Joshua James Jewellery Reviews - www.joshuajamesjewellery.co.uk

★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Joshua James Jewellery www.joshuajamesjewellery.co.uk

Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk
Joshua James Jewellery www.joshuajamesjewellery.co.uk

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Latest Reviews

★★★★★

“Choice, value, speed”

Written on: 01/09/2014 by Baileyvc167 (1 review written)

I wanted to buy a silver Love Links bracelet and charms as a birthday gift. Having swiftly found exactly the bracelet I was looking for, I also found a lovely selection of matching charm beads at the great deal of 3 for the price of 2! Brilliant! I was disappointed initially on being told that the bracelet was out of stock for 2 weeks. This would have been too late for the birthday! But, surprise surprise, my complete order arrived within a few day, postage free. I was so pleased. Included… Read Full Review

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★★★☆☆

“Damaged Watch Received”

Written on: 31/08/2014 by Caroline254 (1 review written)

I ordered a Daniel Wellington watch from the Joshua James website. When it arrived I noticed it had 3 deep noticeable scratches in the watch face. I emailed the company and received no reply to my emails. I phoned the company to find out if there was anything they could do because I really wanted the watch but was not happy with the condition that it came in. Due to being sold out of the watch, they simply said all I could do was get it refunded. This is definitely not fair seeing as it should… Read Full Review

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★☆☆☆☆

“Poor customer service and response.”

Written on: 30/08/2014 by Alib56 (1 review written)

I ordered some nomination charms encouraged by the next day delivery and order before 13.30 claims made on the web site, also it was a local firm and I like to be supportive. I was let down on all accounts. I ordered on 23rd August expecting delivery to be the 28th August (bank holiday in between). nothing. Sent an email on the 29th and 30th and received no reply to either. The money was taken out of my account on the 23rd so they were quick enough to take their money. I will definately not… Read Full Review

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★★☆☆☆

“Dreadful presentation”

Written on: 29/08/2014

I ordered a pandora bracelet for my daughter in law birthday which she opened on Skype as my son was in Afghanistan and wanted to see her open her presents . When she opened the box that should have the bracelet in it was empty , the cushion which is usually in the box was loose in the bag , eventually she discovered the bracelet wrapped I. The receipt . I contacted the company and this was my reply . I would not trust an item being delivered from this company again . Hi I do apologise… Read Full Review

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★★★★★

“1st class company”

Written on: 24/08/2014

Great choice, great prices, great delivery.....really what more can be said. Highly recommended *****… Read Full Review

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★★★★★

“troll bead addict”

Written on: 23/08/2014

very quick service. I have been on waitlist , but was told as soon as item in stock again and received the next day. Cannot fault the customer service. Would recommend… Read Full Review

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★★★★★

“Quality products and excellent service.”

Written on: 20/08/2014 by Bradyuh240 (1 review written)

I have no complaints at all with the quality of products or service at Joshua James Jewellery. The website was easy to use, with lots of choice at a good price. This was my second order from them and plan on using them again… Read Full Review

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★★★★☆

“Very good service and quick delivery. Delivery was...”

Written on: 19/08/2014

Very good service and quick delivery. Delivery was free rather than paying for delivery as I would have on the Pandora website and the cost was still the same for the bead and bracelt I bought so very happy. Also still had the same deals/special offers as on the Pandora website… Read Full Review

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★★★★★

“Fast delivery service ”

Written on: 19/08/2014 by MirandaSweeney229 (1 review written)

Always plenty of stock available Prompt delivery Helpful in event of any problems… Read Full Review

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★☆☆☆☆

“No customer support”

Written on: 18/08/2014 by Nancy1967 (1 review written)

Ordered a watch for husband and it came and within a day it stopped keeping time so I sent it back to et a new one, no one contacted me I had to call to check they had te watch once to be told if a new one was available on the website a replacement would be sent so I waited a week and still no watch so I rang again this time to be too it's been sent back to the manufacturer for repair. At no point was I allowed to speak to a manager (alas told he's not in!) still no contact from my 2 emails… Read Full Review

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★★★★★

“fantastic products and service”

Written on: 16/08/2014 by whithay (1 review written)

I have ordered a couple of items from Joshua James and I couldn't fault them at all. Fast delivery with email updates with approx time of delivery, which were always spot on! Item packaged very well so not to get damaged. And products amazing and cheaper than in stores I have visited… Read Full Review

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★★★★★

“very efficient service”

Written on: 14/08/2014 by malcfitton (1 review written)

We always order Nomination charms from Joshua James. Always dispatched and received on tim… Read Full Review

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★★★★★

“Fantastic Offers and Discounts!”

Written on: 10/08/2014 by Gerdanit (1 review written)

I've had quite a few nomination charms, I like the fact that you can change items in your basket for loyalty points I.e I don't need any more charm tools so I exchange them for loyalty points.... The majority of my orders have come on time bar one, but the time of year (graduation) there was probably a high demand.... but I got a good discount offer sent via email. Which I get quite often, the high street stores can't match them. Where I have stated a few weeks late this was only for my last… Read Full Review

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★★★★★

“joshua james is AMAZING”

Written on: 07/08/2014

i have made 3-4 purchases on-line with joshua james, and have to say the service, is excellent, i found the site (happily by accident)as i wanted some tresor paris earrings, after looking on lots of sites then going on joshua james, i have to honestly say they are the best for price, give free delivery (which is quick) and a discount (even om sale items) there are no gimmicks, they are a truely good jewellers… Read Full Review

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★★★★★

“Fab Website”

Written on: 07/08/2014 by Goodeiz162 (1 review written)

I find this website very easy to navigate and use I always find what I am looking for very quickly. The images of the items for sale are very clear and are very accurate in their description and the checkout is so easy to use that I have to check myself that I am completing it correctly as it is so straight forward to use. … Read Full Review

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★★★★☆

“Good service with plenty of choice on website and easy...”

Written on: 06/08/2014

Good service with plenty of choice on website and easy to use… Read Full Review

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★★★★☆

“will use J J again”

Written on: 29/07/2014

i used the inter net for my order was very happy with all the service i got from the order to the delivery… Read Full Review

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★★★★★

“Twickers63”

Written on: 29/07/2014 by Aidan175 (1 review written)

Emailed me straight away to say there would be a short delay in me receiving my order as part of it was out of stock. Received part of order within a couple of days and when rest of order was in stock received it when they told me to expect it. Pandora charms were lovely and exactly as described… Read Full Review

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★★★★★

“Joshua James Jewellery”

Written on: 28/07/2014 by Tandob (1 review written)

I have bought from this site a number of times now, both Pandora and Nominations and am delighted with the quality, packaging and savings compared to similar sites. Faultless in every way! I would have no hesitation and indeed already have recommended Joshua James to family and friends… Read Full Review

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★★★★★

“Excellent purchase,finest quality.”

Written on: 28/07/2014 by PerlaBoyle (1 review written)

I have bought, quite a number of charms, for myself,and daughter.The quality is Excellent,and all the charms are smooth to the touch,and don't catch on clothing like some do. Definitely worth the price, and free p&p.Better, than on the high street,you can see at a glance what is in stock… Read Full Review

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