Very pleased with the item - when I though there was an issue with the touch panel, they sent a replacement in a day or so, without question. Would I buy from them... (read more)
Written on: 16/03/2012
Ordered a cooker hood and glass splash back and was told it would arrive a couple of days later. Two days later was telephoned and told it was not in stock despite taking the money in full on the original order day. I was offered to wait a few weeks or I could have a refund so I chose to have the refund. Five days later I am still waiting for my refund and when I called them about it they had "no electronic record of the request" (conveniently) and they said they would cal the accounts... (read more)
Written on: 05/09/2012
This stuff is garbage made in CHina hooooooooooo dear,arrived looked like tin, my baked beans arrived in a better steel finish.
be carfull.
Jane
Written on: 28/04/2011
Installed this in our new kitchen and it looked stunning. Turned on the lights, there was a small pop, and they went out. Called Premier who said that the transformer had blown and they would send me another, which they did. Should point out that it is illegal for me to mess with electrics in the kitchen, but they were more than happy for me to do so. Fortunately, the electrician grudgingly returned and fixed it. Two weeks later, the whole thing stopped working. Filled in their rather... (read more)
Written on: 21/12/2010 by FAMILYMAN123456 (1 review written)
BOUGHT THIS ITEM FOR MY SON ARRIVED QUITE QUICKLY BUT WAS DIFFERENT FROM ORIGINAL OFFER THEY SAID THEY RAN OUT OF THE ONE I ORDERED AND HAD UPGRADED FOR ME AT NO EXTRA CHARGE GREATTTTTTTTT,UNFORTUNATELY DIDN'T COME WITH THE CARBON FILTER ,THEY SAID IT WAS ON BACK ORDER IVE BEEN WAITING SINCE THE 7TH OF NOVEMBER AND STILL NOTHING. THE AFTER SALES SERVICE IS ABSOLUTELY DREADFUL
THERE CUSTOMER SERVICES ARE SHOCKING ,AFTER I THREATENED TO GO TO TRADING STANDARDS THEY INITIATED A REFUND FOR THE...
(read more)
Written on: 05/02/2013
This facebook group has just started but your bad comments about the company will be gratefully received. This company has to be stopped. Many thanks
Written on: 09/02/2013
search "premier range complaints" on facebook
Written on: 23/11/2010 by 1310bus (1 review written)
Bought this item through the internet, but had a few questions i needed to ask about the products appearance and also advice re fitting. So i phoned the office.The staff could not have been more helpful and i feel they went out of their way to help me. Happy with the responses, i was thrilled when the item arrived next day.
It looks fantastic and performs well and is an asset to my home. I cannot believe the value for money offered by Premier Range and i will certainly be using them again. I...
(read more)
Written on: 09/02/2013
The problem is only people that have bad experiences will post a review and not the ones that have had no probles at all shame really .
As rated by real users
"Like it a lot" Read More
"Excellent product value for money" Read More
"Noisy fan and fan switches don..." Read More
"My experience of Neff is not g..." Read More
"Re: Neff D2654 cooker hood. Th..." Read More
Guest's Comment
Written on: 09/05/2012
Hi,
Same happened to me.Order was placed and 10 days later received a call about item is not in stock,they offered me of cause another item...