written by scarthm on 12/01/2016
He didn't know the answer from the computer information, but happily offered to go into the warehouse, find one, measure it and call me back. Most people would have stopped at "I don't know" Well done and thank you for your customer service
written by on 20/10/2013
very good customer service,Kept me very well informed about my order;
written by on 18/09/2012
I needed a discrete access panel. I called Trade Counter Direct and gave them the size of the door I wanted, they advised the size of the opening required in the stud work and in a few days the access panel arrived, millimeter perfect and we had it fitted in a few minutes. We attached the tiles and now we have a superb access panel that unless you know it is there can't be seen. If you're thinking of making your access panel out of timber then think again and get one of these metal based access panels they save so much time now and in the future.
written by on 09/09/2012
Friendly helpful staff. Item arrived next day no worries!! :)
written by bradleystokefurniture on 11/11/2011
Fantastic item, got everything i need and the free ac adaptor makes it perfect!!!! Works a dream. You can always tell the great companies from the bad and that is when you have to deal with an issue and i have got to say the aftersales service was fantastic. I had a small issue with some fittings and within 5 Minutes, yes 5 Minutes it was sorted dealt with brilliantly by both Tradecounterdirect and CEL.I was very pleased with the aftersales service it is so important. So good that i have bought the power-mini screwdriver and i will order the Powermate as soon as it is in stock.
written by on 21/07/2011
Ordered my Roxy Kit from Trade Counter website. Got Free delivery and received it in 2 days. Very Happy with the service and emails.
written by on 02/12/2010
Trade Counter Direct kindly donated a rolling tool chest to be used by the podiatry team, serving guests at Crisis Christmas 2010.
Leslie Morphy, Chief Executive of Crisis, said: "Without the generosity of donors such as Trade Counter Direct Crisis At Christmas simply would not be possible. We will open nine centres across London and expect to help around 2,500 homeless and precariously housed people transform their lives. We are very grateful for the donation of a rolling tool chest to help us achieve this."
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