Joshua James Jewellery Reviews - www.joshuajamesjewellery.co.uk

★★★★★
4.8 / 5
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Joshua James Jewellery www.joshuajamesjewellery.co.uk

Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk

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Latest Reviews

★☆☆☆☆

“Christmas disappointment! Goods not arrived.”

Written on: 27/12/2014 by ReganBoyd1953 (1 review written)

I ordered some Pandora charms 10 days before Christmas which was 8 days before the last order date for Christmas advertised on the web-site. I still have not received one of the charms even though Christmas has gone. I have been emailing since 22nd December and have received no reply. It looks like they have taken the money and run!! I have ordered before without problem but it appears that if there is a problem they make no effort to resolve it.Very poor customer service!!… Read Full Review

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★★★★★

“Lovely item ”

Written on: 23/12/2014 by wqMcAllister414 (1 review written)

Great delivery. Lovely item! Reasonable price. Website easy to use… Read Full Review

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★☆☆☆☆

“Do order if you want it before Christmas! ”

Written on: 22/12/2014 by 329Turner (1 review written)

3 items ordered over a week ago. 2 arrived several days later with a hand written note on the other stating ' to follow'. It's now only several days before Christmas and the last item has still not arrived. I have been calling their customer service line which has been engaged since Friday and emailed also with no reply at all.!! So frustrating that I have to tell others about my experience...there must be others in the same position, suggest don't use them as there is no recourse if you don't… Read Full Review

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★☆☆☆☆

“Ring not arrived”

Written on: 22/12/2014 by Kareem5 (1 review written)

Ordered a ring on 5th December for a Christmas present for my wife. Nothing has arrived . It's now two days before Christmas. No emails to Joshuajames have been answered and phone line always engaged. Beginning to think this company doesn't exsist.. Although they took the money from my account the next day... Very very disappointed . Will never use this site again… Read Full Review

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★☆☆☆☆

“Next Day Deluvery NOT”

Written on: 21/12/2014 by Hugs61 (1 review written)

I ordered nomination charms on the 12/12/14 they weren't dispatched until the 17/12 and still not received to date. Mis advertising "next day delivery" is a laugh. When queried trying to blame Royal Mail!!! Very strange as I've recieved deliveries from other companies on time and Royal Mail don't have any delays!!! Shan't be placing any further orders with this company. What a let down. Will be contacting Trading Standards to raise this as its very misleading!!! One very unhappy customer… Read Full Review

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★★☆☆☆

“Loyalty points”

Written on: 20/12/2014 by Luca410 (1 review written)

Delivery is excellent however I cannot link into my account. I have had a few conversations with staff and nobody seems to be able to help which means I cannot use my loyalty points. I do not feel this is very good. Oh and discount cannot be used on all items so do not get caught out… Read Full Review

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★☆☆☆☆

“dont believe next day delivery.”

Written on: 18/12/2014 by KatelynnChaney (1 review written)

ordered nomination charms with their next day guaranteed delivery, 3 days and still waiting only to be told its dispatched next day but cannot guarantee delivery even if you paid the extra. clearly still states on website ordered before 3.30 0n the 23rd december guaranteed for christmas. i was told on the phone that it could take at least 14 days… Read Full Review

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★★★★★

“Excellent service!”

Written on: 18/12/2014 by Malachi489 (1 review written)

I was so pleased with the efficiency of your website..communication was good, which ensured I had no stress whatsoever. Fast response to my order..I would definitely order from you again… Read Full Review

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★★★★★

“josh james fab”

Written on: 18/12/2014 by hmMcCormack364 (1 review written)

Brill what more can i say would tell all my mate to order off joshuajames… Read Full Review

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★★★★★

“Great service”

Written on: 18/12/2014

Cahrm was well packaged and arrived within a few days… Read Full Review

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★★★★★

“Good Value,good service, Brilliant merchandise”

Written on: 17/12/2014 by TeaganWilson364 (1 review written)

The service was fast, the items were of good quality and packed well, I have recommended you to friends… Read Full Review

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★★★★★

“Very efficient service”

Written on: 17/12/2014

Bought two Nomination Charms which were delivered promptly. Would certainly recommend this site to a friend. Lots of choice with different elements on the charms… Read Full Review

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★★★★★

“Great Service”

Written on: 17/12/2014 by Boy's Name435 (1 review written)

This was a great service no hassles on web site to order. Clearly shows the pics on each part of the bracelet. Very happy with the service got my items the following day… Read Full Review

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★★★★★

“Mrs Jayne Townsend”

Written on: 17/12/2014 by CamronPatton (1 review written)

Arrived when promised and excellently packaged. The goods where as they had been pictured and described on the website. Will definitely be using again… Read Full Review

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★★★★★

“Excellent service again from Joshua James”

Written on: 17/12/2014 by ReinaFinnegan (1 review written)

The earrings that I ordered are perfect and the service was excellent. Thanks and Well done to all… Read Full Review

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★★★★★

“grandaughters xmas present”

Written on: 17/12/2014 by pySelf137 (1 review written)

the ring is just what my granddaughter wanted and she is overjoyed with it… Read Full Review

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★★★★☆

“Good service”

Written on: 16/12/2014 by Murray203 (1 review written)

Ordered Nomination bracelet and it arrived in the Channel Islands within 3 days! Fast, efficient service and easy to use website… Read Full Review

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★★★★☆

“Troll Beads”

Written on: 16/12/2014 by GregoryScott371 (1 review written)

I was a little disappointed with the silver trollbead on this occasion as it is a little difficult to recognise the shape of the fawn. However the ordering and delivery process from Joshua James was absolutely fine… Read Full Review

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★★★★★

“great company to deal with”

Written on: 16/12/2014 by JettMahoney29 (1 review written)

prompt delivery, great loyalty system in place, would highly recommend… Read Full Review

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★★★★★

“Very pleased with my purchase!”

Written on: 15/12/2014 by Barns22 (1 review written)

excellent in every way! As always. Highly recommend buying from Joshua James!… Read Full Review

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